Nonprofit organization financial performance measurement: An evaluation of new and existing financial performance measures

Consensus about financial performance measurement remains elusive for nonprofit organization (NPO) researchers and practitioners alike, due in part to an overall lack of empirical tests of existing and new measures. The purpose of the current study was to explore potential similarities of financial performance measures derived from two sources: current NPO research and key informant interviews with NPO foundation constituencies. The authors examined financial performance measurement ratios with data from fifteen Internal Revenue Service (IRS) Form 990 line items. Using factor analytic techniques, they found three performance factors, each with two associated financial measurement ratios, to be present. They categorized the performance factors as fundraising efficiency, public support, and fiscal performance. This article discusses implications of the findings and future research.     

What is Trust? A Multidisciplinary Review,Critique, and Synthesis

Despite decades of interdisciplinary research on trust, the literature remains fragmented and balkanized with little consensus regarding its origins. This review documents how this came to be and attempts to offer a solution. Specifically, it evaluates issues of conceptualization found in the trust literature. I recommend that we move away from varieties of trust – multidimensional conceptualizations of trust – and toward a single trust concept built around four essential properties: actor A's beliefs, actor B's trustworthiness, the matter(s) at hand, and unknown outcomes. I finish the article by proposing a synthetic structural‐cognitive theoretical framework for investigating the causes and consequences of trust in everyday life.     

Advancing nonprofit organizational effectiveness research and theory: Nine theses

Drawing on the general literature on organizational effectiveness, the specialized literature on nonprofit organizational effectiveness, and recent research in the field, this article advances nine theses, or conclusions, about the effectiveness of public benefit charitable, nonprofit organizations (NPOs). NPO effectiveness is (1) always comparative, (2) multidimensional, (3) related to board effectiveness (but how is not clear), (4) related to the use of correct management practices but not in any simple “best practices” way, and (5) a social construction. Furthermore, (6) it is unlikely that there are any universally applicable best practices that can be prescribed for all NPO boards and management, (7) organizational responsiveness is a useful organizational‐level effectiveness measure, (8) distinguishing among types of NPOs is important and useful, and (9) level of analysis makes a difference in researching and understanding effectiveness. The article concludes by considering implications for organizational practice, boards and governance practices, program evaluation, including program outcomes assessment, and capacity building and capacity builders.     

NGO Development in Croatia

SUMMARY

This paper reports on the phenomenon of de facto interdisciplinary community practice to promote the growth and development of NGOs (non-governmental organizations) in Croatia. While there has been dramatic expansion in the role of NGOs in Croatian society, no academic discipline has taken the initiative to provide systematic professional training in community practice theory, methods, and techniques. This study examines the role of intermediate NGO support centers, which partially meet this need by offering consultation, training, technical assistance, mentoring, and coaching. One support center, the Center for Civil Initiatives (CCI), is examined in detail, while additional data is drawn from three similar organizations. Professional staff, outside consultants, and volunteers from these centers usually have expertise in a wide variety of practice areas and academic disciplines. However, they do not operate from an interdisciplinary paradigm or practice model. Core knowledge theories and principles embracing an interdisciplinary approach for work with NGOs should be developed within the Croatian system of higher education. Social work has strong potential to develop the theoretical and methodological knowledge necessary to establish an interdisciplinary practice model for NGO development in Croatia.     

Nonprofit Comparative Research: Recent Agendas and Future Trends

Comparative research on nonprofit organizations (NPOs) has been a prominent approach for advancing our understanding of these organizations. This article identifies the primary drivers that shape the NPO comparative research agenda and explores new research trends. Based on a systematic literature review, nine definitional aspects and ten impulses are identified as drivers of NPO research. This article conducts a correspondence analysis to study the relationships between the definitional aspects and impulses that are discussed in 111 articles that were published in philanthropic and third-sector journals in the period January 2001–January 2015. Based on our results, we suggest three new clusters for future comparative research: investment and growth, participation and social impact, and social cohesion and civil society.     

