A TUTORIAL ON BOTTLENECK DYNAMICS: A HEURISTIC SCHEDULING METHODOLOGY

We give a tutorial on bottleneck dynamics. Bottleneck dynamics is a scheduling framework that uses approximate dual resource prices to make decentralized decisions. The basic idea is to establish a price for a resource as a function of the set of jobs that need to be processed by the resource. Tasks are then sequenced according to a cost/benefit ratio. Starting with one resource sequencing problems, we describe how priorities for jobs can be developed and how they translate into resource prices. We then describe how resource prices can be approximated in a multiresource situation and how lead times which are critical for these approximations can be accurately computed. We also describe a number of studies that have shown bottleneck dynamics to be an effective approach in several different problem areas.     

Distributing a Product Line in a Decentralized Supply Chain

Although there is a rich literature on single product distribution in decentralized supply chains, the incentive problems that arise in distributing a product line have largely not been investigated. In practice, most manufacturers distribute a line of products with different features and qualities and not just a single product. Consider a manufacturer who distributes a product line through competing downstream retailers. In this setting, we investigate how and why the retailers' price and inventory decisions deviate from the centrally optimal decisions. Due to substitution between different product variants, as well as between different retailers, the incentive problems associated with distributing a product line are more complicated than that of distributing a single product. We characterize retailers' incentive distortions under a residual‐claimancy contract, and construct contracts that achieve channel coordination. We show that retail price floors or inventory buybacks, appropriately tailored to each product variant, are among the contracts that can achieve coordination. Using numerical simulations, we demonstrate how the optimal contract terms (such as wholesale prices and buyback prices) for each variant are influenced by the parameters of an underlying consumer choice model.     

Biotechnology collaborations: does business model matter?

This study investigates how a biotechnology firm??s collaboration incidence is affected by the business model it adopts. Specifically, we compare interfirm collaboration conducted by biopharmaceutical firms adopting the hybrid business model with those using the product-focused business model. The analysis based on 1,820 collaborations conducted by 87 dedicated biopharmaceutical firms suggests that firms adopting the hybrid business model generally engage in more collaboration. They also establish a greater proportion of exploration collaboration. These findings have implications for firm??s positioning using business models.     

REVISITING ALTERNATIVE THEORETICAL PARADIGMS IN MANUFACTURING STRATEGY

Testing and cross‐validation of theories and paradigms are necessary to advance the field of manufacturing strategy. When the findings of one study are also obtained in other studies, using entirely different databases, we become more confident in the results. Replication alleviates concerns about spurious results and is one motivation for this study. We examine aspects of the tradeoffs concept, production competence paradigm, and a manufacturing strategy taxonomy framework. In regard to the tradeoffs concept, we found evidence of tradeoffs between some, but certainly not all, manufacturing capabilities of quality, cost, delivery, and customization. The relationships get sharper when controlling for process choice. For example, the tradeoff between cost and customization is particularly strong between plants that have different process choices. We find that such tradeoffs can change, or even disappear, however, once the process choice is in place. With respect to the production competence paradigm, our analysis shows a statistically significant correlation between production competence and operations performance in batch shops, but not in plants with other process choices. Finally, using variables similar to those of Miller and Roth, our data produced three similar clusters even though their unit of analysis was much more macro than ours. Controlling for process choice is consistent with the current manufacturing strategy literature that emphasizes dynamic development of capabilities within the context of path dependencies. A major argument of this strand of research is that operations decisions not only affect current capabilities, but also set the framework for development of capabilities in the future. That being the case, controlling for process choice (or other factors such as industry or markets) should contribute to the understanding of capability‐development paths adopted by different manufacturing plants. In short, we found at least partial support for each of the theories examined here, even though the theories seem on the surface to be contradictory and mutually exclusive. Controlling for process choice or other measures of dependency goes a long way in uncovering consistency across different theories and empirical studies in operations management.     

