Paving the way for coopetition: drivers for work–life balance policy implementation

An extensive literature provides evidence that conflict between employees’ family and work duties is associated with stress and poor well-being, which have negative consequences for firms and their employees. This paper analyzes the role of two internal and two external drivers that encourage (or discourage) organizations to adopt and implement work–life balance policies. The role of external financial assistance and specific laws (external drivers), together with budgetary provision for work–life balance policies and managers’ perceptions regarding problems due to work–life conflict (internal drivers), are analyzed. Fuzzy-set qualitative comparative analysis is used to pursue the study’s research goals. Analysis of data on 132 SMEs suggests that financial issues (external financial assistance and/or a specific budget within the company) are key factors for the implementation or lack of implementation of work–life balance policies. Moreover, to implement these policies, managers need not necessarily perceive problems due to work–life conflict. Finally, work–life balance legislation seems not to play an explicit role in the relationships discussed herein. Consequences of these findings are discussed in the final section of the paper.     

Inter-Organizational Learning and Strategic Renewal in SMEs: Extending the 4I Framework

This article explores how mature SMEs which lack internal resources access external knowledge to facilitate strategic renewal. Organizational learning, in contrast to entrepreneurial learning, recognizes that owner-managers must distribute knowledge throughout the firm to achieve competitive benefits. Three case studies demonstrate how external ‘knowledge providers’ (customers, suppliers and educational institutions) help institutionalize ‘new’ knowledge. Initially, learning from inter-organizational relationships requires owner-managers to be proactive in accessing and extending appropriate inter-organizational relationships. Second, external organizations can play an active role by ‘intertwining’ knowledge to support the development of processes, systems and routines that distribute and institutionalize learning throughout the organization. The three cases have practical implications for owner-managers and add to academic knowledge via the extension of Crossan et al's 4I model of organizational learning.     

Entrepreneurship,globalization, and public policy

This paper examines the impact of governmental policies in influencing the path of internationalization of small- and medium-sized enterprises (SMEs). It focuses on the role of institutions mandated to assist internationalization, as exemplified by Canada's Export Development Corporation (EDC). We illustrate and examine critically the role that governments typically play in assisting and influencing the international expansion of domestic firms. We argue that the activities of agencies such as EDC — mainly in financing and in insuring against the risks inherent in export activities — may actually be counterproductive to the long-term interests of many SMEs by skewing managers' decisions toward direct exporting, rather than toward indirect exporting by entering the value chain of already-established multinational enterprises (MNEs). A consequence may be to divert the constrained resources of entrepreneurial firms away from their greatest comparative advantage — innovation — toward managing direct entry into international markets in which they are at a comparative disadvantage relative to larger established MNEs. Highly innovative SMEs might be better off by leaving the internationalization of their innovations to MNEs and sharing some of the international direct exporting profits with them instead. The implications are relevant for governmental policies toward internationalizing SMEs not just in Canada but in open, market-oriented economies everywhere.     

A multiple buyer – supplier relationship in the context of SMEs’ digital supply chain management*

Abstract

By underlining the relevance of the use of ICTs, knowledge sharing and electronic markets for SMEs, it emerges the need for stimulating a debate on digitisation process of supply chain management (SCM). Electronic infrastructure in the service sector are reducing each kind of cost and improving multiply buyer–supplier relationships, facilitating negotiations and transactions. However, since the coordination costs are still high, the use of ICTs is limited. This phenomenon thus attracts the interests of scholars and practitioners. Although it still needs to further investigate. Especially, the optimal use of ICTs within SMEs’ SCM have not been studied yet. Therefore, by leveraging on four proxies: ICTs specialised human resources, knowledge sharing activities, buyer–supplier relationships, adoption of electronic markets this optimal was analysed via structural equation modelling based on a sample of 1254 SMEs operating in the service sector in Italy.     

Supply chain agility as an acclimatisation process to environmental uncertainty and organisational vulnerabilities: insights from British SMEs

Abstract

Even though supply chain agility (SCA) has been considered an essential concept in supply chain management (SCM) research, the way it is experienced and manifested, especially by small and medium-sized enterprises (SMEs), has received much less attention. Our purpose is to focus on SME organisational vulnerabilities in the context of increased environmental uncertainty, and explore how SCA is developed and applied by SMEs amid their vulnerabilities. By relying on insights from comparative case studies of three British SMEs, we examine SME SCA as an acclimatisation process and delve into SMEs’ experiences of facing environmental uncertainty while developing and applying SCA. Our findings highlight that organisational attitudes underlie how SMEs perceive environmental uncertainty, tackle organisational vulnerabilities and develop SCA as an acclimatisation process. Our findings also reveal that resource constraints, supply chain relationships, interorganisational power dynamics, and access to information play important roles in developing SCA.     

