A review of the risks associated with children and young people’s social media use and the implications for social work practice

Abstract

This paper explores what the research says about the risks to children and young people of using social media. Taking a systematic approach this literature search identified 16 peer reviewed articles, written in English since January 2010. Four areas of risk were identified: cyberbullying and online abuse, exposure to negative forms of user-generated content, the converging of offline and online networks, and developing interpretations of privacy. The research also highlighted how the extent of the risk depends upon the developmental stage and social circumstances. This review provides several implications for social work practice. Social workers must develop their understanding of different social media platforms in order to identify risks and maximise opportunities. Assessment approaches must be tailored to ensure social media use and its effect on those of different ages and backgrounds is considered. Finally they need to consider their role in educating about the risks of social media use.     

Collective Power to Create Political Change: Increasing the Political Efficacy and Engagement of Social Workers

Because social workers are called to challenge social injustices and create systemic change to support the well-being of individuals and communities, it is essential that social workers develop political efficacy: belief that the political system can work and they can influence the system. This study explored the impact of an intensive political social work curriculum on political efficacy and planned political engagement among social work students and practitioners. The findings suggest this model of delivering a political social work curriculum effectively increases internal, external, and overall political efficacy, and that increasing political efficacy has promise for increasing future political engagement.     

Interactional perspectives on the mistreatment of older and vulnerable people in long‐term care settings

This article draws on a study aimed at developing theoretical and methodological understanding of the abuse and neglect (mistreatment) of older people in long‐term care settings such as care homes and hospitals. It presents an interactionist account of mistreatment of older people in such establishments. Starting with an outline of definitional issues surrounding the topic, the allied concept of dignity is also briefly explored, and one important model described; we present dignity as the converse of mistreatment. The article argues for the potential of a positioning theory analysis of mistreatment. Positioning theory proposes that interactions are based on taking of ‘positions’, clusters of rights and duties to act in certain ways and impose particular meanings, which enable or prohibit access to certain storylines. It is argued that ‘malignant’ positioning can contribute to the creation of a climate that allows mistreatment to take place, or fails to prohibit its development. Mistreatment of people with dementia is used as an illustration, and it is argued that this is potentially generated by negative feedback loops of behaviour patterns, interpretations and malignant positioning by staff or family carers and subsequent response to these interpretations by the person with dementia. Positioning theory also allows for an explanation of the importance and impact of organizational cultures and social factors such as ageism. Individual staff members take positions, use meanings and develop storylines imbued with such factors. This understanding therefore overcomes some of the potential confusions created by concepts such as organizational or institutional abuse, removing the need to ascribe intentions and personal responsibility to such constructs. The article concludes with some suggestions for further research to develop an understanding of the kinds of cultures that allow mistreatment and consequently to inform the development of protective measures.     

Making the news: environmental NGOs and their media visibility in China

This study was conducted to examine the factors that affect the media visibility of environmental non-governmental organizations (ENGO) in China. Specifically, we examine the ways in which environmental advocacy and media use behaviors are related to the level of attention an ENGO receives from news media. Using data derived from a content analysis of 2158 media reports by 171 ENGOs across China and other sources, the results showed that ENGOs that have an official website and use Weibo garner more media attention than those who do not have a website or use Weibo. Most importantly, the results indicate differences between environmental activism and environmental consumerism in facilitating the media visibility of different types of ENGOs. Compared to government-organized ENGOs, grassroots ENGOs benefit more from participating in environmental consumerist advocacy and having an official website. The findings demonstrate the importance of using various strategies to increase organizational visibility in news media and highlighting the differences between using websites, Weibo, and WeChat in facilitating the media visibility of ENGOs in China.     

Power and Social Work: A Change in Direction

This article examines the elite model of conceptualizing poverty. The authors contend that elites frame the discussions about employment and poverty; consequently, they prevent any meaningful examination of the root causes of poverty and circumvent any proposals that shift the balance of power. The challenge for social work is that the elite model considers the profession as an agent responsible for executing social policy that supports the status quo. Thus, social workers have unwittingly become part of the problem.

The authors argue that the way to address this problem is to transform the profession of social work from within. Among the ways to create this transformation are to focus social work education on the function of politics; strengthen field education; promote action-based research; and integrate a global perspective into practice and policy initiatives.     

The elephant in the room: media ownership and political participation in Hong Kong

In Hong Kong’s open and law-abiding society, applying the political principle of “one country, two systems” presents a challenge to the Chinese government, particularly regarding its efforts to control media ownership. Focusing on the structure of media ownership in Hong Kong, this paper describes the ways in which the Internet – especially social media – has empowered activists and alternative media by providing a means of avoiding censorship and social control. This paper also describes the Chinese government’s use of political power and capital to censor and shape the media landscape in Hong Kong in order to dampen public interest in politics and influence public opinion. Finally, this paper attempts to identify potential solutions to this problem.     