LEAN,GREEN, AND THE QUEST FOR SUPERIOR ENVIRONMENTAL PERFORMANCE

We examine the relationship between lean manufacturing practices and environmental performance as measured in terms of air emissions and resource use. We draw on two unique surveys of 31 automobile assembly plants in North America and Japan, which contain information on manufacturing practice and environmental performance, as well as in‐depth interviews with 156 plant level employees at 17 assembly plants. Our survey results and interviews suggest that lean management and reduction of air emissions of volatile organic compounds (vocs) are associated negatively. Lean manufacturing practices contribute to more efficient use of paints and cleaning solvents, but these in‐process changes are not sufficient to meet the most stringent air regulations. We found some evidence to support the link between lean practices and resource efficiency. While our survey results were in hypothesized direction, they were not statistically significant. In‐depth semi‐structured interviews, however, suggest a more robust relationship, and we use them to describe some mechanisms by which all three aspects of lean management (buffer minimization, work systems, and human resource management) may be related to environmental management practices and performance.     

Decision making in the newsvendor problem: A cross-national laboratory study

In this paper, we conduct a laboratory experiment using the classic newsvendor problem to examine cross-national differences in inventory ordering patterns between Chinese and American decision makers based on a theoretical examination of the role of the Doctrine of the Mean in Chinese decision making. Drawing on the theory of context-dependent preferences (specifically extremeness aversion), we also revisit the flat-maximum hypothesis of Bolton and Katok [12], i.e., “thinning the set of order options leads to newsvendor decisions that achieve a higher proportion of maximum expected profit.” The results show that the “pull-to-center” effect is more prominent for Chinese than Americans, i.e., average order quantities of Chinese subjects are closer to the anchor of mean demand than those of American subjects. Furthermore, we find that thinning the set of order options such that the optimal order quantity is a middle option, not an extreme option in the choice set, leads to better performance in newsvendor decisions, which complements the flat-maximum hypothesis.     

Self-regulation of corporate governance in Russian firms: translating the national standard into internal policies

We consider how firms develop internal corporate governance policies based on external nation-wide standards. Flexibility in interpreting external standards allows firms to develop internal regulations focused on governance procedures that are only loosely coupled with expected governance outcomes. Our results demonstrate that firms tend to adopt less restrictive policies than what is recommended by the national standard and are more willing to adopt policies regulating governance procedures than policies regulating governance decisions. We also argue that the process of translating external standards into internal guidelines is affected by firm-specific characteristics and explore factors that determine to what extent firms switch the focus of internal policies from regulating governance decisions to regulating governance procedures.     

Communicating Asset Risk: How Name Recognition and the Format of Historic Volatility Information Affect Risk Perception and Investment Decisions

An experiment examined how the type and presentation format of information about investment options affected investors' expectations about asset risk, returns, and volatility and how these expectations related to asset choice. Respondents were provided with the names of 16 domestic and foreign investment options, with 10-year historical return information for these options, or with both. Historical returns were presented either as a bar graph of returns per year or as a continuous density distribution. Provision of asset names allowed for the investigation of the mechanisms underlying the home bias in investment choice and other asset familiarity effects. Respondents provided their expectations of future returns, volatility, and expected risk, and indicated the options they would choose to invest in. Expected returns closely resembled historical expected values. Risk and volatility perceptions both varied significantly as a function of the type and format of information, but in different ways. Expected returns and perceived risk, not predicted volatility, predicted portfolio decisions.     

Moral Utility Theory: Understanding the motivation to behave (un)ethically

Moral Utility Theory provides an integrative framework for understanding the motivational basis of ethical decision making by modeling it as a process of subjective expected utility (SEU) maximization. The SEUs of ethical and unethical behavioral options are proposed to be assessed intuitively during goal pursuit, with unethical conduct emerging when the expected benefits of moral transgressions outweigh the expected costs. A key insight of the model is that any factors that increase the value of a goal—including incentives, framings, and mindsets—can motivate misbehavior by increasing the SEU of unethical conduct. Although Moral Utility Theory emphasizes the automatic and habitual nature of most SEU appraisals, it also describes a mechanism for initiating the deliberative moral reasoning process: the experience of moral uncertainty. Moral uncertainty is proposed to occur when the SEUs of ethical and unethical behaviors are similar in magnitude, thereby activating the behavioral inhibition system and motivating the allocation of attentional resources toward the decision process. This framework bridges the gap between affective and cognitive perspectives on ethical decision making by identifying automatic evaluations as a central driver of moral decisions while also specifying when and how moral reasoning processes are initiated. By combining dual-process models of morality with well-validated principles from the science of motivation, Moral Utility Theory provides theoretical parsimony and formal modeling potential to the study of ethical decision making. The framework also suggests practical strategies—from employee selection and training to goal setting and compensation systems—for encouraging ethical behavior in organizations.     

