The Need to Reconcile Concepts that Characterize Systems Facing Threats

Desirable system performance in the face of threats has been characterized by various management concepts. Through semistructured interviews with editors of journals in the fields of emergency response and systems management, a literature review, and professional judgment, we identified nine related and often interchangeably used system performance concepts: adaptability, agility, reliability, resilience, resistance, robustness, safety, security, and sustainability. A better understanding of these concepts will allow system planners to pursue management strategies best suited to their unique system dynamics and specific objectives of good performance. We analyze expert responses and review the linguistic definitions and mathematical framing of these concepts to understand their applications. We find a lack of consensus on their usage between interview subjects, but by using the mathematical framing to enrich the linguistic definitions, we formulate comparative visualizations and propose distinct definitions for the nine concepts. We present a conceptual framing to relate the concepts for management purposes.     

论企业柔性价值的功能,成本与价值

运用价值工程理论 ,提出了企业柔性功能、柔性成本及柔性价值的概念 ,分析了三者之间的关系 ,指出企业不应盲目追求高柔性、而应努力提高柔性价值 ,并讨论了提高企业柔性价值的途径     

挑战与出路:东西方管理智慧整合的方法论探索

未来管理世界的基本特征是不确定性、模糊性、复杂性以及快变性。这一特征给组织管理带来巨大挑战:管理目标制定困难,管理机制设计不完备,管理操作过程难以设计,人的行为无法控制。东西方管理中应对上述挑战的智慧体现了不同的哲学和逻辑思路,二者之间具有互补性,如能有效整合可更好地应对挑战。基于近年来出现的二元型组织研究思路,运用和谐管理理论的基本思想,提出一套系统的方法论来整合东西方已有管理智慧和理论,为未来管理研究与实践提供了应对挑战的新思路。     

An aggregate production planning framework for the evaluation of volume flexibility

Flexibility in manufacturing has been identified as one of the key factors to success in the marketplace. Many types of flexibility have been identified in the literature among which volume flexibility is one of the most important. Volume flexibility of a manufacturing system is defined as its ability to be operated profitably at different overall output levels. Volume flexibility permits a manufacturing system to adjust production upwards or downwards within wide limits. In this paper, we develop an aggregate production planning model for volumeflexible production systems. The model can be used with a Monte Carlo simulation to evaluate the optimal level of investment in volume flexibility for a firm operating under a given set of market conditions. In addition, the model can be used to develop some conclusions about the relationship between the value of volume flexibility and the cost of holding inventory, the cost of shortage, forecast accuracy, and the length of the planning horizon.     

How Managers Talk about their Consumption of Popular Management Concepts: Identity,Rules and Situations

This paper analyses how top managers account for their consumption of popular management concepts. By ‘consumption’ we refer to managers acting as active users of popular management concepts within their organizations. After reviewing the relevant literature, we argue that the logic of appropriateness is a better theoretical perspective to view, understand and analyse managers' accounts of concept consumption than is the logic of consequence. We apply this perspective to extensive interviews we conducted with top managers in Germany. Based on the managers' own accounts of how they understand and apply popular management concepts, we identified four discourse categories: (1) learning from others' experiences, (2) controlling organizational change, (3) gaining external legitimacy and (4) collective sensemaking. We argue that these discourse categories all draw on the social norm of rationality central to managerial identity, while differing in socially defined rules about how rationality is realized in typical management situations. Our findings strongly encourage researchers, when investigating popular management concepts in the future, to take into account the situational nature of rationality that circumstantiates the consumption of concepts.     

A Long Cycle in Industrial Relations,or: Regulation Theory and Political Economy

ABSTRACT: The main purpose of this paper is to test the Regulation Theory (la Théorie de la Régulation) ‘ on a subject — the long cycle of rigidity/flexibility in labour markets and industrial relations we have experienced between the late sixties and now — that should be one of the central concerns of such a theory, being linked to one of its basic concepts: the Rapport Salarial. Does the theory of regulation help us (more than rival theoretical frameworks do) in explaining why we underwent a rigidity/flexibility cycle? And in explaining why this cycle took such different forms in different countries? In order to achieve this purpose, the author first distinguishes several meanings, or dimensions, or rigidity/flexibility (money and real wage, numerical, functional, intensive, dualistic, geographical) and goes to some length in analysing why comparisons in this field between national industrial relations systems and labour market arrangements are rather difficult to perform. Having done that, the author argues that regulation theory is of little help in understanding our diachronic question — why we went through a flexibility cycle — because such a theory does not make any strong bet on the causes of change in the institutional arrangements of labour markets and industrial relations. On the synchronic question — why the forms of the cycle have been so different cross-nationally — the conclusion is that Regulation Theory can be useful as a focusing device, as an ideal-type, but that a lot of nationally-specific materials have to be added in order to obtain adequate answers. The paper ends up with a methodological discussion on the statute of regulation theory. It is argued that it is neither theory nor history: it is a series of ideal-types of system-integration, connected by ex-post, historical linkages.     