Enhancing the learning advantages of newness: The role of internal social capital in the international performance of young entrepreneurial firms

In this paper, we draw on social capital theory to explore the role of internal social exchanges in contributing to the international performance of young entrepreneurial firms. We argue that internal social capital embedded within young ventures helps them cultivate international learning effort pertaining to the effective alignment of resources and activities related to their international growth. The empirical analysis, based on a sample of 150 young internationalizing SMEs from India, demonstrates both direct and indirect effects of internal social capital on international performance. Whereas previous research focuses on the importance of social networks with external actors, our study emphasizes internal social capital linked to the underlying learning advantages of newness and opportunity capture and contributes to the literature on early and rapid internationalization.     

An interaction orientation approach to SME-Intermediaries relationships

Small and medium-sized enterprises (SMEs) engaging in foreign operations have drawn significant research attention in recent years. One of the aspects linked to such operations is SMEs’ expansion to foreign markets, often relying on local intermediaries. These intermediaries provide the firms with valuable resources such as market knowledge and recognition and reduce foreign operations’ costs. Hence, they are often considered as strategic partners. The current study aims to expand the existing knowledge regarding the relationships between business to business SMEs and their intermediaries by exploring interaction orientation as an organizational cultural aspect and its linkage to the trust-conflicts balance. Based on a survey of 165 international venture managers, complemented by in-depth interviews with 16 senior export managers, we found that by incorporating interaction-orientation constructs into the relationship management, SMEs can enhance affective trust while mitigating conflicts. We also reveal that the impact of emotional and task conflicts on SMEs’ performance is mediated through calculative trust, indicating the benefits of balancing between relational and formal governance.     

Learning from suppliers: a framework for operation innovation in small and medium sized enterprises

Abstract

Inter-firm learning though partnering with suppliers is often considered as a relatively cheap way to develop the knowledge necessary for innovating operations procedures. SMEs may benefit, especially from the inflow of information, as they face multiple restrictions on innovating manufacturing or delivery processes due to their small size and limited resources. Based on the two studies – a logistic regression analysis and a configuration analysis – evidence was found that small- and medium-sized enterprises (SME) need to integrate knowledge sources in distinct knowledge configurations. In particular, it is shown that an operation process innovation (OPI) strategy for SME is incomplete if it does not find a way to combine internal and external knowledge to innovate operation procedures. The main contribution of this paper is to uncover the precise composition of effective knowledge configurations, which leads to innovation.     

External resource provision and the international performance of SMEs – A contextual analysis

This paper investigates whether different categories of links (core and discretionary) to external resource providers are associated with the international performance of SMEs, as well as the perceived importance of external links for providing specific forms of assistance toward internationalization. A study of 180 internationally active SMEs examines whether these features vary according to the SMEs' contexts, specifically their industry and level of home economy development. The relevance of these two contexts is theoretically informed by resource dependence, environmental munificence and institutional perspectives. SME decision-makers' attribution of importance to discretionary external links predicts stronger international performance, but this is not the case with core market transactional links. Different external parties emerge as important sources of specific forms of assistance toward internationalization. Many of these results are associated with the SME's industry and home economy context. The paper concludes with a new contextually-informed model of SME egocentric networking and implications for practice.     

The Effects of Competitive Environment on Supply Chain Information Sharing and Performance: An Empirical Study in China

Information sharing in supply chains has become an important topic over the past decade. This study uses data from 617 Chinese manufacturing firms to investigate the relationships among competitive environments, supply chain information sharing (SCIS), and supply chain performance. The results of structural equation modeling analysis show that (i) international competition is positively related to all three types of SCIS whereas local competition is not significantly related to any of the three types, (ii) internal information sharing is positively related to external information sharing with suppliers and customers, and (iii) internal information sharing and information sharing with customers are positively related to superior supply chain performance, whereas supplier information sharing is not significantly related to performance. The findings enhance our understanding of the relationships among competitive environment, SCIS, and supply chain performance in Chinese manufacturing settings.     

