The Role of an Electronic Resources Librarian in Procuring Accessible Online Resources

Abstract

Per the 2019 NASIG Core Competencies for electronic resources librarians (ERL), ERLs “work with concepts and methods that are very much in flux … [they are] knowledgeable about the legal framework within which libraries and information agencies operate… [including] laws relating to… equal rights (e.g., the Americans with Disabilities Act)”. However, the Core Competencies do not define the level to which an ERL is responsible for determining the accessibility of an electronic resource. This article aims to create a better understanding of the steps an ERL can take to develop an accessibility statement pertaining to procuring accessible content. This article synthesizes key laws and policies that ERLs should be aware of in order to draft an accessibility procurement statement for their institution. It will also discuss licensing strategies, documentation collection, and conducting potential audits of electronic purchases.     

Negotiating Accessibility for Electronic Resources

Abstract

Accessibility of library electronic resources is a must. Its importance derives from professional ethics of librarianship, rising total costs of acquisition, and mounting legal challenges to colleges and universities that fail to provide resources accessible to users with disabilities. Library staff are responsible for ensuring the accessibility of vendor-licensed eresources. This column reviews the accessibility clauses of nine model license agreements for electronic resources. It describes terms that should go into an optimal accessibility clause and creates a composite model clause. It also provides guidance for library staff seeking to negotiate stronger accessibility language into vendor license agreements. Finally, it addresses the impact of accommodation requests on the total cost of acquiring library eresources, concluding with a call to redouble efforts to advocate for greater accessibility and educate both vendors and library staff about its importance.     

Just Popping In: Collections and Outreach Collaborations to Increase Student Engagement with Electronic Resources

Abstract

Promoting electronic resources in a physical space takes ingenuity and cross-library partnership. This article discusses a collaborative approach to promote electronic resources by an outreach librarian and an electronic collections librarian. As members of the teaching and research assistance team, the librarians observed how students relied on “big name,” multidisciplinary databases and were often intimidated by the expansive list of digital materials and electronic resources available to them. A literature review on the topic of similar promotional activities introduces the pop-up methodology used for the event. The purpose of the collaboration was to not only promote ebook collections but to also create awareness of the library outside of the traditional space, and librarians as resources. This collaboration resulted in student-librarian engagement, and a spike in ebook use was reported for the collection promoted.     

Developing Nations,the Digital Divide and Research Databases

Abstract

The digital divide affects many nations of the developing world. The term encompasses inadequate funding, a lack of necessary computer and Internet skills, and a lack of English-language proficiency that hinder expansion and use of digital information resources. Visionary individuals and organizations can assist these countries with their information needs. Aggregated full-text databases serve as a prominent tool in closing the digital divide because they provide important research resources. Participating organizations must demonstrate the value of these resources to users and supply essential training to ensure success with electronic resource initiatives.     

Administrative Metadata to Support the Acquisition of Continuing E-Resources

Abstract

What is administrative metadata? Why is it important? How are libraries handling administrative metadata for continuing electronic resources? What ILS vendors have products available? This article describes solutions developed by four academic libraries to manage administrative metadata and access to electronic resources. Pennsylvania State University Libraries and Massachusetts Institute of Technology Libraries developed systems that track the acquisitions process and provide access to e-resources. Stanford University Libraries focused on providing access to electronic resources. The Tri-College Consortium (Bryn Mawr, Haverford, and Swarthmore Colleges in Pennsylvania) created a database to track the licensing aspect of the acquisitions process. The article also describes efforts currently underway to develop standards and best practices for managing electronic resources. Serials Review 2003; 29:276–281.     

No Satisfaction? But We Try,and We Try,and We Try!

ABSTRACT

When Old Dominion University Libraries conducted the LibQUAL+ survey in 2015, results indicated a lack of satisfaction in effectively discovering and using our electronic resources. This article is based on a presentation from the 2017 North Carolina Serials Conference describing how Old Dominion University Libraries used data from the LibQUAL+ survey results to help our users connect more effectively with information resources, resulting in an improved user experience and an increased level of satisfaction.     

Effectively Evaluating the Accessibility of Electronic Monographs Using VPATs and Other Resources at the College of Staten Island Library- CUNY

Abstract

This study, building upon previous research work at the College of Staten Island (CSI) library, attempts to evaluate the accessibility of select digital monograph platforms and file formats utilized at the City University of New York (CUNY). The usability of CSI library’s locally developed ER-ACT tool to assist librarians with limited technical knowledge to review VPATs and to perform simple testing was also evaluated with challenges and successes reported. It was determined that the use of color-coded results in this study can help identify serious accessibility issues within ebooks and to communicate the results within libraries to assist with collection development decision-making. The study also includes a review of new court rulings related to accessibility issues in higher education and discusses where accessibility staffing reports in terms of job roles and duties held by university professionals. The testing of the accessibility of library ebooks, with various accessibility tools, are reviewed within the context of Section 508 revisions and new VPAT standards.     

Title Index

Abstract

This article describes how electronic resources have impacted the University of Nevada, Las Vegas (UNLV) Libraries' binding operation and how the libraries have responded to the resulting challenges, including the need for updated collection development and preservation/conservation policies, a comprehensive bindery contract, and a fully functional in-house binding capability. The evaluation of the binding process must continue as libraries move from a predominantly print to a predominantly electronic environment. Librarians, scholars, and binders should work together to preserve and bind library collections that will be valuable to future generations.     

