Four new course competencies for majors

The number of students majoring in public relations has grown much faster over the past decade than has the number of full-time faculty trained in the study and practice of public relations. Of equal concern has been a steadily developing body of research knowledge in public relations together with an increasing array of professional skills required of entry-level practitioners. To cope with current conditions, the Undergraduate/Journalism integrative team proposes four new required core competencies for all public relations majors to master. Carried further the Integrative Team urges that these competencies be taught by faculty with specific training and professional experience in public relations.     

TEACHING EVIDENCE-BASED PRACTICE AT THE BSW LEVEL: AN EFFECTIVE CAPSTONE PROJECT

Developing student competencies related to evidence-based practice (EBP) isbecoming increasingly important as an evidence-based approach to practicebecomes more salient in the field. Although there has been significant discussionin the literature about how to teach EBP at the master's level, there is farless discussion about such instruction in baccalaureate programs. This articledescribes an undergraduate senior capstone project, which, in partnership withinternship activities, developed students' familiarity with EBP concepts andimproved their abilities to search for and use interventions from the professionalliterature. Findings from a survey study of the project indicated that studentsfelt better prepared to use best practices and that the project enhanced theiroverall sense of competence as practitioners.     

Competencies of senior communication practitioners in the UK: An initial study

There is now a considerable body of knowledge conceptualizing the roles that public relations practitioners enact. A key element in the enactment of those roles is the competencies, or behaviors of those who occupy them, however there are no systematic studies of these competencies. Occupational psychologists who conducted in-depth interviews with 17 ‘top’ communicators in the UK, discovered 10 core competencies or behaviors specific to the senior communication practitioner role in publicly quoted companies, and 10 core competencies for those working in the public sector. These competencies are elucidated and compared and the implications discussed. Avenues for further research are also identified.     

Workplace adversity and resilience in public relations: Accounting for the lived experiences of public relations practitioners

Public relations practitioners face workplace challenges as they cultivate public relationships, resolve conflicts, and manage crises. Odds of adversities may be high in this role, requiring practitioners to be resilient. This qualitative study explores workplace adversities in public relations from a practitioners’ perspective, and examines how they enact resilience. By asking current practitioners about their lived experiences, we found workplace adversities occurred on multiple levels and ranged from mundane to life-altering events. Patterns of resilience were, metaphorically, bouncing forward, bouncing up, bouncing back, and bouncing around. This study contributes to public relations and resilience scholarship by (1) uncovering workplace adversities and resilience enactment in public relations, therefore connecting practice with scholarship, (2) extending the “bounce back” metaphor in the resilience literature, therefore making resilience more inclusive, and (3) exploring the connections of multi-level resilience, and suggesting the complex and negotiated nature of resilience among individuals embedded in collectives.     

Facilitating Career Development Concerns of Gender Transitioning Individuals: Professional Standards and Competencies

Gender transition is a complex process that entails various psychosocial challenges, including career development, to transitioning individuals. Career development practitioners are required to be knowledgeable of the current professional standards and competencies of the World Professional Association for Transgender Health ( 2012 ) and the American Counseling Association ( 2010 ) to help gender transitioning individuals address career development concerns. In this article, the authors review these newly proposed professional standards for and competencies in working with gender transitioning individuals and highlight unique career development concerns of this population. Practical implications for career development practitioners are discussed.     

Practitioner Roles,Public Relations Education,and Professional Socialization: An Exploratory Study

This study builds on the body of literature about public relations practitioner roles by examining the relationship of workplace socialization and formal public relations education to idealized practitioner roles. Data come from an exploratory survey of public relations students and practitioners. As in several previous studies, two main practitioner roles were identified, corresponding to the communication manager and communication technician roles. Formal public relations education was associated with the manager role type, but professional socialization in the workplace was not.     