EFFECTS OF OPERATIONAL EMPLOYEE SKILLS ON ADVANCED MANUFACTURING TECHNOLOGY PERFORMANCE

This study employs structured interviews in a field setting to develop an in‐depth understanding of how a specific human resource decision affected manufacturing performance at 30 plants using advanced manufacturing technologies. Initial results suggested that there is no relationship between the skill level of operational employees and the level of performance of the installations. When a measure of “fit” between environmental characteristics and skills was employed, however, there was a significant relationship between the fit measure and performance.     

The Influence of Quality Inspections on the Optimal Safety Stock Level

Due to yields of less than 50% during the production of curved glass for the displays on their new cell phone series, Samsung has to deal with higher than expected production costs of several million dollars. Where there is random yield, production costs as well as holding costs can be reduced by introducing quality inspections, in which defective items are discarded before further production. To achieve the greatest cost savings, it is important to determine the optimal number and positions of these inspections across the production process which, due to several influencing parameters, is not simple. We show how the positions of inspection within a production process influence the safety stock level that is required to buffer against uncertainties due to demand and yield randomness. Our approach is the first one, combining decisions about the number and positions of inspections with inventory control strategies in a warehouse. We achieve a maximum safety stock reduction of more than 30% in our examples, which can be even larger depending on the parameter setting. For a company like Intel, reporting inventories for finished goods of nearly 1.5 billion dollars in the 2014 annual report, this allows for significant savings.     

Learning and innovation in the context of process-focused management practices: The case of an environmental management system

Adoption of process-focused management practices has been associated with inertia and rigidity in adopting firms. By drawing on the literature on routines and using survey data from 192 ISO 14001 certified facilities in the United States, I find that change catalysis or a deep form of learning which presents the opportunity for innovation can happen in this context. I also examine the internal and external determinants of change catalysis. By doing so I contribute to a better understanding of how process-focused management practices can be a source of innovation within firms.     

On the Use of Buy Up as a Model of Customer Choice in Revenue Management

We consider settings in which a revenue manager controls bookings over a sequence of flights. The revenue manager uses a buy‐up model to select booking limits and updates estimates of the model parameters as data are accumulated. The buy‐up model we consider is based upon a simple model of customer choice, wherein each low‐fare customer who is not able to purchase a low‐fare ticket will, with a fixed probability, “buy up” to the high fare, independent of everything else. We analyze the evolution of the parameter estimates (e.g., the buy‐up probability) and chosen booking limits in situations where the buy‐up model is misspecified, that is, in situations where there is no setting of its parameters for which its objective function gives an accurate representation of expected revenue as a function of the booking limit. The analysis is motivated by the common situation in which a revenue manager does not know precisely how customers behave but nevertheless uses a parametric model to make decisions. Under some assumptions, we prove that the booking limits and parameter estimates converge and we compare the actual expected revenue at the limiting values with that associated with the booking limits that would be chosen if the revenue manager knew the actual behavior of customers. The analysis shows that the buy‐up model often works reasonably well even when it is misspecified, and also reveals the importance of understanding how parameter estimates of misspecified models vary as functions of decisions.     

中国企业拓展国际市场的模式与策略研究--以荷兰中资企业的实证分析为例

在特定的国外市场选择正确的进入方式是企业国际化进程中最重要的决策之一,也是跨国公司拓展国际市场、实施全球战略的重要思路.本文以企业国际市场进入模式决策的相关理论探讨及模型构建为基础,通过对在荷兰中资企业的实证分析,探讨中国企业如何顺应世界潮流,实施"走出去"战略,选择拓展国际市场的适当模式,以及如何在全球范围内最有效地利用各种经营资源,以提升自己的竞争能力,在跨国竞争中求得生存和发展的相应策略.     

Scientific Peer Review to Inform Regulatory Decision Making: Leadership Responsibilities and Cautions

The article offers insights on the peer-review process as it relates to scientific and technical reports used to inform regulatory decisions. Used effectively, peer review is a powerful tool for advising organizational leaders whether the scientific foundations of their decisions can be expected to withstand scrutiny as rule-making products move through interagency reviews, public comment and stakeholder processes, congressional oversight, and judicial review. The emphasis is "heads up" rather than "how to." That is, without delving into myriad technical and administrative details, the discussion highlights nine fundamental "leadership responsibilities" that determine the nature and course of peer review.     