The SR Periodicals Miscellany

Abstract

Libraries play a crucial role in identifying, organizing, classifying, and delivering access to useful information at the point of need including information that is otherwise freely available online. A new classification system for free electronic resources called Scholarship, Persistence, Entity, Compatibility, and Convenience (SPECC) can help library personnel determine whether specific free electronic resources should be made available through their libraries. SPECC is not intended to be used as the only means of evaluating free electronic resources for collection development purposes, but SPECC does broadly categorize most free electronic resources and can save time and money.     

Authentication Methods and Recent Developments

Abstract

This segment of the “Sharpest Tool” column provides an overview of the current options for authentication for electronic resources and discusses recent developments in this area. Remote access to electronic resources is increasingly important as libraries purchase more and more electronic content. This column attempts to provide a baseline use for many terms relating to authentication, while incorporating discussions and concerns surrounding recent developments in authentication methods.     

One for Nine: The Shared Cataloging Program of the California Digital Library

Abstract

In 1999, the California Digital Library (CDL) began a new cooperative venture, the Shared Cataloging Program, to improve access to its growing collection of electronic resources. Now known within the University of California (UC) as the SCP, the Shared Cataloging Program, based at UC San Diego, distributes ready-to-use cataloging records for all electronic titles licensed by the CDL to each of the other eight (soon to be nine) physical UC campuses. The SCP is the result of an intensive systemwide planning process fostered by a desire for an innovative approach to providing traditional bibliographic access to large numbers of electronic resources. It was launched out of pragmatic necessity along with an institutional commitment to the cooperative ideals of labor-savings, experimentation, and the search for “best practices.” This article will describe its genesis, current operation, one library's use of the records, and issues for future development. Serials Review 2002; 28:4–12.     

Electronic journals and the paradigm shift: 1995 Spring forum of the Canadian Serials Industry Systems Advisory Committee

Abstract

Since 2006, Research Online, the University of Wollongong's open access institutional repository has utilised Bepress' Digital Commons software to make available published research outputs and digital theses. This article discusses the outcomes of recent academic demand for its use as a publishing tool of university journals and conference proceedings. The Journal of University Teaching and Learning Practice is provided as an example. Digital Commons includes the editorial management software, EdiKit, which assists in managing submissions, editorial functions, and peer review. Also considered are changes to scholarly communication patterns arising out of the new open access, electronic only, publication regimes.     

Archiving and perpetual access for web-based journals: A look at the issues and how five e-journal providers are addressing them

Abstract

From the spring of 2002 to early 2004, Innovative Interfaces, Inc. worked with several libraries in a development partnership to create an electronic resource management (ERM) system. The new ERM system is designed to track licensing and purchasing information about electronic resources, define relationships among aggregators, publishers, or vendors and the resources they provide, and to selectively display information in the Web OPAC for public services staff and patrons.     

Connecting Print Patrons to Electronic Holdings with Shelf Dummies

Abstract

After a two-year renovation, the Kent State University Music Library reopened as the Performing Arts Library. Before the closure, some serials were sent to the depository or reclassified within the library. In order to assist patrons browsing print journals or searching for articles in the stacks, library staff created shelf dummies detailing print and electronic holdings information as well as indexing for each title. Patron feedback has been positive, and the project has helped both library staff and patrons better understand accessibility and location of journals.     

Implementation of a Federated Search System: Resource Accessibility Issues

Abstract

During 2009, the Hilton M. Briggs Library, South Dakota State University, went live with MetaLib, a federated search engine from Ex Libris. This paper presents the implementation process, addresses resource accessibility issues, and suggests a number of resources that can be consulted about these issues. Readers can apply similar strategies to projects involving federated search systems, as many implementation projects involve the same basic considerations presented here. The author did not find any studies specifically focused on configurations of MetaLib resources, so this content should be singularly useful.     

Using EZproxy and Google Analytics to Evaluate Electronic Serials Usage

ABSTRACT

The purpose of the study is to evaluate electronic usage statistics for Belk Library at Elon University. The Electronic Resources Office (ERO) collects usage data for all serials—both print and electronic—, ebooks, and electronic databases. This study used ezPAARSE and Google Analytics to analyze the data from our website, and we will use these data to compare our vendor statistics to get a more complete picture of how the library's electronic resources are being used.     

Pricing of Digital Resources

Abstract

In this interview, Simon Tanner, senior consultant with Higher Education Digitization Services at the University of Hertfordshire in the United Kingdom, discusses the economics and market issues related to pricing of digital resources. Serials Review 2003; 29:121–126.     

An Interview with Terry Reese

Abstract

In July 2005, Bonnie Parks spoke with Terry Reese, digital production unit head at Oregon State University’s Valley Library (Corvallis). In this interview, Reese shares his views on topics ranging from electronic journal management to the impact Google Scholar might have on the way libraries provide access to information.     

No Mind Reading Necessary: Conducting Evidence-Based Electronic Resource Marketing and Outreach Using Marketing Research Assessment

Abstract

In her presentation entitled “No Mind Reading Necessary: Conducting Evidence-Based Electronic Resource Marketing and Outreach” at the North Carolina Serials Conference April 2019, Kate Hill discussed marketing research strategies and outreach tools used to increase online users’ access to electronic resources and primary resources. In an effort to connect users to seldom-used resources, Jackson Library collaborated with university partners to develop surveys to identify the information-seeking behavior of its users and apply the gathered marketing research to strategically plan outreach activities.