Critical social work and competency practice: a proposal to bridge theory and practice in the classroom

Social work education in North America is increasingly focused on competency criteria and micro skills training for future practitioners. Market forces are transforming the nature of social work practice in Canada, and social work regulators are concerned about the lack of evidence-based competencies in social work education. Since the Controlled Act of Psychotherapy was proclaimed in 2017, social work practitioners are in a position to offer psychotherapy services; as a result, universities are under greater pressure to shift to competency-based learning that meets the requirements of a regulated profession. This has raised concerns about the narrowing focus on critical social work theory in preparing students for practice. The divergence between anti-oppressive and direct practice schools is widening with the result that many students have difficulty bridging the gap between critical theory and competency-based practice. This paper attempts to integrate both traditions by offering students a course that directly links critical analysis of structural barriers and client centered interventions. The course is part of a developing critical competency curriculum that focuses on methods of facilitating empowerment and change in the helping process by articulating key relational components between service user and practitioner from a critical-competency perspective.     

Tolerance for Potential Environmental Health Risks: The Influence of Knowledge,Benefits, Control,Involvement, and Uncertainty

As organizations, especially companies, regulators, and environmentalists, attempt to communicate with key publics about risk conditions in the workplace and neighborhoods, serious research attention is being given to understanding risk communication, especially as mandated in the Superfund Amendment Reauthorization Act of 1986 (SARA). Title 111, Section 313 of that act requires chemical companies to inform key publics about their chemical emissions. In this vein, we compare respondents who are more tolerant of environmental risk with those who are less tolerant based on each group's level of knowledge, perception of benefits, level of involvement, perceived control, and level of uncertainty concerning a potential risk source. Analysis showed a significant difference between less risk-tolerant and more risk-tolerant subjects concerning perception of benefits and level of involvement. As predicted from previous research, no significant difference was found between the two groups based on their knowledge about the issue. No significant differences were found between the two groups for perceived control and level of uncertainty, although differences were found to follow predictions. These findings were analyzed in detail, with special attention to implications both for public relations practitioners who are interested in the content of risk messages and for defining targeted audiences based on those audiences' desire for information.     

Managerial Listening and Career Development in the Hospitality Industry

Recent research confirms that communication skills are essential to effective management practice. Less is known, however, about the specific communication activities associated with different levels of management and how these competencies affect career development. This paper reports findings from two related studies of hospitality managers. One reports the differences between middle and upper level managers' perceptions of the frequency and difficulty of specific communication activities. The second study examines upper level managers' perceptions of the communication skills most essential to their career development.

Findings suggest that listening is perceived to be more critical to managerial effectiveness as individuals move into senior level positions, and that listening is perceived by general managers as the most essential communication skill for their career development. The results of this research have implications for educators, practitioners, and consultants as they work to improve managers' communication competence.     

Capabilities of PR professionals for key activities lag: Asia-Pacific study shows theory and practice gaps

A number of studies of the knowledge, skills and abilities (KSAs), competencies and capabilities of public relations and communication professionals have been carried out in the USA, UK and other countries. However, most have not engaged to any significant extent with literature in the human resource development field which specializes in defining and developing these characteristics. Also, few studies to date have related the KSAs, competencies and capabilities of practitioners to the key activities of public relations and communication management required for the future. This article presents findings and analysis from a regional survey conducted in 22 Asia-Pacific countries in 2017/18 that compared, for the first time, the capabilities of practitioners in relation to activities identified as the most important over the next three years. This data, and comparison with equivalent regional surveys in Europe and Latin America, confirm a gap in capabilities in relation to key communication activities and suggest a gap in theory as well as practice. The findings and conclusions present a challenge for higher education and professional development for public relations and communication management and point to potential future directions in theory building.     

The nature of working in the United States: an occupational therapy perspective

Although working is considered by occupational therapy practitioners to be an important life role, there is very little information about the nature of working in the occupational therapy literature. This article reviews the construct of working in three ways: 1) The history of working and how it has shaped the modern beliefs about working; 2) The nature of working; and 3) The health promoting attributes of working. The paper will also discuss research done on how working is viewed by individuals with disabilities and will touch on some of the implications of the cultural bias in the workplace toward workers with disabilities. Through this increased knowledge of the nature of working, occupational therapy practitioners and other vocational rehabilitation professionals will be better equipped to break down the subtle cultural barriers, and help individuals with disabilities to participate in working.     