Disciplinary Agendas and Analytic Strategies of Research on Immigrant Transnationalism: Challenges of Interdisciplinary Knowledge

To be successful, an interdisciplinary approach to the study of immigration and transnationalism should begin by making different disciplinary languages about this phenomenon informed by mutual understanding of the conceptual frameworks, epistemological assumptions, and explanatory strategies used in research in particular academic fields. Drawing on studies in anthropology, sociology, history, and political science, I review here these taken‐for‐granted assumptions about “what is knowable and how” that underlie research on immigration and transnationalism in these disciplines. In conclusion, I suggest some avenues for mutual education in different disciplinary approaches and the epistemic gains derived therefrom.     

Transformational Leadership, Organizational Culture, Organizational Effectiveness, and Programme Outcomes in Non-Governmental Organizations

This study examines whether transformational leadership influences organizational culture that furthers NGOs?? effectiveness. It also examines whether transformational leadership at the top directly influences NGOs?? effectiveness. Further, it tests whether NGO effectiveness improves the programme outcomes in terms of health, income, education, and happiness of villagers. Data were collected from 312 NGOs in Jharkhand state (India). Transformational leadership, organizational culture, and NGO effectiveness were assessed from NGO personnel using standard instruments, and programme outcomes on health, income, education, and happiness were evaluated from villagers using wooden cubes. Findings reveal that transformational leadership builds organizational culture that furthers NGO effectiveness. Transformational leadership does not influence directly NGO effectiveness but it enhances NGO effectiveness promoting organizational culture. Furthermore, NGO effectiveness improves the outcomes of programmes undertaken by NGOs in terms of better health, income, education, and happiness of beneficiaries.     

Residential landscapes as social-ecological systems: a synthesis of multi-scalar interactions between people and their home environment

Residential landscapes are a common setting of human-environment interactions. These ubiquitous ecosystems provide social and ecological services, and yard maintenance leads to intended and unintended ecological outcomes. The ecological characteristics of residential landscapes and the human drivers of landscape management have been the focus of disciplinary studies, often at a single scale of analysis. However, an interdisciplinary examination of residential landscapes is needed to understand the feedbacks and tradeoffs of these complex adaptive social-ecological systems as a whole. Our aim is to synthesize the diversity of perspectives, scales of analysis, and findings from the literature in order to 1) contribute to an interdisciplinary understanding of residential landscapes and 2) identify research needs while providing a robust conceptual approach for future studies. We synthesize 256 studies from the literature and develop an interdisciplinary, multi-scalar framework on residential landscape dynamics. Complex human drivers (attitudinal, structural, and institutional factors) at multiple scales influence management practices and the feedbacks with biophysical characteristics of residential landscapes. However, gaps exist in our interdisciplinary understanding of residential landscapes within four key but understudied areas: 1) the link between social drivers and ecological outcomes of management decisions, 2) the ecosystem services provided by these landscapes to residents, 3) the interactions of social drivers and ecological characteristics across scales, and 4) generalizations of patterns and processes across cities. Our systems perspective will help to guide future interdisciplinary collaborations to integrate theories and research methods across geographic locations and spatial scales.     

Comprehending and Rehabilitating Roman Catholic Clergy Offenders of Child Sexual Abuse

Many have studied Roman Catholic clergy who have sexually abused children, but the range of investigations remains disconnected. This article brings together various disciplinary perspectives to form a comprehensive view. A review of the literature is first undertaken to comprehend how clergy offenders have been conceptualized in psychosocial, sociocultural, and moral-religious studies. These perspectives are then used as a foundation for examining how these clergy can be rehabilitated. Three rehabilitative modalities—psychological treatment, rehabilitation through restorative justice, and ritual healing—are explored. The article concludes with a discussion of the insights gained from the literature review and how the modalities can be advanced in an interdependent and considered approach.     

Performance measurement: Some conceptual issues

Measures of how well a system is operating are clearly of interest to a wide range of users, from organizational researchers to system managers. The current literatures in such areas as “performance measurement, ” “organizational effectiveness, ” and the like show little consistency in their definitions of terms or in their methods for generating measures. The present paper attempts a clarification of these issues in the form of a conceptual minimalist position which requires only three basic definitions, and leaves, as far as possible, all remaining issues open to empirical investigation.We first review the literature on “organizational effectiveness” contrasting the organizational goals and systems paradigms, and note the lack of either theoretical or empirical convergence between the two. An examination of the nature of effectiveness statements suggests that this failure of convergence flows mainly from the different criterion sets generated by the two paradigms — and, importantly, that one should not expect convergence on a single measure or set of measures which uniquely define how well a system is performing. One's view of how well a given system is performing is a function of where one stands (either theoretically or in relationship to the system), and pursuit of the one true set of performance measures is a futile exercise. Instead, we propose to redirect attention to the identification of the various individuals and groups (“constituencies”) with an interest in system performance, and to the investigation of those items of system relevant information (their “performance measure sets”) which do, in fact, change their evaluations of how well the system is performing. This perspective will, we hope, redirect effort from futile theoretical debate to empirical investigations of what measures are used, by whom, and to what effect, in specific settings.     

