Strategic goals and design drivers of the supplier portal: lessons from the Ferrari case

The purpose of this work is to identify the main design drivers of a supplier portal and to verify the relationships between these drivers and the strategic goals of such portals. Through the analysis of an empirical case, three different design drivers have been identified, called penetration, breadth, and depth. Moreover, a relationship has been found out between strategic goals and the identified design drivers. This relationship, based on the evidences of a currently successful field experience, can provide a framework to support the design of a supplier portal.     

Supplier involvement in product development in the electronics industry: A case study

The movement of activities earlier in the product development process requires a re-examination of the total supply network. The objective of this paper is to determine the degree of early supplier involvement (ESI) that exists between a multinational electronics company and its key suppliers, in terms of depth of integration, information exchange and buyer–supplier relationships. The paper provides insights into the strategic factors that affect the dynamics of the ESI process. The research indicates that there are considerable impediments for those participants responsible for establishing and managing the implementation of ESI. A number of strategic insights are identified that explain the existence of the impediments to the ESI process. Finally, based upon the findings a number of lessons are highlighted for organisations considering the adoption of the ESI process.     

Collaborative concept development using supplier competitions: Insights from the automotive industry

Firms may seek to collaborate with skilled suppliers not only to access existing technologies but also to jointly develop new concepts. We sought to examine the details of collaborative concept development through matched cases of novel convertible roof projects in the European automotive industry. The result is a three phase model marked by the use of supplier concept competitions to probe possible features and by the selective maintenance of distance to suppliers. Knowledge transfer and integration practices, differences depending on initial experience, and implications for managing such distributed systems of innovation are highlighted.     

Components supplier patterns in the UK motor industry

There has been tremendous Western interest in the ‘Japanese’ model of manufacturing, particularly in the motor industry in recent years. Western vehicle assemblers profess to be developing closer, higher trust relations with their suppliers to support practices such as just-in-time production and total quality. Comparatively little work has been carried out into the relations between first tier suppliers and their suppliers. This paper reports a study into the relations between a UK ‘first tier’ supplier to the European vehicle industry and 29 of its suppliers, and describes how the Japanese manufacturing model is making itself felt beyond the first tier suppliers.     

New product development and the effect of supplier involvement

This study investigates the problem of new product development (NPD) under supplier involvement (SI) program in a supply chain comprising a single supplier and a single buyer. The buyer, the Stackelberg leader in the supply chain, configures the design quality of the product and determines the extent of SI – the degree to which the supplier is involved in the NPD project – in order to utilize the complementary capability of the supplier. The supplier in charge of production determines the level of conformance quality to design specifications. Using the principal-agent paradigm, we propose an analytical framework that investigates the role of the SI program in the NPD project, incorporating essential factors such as the R&D cost, the transactional inefficiency, the production cost, and the transfer payment. We provide rich managerial insights into the decentralized NPD practice by analyzing the equilibrium behaviors of major decision variables (design quality, conformance quality and SI extent) with respect to internal and external environmental conditions.     

An analysis of the supplier selection process

Customers select suppliers based on the relative importance of different attributes such as quality, price, flexibility, and delivery performance. This study examines the difference between managers' rating of the perceived importance of different supplier attributes and their actual choice of suppliers in an experimental setting. We use two methods: a Likert scale set of questions, to determine the importance of supplier attributes; and a discrete choice analysis (DCA) experiment, to examine the choice of suppliers. The results indicate that although managers say that quality is the most important attribute for a supplier, they actually choose suppliers based largely on cost and delivery performance.     

A subsidized reverse supply chain in the Chinese electronics industry

We study a special environmental producer responsibility policy for the Chinese electronics industry that is based on awarding a per unit subsidy to qualified returned electronic products and ensuring a minimum producer collection volume while allowing larger collection volumes. Based on a real application from a Chinese electronics company that produces LCD TVs, our paper studies the optimal design of the product’s reverse supply chain when there is flexibility in settling the inspection locations of the returned products and flexibility in the volume of returned products collected. The problem is modeled as a nonlinear mixed-integer program and an efficient outer approximation-based solution approach is proposed. Analytical results and extensive numerical experiments based on this real application are conducted. Observations novel to the reverse logistics literature are related to the testing location decisions (upstream or downstream) and the optimal collection volumes of returned products. Particularly, we show how the government can stimulate the collection amount of returned products by increasing the unit subsidy and we also find that the company’s marginal benefit from improving the subsidy increases in a superlinear fashion. Furthermore, the highest collection volumes may not occur at the highest quality level of returned products for capacitated remanufacturers. The company can also be incentivized to increase the collection of returned products by permitting flexible testing locations. We also observe how the optimal testing locations vary for different levels of unit subsidy and different ratios of qualified and non-qualified returned products. Finally, conclusions and future research directions are provided.     

