一种新的营销理念:营销中性论

拟从营销活动是否会干扰经济、社会的正常运行，是否会引致营销支出之外的外部成本来界定营销中性，并运用经济学的微观分析揭示营销本质是“以最低的交易费用，实现价值交换”。指出营销非中性是扭曲其本质的表象特征，会导致资源浪费、妨碍竞争等外部影响；而营销中性体现营销的本质特征，克服了前者的种种弊端。因此，中性的适度营销是提高经济运行效率、实现社会可持续发展的长期的必然趋势。     

消费者风险感知、营销努力与复合渠道协调研究

在考虑营销努力的作用下,引入消费者对网上营销渠道的风险感知,研究风险感知对均衡结果的影响以及复合渠道协调问题.研究表明:制造商的利润和系统利润随着消费者网上购物风险感知程度的增强而减小;制造商对复合渠道进行协调时,整个渠道的绩效将得到提高,是对未协调复合渠道的帕累托改进.     

“情理营销”与“法理营销”:中国营销理论发展过程中若干问题思考

从中美文化价值体系和行为规范的差异出发,沿着"坐‘井’观‘天’—‘水’中捞‘月’—探‘囊’取‘物’—‘管’中窥‘豹’"的思路,探讨情理营销与法理营销的理论概念。在此基础上,探讨该概念对跨文化背景下的营销研究所具有的借鉴意义,以及中国营销理论发展过程中的若干问题。     

"关系营销是对传统营销理论的革命"质疑

关系营销被认为是对传统营销理论的一次革命.其实不然!关系营销与传统营销(交易营销)之间虽有一定的差异,但并无本质的区别,它们在基本属性、运作原则、相互关系、应用范围、赢利模式和服务理念等许多方面,有着紧密的联系.传统营销是关系营销的基础,关系营销则是传统营销的衍生和拓展.二者相互渗透,相互兼容,既不是两种对立的营销模式,更不是一场营销理论上的革命.     

Marketing Theory Matters

There have been concerns about the slow pace of theory development inside and outside of marketing for a number of years. Rarely have some of the possible reasons for this lack of development been considered, or an assessment of the ways in which a more theoretically driven focus might emerge been discussed. This paper addresses these gaps in the current debate. Potential difficulties have emerged as a result of a lack of theorists, lack of theory courses, business school strategies and misguided perceptions of practitioner-oriented research amongst other things. Suggestions for future action to drive a more theoretically driven marketing are proposed.     

Competitive Advantage, Quality Strategy and the Role of Marketing

The improvement of product and service quality has been widely discussed in the literature as an appropriate competitive strategy for achieving sustainable competitive advantage. However, neither the linkage between competitive strategy and quality, nor the role of marketing in the implementation of quality-based competitive strategy, has received detailed attention in the marketing and strategy literatures. This paper explores the interface between marketing and quality management in seller organizations, by developing a contingency model of quality strategy. This model is grounded in the literatures of marketing, strategy and quality management, and the perceptions of managers uncovered in exploratory interviews.     

关系营销导向对于企业营销渠道控制行为的影响

基于营销渠道行为理论和关系营销理论,通过假设检验,本文探讨了在中国的营销渠道中关系营销导向对企业营销渠道控制行为的影响.研究结果显示,第一,关系营销导向对企业使用非强制性权力进行控制有正向的影响,对企业权力与企业使用强制性权力进行控制之间的正相关关系有负向的调节作用;第二,关系营销导向对企业通过与其渠道伙伴共同解决问题而进行控制有直接且正向的影响.此外,我们还发现企业营销渠道控制方法之间存在着交互影响.文章最后对研究结果进行了讨论,并指出了研究结果理论贡献与实际应用.     

市场营销理论、实践、教育的创新与融合——2014中国市场营销国际年会综述

2014中国市场营销国际学术年会于2014年7月11~13日在华中科技大学成功举办,从营销理论、企业实践、营销教育3个方面综述与会学者观点,梳理归纳了营销理论研究的热点与未来方向、营销实践创新的现状与启示、营销教育创新的途径。还对会议筹备组织工作进行总结思考,希望从多方面为同行提供参考借鉴。     

营销渠道中的合同治理、公平与角色外利他行为

本文以交易成本理论等为理论基础，应用AMOS 24.0软件对660份问卷数据进行结构方程建模分析，探讨了营销渠道中的合同治理（合同详尽性、合同监督）、渠道公平（分配公平、程序公平）与依赖对经销商角色外利他行为的影响。研究表明：第一，合同的详尽性、经销商的合同监督对其感知的分配公平、程序公平均有显著的正向影响；第二，经销商感知的分配公平、程序公平对其角色外利他行为均有显著的正向影响；第三，经销商依赖会增强分配公平对角色外利他行为的正向影响，减弱程序公平对角色外利他行为的正向影响。第四，合同详尽性和合同监督通过分配公平、程序公平促进经销商的角色外利他行为。     

Entrepreneurial Marketing in Online-Netzwerken

A growing number of professionals use online social networks (e.g., Xing or LinkedIn) for business reasons by specifically promoting themselves. Especially executives and entrepreneurs use business social networks as a marketing tool in order to manage their business contacts and, thus, positioning themselves as a brand. Using on Keller’s (1993) customer-based brand equity model, we focus on the special behavior of entrepreneurs in such social networks. Based on the a large data set from a leading social network, we empirically analyze whether entrepreneurs act differently than other users and whether this strategy pays off. Based on a SUR model, we determine what the drivers for entrepreneurs’ profile views and contacts are. The results show that entrepreneurs focus on communicating their intentions and competencies and engage actively in the community. Especially participating in user groups and attending community events are key drivers for success.     

关系营销范式下营销努力对客户行为的影响研究

关系营销范式日益得到理论界和实业界的认可,但却很少有研究着眼于不同关系营销努力能否对衡量关系营销绩效的不同客户行为产生一致的影响作用.本文重点研究了客户关系感知与关系营销手段--回报计划对客户重复购买行为与客户份额增加所产生的不同影响.结果显示,不同的关系营销努力对客户重复购买行为与客户份额增加所产生的影响是不一致的,情感承诺与回报计划有助于促进客户的重复购买,而客户满意感与价格公平感更容易影响客户份额的增加.     

中国营销渠道中关系营销导向对企业关系型治理的影响

基于关系营销理论及渠道行为理论,以中国营销渠道中制造商与经销商之间的关系为研究对象,检验了制造商的关系营销导向(RMO)、企业间的私人关系状态和组织间关系之间的互动以及它们对关系型治理的影响.研究发现,在中国营销渠道中,①RMO的强弱对企业与其渠道伙伴共同制订计划没有影响,但会通过企业与其渠道伙伴的私人关系状态和组织间关系状态的中介作用对共同解决问题产生正向影响;②RMO对私人关系和组织间关系均存在显著正向影响,私人关系对RMO与组织间关系产生中介作用;③私人关系和组织间关系会对关系型渠道治理的共同解决问题有显著正向影响,私人关系对组织间关系与关系型治理机制有中介作用;④关系型治理无法抑制投机行为.     

Marketing and airline corporate planning

This article focuses upon the impact of marketing on the corporate planning process in the air transport industry. The literature of consequence to marketing, corporate planning, and airline planning is synthesized into a normative planning structure and a framework of marketing dimensional elements.     

Marketing for women in management

Participating successfully in the Single European Market as in any other competitive business situation depends on an adequate supply of managerial and specialist skills.Together with the issue of recognising, employing and integrating women experts and executives as a highly qualified resource, a strategic approach is established for managing personnel. Five steps towards a marketing strategy for women — as well as men — employees are discussed.