Saving the Moral Capital of NGOs: Identifying One-Sided and Many-Sided Social Dilemmas in NGO Accountability

The literature on nonprofit management has embraced the concept of “accountability” to target urgent challenges related to NGO probity and integrity, and there have been attempts in the literature to use rational-choice-based governance approaches to solve them. Although the existing principal–agent frameworks provide important insights, they are limited to the analysis of financial relationships between NGOs and donors. We contribute to the literature in developing a comprehensive rational-choice-based governance approach to analyze all stakeholder relationships of NGOs. Applying the research program of ordonomics, we unpack two fundamental interaction problems: (a) the “stakeholder dilemma” between the NGO and a single accountability holder as a one-sided social dilemma and (b) the “competition dilemma” among rival NGOs as a many-sided social dilemma. We show that improving NGO accountability in relation to intended beneficiaries, peer organizations, and the general public also requires identifying the underlying governance problem as a competition dilemma focusing on collective self-regulation as a solution.     

Examination of tools associated with the evaluation of knowledge uptake and utilization: A scoping review

Knowledge transfer and exchange (KTE) has become an integral part of organizational practice. Evaluation of KTE, as well as knowledge products generated through this process, is important for understanding the effectiveness of KTE strategies. This scoping review aimed to identify tools and frameworks used to evaluate knowledge uptake and utilization (KUU).The search strategy included review of PubMed and Scopus databases, hand searching of relevant journals, and citation tracing. Over 6500 abstracts were screened; 292 full-text articles were shortlisted by two reviewers.Seventy-two articles described tools for evaluating KUU. A total of 23 tools could be generally applied to knowledge products/processes used in different sectors; 36 evaluation tools were designed for specific knowledge products (i.e., websites); 9 tools were discipline-specific (i.e., medical field), and four articles described evaluations of knowledge products/processes using alternative methods such as Google Analytics or qualitative methods. The majority of tools (n = 40, 56 %) focused on usability of a knowledge product or process.This scoping review identified various tools being used to assess the effectiveness and impact of KTE processes/products, however, the measures were as varied as the projects, and were often not designed to evaluate KTE in particular.     

Team effectiveness in Non-Governmental Organizations (NGOs) projects

The incorporation of team context into research and practice regarding team effectiveness in NGOs projects is a constant challenge. The research seeks to address the gap and identify the critical determinants of team effectiveness in projects undertaken by non-governmental organizations. Using a systematic process, the study involved both literature and focus group discussions to generate the required items. A total of 157 respondents (Team Members and Team Leaders) were part of the study that filled the questionnaires. Using exploratory factor analysis followed by confirmatory factor analysis, both convergent and discriminant validity was established. The present study found that team effectiveness in NGO social projects has a total of seven dimensions namely: Inter team coordination, community social linkage, team performance, knowledge, skills, and attitudes, leadership communication and engagement, decision making and information sharing, and team formation. There is a significant lack of research on team effectiveness in NGO projects. Where considerably large proportion of research on team effectiveness has focused on the corporate sector, the non-governmental teams have been neglected. This study clearly highlights the determinants that make up team effectiveness in NGOs. The determinants identified will help to specifically look at the effectiveness of teams in NGO projects. The study would help NGOs identify the dimensions in which they may be performing in a weaker manner and direct their energies in improving the factors.     

Masculinities Through a Cross‐Disciplinary Lens: Lessons from Sociology and Psychology

There are considerable (and growing) bodies of literature within sociology and psychology addressing the various ways in which masculinities are socially constructed and interactional, yet rarely are the two disciplines presented together. In this paper, we provide a selective integrated review of the literatures within psychology and sociology focusing on the social construction of masculinities. Rather than providing an exhaustive overview, this review places selected key sociological and psychological frameworks and empirical findings on masculinities in dialogue, providing insight into areas where scholars of masculinities may benefit from considering cross‐disciplinary incorporation of key findings within their scholarship.     

