Towards the professionalisation of public relations in Malaysia: Perception management and strategy development

The aim of this study is to explore how the status and standards of public relations as a profession are perceived by the three main groups involved in public relations: academics, practitioners, and business leaders. It is concluded that public relations can be a ‘true’ profession if all parties involved are united and committed to developing standardised, universal forms of public relations practise.     

The Influence of Gender Composition in Powerful Positions on Public Relations Practitioners' Gender-Related Perceptions

Against the background of the high feminization of the German agency sector, this article investigates 2 specific factors that help explain women's careers in public relations agencies: gender stereotypes and the organizational context. We present parts of a recent German explorative study: Long interviews were conducted with 13 female public relations experts to explain their view on women's situation in public relations in general and to describe their own careers. Findings reveal the evolution of a “PR bunny” stereotype that adds a negative touch to the female image as “natural born communicators.” Furthermore, our results support the argument that women seem to prefer (a) the organizational culture of public relations agencies, (b) agency-specific job tasks, and (c) agency-specific work processes. Possible consequences for practitioners and the profession are discussed.     

Perceived professional standards and roles of public relations in China: Through the lens of Chinese public relations practitioners

As the first quantitative examination of perceived public relations professional standards in China using an online survey, this study was designed based on the standards of professional standards inventory Cameron, Sallot, & Lariscy (1996) constructed and tested among practitioners in the U.S. The survey results suggest six dimensions of perceived standards of professional performance: (1) role and function in organizational strategic planning, (2) sufficiency in professional training and preparedness, (3) gender and racial equity, (4) situational constraints, (5) licensing and organizational support, and (6) participation in the organizational decision-making team. Four dimensions of public relations roles were also identified by the survey participants: (1) brand promotion facilitator, (2) public information specialist, (3) media relations counsel, and (4) conflict management expert. Primary practice area was found to affect how Chinese practitioners perceive the six clusters of professional standards and the four identified public relations roles. These findings provide insights for both practitioners and researchers on how Chinese public relations practitioners view public relations as a profession and how the profession currently holds its professional standards in China.     

A pilot qualitative study of the under-representation of Hispanics in public relations

This pilot study explored the under-representation of Hispanics/Latinos in the public relations profession by conducting focused interviews with Hispanic practitioners. The study found that public relations was not the Latinos’ initial career choice, identified three barriers to Hispanics entering the profession, elicited practical suggestions to attract more Hispanics, and also revealed opportunities for future scholarly research to address the under-representation of Hispanics in public relations.     

The future of PR is ‘fantastic’, ‘friendly’ and ‘funny’: Occupational stereotypes and symbolic capital in entry-level job advertisements

Over the past decade, there has been a move towards examining public relations as a socio-cultural practice, acknowledging practitioners as influential communicators who produce and symbolise cultural values through public relations messages. Ideally, a diverse group of professionals would aide in representing a diverse society, but to date, the profession remains female dominated. In this article, it is proposed that practitioners’ own discourse do not only establish what is most valued in the occupation and which habitus suits the practice best, but that the discourse also opens and closes occupational entry for new practitioners thereby contributing to a lack of diversity.This article presents the findings of an indicative thematic content analysis of one of the most common, yet under-research sites of discourse, namely entry-level job advertisements in New Zealand and Australia. Using an interdisciplinary approach, the analysis found that the advertisements placed little to no emphasis on the nature of the work, instead focusing on elements of ‘fit’ whereby new entrants were expected to be charismatic, friendly, and willing to work in an environment that is ‘fun’ and ‘flexible’. In doing so, public relations practitioners tacitly created invisible barriers, a self-limiting occupational culture and furthered existing stereotypes of the ‘perfect’ practitioner.     

The U.S. capability framework for public relations and communication management: Results of a national three-stage study

Using a novel-capability approach to explore the full potential of the profession, this study utilized a three-stage, mixed-methods design to develop the first U.S. capability framework for public relations. This research also investigated which newly defined capabilities public relations academics and practitioners perceived as the most important for the profession as a whole and for them as professionals. Finally, the research investigated what impediments professionals in the USA face to achieve these capabilities.     

Toward excellence in public relations: identifying practices and barriers in Kuwaiti corporate,governmental and non-profit organizations

ABSTRACT

This study aimed to examine the applicability of the Excellence principles in Kuwait, generating insights into factors that affect the practice of strategic public relations management across corporate, governmental and nonprofit organizations. The findings, based on 21 semi-structured in-depth interviews with Kuwaiti public relations practitioners, revealed that the public relations profession demonstrates low levels of adherence to the generic principles of excellence. Public relations practitioners are less involved in strategic management and less empowered in the dominant coalition. Practitioners have provided various barriers including higher management’s lack of understanding of public relations, and lack of qualified practitioners, which have created disparities in understanding symmetrical communication. The sector of the organizations and the employment system in the country have also contributed to the situation.     