Production systems and supplier selection: a multi-phase process model

Abstract

Purpose: This paper presents a combined multi-phase supplier selection model. The process repeatedly revisits the criteria and sourcing decision as the development process continues. This enables a structured adoption of product and production system innovation from strategic suppliers, where previously the literature purely focuses on product innovation or cost reduction. Design/methodology/approach: The authors adopted an embedded researcher style, inductive, qualitative case study of an industrial supply cluster comprising a focal automotive company and its interaction with three different strategic stamping suppliers. Findings: Our contribution is the multi-phased production and product innovation process. This is an advance from traditional supplier selection and also an extension of ideas of supplier-located product development as it includes production system development, and complements the literature on working with strategic suppliers. Specifically, we explicitly articulate the previously unreported issue of whether a supplier chosen for its innovation capabilities at the start of the new product development process will also be the most appropriate supplier during the production system development phase, when an ability to work collaboratively may be the most important attribute, or in the large-scale production phase when an ability to manufacture at low unit cost may be most important. Originality/value: The paper identifies a multi-phase approach to tendering within a fixed body of strategic suppliers which seeks to identify the optimum technological and process decisions as well as the traditional supplier sourcing choice. These areas have not been combined before and generate a valuable approach for firms to adopt as well as for researchers to extend our understanding of a highly complex process.     

An analysis of vendor innovation capability in the contract electronics manufacturing industry

Limited academic research has been given to analysing the innovation capabilities of vendors in outsourcing contracts. This paper seeks to address this gap in the literature by enhancing our understanding of how the innovation capability of vendors is deployed to win, run and renew outsourcing contracts with their customers. Employing the resource-based view as a theoretical basis and undertaking in-depth case study analysis of three vendors in the electronic manufacturing services industry, the research shows that to achieve the outsourcing objectives of winning, running and renewing the contract, vendors can use different configurations of the competitive priorities of cost, quality, delivery and flexibility. The research aggregates the capabilities that influence the innovative capability of a vendor into the innovation-related capabilities (IRCs) of design, new product introduction and manufacturing. Three strategies are identified for vendors on how to deploy these IRCs, and a number of propositions are developed to indicate the suitability of the three deployment strategies for different operational contexts.     

Pre-certification: lessons from diagnostic imaging

Recently, managed care has received a great deal of criticism from the public and press, some of it richly deserved. One of the areas of greatest concern is pre-certification requirements and possible denial of services. Experience with programs of this sort in diagnostic imaging suggests that, implemented correctly, the consultative interface created by a pre-certification program can be of tremendous value in physician education. Appropriate behavior modification programs need to be crafted with an educational rather than economic bias and the methodology not be totally abandoned simply because it has been misused by some. The pre-certification process can be used as a vehicle to disseminate information about rapidly emerging new therapies and technologies.     

Re-positioning the supplier: an SME perspective

As manufactured products become more complex, their design and manufacturing demands more and more resource which is being increasingly shared between the supply/value chain members. Competition is being typified less by firm versus firm and more by supply chain versus supply chain. The final assemblers are simplifying their supply chain to reduce logistics complexity and provide best value to the final customer. To suppliers, particularly SMEs, this gives rise to both opportunities for increasing 'added value', as well as threats of being dropped from rationalized supplier bases. Historically, SMEs have been sandwiched between large customers and suppliers and have always reacted to their superior bargaining power. Now, if the SMEs want to survive and grow, they have to adopt a more proactive stance to re-position themselves in response to these supply chain trends. In this paper, we present a technique for re-positioning the supplier in terms of'physical value added' and competency/practice-based 'differentiation'. We use the proposed approach to see how one supplier has successfully changed his business and another has developed plans to change, in line with the trends in their industry structure.     