Interdisciplinary agendas in visual research: re-situating visual anthropology

In this article I review recent literature on visual research methods in the social sciences to explore two questions. First, I examine how recent interdisciplinary exchanges have portrayed the founding disciplines in visual research and representation through a focus on visual anthropology (and to a lesser degree visual sociology). Second, I critically survey the common aims and interests of academics promoting visual methods from/for their disciplines. As we delve into the “new” visual research literature, it becomes clear that contemporary visual researchers from different disciplines have common interests: reflexivity; collaboration; ethics; and the relationship between the content, social context and materiality of images. I shall argue for a more collaborative interdisciplinary approach to visual research whereby disciplines might learn from each other without seeking narrative foils to assert the supremacy of their own discipline at the expense of others.     

大学生公益性就业及其教育支撑体系构建

大学生参与公益性就业、孵化公益性就业正成为我国社会建设领域的新热点与新趋势。目前，我国大学生公益性就业存在大学生认知度不高、公益性就业自我评价谨慎、公益性就业行为欠缺、公益组织资金短缺、法律法规不健全等问题。因此，要优化我国公益性就业孵化体系支撑，推进大学生公益性就业教育，加强制度创新，助推大学生就业难题的解决。     

Interdisciplinary research at the Urban–Rural interface: The West ga project

As human populations increase, ecological and social issues become inextricably linked to a greater degree. Solutions to complex social–ecological problems can only be derived through the use of integrated research that can account for the interplay of many factors across traditional discipline lines. We are using such an integrated research to clarify relationships among socioeconomic drivers, ecological effects, and social and policy feedbacks associated with urban development of forested landscapes. Our approach is goal oriented and interdisciplinary in nature and involves a team composed of ecologists, anthropologists, and economists who exchange ideas and information across disciplinary lines. The team and approach has evolved through many of the barriers to interdisciplinary research that have been identified by other authors. Our goal is to develop a predictive capability in order to anticipate ecological and social implications of urban development on natural resources in the southeastern United States. Our integrated model and subsequent papers in this special issue are presented.     

Assessment of multidimensional poverty and effectiveness of microfinance-driven government and NGO projects in the rural Bangladesh

This paper has developed a multidimensional model usable in assessing economic, social, political and cultural dimensions of poverty by utilizing primary data collected from 78 villages in Bangladesh using a participatory approach. Employing the developed model, a comparative analysis has been performed between microfinance-driven government (GO) and NGO (non-government organization) projects to explore their relative effectiveness in enhancing wellbeing of the poor in rural Bangladesh. It is observed that GO agencies are more effective in enhancing ‘economic wellbeing’ of the poor, whereas NGOs are contributing more in the ‘social’ aspects of wellbeing. Findings also revealed that, as whole, GO agencies perform 42% better than NGOs in improving living standards of the rural poor which contradicts with the existing literature of poverty reduction projects in developing countries.     

“The Littlest Science” Revisited

I revisit Allan Mazur’s 1968 claim that sociology is “The Littlest Science.” In doing so, I review four decades of disciplinary battles on how sociology might raise its scientific profile. I examine data on public attitudes toward sociology as a science and how sociology is perceived by the larger scientific community. I conclude that taking a more interdisciplinary perspective will improve the scientific status of sociology.     

A Critical Look at Staff Appraisal: The Case of Women in Scottish Universities

An analysis of appraisal of women staff in Scottish universities reveals two ‘puzzles’. First, although there is a general decline in the use of appraisal schemes in these universities, women staff still have a strong sense of being subject to a disciplinary technology. Second, although appraisal and the broader disciplinary technology disadvantage women, they still want to be appraised. This article uses the critical literature on appraisal, and particularly a Foucauldian analysis of disciplinary power, to shed light on these apparent contradictions. Such an approach helps explain the first of these ‘puzzles’ but a basic conundrum for women remains — although there are demands for appraisal and normalization in the name of fairness and equity, such processes of normalization tend to be gender‐biased and hence should be resisted by women.