Coordinability and Consistency in Accident Causation and Prevention: Formal System Theoretic Concepts for Safety in Multilevel Systems

Although a “system approach” to accidents in sociotechnical systems has been frequently advocated, formal system theoretic concepts remain absent in the literature on accident analysis and system safety. To address this gap, we introduce the notions of coordinability and consistency from the hierarchical and multilevel systems theory literature. We then investigate the applicability and the importance of these concepts to accident causation and safety. Using illustrative examples, including the worst disaster in aviation history, and recent incidents in the United States of aircraft clipping each other on the tarmac, we propose that the lack of coordinability is a fundamental failure mechanism causing or contributing to accidents in multilevel systems. We make a similar case for the lack of consistency. Coordinability and consistency become ingredients for accident prevention, and their absence fundamental failure mechanisms that can lead to system accidents. Finally, using the concepts introduced in this work, we identify several venues for further research, including the development of a theory of coordination in multilevel systems, the investigation of potential synergies between coordinability, consistency, and the high reliability organizations paradigm, and the possibility of reframing the view that “sloppy management is the root cause of many industrial accidents” as one of lack of coordinability and/or consistency between management and operations. By introducing and expanding on the concepts of coordinability and consistency, we hope to contribute to the thinking about, and the to language of, accident causation, and prevention and to add to the intellectual toolkit of safety professionals and academics.     

Towards an adaptive framework of low-end innovation capability – A systematic review and multiple case study analysis

Low-end innovations, defined as new products or services that expand a market by addressing consumers with a low willingness or ability to pay, have a dual purpose – they can be a prerequisite for firm survival and growth and a major driver of societal change. To overcome the scattered nature of existing low-end innovation research and its lack of an explicit capability conceptualization, which limits academia's ability to move extant knowledge about the domain forward and limits firms' abilities to reliably produce successful low-end innovations, we present the results of a systematic review of the literature (99 journal articles) and a multiple case study analysis (7 cases). The resulting framework helps understand what constitutes a low-end innovation capability. The findings show that firms need a specific and interdependent capability set consisting of internal dimensions (low-end culture and commitment, integrated cost-reducing innovation, high volume scaling), interface dimensions (distant customer needs acquisition, iteration, total solution development) and external dimensions (access creation, low-end support networking) to cope with low-end markets' unique characteristics. The study also identifies market- and firm-specific contingencies for each capability dimension and analyzes the relationship between low-end and “regular” innovation capability.     

Design Principles for Flexible Systems

A fundamental aspect of designing systems with dedicated servers is identifying and improving the system bottlenecks. We extend the concept of a bottleneck to networks with heterogeneous, flexible servers. In contrast with a network with dedicated servers, the bottlenecks are not a priori obvious, but can be determined by solving a number of linear programming problems. Unlike the dedicated server case, we find that a bottleneck may span several nodes in the network. We then identify some characteristics of desirable flexibility structures. In particular, the chosen flexibility structure should not only achieve the maximal possible capacity (corresponding to full server flexibility), but should also have the feature that the entire network is the (unique) system bottleneck. The reason is that it is then possible to shift capacity between arbitrary nodes in the network, allowing the network to cope with demand fluctuations. Finally, we specify when certain flexibility structures (in particular chaining, targeted flexibility, and the “N” and “W” structures from the call center literature) possess these desirable characteristics.     

On the meaning of ‘Waste’: review and definition

Waste reduction is one of the main principles of lean, but it has been taken for granted that we have a common understanding of what waste means. We first present a critical, qualitative discussion that identifies four distinct waste concepts. We then conduct a systematic review of the literature that examines the different uses of these concepts. We find that only the classic concept of the seven wastes and the concept of waste as non-value-adding activity are widely applied. However, both concepts are, at times, not only incompatible but used in a way that leads to open contradiction. A new definition, centred on an efficient, timely transformation process seeks to consolidate the literature. We outline two distinct waste types: (i) obvious waste, to refer to any waste that can be reduced without creating another form of waste; and, (ii) buffer waste, to refer to any waste that cannot be reduced without creating another waste. The paper has important implications for practice. To reduce waste, managers must undertake three interlinked tasks: the elimination of obvious waste; the reduction of variability to transform buffers into obvious waste; and, the balancing of remaining buffers to best achieve performance targets. The paper supports managers in their endeavours to identify waste, which is an important precursor to waste reduction/elimination.     