Knowledge management in consultancy-involved process improvement projects: cases from Chinese SMEs

Abstract

Knowledge management (KM) is considered as an effective strategy to improve organizational performance. In its application to small and medium enterprises (SMEs), resource constraints mean that exploitation of knowledge from external sources is often needed. This study explores practical KM issues encountered by Chinese SMEs when working with management consultants to introduce new business improvement practices. A comparative case study is conducted focusing on two consultancy-involved process improvement projects in Chinese manufacturing SMEs. The case results suggest a clear KM strategy is needed at the outset of the project and SME managers and employees need to play a proactive role in the learning and adoption of new knowledge. The research is novel in that it is the first study to explore knowledge management and the notion of liminality within the context of consultancy-involved Chinese SME improvement projects. The paper culminates with two research propositions that require further empirical study.     

The role of trust and contracts in the internationalization of technology-intensive Born Globals

The purpose of this paper is to study the roles of trust and contracts in technology-intensive Born-Global firms (BGs). By definition these firms compete in the area of knowledge and cutting-edge innovation, use external resources, and internationalize at inception or soon thereafter. For entering global markets successfully, these firms typically need partners. However, attracting them requires disclosing critical knowledge, and thus BGs encounter the risk of losing their potential competitive advantage. Their global business environment is very competitive and dynamic, therefore traditional ways of operating may be too time-consuming to manage these risks. Consequently, we argue that for technology-based BGs, the role of trust and contracts are closely intertwined. The paper puts forward three propositions that highlight the roles of trust and contracting for technology-intensive BGs.     

Risk management in SMEs: A systematic literature review and future directions

Small- and Medium-sized Enterprises (SMEs) are considered as the backbone of European economics and growth; however, their peculiar features and the limited resources drive them to adopt different tools and methods when compared to large companies. In particular, the approach adopted in SMEs for Risk Management (RM) seems not to be specifically studied and understood. To this extent, the aim of the paper is to outline the development and the state of the art of RM in SMEs, grasping new future research opportunities in this field. By conducting a systematic literature review with bibliometric tools, 61 papers published until the end of 2016 have been selected and analysed. They demonstrate that some RM streams, such as financial RM and Enterprise RM, are among the most studied in the literature. However, a holistic approach is still not diffused nor sufficiently developed in SMEs, even if the types of identified risks are increasing. There are new emerging RM streams. In particular, the relevance of Project RM, Strategic RM, and Supply Chain RM has been increasing, and it pushes researchers and practitioners to deepen the knowledge of the tools and practices that characterise them. New theoretical and practical studies on RM in SMEs will support them in protecting their business and leveraging their business value, taking advantage of the management of different types of risks.     

Social media and Web 2.0 for knowledge sharing in product design

Working collaboratively with internal and external partners (suppliers, customers and internal stakeholders) has been at the epicentre of product design. Knowledge sharing has been well recognised in this context. However, there is limited research that has addressed the role of social media/Web 2.0 in facilitating knowledge sharing for sense- and decision-making within product design. To address this gap, this study draws on the resource-based view (RBV) of the firm and two vignettes that relate to ‘collaborative co-design’ and ‘collaborative design-to-order’. We illustrate the role of social media/Web 2.0 in building knowledge sharing capabilities for sense- and decision-making for internal and external partners during product design. Limitations and further research into the use of social media/Web 2.0 are also discussed.     

How to reduce carbon emissions of small and medium enterprises (SMEs) by knowledge sharing in China

Abstract

Small and medium-sized enterprises are important components of the economy worldwide, and they are considered to be responsible for a large part of carbon emissions. However, because of the limitations in resource, knowledge and technical capabilities, most SMEs are confronting environmental issues such as the negative spillovers. The policy costs of an administrative order that is effective to promote emission reductions of large enterprises in China’s current economy could be high, and therefore, it is essential and crucial to establish a market-driven mechanism to help and encourage SMEs to make environmental improvement regarding the cap-and-trade system. In this context, new patterns of emission reduction would have profound impacts on knowledge management (KM) of SMEs, especially on knowledge sharing and knowledge transfer. In this paper, we adopt a micro-model to study the behaviors and carbon emissions of SMEs under different scenarios. We find that both trading and sharing of knowledge on carbon emission reduction are conducive to reducing emissions of SMEs in the context of cap-and-trade. Besides, the more the compensation is granted, the more manufacturing firms are willing to share knowledge with partners who have complementary knowledge. Subsidies or rewards on knowledge sharing can be helpful to reduce carbon emission, which may have important implications for public policy to solve the problem of carbon emission reduction of SMEs.     

