Measure for measure: evaluating performance and the arts organisation

This paper discusses the cultural policy and impacts of the application of performance indicators to subsidised arts organisations in Britain. The context of this study is the increased accountability and measurement of the outputs of arts organisations by government funding agencies, and the related drive for improved productivity and efficiency. In an extension of performance measurement regimes in ‘public good’ provision, and the arguments concerning economic importance of the cultural industries, the performing arts occupy an uncomfortable place as a pre-industrial activity being subjected to notions of economic efficiency. This discussion concerns the focus for analysis of the measurements used – the three-Es of economy, efficiency and effectiveness - and the rationale underlying their imposition. The outputs and performance indicators of the major subsidised arts organisations are then presented, based on a ten year time series, revealing declining audiences and production, but increasing ticket prices and expenditure, which arguably undermines the performing arts ‘merit good’ status.     

Do Mission Statements Matter for Nonprofit Performance?

In this exploratory study, we examine whether organizational mission statement attributes make a difference to the performance of nonprofit performing arts organizations. We use text analysis to measure two semantic attributes—activity and commonality—of mission statements. We examine whether these attributes are associated with improved performance for the instrumental and expressive functions of nonprofit performing arts organizations. Our findings indicate that the mission statement attribute activity is associated with improved performance for both instrumental and expressive functions. Our analysis of nonfindings for the mission statement attribute commonality suggests that there is a need to develop and use content analysis tools tailored to nonprofit contexts.     

Performance targets and stability of placements for children long looked after away from home

There are concerns that the performance indicators for children's services may not be adequately interpreted and used to improve service delivery for individual children. Data from a longitudinal study of 249 looked after children demonstrate that one target—improving the stability of placements—is more likely to be met if agencies can identify which children move frequently and why. While age, behavioural difficulties and the absence of mental health support may have contributed to placement breakdowns, the majority of moves were planned transitions from one temporary placement to another, suggesting that the system may ignore the needs of those children who cannot swiftly return home. Copyright © 2001 John Wiley & Sons, Ltd.     

Friendship Influences During Early Adolescence: The Special Role of Friends' Grade Point Average

This study examines how a wide variety of diverse friendship group attributes affect changes in indicators of school performance, social behavior, and mental health between early seventh and late eighth grade. Nine hundred and one middle school students named their friends. Independent data from these friends were used to construct friendship groups that were then characterized in terms of their mean level on measures of academic performance, social behavior, psychological closeness, and structure. Two novel conclusions emerge from the study. First, nearly all the friendship effects are domain‐specific. That is, peer attributes in the school domain affect individual school performance outcomes, while peer attributes in the social behavior domain affect individual social behavior. Second, friends' grade point average (GPA) is the most powerful single friendship attribute. It has the largest total effect, the most consistent effects within its own school performance domain, and the sole reliable cross‐domain impact—on an index of negative social behavior that taps into acting out and drug use. The within‐domain peer effects mostly replicate past findings, though the methodological controls used here are more extensive than in past studies and so provide a stronger causal warrant.     

Using Arts Activism and Poetry to Catalyze Human Rights Engagement and Reflection

Human rights are fundamental to our global social work profession, and teaching methods must be developed that truly engage students in taking a human rights approach to their work. This paper presents the process of engaging students in arts activism as a strategy for teaching about human rights in social work, and also discusses the catalyzing power of arts activism and poetry therapy to deepen student reflection on human rights. Students' responses to their involvement with One Million Bones—a global arts activism effort to prevent and remediate mass violence—are presented with commentary and interpretation. In this preliminary study, results indicate that arts activism and poetry therapy can work together to promote reflective engagement with human rights.     

Construction and application of an indicator system to assess the ergonomic performance of large and medium-sized construction companies

This article proposes a system of indicators to evaluate the performance of companies in ergonomics for buildings. The system was developed based primarily on studies related to the performance evaluation of the construction industry and on Brazilian standards of ergonomics and work safety and had also the contribution of national and international indicators related to ergonomics, work safety, quality, sustainability, quality of work life and to organizational behavior. The indicators were named, classified and their components were assigned to compose the theoretical model SIDECE--System of Performance Indicators in Ergonomics for Building Construction (as for the Portuguese acronym), serving the major goals of ergonomics: health, safety and workers' satisfaction and production efficiency. The SIDECE is being validated along with the building construction companies in the city of Natal, Brazil, whose practical results, deriving from the application of instruments to collect field data, are under process, to be presented on the occasion of the 18th World Congress on Ergonomics. It is intended that the SIDECE be used by building construction companies as a support tool for excellence management.     