Social work guanxi: a reflexive account of the social work relationship in the Chinese context

ABSTRACT

In a guanxi-driven acquaintanceship, the worker, the client, and the community are tied together more closely than they are in mutually agreed-upon service contracts. This paper re-examines the contemporary boundaries in the social work relationship, especially in Asian nations such as China, where ‘relationships’ are generally translated and perceived as ‘guanxi’. The indigenisation of social work must be managed with care when translating from West to East. Drawing from the experiences of community development projects in rural Hong Kong, this paper discusses how guanxi among social workers, clients and other stakeholders in Chinese communities might challenge the professionalism of social work and breach the boundaries of social work relationships.     

Social work and social control in the penitentiary system: an empirical study in northern Italy

In Italy there is a prison and probation system based on a rehabilitative model, which is connected with social policies and entrusts relevant tasks to the helping professions. Among these, social work is affected by changes in social policies, marked by the influence of neoliberal thought. Contemporary sociological studies highlight the transition from a model mainly focused on ensuring social welfare, to a model in which the dominant interest is to increase effective social control. In this transition there has been an impoverishment of social protection for the most vulnerable segments of the population. This article presents the results of a qualitative research study carried out in northern Italy, among professionals working in the penitentiary sector (mainly social workers). Research has focused on the representations of the respondents on specific issues, including: the relationship between the crisis of the welfare state and the penal-welfare system; the culture of control and the changes in the role of social workers. Results show, inter alia, that social workers reject punitive responses, especially those towards the most disadvantaged social groups. Moreover, in this crisis of the welfare state and the rehabilitative model, political ideals, felt by the entire professional community, seem to be lacking.     

Loneliness,social support,and preference for online social interaction: the mediating effects of identity experimentation online among children and adolescents

This study explores the practices of online social activities among children and adolescents in order to uncover the connections between preferences for online social interaction and loneliness, social support, and the mediating effect of identity experimentation online. Data were gathered from a random sample of 718 youngsters aged 9 to 19. Analyses revealed that individuals who are lonely and have a lower level of offline social support find opportunities for identity experimentation online more gratifying than those who are less lonely or not lonely. Both loneliness and social support offline were found significantly related to preference for online social interaction, but the relationships were mediated by identity experimentation online. Finally, it was found that age differences exist. In particular, individuals aged 9 to 14 who are lonely and those aged 15 to 19 with little social support show a significant preference for online social interaction. Implications for future research into identity experimentation online and social relationship are discussed.     

Faculty Perceptions of the Effectiveness of Web-Based Instruction in Social Work Education: A National Study

SUMMARY

This paper presents the findings of a national study that examined the perceptions of faculty with Web-based teaching experience concerning the effectiveness of Web-based instruction as compared to face-to-face instruction in social work education. The findings suggest that faculty perceived face-to-face instruction to be more effective than Web-based instruction in all curriculum areas. However, the extent of perceived effectiveness of Web-based instruction varied by curriculum area. Also, online teaching in areas such as practice was viewed as least effective, suggesting that the traditional “no significant difference” conclusions between face-to-face and online teaching need to be examined more closely.     

An exploration of the use of power in social work supervisory relationships in Hong Kong

Supervision is considered to be a determining factor in the quality of service to clients, the job satisfaction of social workers, and the level of professional development they achieve. How supervisors use their authority affects their relationships with subordinates, which in turn influences service outcomes. This case study reveals the micro-process of the interplay of power in the supervisor–supervisee dyad, the influence of cultural factors on attitudes toward hierarchical relationships, and subordination to authority in the supervisory dyad. Respondents who considered supervision to be counterproductive or disempowering employed tactics to hide their negative attitude, and concealed important cases and project materials, which hindered the disclosure of mistakes. Redistributing power in the current hierarchical supervisor–supervisee relationship could lead to fewer instances of game playing in the supervisory dyad and facilitate disclosure, which is important in ethical practice.     

Revisiting the digital divide in Canada: the impact of demographic factors on access to the internet,level of online activity,and social networking site usage

The present study relies on the 2010 Canadian Internet Use Survey to investigate differences in people's access to the internet and level of online activity. The study not only revisits the digital divide in the Canadian context, but also expands current investigations by including an analysis of how demographic factors affect social networking site (SNS) adoption. The findings demonstrate that access to the internet reflects existing inequalities in society with income, education, rural/urban, immigration status, and age all affecting adoption patterns. Furthermore, the results show that inequality in access to the internet is now being mimicked in the level of online activity of internet users. More recent immigrants to Canada have lower rates of internet access; however, recent immigrants who are online have significantly higher levels of online activity than Canadian born residents and earlier immigrants. Additionally, women perform fewer activities online than men. People's use of SNSs differs in terms of education, gender, and age. Women were significantly more likely to use SNSs than men. Interestingly, high school graduates had the lowest percentage of adoption compared to all other education categories. Current students were by far the group that utilized SNSs the most. Canadian born, recent, and early immigrants all showed similar adoption rates of SNSs. Age is a strong predictor of SNS usage, with young people relying heavily on SNSs in comparison to those aged 55+. The findings demonstrate that the digital divide not only persists, but has expanded to include inequality in the level of online activity and SNS usage.     