需求不确定情况下绿色产品消费过程中政府的最优补贴

从化解绿色技术创新的环境外部效应出发，对绿色产品消费过程中政府如何给购买者提供补贴问题进行了研究。假定绿色产品的市场需求存在不确定性，讨论了需求函数分别为加法形式与乘积形式时，企业如何确定产品的价格和销量，以及政府如何选择补贴方式的策略问题。研究认为：给定需求函数的具体形式，政府提供的最优补贴或者价格折扣、企业最优产量以及政府实际补贴支出随着政府期望实现销售目标的提高而增加，随着市场风险的增加而增加。从政府补贴支出最小化角度来看，固定额度补贴方式为政府的最优选择。给定政府补贴支出，从实现企业产量最大化角度来看，价格折扣方式为政府的最优选择。对消费者来讲，政府应用价格折扣方式能够降低消费者的购买支出，提高消费者获得的福利剩余。     

THE ROLE OF SUPPLY MANAGEMENT CAPABILITIES IN GREEN SUPPLY

Managers realize that they should avoid complex green supply initiatives when they do not have the capabilities to implement them. However, they have little guidance on how these capabilities can be developed. This paper provides an initial analysis of the role of supply management capabilities in green supply. We argue that the implementation of green supply is better explained by focusing on the development and deployment of an organization's specialized internal resources, rather than by the more usual focus on external environmental pressures on a firm. Further, we argue that capabilities appropriate for green supply are developed by a proactive corporate environmental stance and by a more strategic purchasing and supply management approach. We test our model using data from a two‐phase survey of 70 operating units within UK public limited companies. Our results indicate support for our conjecture that supply management capabilities are jointly developed by a proactive corporate environmental approach and a strategic purchasing and supply process. Our study results should be useful to business strategists, regulators, and researchers interested in the predictors of corporate green behavior. They should also assist future researchers in many branches of environmental management who are seeking to explore the role of the internal capabilities of firms in supporting environmental management.     

Information for more effective strategic planning

This paper illustrates how an entity—called a ‘strategic data base’ (SDB)—can be developed to provide important information in a form which makes it directly useful in various phases of a strategic planning process. The strategic data bases are concise statements of the organizational and environmental situations which define the organization's most salient problems, opportunities, and constraints. These SDBs may be developed through a participative process involving tasks forces which are made up of managers representing the diverse interests of the organization. The strategic data bases thereby become important informational inputs to planning which can directly serve to enhance the quality of planning decisions. Moreover, the process of developing SDBs can be an important learning device for those middle managers who can become involved in such a process at a much earlier point in their career than that at which they might normally engage substantively in the organization's overall strategic choice process.     

Production,Process Investment,and the Survival of Debt‐Financed Startup Firms

Whether to invest in process development that can reduce the unit cost and thereby raise future profits or to conserve cash and reduce the likelihood of bankruptcy is a key trade‐off faced by many startup firms that have taken on debt. We explore this trade‐off by examining the production quantity and cost reducing R&D investment decisions in a two period model wherein a startup firm must make a minimum level of profit at the end of the first period to survive and operate in the second period. We specify a probabilistic survival measure as a function of production and investment decisions to track and manage the risk exposure of the startup depending on three key market factors: technology, demand, and competitor's cost. We develop managerial insights by characterizing how to create operational hedges against the bankruptcy risk: if a startup makes a “conservative” investment decision, then it also selects an optimal quantity that is less than the monopoly level and hence sacrifices some of first period expected profits to increase its survival chances. If it decides to invest “aggressively,” then it produces more than the monopoly level to cover the higher bankruptcy risk. We also illustrate that debt constraint shrinks the decision space, wherein such process investments are viable.     

THE PLANT LOCATION DECISION IN MULTINATIONAL MANUFACTURING FIRMS: AN EMPIRICAL ANALYSIS OF INTERNATIONAL BUSINESS AND MANUFACTURING STRATEGY PERSPECTIVES

The paper combines perspectives from international business and manufacturing to examine multinational plant location decisions. The location choice in manufacturing is between integrated and independent plants, while the international choice is between a foreign and domestic plant relative to their headquarters' country. The study empirically investigates whether these choices have different plant location determinants using data from a survey of plant managers of large, multinational firms. We find more evidence that the manufacturing choices benefit from consideration of international business issues than vice versa. However, managers rank determinants associated with manufacturing strategy considerably higher than those associated with intemational business.