“Telling our stories”: Print media interpretations of Moscow lesbians' life stories in 2004 and 2005

ABSTRACT

This article analyzes print media interviews of Moscow lesbians in Moskovsky Komsomolets in 2004 and 2005 using qualitative content analysis. The qualitative content analysis shows recurring and consistent themes: (1) the stereotypes lesbians face; (2) public negativity toward same-sex relations and the impact on their families; (3) the expectations of heterosexuality and all that that entails; (4) the existence of lesbian-only spaces in Russia and the importance of those spaces; and (5) the complexities of navigating motherhood, previous heterosexual relationships, and current partnerships. Analysis of print media representations of female same-sex sexuality in a period of economic prosperity, popular culture visibility, and before restrictive laws were passed that suppress homosexuality adds to the previous literature on lesbianism in Russia.     

Communicating Public Relations Research

In this article, I report a study on the extent and nature of research in the public relations industry. I begin with a document analysis of all campaigns submitted to a national industry awards in 1991 and 1992 and then investigate the research experience of public relations practitioners by using interviews with a sample of award-winning practitioners. The discussion provides insights into attitudes toward research. The implications of the study are useful for assessing the development of the profession, the issues facing practitioners in competing for resources, and the usefulness of initial and continuing public relations education. Critical theory is used to examine the way individuals conceptualize their research activity and focus on the importance of the language used by practitioners to describe their data-gathering processes, its significance for understanding and rewarding public relations contributions to organizational effectiveness, and its relevance for communicating across disciplines.     

Professional competition and cooperation in the digital age: A pilot study of New Zealand practitioners

From early on, competition between professions has been identified as a major factor in the process of developing public relations as a profession. This paper updates consideration of the influence of inter-profession disputes by examining the interplay between public relations and advertising in the digital age. It attempts to assess how new technologies, especially social media, affect the relationships between them, with particular reference to two aspects: whether social media increases, or decreases, professional cooperation (or competition); and who takes charge in the new communication environment. In researching these issues, which form an important part of the professionalization process of public relations, the paper examined documents and online publications, and undertook interviews and a survey of public relations practitioners in New Zealand. The findings suggest that the responding public relations practitioners were not able to take advantage of the social technology in order to leverage their professional status and improve their position within the organization. In addition, it seems that while advertising and public relations are still looking for ways to benefit from social media, both are still in a process of adaptation.     

Comparing advertising and editorials: An experimental study in TV and print

Publicity represents one of the most visible elements of public relations and as such draws a lot of attention from both within and outside the profession. Public relations practitioners seem to rely on the concept that news in the media has a superior value to advertising, if both messages are similar in content. This study aimed to establish the relationship between advertising and news editorials in terms of communication effects. Since public relations specialists claim that editorials are more credible and have greater impact than advertising it is clear how the results of this study could have potentially important implications for both advertising and public relations professionals.     

Accredited vs. non-accredited: The polarization of practitioners in the public relations profession

Characteristics of a profession include standardized education grounded in a theory-based body of knowledge, professional associations, codes of ethics, accountability and public recognition, as well as accreditation or certification. This study found that accredited and non-accredited practitioners differ significantly on a range of demographic and job-related variables, including gender, age, years of experience, education levels, employing organization type, reporting relationships, professional competencies, and salary levels. This apparent polarization of practitioners cannot be beneficial for public relations as the field continues to strive toward professionalism.     

Public relations in the United Arab Emirates: The emergence of a profession

This paper discusses the development of public relations in a fast growing emerging country, United Arab Emirates. The making of the public relations profession in UAE has been affected tremendously by the socio-economic, educational and cultural development of the country. Ministries and government administrations established their in-house public relations departments and sections to respond to the growing demands of their various publics. Journalism and Mass Communication departments launched PR programs to meet the growing needs of the job market with qualified practitioners. International public relations agencies chose Dubai as a base for their activities in the UAE and the region. The future of public relations in the UAE is very promising. Although it is facing some problems, public relations is the job of the future.     