Intimate partner violence,health, sexuality,and academic performance among a national sample of undergraduates

ABSTRACT

Objective: To determine the association between intimate partner violence (IPV) and academic performance among heterosexual and sexual minority undergraduates, including whether health mediates this relationship. Participants: A national sample of undergraduate students aged 18–24 years old who completed the 2011–2014 National College Health Assessment IIb (N = 85,071). Methods: We used structural equation modeling to create a latent variable of IPV victimization (stalking, physical, sexual, and emotional violence) in order to test its relationship with health (physical and mental) and two indicators of academic performance (GPA and perceived academic difficulties), according to participants’ sexual identity (heterosexual, lesbian, gay, bisexual, and unsure). Results: Regardless of sexual identity, undergraduates who reported IPV were more likely to have lower GPA and increased academic difficulties. Health mediates this relationship, such that IPV reduces health, which negatively affects performance. Conclusions: IPV poses a serious threat to undergraduates’ health and educational success. Findings warrant universal prevention and intervention.     

Incorporating flow into practice and performance

In the music profession, individuals often work under stress filled conditions. This is especially true for individuals making their living as performing musicians. Musical performance anxiety has been well documented in both students and professionals. For some, the experience may lead to a termination of what might otherwise remain a successful performing career. Humans are susceptible to anxiety and so the phenomenon of musical performance anxiety is not likely to disappear. Learning how to effectively deal with musical performance anxiety is paramount for those in the performing arts. Entering a state of flow, in which there is total absorption in an activity, allows for the possiblity of any ensuing anxiety to become facilitative, rather than debilitative. This article will discuss several characteristics of flow, as defined by Mihalyi Csikszentmihalyi, and provide practical applications for musical practice and performance in an attempt to counterbalance musical performance anxiety. Musicians will benefit from a closer examination of the elements of flow and means of incorporating these elements into practice and performance.     

Trends in the Relative Influence of Education and Income on Highbrow Taste, 1982–2012

Although numerous studies have confirmed the separate effects of economic and cultural capital on arts participation, research focusing on the cumulative and interactive effects of economic and cultural capital through the creation of taste publics is limited. Using data from the United States (Survey of Public Participation in the Arts [1982–2012]), this research integrates economic and cultural capital—measured as income and education—into the analysis of taste, creates taste publics, and examines their association with highbrow arts participation over time. We find that the effects of economic and cultural capital on highbrow arts participation decreased between 1982 and 2012, and American publics seem to have converged across both types of capital. Implications of the findings are discussed.     

Reflections on Teaching—North Central Sociological Association 2015 John F. Schnabel Lecture: Tales from a Classroom Ninja: What Martial Arts Can Teach Us About Transformative Learning Experiences

The recipient of the 2014 John F. Schnabel Distinguished Contributions to Teaching award delivered this keynote address at the 2015 Annual Meeting of the North Central Sociological Association in Cleveland. The author outlines the lessons that sociology instructors can derive from the martial arts. Although the parallels between martial arts and university classrooms may not be apparent at first glance, Holtzman demonstrates that the primary lessons of Ninjutsu—to know your enemy, to persevere, and to embrace the unconventional—are also fundamental lessons for sociology professors.     

Economic Strain and Children's Behavior in the Aftermath of the Great Recession

Families across the income spectrum experienced subjective feelings of economic strain during the Great Recession. Existing evidence suggests that much of that economic strain did not arise from individual‐specific economic shocks, such as unemployment or income loss, as much as it did from worry and uncertainty about the future. The authors tested a model in which a measure of subjective perceptions of economic strain was the key predictor of children's behavior problems and objective indicators of economic experiences were treated as control variables. To do so, they used new data from a population‐based sample of children ages 4–17 (N = 303) living in southeast Michigan during the period 2009–2012. They found that economic strain exhibited a qualitatively large independent association with internalizing behavior problems for White—but not Black—children. This association was statistically significant over and above objective indicators of economic experiences and the family psychosocial context.     

Exploring structure-effectiveness relationships in nonprofit arts organizations

The authors examined nineteen nonprofit performing arts organizations, investigating the distribution of influence among organizational members, the grouping of volunteers and staff in organizational structures, and the effectiveness of the organizations. The organizations' effectiveness was assessed using multiple performance indicators. The analysis revealed five groupings or configurations of influence, which correlated to the organizations exhibiting the highest and lowest levels of organizational effectiveness. The authors conclude that a variety of structures are associated with good performance but structural dysfunctions are associated with organizational failure, and that members' commitment to an organization's structure is an important element of success.     

Managing mental health organizations with 25 key performance indicators.

A set of 25 key performance indicators were developed to support managers and policy makers in assessing the performance of their program relative to others. The indicators cover four major areas: Revenue mix, client mix, staff mix, and service mix. Comparisons can be made among programs within or across a state or region, or among programs of similar circumstances (e.g., urban or rural).     

Shot at Dawn: Late photography and the anti-war memorial

The military executions of World War One are the subject of Chloe Dewe Mathews’s 2014 photographic series Shot at Dawn. These events—in which hundreds of soldiers were court-martialled and executed for cowardice and desertion—remain controversial, without consensus or established collective narrative. This article charts historic negotiations with the subject but also considers more recent efforts to integrate these proceedings within memorial practice. World War One remembrance activities, whilst diverse, have often emphasised sacrifice, heroism and community. Correspondingly, participation and engagement were core values in the major British World War One centenary arts project, titled 14-18 NOW, from which Shot at Dawn was commissioned. Chloe Dewe Mathews’s contribution to the programme, however, presents a photographic aesthetic of resistance to the principles of inclusivity and remembrance elsewhere embraced by the project. As such, the work challenges the consensual politics of commemoration and—through the practices of late photography, land art and performance pilgrimage—substitutes trauma and forgetfulness for reconciliation and memory.     

