Corporate Social Responsibility: Perceptions and practices among SMEs in Colombia

This study sought to understand the perceptions and practices of Corporate Social Responsibility (CSR) among a sample of Colombian SMEs. The data were collected using a selfadministered, online questionnaire (54 SMEs), and from interviews with five opinion leaders and two, representatives of SMEs permitted to assess the activities, motivations, stakeholders, decision-making, processes, communication processes, resource allocation, evaluation, and the benefits of CSR among Colombian SMEs. Colombian SMEs practice informal internal and external CSR characterized by being, influenced by cultural and contextual aspects of the country's society. Customers, employees and, shareholders are the most important stakeholders for SMEs in Colombia. Colombian culture places, importance on interpersonal relationships and these were displayed in the evidence gathered for this study. The perceived benefits of CSR practices by SMEs such as improved organizational culture, attracting and maintaining best employees, improving image and reputation and improve customer loyalty, also reflect the importance SMEs give to satisfying their most relevant stakeholders.     

Dimensions of disclosures: Corporate social responsibility (CSR) reporting by media companies

In this study, we examined the corporate social responsibility (CSR) initiatives and disclosures of major media companies in the United States. We conducted content analysis to analyze five dimensions of CSR disclosure: environment, community relations, diversity, employee relations and human rights, as well as their media CSR activities. Our findings showed that nine of the ten companies have engaged in different types of CSR activities. These companies’ CSR initiatives differ by the types of the company, and the size of the company also has influence on the reporting of CSR initiatives.     

Corporate social responsibility attribute rankings

This research presents the findings of a rank order evaluation of corporate social responsibility attributes by a target public (N = 72) of a contemporary corporate social responsibility campaign. The results indicate that publics value corporate honesty above other corporate social responsibility behaviors.     

Corporate social responsibility driven innovation

This study identifies the substantial relationship between corporate social responsibility (CSR) and innovation activities of firms. Using the French Vigeo sustainability rating and the Thomson Reuters, we divided 619 firms into groups by their industry sectors, regions, and firm characteristics such as size and age. We premise that innovative investment is needed to prepare tomorrow's profits not only by considering investments in technology and in R&D, but also by dealing with sustainability to human, social, environmental, technical, and economic investments. Consequently, when the firm manipulates its short- and long-run business strategies, the consideration of the correlation between types of investment and CSR initiatives will lead to more cooperating effect on the outcome of investments. The findings provide a comprehensive understanding on the effect of sustainable management strategies on the innovation and sustainability of firms.     

The role of corporate social responsibility in strong sustainability

The aim of this paper is to analyze to what extent corporate social responsibility (CSR) contributes to strong sustainability, i.e. to what extent the use of natural resources and the environment is possible, given the current level of economic activity. We therefore examine responsibilities that corporations should take in order to fulfil the requirements of strong sustainability. Based on current CSR practices and theory as well as on businesses motivations regarding environmental and social investments, we will introduce the role of corporations in influencing consumption patterns. Furthermore, we will attempt to answer to what extent responsible corporate behaviour is determined by the current economic system.     

Mapping networks in corporate social responsibility communication on social media: A new approach to exploring the influence of communication tactics on public responses

Grounded in the networked stakeholder management theory and two-way communication, this study provides a snapshot of networks between companies and publics on Twitter in the context of corporate social responsibility (CSR) communication. Results showed that CSR communication activities (i.e., informing, retweeting, and mentioning) empowered a corporation through centralizing its network position and gaining public support (i.e., emotional, influencer, and knowledge support). In addition, degree centrality mediated the relationship between corporate retweets and stakeholder support and between corporate response and stakeholder support.     

Strategic communication of corporate social responsibility (CSR): Effects of stated motives and corporate reputation on stakeholder responses

This study examined stakeholder responses toward two communication strategies of CSR motives: stating both self- and society-serving motives or only society-serving motives. How the effect of stated motives differs by corporate reputation was studied as well. The study found that acknowledging a self-serving motive reduces skeptical attribution and enhances stakeholders’ favorable intent to support, seek employment with, invest in, and purchase from the company. Possible backlash effects were detected when companies with poor reputations emphasize only society-serving motives and omit self-serving motives.     