Cognitive communication competence within public relations practitioners: Examining gender differences between technicians and managers

This study examines gender differences within public relations practitioners. Of specific interest was the role that cognitive communication competence played within public relations managers and public relations technicians. Public relations practitioners completed a questionnaire that included the Duran and Spitzberg's [Duran, R. L., & Spitzberg, B. H. (1995). Toward the development and validation of a measure of cognitive communication competence. Communication Quarterly, 43(3), 259–275] Cognitive Communication Competence Scale. Participants self-identified whether they were a technician or a manager. Results showed that male public relations managers had significantly higher cognitive communication competence than male public relations technicians. However, the hypothesis that female public relations managers would have higher cognitive communication competence than female public relations technicians was not supported. Also, this study found no significant gender differences with levels of cognitive communication competence. However, female technicians have significantly higher cognitive communication competence than male technicians.     

Newspaper Editors' Perceptions of Public Relations: How Business,News, and Sports Editors Differ

In this study, I develop a feminist theory of public relations by explaining discrimination against female practitioners and positing an agenda for change. Thirty-seven "long" interviews and three focus groups conducted with female practitioners revealed that major obstacles for women are marginalization of public relations, problems stemming from male dominance at work, women's "balancing" act between career and family, and gender stereotypes. Solutions for overcoming barriers are proposed for society, organizations, public relations, and women.     

Are ‘journalists’ own problems’ aggravating their hostility toward public relations?—A study of Korean journalists

Journalists’ own job problems have been found to be detrimental to media recognition of public relations: journalists vent frustration from their worsening job conditions at public relations practitioners. This outlook of occupational psyche casts a shadow over the bright prospect for media recognition of the profession. Journalists’ problems operate outside media relations, thus beyond direct attempts of public relations practitioners at media recognition via enhancing professionalism in their practices. There have been, however, only a few qualitative studies on this significant issue, all pointing to journalists’ occupational psyche running against media recognition. The purpose of this study is to determine quantitatively whether journalists’ own job satisfaction and their envy of public relations practitioners lead to their negative attitude. A survey of 128 Korean off-line journalists was conducted, and its results suggested that occupational psyche has little influence on media attitude—contrary to the findings of previous qualitative studies. For future study, this paper issues a call for cross-country, comparative research on the subject of journalists’ occupational psyche.     

Grounding Twenty-first-Century Public Relations Praxis in Aristotelian Ethos

ABSTRACT

By grounding public relations praxis in Aristotelian ethos, practitioners can function as liaison officers with balanced perspectives, capable of co-creating meaning with both client organizations and their publics between whom experts are hired to facilitate mutually beneficial relationships. This approach locates persuasion at the nexus of speaker ethos in the public relations process. It allows practitioners to balance their commitment to the ethics of their profession with loyalty to clients, while empowering audiences (organizations and their publics) to function as the final arbiters of any courses of action proposed to them. Moreover, because the approach enables practitioners, based on their credible ethos, to participate in organizational decision-making, it has the potential to transfer their ethical worldview to client organizations. Ultimately, the central theoretical contribution of this essay is an alternative approach to public relations praxis founded on an analysis of Aristotle’s notion of phronesis, arête, and eunoia.     

Information and Compassion in Crisis Responses: A Test of Their Effects

We used a national survey of 371 public relations officers in 4-year colleges and universities to examine environmental constraints, style of research, and certain personal characteristics to determine if they differentiate female and male practitioners. First, with regard to constraints, female public relations officers are most likely to occupy what we call the conscience of the organization role, whereas their male counterparts characterize a dominant insider position. Second, no differences in use or style of research were found by gender. Although this is encouraging, it is apparent that there remain environmental constraints—notably administrator expectations—that need to be addressed. Higher education was selected as the context to study in part because it is where we educate future practitioners. With regard to gender-related stereotypical expectations, colleges and universities are not practicing in their public relations offices what they are teaching in their classrooms. Findings are framed and discussed from both individual, liberal-feminist and collective, socialist-feminist perspectives.     

Reflexivity and the Construction of Competing Discourses of Masculinity in a Female‐Dominated Profession

This paper contributes to the debates on reflexivity and change by extending our understanding of (non‐)reflexivity mechanisms in the discursive constructions of gender. Specifically, I explore how and why women persistently construct contradictory discursive accounts of men and masculinity in a female‐dominated profession of counselling psychology in Russia. Drawing on the concept of ‘interpretative repertoires’ I argue that female counsellors construct different kinds of masculinities based on three ‘repertoires’: psycho‐biological, structural and relational. I demonstrate how these constructions of masculinity are imbued with different meanings and are used to explain only certain contexts, which precludes women's ability to reflect on their contradictory nature. I conclude by discussing how an exploration of discursive (non‐)reflexivity extends our understanding of the conditions for gender transformations.