Information technology enters the doctor's office: Part I--Six design and implementation lessons

Because of a trend toward increased cost escalation outside of the hospital, in the ambulatory care setting, Metropolitan Life Insurance Company initiated an Ambulatory Utilization Review ("AUR") program in 1986. This is an overview of the lessons learned since that time. Some of what was learned was simply--or not so simply--"how to," the subject of this first article in a two-part series. Once this deceptively difficult technology was understood, there were two additional categories of lessons to learn: the extent of expected program results and some unexpected results. This second set of lessons is reviewed in Part II of the article.     

Stories from the circle: Leadership lessons learned from aboriginal leaders

While much has been written about leadership, very little research has examined North American Aboriginal leadership. Drawing upon a qualitative methodology, our findings suggest several differences in how Aboriginal leaders view leadership; compared to non-Aboriginals or mainstream approaches to leadership. We found that Aboriginals view leadership as a spiritual endeavor that is holistic and egalitarian in nature. Aboriginal leaders use a more indirect style of communication that frequently invokes traditional imagery, story-telling and animal-based metaphors. Aboriginal leaders also draw from the Medicine Wheel as a guide. In conclusion, we discuss several challenges shared by Aboriginal leaders including the tall poppy syndrome and walking in two worlds and accordingly, offer managerial implications of our findings.     

供应商网络中的信任分析——以浙江省汽车零配件企业为例

以被信任对象的感知可信度模型为基本研究框架,建立起制造商信任与供应商可信度之间关系及其影响因素的理论模型,并通过浙江省汽车零配件企业的实地调研数据,对理论模型进行验证.最后在结果讨论的基础上,还对比分析了与国外相关研究结论差异的原因,并指出了本研究的不足及未来研究的可能方向.     

Barriers and drivers for process innovation in the petrochemical industry: A case study

Process innovation and energy efficiency improvement are among the key options to reduce greenhouse gas emissions in petrochemicals production. This case study presents some of the main drivers and barriers to activities aimed at improving existing processes and developing new processes in the petrochemical industry. Interviews, statistics and related literature were used. The results suggest that as far as strategic scenario planning is concerned, feedstock economics of new processes is of strategic importance, while energy efficiency is much less important. This explains why firms see new processes as strategic innovations, although they are often less energy efficient than existing processes.     

Executive development: History lessons learned from Barnard

The purpose of this paper is to derive practical lessons from Barnard's less well-known contributions to our understanding of leadership, leadership development and executive education. The main contributions of this paper are the introduction of Bevir's logic to the leadership studies and revelation that Barnard might have established the early foundations of pragmatic leadership. The introduction of Bevir's logic from the history of ideas may be instrumental to overcoming biases toward historicism and presentism, which are latent, yet common in leadership studies. The recognition of Barnard's historical contributions to the conceptualization of leadership, leadership development, and executive education is significant. These contributions are not widely known because they are not a part of his well-known book The Functions of the Executive. Barnard has much to say about these issues and we should listen and heed his suggestions.     

A contingency view on the impact of supplier development on design and conformance quality performance

This study extends contingency theory’s account of organisational size and culture by exploring the relationship between supplier development and internal quality performance. Drawing on supplier development research, the study aims to examine the moderating impact of organisational size and culture on the relationship between supplier development and design and conformance quality dimensions. Using survey data of 518 UK manufacturing organisations, we found that larger organisations with greater access to resources and a strong supply chain orientation culture tend to place the most weight on supplier development programmes which in turn yield higher internal quality performance. These findings contribute to ‘Operations Management Practice Contingency Research (OM PCR)’ and will raise awareness among operations managers of their future sourcing decisions.     

Sustainable supply chain network design: A case of the wine industry in Australia

This paper comes at a time when many companies and people are increasingly facing various global problems linked to sustainability challenges, and when the literature is still scarce on research incorporating all three dimensions of sustainability in supply chain analytical models. The paper conducts a case-based modeling study to address this gap in the area of supply chain network design. We investigate the wine supply chain and propose a generic model for sustainable wine supply chain network design encompassing economic, environmental and social objectives. The case company is a real large-sized wine company located in Australia, for which a customized model is provided. Both models are formulated as a multi-objective mixed-integer program and solved using the augmented ϵ-constraint method by CPLEX. Social implications of the feasible scenarios are examined through introducing social impact coefficients. Non-dominated solutions are obtained and some balanced scenarios are proposed. The results show trade-offs between the objectives, yet more interestingly demonstrate how large is the gap between the existing supply chain configuration and the proposed scenarios in terms of supply chain cost and emissions.