Organizational and health performance in small enterprises in Norway and Sweden

This article focuses on relationships between organizational factors such as leadership, learning, psychosocial work environment and quality aspects as they relate to organizational and health performance outcomes in 42 small enterprises in Norway and Sweden. A rather explorative analysis model was created using indicators that were based on theoretical concepts from a literature review and questionnaire data, concerning 988 employees and leaders. These indicators were then used for correlation analysis. The enterprise is the unit of analysis. Some strong links between organizational factors and organizational and health performance were found. There was also a strong relation between health performance and sickness absence. Using structural analyses, a structure containing six general components, and strong interrelationships between some indicators of organizational performance and health performance were found. It was also possible to position the enterprises according to two general dimensions. As a general guideline for action, the results tend to support the perspective that positive organizational development is related to health performance and a lowering of absence due to sickness. The findings support the strategies of practitioners who use a concept-driven or holistic approach that integrates several facets of workplace development.     

The Relationship Between Box Office and Repertoire: a Case Study of Opera*

This is a study of opera as a performing arts organization. The concept of market is used to explain the selection of repertoire. The box office—an expression of client-centeredness—acts to constrain repertory selections, and affects the content and style of opera production in the United States.     

Shaping child welfare policy via performance measurement

Performance measurement is generally depicted as a neutral, technical exercise providing objective data for decision-making. But it also has a normative role in framing policy problems and solutions. This article explores the role of indicators in shaping child welfare, comparing stated policy with performance indicator regimes in England. It shows how indicators construct child welfare narrowly as investigation and placement, contradicting the more comprehensive family support approaches of policy and legislation.     

Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard

This study presents a structural evaluation methodology to link key performance indicators (KPIs) into a strategy map of the balanced scorecard (BSC) for banking institutions. Corresponding with the four BSC perspectives (finance, customer, internal business process, and learning and growth), the most important evaluation indicators of banking performance are synthesized from the relevant literature and screened by a committee of experts. The Decision Making Trial and Evaluation Laboratory (DEMATEL) method, a multiple criteria analysis tool, is then employed to determine the causal relationships between the KPIs, to identify the critical central and influential factors, and to establish a visualized strategy map with logical links to improve banking performance. An empirical application is provided as an example. According to the expert evaluations, the three most essential KPIs for banking performance are customer satisfaction, sales performance, and customer retention rate. The DEMATEL results demonstrate a clear road map to assist management in prioritizing the performance indicators and in focusing attention on the strategy-related activities of the crucial indicators. According to the constructed strategy map, management could better invest limited resources in the areas that need improvement most. Although these strategy maps of the BSC are not universal, the research results show that the presented approach is an objective and feasible way to construct strategy maps more justifiably. The proposed framework can be applicable to institutions in other industries as well.     

Acquiring Start‐Up Funding for New Arts Organizations

This article addresses the challenge of assembling financial support for emergent arts organizations. In addition to organizational logistics and the demands of making art, such groups must garner financing from various sources, including governments/foundations, private sector companies, individual donations, and earned revenues. Drawing on the relevant literature, as well as insights from a case study of a recently formed arts organization—the Grand River Jazz Society (GRJS)—a framework is created proposing the key success factors and corresponding core competencies associated with each funding source. Governments and foundations require addressing mission as a key success factor, and navigating bureaucracy is an essential core competency in which early stage arts organizations need to be successful. Businesses, in contrast, look for action as a key success factor, and it is managerial core competencies that lead to sponsorship. Individuals respond to vision and require relational core competencies for successful involvement. Finally, the key success factor for earned revenue is a connection with audience members, necessitating core competencies with a services mindset. The article interweaves the conceptual frame with examples from the GRJS case study and also addresses the challenge of operating with a portfolio of income sources. Finally, results from a survey of fifty‐two arts start‐ups in Ontario, Canada, provides context from a wider group of such organizations with respect to their early stage funding.     

How does cultural capital affect educational performance: Signals or skills?

In this paper, we test two mechanisms through which cultural capital might affect educational performance: (a) teachers misinterpreting cultural capital as signals of academic brilliance and (b) cultural capital fostering skills in children that enhance educational performance. We analyse data from the ECLS-K and ECLS-K:2011 from the United States and focus on three aspects of children’s cultural capital: participation in performing arts, reading interest and participation in athletics and clubs. We find that (1) none of the three aspects of cultural capital that we consider affects teachers’ evaluations of children’s academic skills; (2) reading interest has a direct positive effect on educational performance; and (3) the direct effect of reading interest on educational performance does not depend on schooling context. Our results provide little support for the hypothesis that cultural capital operates via signals about academic brilliance. Instead, they suggest that cultural capital fosters skills in children that enhance educational performance. We discuss the theoretical implications of our findings.