Effects of intellectual capital and university knowledge in indigenous innovation: evidence from Indian SMEs

Abstract

Intellectual capital and collaboration with universities are vital knowledge management practices for small- and medium-sized enterprises (SMEs) to innovate and improve the effectiveness of their operations. This study investigates empirically the impacts of intellectual capital and university knowledge on indigenous innovation and how business and institutional environments affect the relationships. The research model is tested using moderated regression analysis and data collected from 150 SMEs in India. The results show that intellectual capital and university knowledge improve indigenous innovation, both individually and interactively. The effect of intellectual capital in indigenous innovation is amplified by dysfunctional competition whereas the effect of university knowledge in indigenous innovation is attenuated by environmental uncertainty. In addition, we find that indigenous innovation is positively associated with business performance. The impact of indigenous innovation on business performance is enhanced by dysfunctional competition but reduced by environmental uncertainty.     

A study of supply chain integration in the aeronautics sector

Competitive pressure, high development costs, long lead times, rapidly changing technologies and the risks inherent in projects combined with the delays seen in the latest aircraft models (with the rise in costs that these have entailed) highlight the need to reorganise the supply chain in the aeronautics sector paying special attention to an improvement in inter- and intra-organisational integration. The aim of this study is to analyse the situation of supply chain integration (SCI) in the aeronautics sector using three dimensions (information integration, coordination and resource sharing and organisational relationship linkage), considering both internal integration and external integration with customers and suppliers. A group of first-tier supplier experts analyse the dimensions and assess the degree to which the factors that define SCI have been achieved. The results enable strengths and weaknesses to be determined and indicate possible improvements to the situation that is detected with clear managerial implications.     

Greenfield Investment versus Akquisition

Based on neo-institutionalism, the present paper examines the moderating impact of perceived institutional uncertainty on the foreign establishment mode choice (i.e. the decision between greenfield versus acquisition) of German SMEs. The empirical findings demonstrate that the extent of perceived institutional uncertainty moderates the relationship between the investment volume, market growth and the decision between greenfield and acquisition. Focusing on the perceived institutional uncertainty, the paper adheres to the fact that due to limited resources of SMEs, SME managers often cannot make their managerial decisions based on profound knowledge from prior market analysis, but they have to follow their own intuition and perception. The key contribution of this paper is hence on the link between frequently studied establishment mode choice predictors and perceived institutional uncertainty of SME managers. This focus contributes to resolving some of the inconsistencies in previous research and to emphasize SMEs which have been largely neglected in prior literature.     

Knowledge sharing for innovation performance improvement in micro/SMEs: an insight from the creative sector

Abstract

As economies become more reliant on innovative, knowledge-intensive firms, understanding the interaction between knowledge and improving innovation performance is increasingly important. Although most UK businesses are micro, small or medium-sized enterprises (micro/SMEs), knowledge management research has tended to focus on large companies Knowledge sharing can be critical for innovation performance, especially for smaller players with limited resources. Our study presents an insight from micro/SMEs operating in the highly knowledge-intensive and innovative games/entertainment software development sector. Using a mixed method approach, we investigate knowledge sharing and its contribution to firm innovation performance improvements. Our findings suggest that micro/SMEs are at the forefront of the creative sector precisely because of their smaller size. Our study reveals evidence of knowledge donation but limited evidence of knowledge collection in the knowledge sharing process. We develop a model highlighting the importance of industry context, individual knowledge and organizational size in knowledge sharing for innovation performance.     

Impacts of institutional pressures and the strength of market supporting institutions in the host country on the ownership strategy of multinational enterprises: theoretical discussion and propositions

The ownership strategy of multinational enterprises (MNEs) i.e. the choice between wholly owned subsidiary (WOS) or international joint venture (IJV) is an extensively studied topic in international business studies. Many past studies concentrated on transactional, economic, location attraction, resource seeking and learning rationales for the ownership strategy of MNEs. However, it is important to note that MNEs enter a new institutional environment also when they enter new international markets. Therefore, the ownership strategy of MNEs is also influenced by the external as well as internal institutions. This paper attempts to address the impacts of different institutional pressures on ownership strategy of MNEs using the arguments from institutional theory. The paper also includes discussion about the strength of market supporting institutions in the host country and its impacts on the ownership strategy of MNEs. On the basis of the theoretical discussion, several propositions are developed in this paper. These propositions relate the ownership strategy of MNEs with the impacts of internal and external institutional pressures on it. It is also proposed to consider the impact of strength of market supporting institutions in the host country on the ownership strategy specifically. When the host country has well developed institutions supporting market conforming values, they can moderate the impacts of coercive and normative pressures from external institutions on the MNEs.