Corporate social responsibility engagement and communication by Chinese companies

Premised upon the centrality of relationship management in corporate social responsibility (CSR) and public relations functions, and the growing momentum toward CSR in China, this study reports survey results of corporate communication/public relations executives in Chinese companies on aspects of CSR accountability and transparency. Responses to four key topical areas – drivers for CSR engagement, areas of practice, importance of CSR communication, and preferred channels for communication – suggest a strong concern for corporate image and culture in pursuing CSR, an overwhelming emphasis on disaster relief despite the recognition of a much broader array of societal priorities, and the Chinese companies’ current reliance on in-house and Internet media for CSR communication.     

The role of corporate social responsibility (CSR) and internal CSR communication in predicting employee engagement: Perspectives from the United Arab Emirates (UAE)

This study examined relationships among employees’ perception of CSR, three models of internal CSR communication and employee engagement. The findings, based on 516 valid survey responses from employees across different sectors in the United Arab Emirates, revealed that internal communication of CSR, both one-way and two-way symmetrical, predicted employee perceptions of CSR, with two-way asymmetrical communication being a negative predictor; perceptions of CSR predicted employee engagement; social and sustainable dimensions of CSR most strongly predicted social and affective dimensions of employee engagement; and both two-way symmetrical communication of CSR and employee perceptions of CSR strongly predicted employee engagement. Implications for theory and practice are discussed.     

Corporate social responsibility communication of Chinese and global corporations in China

This paper explored how leading Chinese and global companies operating in China communicate their corporate social responsibility (CSR) principles and practices to the Chinese stakeholders through a content analysis of these companies’ corporate websites. It was found that companies usually take one of the following three major approaches in their CSR communication: CSR as ad hoc public philanthropy, CSR as strategic philanthropy, and CSR as ethical business practices. Furthermore, this paper examined the effects of country of origin and industry on companies’ CSR communication and found that whether companies are targeting at businesses or consumers has a bigger impact on their CSR communication than whether they are Chinese or global. Finally, despite a tendency towards convergence, Chinese and global companies still present their CSR principles and practices differently because of their different relations with major Chinese and global stakeholders.     

Sea change: Santa Barbara and the eruption of corporate social responsibility

Corporate social responsibility (CSR) programs have proliferated among the world's largest corporations. While the lion's share of scholarly attention has been devoted to the competitive advantage of CSR as a branding strategy, very little notice has been taken of CSR's history, particularly the emergence of CSR programs during the politically turbulent l960s and l970s. The paucity of historical attention has led to several distortions, including the failure to recognize CSR's origins as a survivalist reaction to crisis, and the resulting overemphasis of CSR as an unambiguously ethical model of managerial proactive effectiveness. Based on an examination of newspaper records of a politically crystallizing oil spill in the waters off the coast of Santa Barbara, California, and an analysis of CSR's market penetration and rhetoric, this paper offers an alternative framework for reexamining corporate social responsibility.     

Israel vs. BDS: corporate social responsibility and the politics of human rights

ABSTRACT

This is a case-study of an organized Israeli effort to disengage the issue of corporations in the Palestinian Occupied Territories from the global CSR framework of human rights. At the centre of the study are three international CSR conferences which took place in Israel, hosting players in the global industry of corporate risk-management indices. The study underscores the importance of studying the micro-politics of producing and implementing human rights norms across the globe; designating micro-politics as the sum of informal exchanges among players who share a common platform of expertise. We find that the Israeli conveners leveraged the CSR conferences to (1) promote a campaign against BDS among CSR players, (2) invoke BDS as a trope for dissociating the human rights framework of CSR from corporate activities in the OPT, and (3) frame the activities of corporations in the OPT in terms of labour opportunities and economic development.     

Inner tourism in Italy: social actors and tourist places

The tourist trend can be considered under several aspects. A widely accepted typology of the forms of tourism is the one formulated by E. Cohen, which in Italy was introduced by Asterio Savelli, proposing among the various tourism typologies a typological sequence which follows several objectives and routes depending on the different cultural realities, i.e. ethnical tourism, cultural tourism, historical (and artistic) tourism, environmental tourism and recreational tourism. Two forms seem to be dominant as ideal type, combining the characteristics of the social actor with the ones of the holiday resorts, the form of the vacationer, in the bathing, lake, hill or mountain resorts and the form of the sightseer, whose presence can be indicated as primary in the large centers of art and history and as secondary in the minor centers.     