A person-centered perspective in assessing career adaptability: Potential profiles,outcomes, and antecedents

This study explored the career adaptability profiles and corresponding characteristics with a person-centered method as well as the correlation between career adaptability and various antecedents such as supervisor feedback setting and person-organization (P–O) fit, and outcomes such as psychological safety and self-efficacy. We employed a convenience sampling technique to invite more than 1000 employees from five provinces in China in 2 studies. There are 535 valid questionnaires in Study 1 and 377 valid questionnaires in Study 2. We performed latent profile analysis (LPA) using Mplus 7.31. For the antecedents, we ran the three-step estimation (R3STEP) command. In terms of outcomes, Binary Coded Hexadecimal (BCH) analysis was conducted. LPA identified four career adaptability profiles, namely, optimal, high, moderate, and low career adaptability. The four different profiles varied in the level, but not the shape. These profiles were predicted by antecedents of supervisor feedback environment and P–O fit, and these profiles impacted psychological safety and self-efficacy. We used a new approach to better understand career adaptability under the framework of career construction theory. A person-centered method, compared with a variable-centered approach, can elucidate the interactions among four dimensions of career adaptability in an employee. Thus, we demonstrated that (1) various career adaptability profiles at work generally do not consistently occur, and (2) latent profiles can distinguish antecedents from outcomes.     

Engineering network operations for international manufacturing: strategic orientations,influencing factors and improvement paths

Abstract

Engineering operations contribute to international manufacturing networks (IMN) capabilities and thus improving their performance in an international context. The literature has recognized engineering networks (EN) with different strategic orientations (e.g. efficiency, innovation and flexibility); explored IMN capabilities in four key areas (i.e. accessibility, thriftiness ability, manufacturing mobility and learning ability); but provided diverse views on their possible connections. Especially, the received wisdom offers less guidance on how EN may enhance IMN capabilities. At the same time, the challenges of making effective decisions at the EN-IMN interface are compounded by a large number of influencing factors that are interrelated in a very complex manner. To cope with these challenges, the article reveals four ways that EN may contribute to IMN capabilities, identifies 15?key influencing factors and suggests optimal paths to enhance IMN capabilities based on the interpretive structure model (ISM) method.     

Flexibility Structure and Capacity Design with Human Resource Considerations

Most service systems consist of multidepartmental structures with multiskill agents that can deal with several types of service requests. The design of flexibility in terms of agents' skill sets and assignments of requests is a critical issue for such systems. The objective of this study was to identify preferred flexibility structures when demand is random and capacity is finite. We compare structures recommended by the flexibility literature to structures we observe in practice within call centers. To enable a comparison of flexibility structures under optimal capacity, the capacity optimization problem for this setting is formulated as a two‐stage stochastic optimization problem. A simulation‐based optimization procedure for this problem using sample‐path gradient estimation is proposed and tested, and used in the subsequent comparison of the flexibility structures being studied. The analysis illustrates under what conditions on demand, cost, and human resource considerations, the structures found in practice are preferred.     

Strategic Flexibility: A Review of the Literature

Previous literature reviews of strategic flexibility have a number of shortcomings: they lack a specific focus in the field, provide an excessive definitional focus or lack a clear empirical overview of research in the field. To overcome these shortcomings, this paper aims to systematically analyse the literature on strategic flexibility by identifying its main characteristics, linking the different aspects together in a new conceptual framework, and considering the means to measure it. This comprehensive analytical model analyses various aspects of strategic flexibility in the relevant literature (156 contributions). Thus, the systematic and critical approach of this paper offers a novel perspective in understanding strategic flexibility, and contributes to the field by providing a consolidation of the literature and indicating future research avenues.     

Definitions and linkages between operational and strategic flexibilities

This paper aims at clarifying the concept of strategic flexibility, starting from that much more common of manufacturing flexibility (or operational one). After characterizing the dimensions of the latter, a classification of strategic flexibility is presented which distinguishes four categories. The measures of strategic flexibility are also investigated. Then two analogies are pointed out with the operational flexibility. The first, of the cause-effect type, is on two levels: at the business level, the operational flexibility estimates the variation of practices, while the strategic flexibility measures the effect obtained on performances; at the corporate level, the operational flexibility estimates the variation of competences, while the strategic flexibility evaluates the change in business. The second analogy, related to the classification variables, permits the main types of operational and strategic flexibilities to be placed in a single framework. So this study seeks to provide a framework—which has not been proposed in prior literature—for analyzing and evaluating the correlated concepts of operational and strategic flexibilities, to create a theoretical foundation for future research and empirical testing.     