Computerized surveillance in the workplace: Forms and distributions

The use of computers to monitor job performance has attracted much comment, from social scientists and others. In this analysis of a representative sample of greater New York firms, we show that this use of computing is both widespread and applied to a wide variety of jobs. Contrary to some suggestions, it is does not occur exclusively in large firms with particularly high-tech computing applications. Instead, it appears in all kinds of firms, as an outgrowth of management efforts to control and rationalize work. Most cases of computerized job surveillance identified in this sample are part of one of three basic organizational processes: sales analysis, job tracking, or inventory control.     

“Scissors,Please”: The Practical Accomplishment of Surgical Work in the Operating Theater

The focus of this article is on professional activity in the operating theater. We explore how surgeons and nurses organize their activities, how social interaction is used to help structure and define situations, and how differentials in knowledge are constructed and oriented to. We utilize some ideas and concepts from symbolic interactionism, ethnomethodology, and conversation analysis to analyze small clips of audio‐ and video‐recorded interaction. Focusing on how surgeons and nurses request, provide, and apply surgical instruments, the analysis shows how surgical work is accomplished through talk and bodily conduct. We conclude that, examined in detail, the social interaction between surgeons and nurses is analytically inseparable from the “technical” demands of their work.     

The integrative power of online collective action networks beyond protest. Exploring social media use in the process of institutionalization

Abstract

In this article, we aim at expanding the event-based and protest-centered perspective that is typically adopted to study the nexus between social media and movements. To this aim, we propose a network-based approach to explore the changing role that these tools play during the dynamic unfolding of movement processes and, more particularly, over the course of their institutionalization. In the first part, we read the added value of social media as a function of the ‘integrative power’ of the networks they foster – a unique and evolving form of sociotechnical power that springs from the virtuous encounter between social media networking potential and social resources. In the second part, we investigate this form of power by focusing directly on online networks’ structure as well as on the type of communication and participation environments they host. We apply our proposed approach to the longitudinal exploration of the Twitter networks deployed in the period 2012–2014 during three annual editions of the transnational feminist campaign ‘Take Back The Tech!’ (TBTT). Results from our case study suggest that, over time, TBTT supporters do in fact make a differentiated use of social media affordances – progressively switching their communicative strategies to better sustain the campaign’s efforts inside and outside institutional venues. Thus, the exploration of the TBTT case provides evidence of the usefulness of the proposed approach to reflect on the different modes in which social media can be exploited in different mobilization stages and political terrains.     

Exploring emotional aspects of care and control in social work with children and families - a single case analysis of conversation

ABSTRACT

In this article, I explore how emotions are displayed and dealt with on a communicative level in face-to-face encounters between social workers and parents in a child welfare setting. The analysis draws upon detailed analysis of a whole encounter between a social worker and a parental couple who have recently had their new-born daughter placed in foster care. By examining the way emotional stances are expressed and responded to I discuss how orientations toward institutional tasks and goals create constraints for the display, recognition and validation of clients’ emotion displays. I consider the communicative challenges this poses for the parents and the social worker and the implications these may have for the client–worker relationship.     

An exploratory study of early professional experiences and job burnout among BSW graduates in China

Although previous studies have addressed turnover issues among social workers in Western countries, this study explores the early professional experiences (during the first 3 working years) and job burnout among BSW graduates in China and identifies factors influencing their decisions to leave social work jobs. Using semi-structured interviews with 15 BSW graduates in the Shenzhen metropolitan area, this research identifies the primary reasons new social workers leave the profession. Data analysis revealed three themes: personal struggles, work environment issues, and social support factors. This exploratory study highlights the professional experiences and burnout among BSW graduates in China and has implications for social work education and professional practices.     

Social media,empathy and interpersonal skills: social work students’ reflections in the digital era

ABSTRACT

This paper examines second-year social work students’ (n = 19) reflections on empathy as part of an interpersonal skills course at a regional university in Australia. Students were asked to consider their personal, online and classroom experiences, before responding to a reflective learning prompt: ‘Online communication is killing connection: (the Facebook Like symbol) does not equal empathy’. Qualitative analysis of their responses identified tensions between students’ engagement with social media and their developing understandings of empathy. Students reported an ease and confidence in the use of social media, but were also aware of the risks associated with perceived anonymity, shifting boundaries and an absence of audial and verbal cues in establishing context and quality of communication. Their reflections also suggested that the range of stimulus material used in the interpersonal skills course—including podcasts—had increased their social media awareness and their desire to improve their online interpersonal skills. The implications for professional and pedagogical objectives, as well as curriculum design are discussed.     

An Examination of the Persistence of the Residual Child Welfare System in the United States: Addressing Charges of Radical Theoretical Myopia with Implications for Social Work Practice

The United States follows what has been termed a “residual” approach to its public child welfare system. This article describes the residual model and contrasts it with the policies of other industrialized nations. It also explores the causes and persistence of the residual model in the United States through the lens of structural-functionalist theory. By doing so, this article attempts to respond to critics of structural social work who maintain that it is overly reliant on conflict theory and has nothing to offer in terms of distinct practice methods. Suggestions for a structurally informed social work practice are made.