加快培育科技银行 探索建立科技型中小企业金融服务新模式

加快培育和建立科技银行,不但可以增加银行金融机构种类,有利于进一步完善银行金融机构体系,优化银行金融机构结构,而且科技银行提供的金融服务正好能契合、匹配和满足科技型中小企业特殊的融资需求,这是破解我国科技型中小企业融资难问题的现实需求和必然选择,有利于化解现有银行经营体制、经营模式与科技型中小企业融资需求之间的结构性矛盾;同时,此举作为科技创新与金融创新结合的有效切入点和突破口,有利于通过体制、机制的改革和创新,从根本上化解科技与金融结合的深层次矛盾。     

Dimensions of corporate social responsibility (CSR) skepticism and their impacts on public evaluations toward CSR

This study attempts to examine the dimensions of corporate social responsibility (CSR) skepticism and to identify the strongest predictor by testing the relationships between the skepticism constructs and public responses. The study further examines the role of cynicism either as an antecedent, a moderator, or a component of CSR skepticism. Through a series of model tests, three factors of CSR skepticism were identified to better predict public responses to CSR: (a) skepticism toward a company’s altruism, (b) disbelief of CSR messages and CSR activities, and (c) skepticism toward CSR informativeness. Skepticism toward a company’s altruism was identified as the strongest predictor in determining negative public response to CSR, whereas cynicism did not have much predictive power to explain public response to CSR; as a result, it was excluded from the final dimensions of CSR skepticism.     

Dissenting families and social movement abeyance: the transmission of neo-fascist frames in postwar Italy

What explains the re‐emergence of social movements after abeyance? Based on interviews with activists who belonged to the Italian neo‐fascist movement of the late 1960s to early 1980s, this article documents the preservation of a neo‐fascist mobilization potential after 1945 through the parent‐child transmission of frames. This process involved learning through talk, action and text. Both the nature of family frames and their congruence with movement frames depended on whether parents were right‐wing or non‐partisan. Research on abeyance should include the family among institutions that uphold continuity between waves of contention in pluralist regimes.     

Bridging the Gap: An Exploratory Study of Corporate Social Responsibility among SMEs in Singapore

Corporate social responsibility (CSR) among small-medium enterprises (SME) is an overlooked area, despite the latter's emerging prominence as an economic player. To provide a comprehensive analysis of the CSR landscape among Singapore SMEs, a triangulation of 15 in-depth interviews and a self-administered Web survey was conducted among 113 senior executives from top 500 Singapore SMEs (27.2% response). Key findings include (a) moderate awareness but low comprehension of CSR; (b) engagement relevance to immediate stakeholders; (c) individual values, stakeholder relationships, and governmental influences as main drivers; and (d) lack of various resources as key barriers. Implications and future research directions are discussed.     

Cultural hybrids or ethnic fundamentalists? discourses on ethnicity in Singaporean SMEs

This paper examines national and ethnic discourses within Singaporean small and medium enterprises (SMEs) and the ambiguities and dichotomies characterising Singaporean national and ethnic identity. Singapore is represented officially as a multi‐ethnic state with a Chinese majority which claims to integrate minority groups such as Indians and Malays successfully, and it boasts a generalised Singaporean culture and identity that supposedly embrace the racial and ethnic diversity of the population. However, Singapore also hosts tensions and conflicts associated with such diversity. This paper examines workplace discourses which address tensions and congruencies. The paper is based on research conducted between April 2002 and May 2003, involving 50 SMEs representing various sectors of the economy and constituting various ethnicities. The research found that, while discourses on ethnicity and nationality may be characterised as somewhat ‘shifting’ and ‘fluid’, the respondents present their identities as rather fixed. Primordial ties rather than postmodern multiplicity may better characterise discourses among the workers and owners of Singaporean SMEs.     

Corporate social responsibility and the oil industry: Theory and perspective fuel a longitudinal view

To gain an in-depth theoretically-grounded understanding of managing corporate social responsibility (CSR), the current study offers four key propositions for CSR theory development: (1) Living corporate social responsibility from the inside out, (2) Earning trust of the public and the media, (3) Giving back as a community citizen, and (4) Accepting that we’re all in this together, but still unique. Also offered are five best practices for public relations in the oil industry. All emerged during in-depth interviews with three senior public relations managers of a leading independent US oil company; executives who have navigated CSR decision making and practices through nearly five decades (1966-2010) at different points in time. In the wake of two massive 2010 oil spill crises in North American waters that garnered extensive media attention, findings are particularly relevant for advancing CSR theory and for providing complex insider perspectives less traveled in the public relations literature.