Understanding and Development of Supply Chain Agility and Flexibility: A Structured Literature Review

This paper provides a review of the literature while contributing to academic understanding of the concepts of agility and flexibility within the supply chain. The research identified 83 peer‐reviewed articles through a structured review technique, which is based on a three‐stage refinement process. Data reduction procedures using codification, sentence strings and a review of keywords, title, abstract and conclusion were used in the search. The papers identified focused on organizational and supply chain agility and flexibility. The acknowledged gaps in understanding and development of agility and flexibility in supply chains were identified and categorized in terms of conceptual, contextual and methodological gaps. Subsequent to the gap analysis, this paper argues that effective relationship integration with key partners is a fundamental mechanism for mitigating the problem of control dissipation, which has hindered academic understanding with respect to development and application of agile and flexible capabilities in supply chains. The findings in this paper will help academics to gain a better understanding and to develop the concepts of supply chain agility and flexibility. In addition, the findings indicate that supply chain stakeholders need to address the issue of relationship integration when undertaking, or participating in agility and flexibility development programmes, so as to maximize supply chain performance. The paper concludes by highlighting implications for managers and researchers, and proposes a number of areas for future investigation.     

Towards flexible organizations: A multidimensional design

The author considers one way by which the readiness, willingness, and ability of organizations to change themselves can be increased. Specifically, he considers how organizations can be designed to be more flexible and, therefore, more capable of being changed and changing themselves. Flexibility does not guarantee adaptability but it is essential for it.     

New developments in behavioral pricing research

Behavioral pricing extends traditional price theory by exploring consumers’ reactions to prices from a psychological perspective. With the constant and substantial evolution of this research field, we review the progress on the state of knowledge on consumers’ processing of price information and price behavior. To this end, we develop a framework to classify the advances made in behavioral pricing research during the past decade. We discuss conceptual developments, the contribution of the adoption of new theories, and new relationships and pricing phenomena. We show that several concepts have undergone conceptual developments (e.g., price search) while other concepts are new to the literature (e.g., participative pricing mechanisms). Regarding theoretical developments, the adoption of theories from other disciplines has contributed to enhance understanding of price-related effects. Finally, new pricing phenomena, such as the zero price effect or the placebo effect of price promotions, challenge the traditional view of consumers’ response to price information. Furthermore, a number of recent empirical findings contradict existing knowledge on price-related concepts and phenomena. Thus, it is of prime importance to integrate the latest findings with prior literature. From the key findings in the literature, we derive directions for future research.     

Flexibility, Hierarchy, Markets

The conclusion that organizations need to become more strategically flexible as a response to increasing environmental dynamism and uncertainty has been an important feature of recent contingency theories of organization design. In this literature organizations have been analysed from the perspective of the development of networks of organizations concentrating on their core competencies and contracting among themselves on a stable long-term basis. This model of inter-firm relationships provides an alternative mode of organizational structuring to that arising from vertical integration, which, by contrast, is seen as fostering strategic inflexibility. In the literature on corporate restructuring and changes in ownership form arising from the markets and hierarchies perspective, we see a similar emphasis on the dysfunctional consequences of large-scale bureaucratic organization. Changes in ownership form are seen as a major means of providing more effective managerial control. In this paper we argue that linking the literature on flexibility emanating from contingency theories of organizational design and the markets and hierarchies perspective provides important new insights into current and emerging forms of organization.     

Specters,Inc.: The Elusive Basis of the Corporation

In this article we discuss the political and economic consequences of the contemporary legal theory of incorporation. We argue that incorporation has developed historically in a way that makes it internally inconsistent, but that this inconsistency is useful for the powerful because of its legal and economic effects. The corporation can “shape shift,” which is very helpful for claiming some rights and disavowing certain responsibilities. Of course this flexibility comes at the expense of consistent concepts and this leads to the creation of what we term an “ideal‐type reified singular representation.” We go on to show the far‐reaching effects of this representation for legal studies, economics, and political theory, and show it worked in the pro‐corporate decision in the recent Citizens United case. We conclude by providing several alternative ways to think about the nature of corporate organization.