Cytochrome P450 testing for better psychiatric care

Genotyping for CYP2D6 and CYP2C19 variations is emerging as a potentially useful clinical tool to help mental health professionals prescribe psychiatric medications for their patients. Cytochrome P450 testing uses a blood sample to determine an individual's required dosage of identified drugs that are metabolized by the two enzymes. To provide care for patients and families, nurses should be able to demonstrate identified essential nursing competencies related to genetics and genomics, which include an understanding of cytochrome P450 testing. As patient advocates, nurses are expected to understand how to identify patients most likely to benefit from CYP2D6 and CYP2C19 testing, how to ensure informed consent for such testing, and how to educate patients about testing and test results.     

Theoretical Voices Directing the Career Development Journey: Holland,Harris‐Bowlsbey,and Krumboltz

The counselor's role in facilitating career development remains dynamic as lifelong learning, expanding lifestyle options, and the changing workplace present new opportunities. In response, most practitioners follow some common theoretical assumptions as their foundation. As the career development field celebrates its place and embraces the millennium, the work of John Holland, the developmental perspective promoted by JoAnn Harris‐Bowlsbey, and John Krumboltz's social learning theory are captured through this personal view of the career development journey. Unique insights about the context of their work and view of the future workplace are shared.     

Does accreditation really matter in public relations practice? How age and experience compare to accreditation

Many scholars and practitioners have suggested accreditation as one way to enhance the professionalism of public relations practice. But, others have questioned whether accreditation really makes a difference and whether experience is a sufficient substitute for accreditation. This study found that, although accredited practitioners were significantly older and had significantly more years of experience compared to their non-accredited counterparts, differences between the groups with respect to seven work categories and five professional competencies remained even when age and years of experience were controlled. The affected work categories were account/client management, strategic planning, public relations program planning, project management, stakeholder relations, issues management, and crisis management. The affected professional competencies were the four-step strategic planning process; ethics and legal issues; communication theory; business literacy; and advanced communication skills. In short, this study refutes the argument that age and professional experience are sufficient substitutes for accreditation in public relations. In fact, they are not.     

Coping with workplace minority stress: Associations between dyadic coping and anxiety among women in same-sex relationships

ABSTRACT

Sexual minorities are exposed to stressors in the workplace (workplace minority stress), which can be detrimental for well-being (e.g., levels of anxiety). The present study examined whether a particular set of relationship processes, dyadic coping, served to moderate the association between workplace minority stress and symptoms of anxiety. Using a dyadic sample of 64 female same-sex couples, we found that partner problem-focused supportive dyadic coping (DC) and emotion-focused supportive DC (marginally) buffered, whereas partner delegated DC and negative DC did not moderate, the association between workplace minority stress and symptoms of anxiety. Implications for relationship researchers and mental health practitioners are discussed.     

A Conceptual Framework for the Professional Socialization of Social Workers

With the Council on Social Work Education revised Educational Policy and Accreditation Standards, professional socialization has become a matter of policy. The social work literature is characterized by a dearth of conceptual models and systematic research regarding professional socialization. The conceptual framework for the professional socialization of social workers presented herein provides a discrete definition and clarifies what was formerly an ambiguous understanding of the elements of professional socialization. Potential applications of this framework include its use as a foundation for systematic research and a bridge between competencies and signature pedagogy and in informing field instructor training and the integration of theory and practice for students and practitioners.     

Ethical conflict and job satisfaction of public relations practitioners

This study attempted to explore the linkage between ethical conflict and job satisfaction, causes of ethical conflicts, and consequences of job dissatisfaction of public relations practitioners. The findings show that many practitioners confirmed the existence of ethical conflict in their workplace and suggest that ethical challenges are largely triggered by top management's ethical standard. Although practitioners resolved conflicts by leaving their companies, they also recognized the hope in resolving the ethical challenges that they had faced. Participants emphasized the importance of an open communication environment, the support of internal stakeholders, and a high professional standard.     

Forensic Patients and Forensic Mental Health in Victoria: Legal Context,Clinical Pathways,and Practice Challenges

Forensic mental health services in Australia have evolved and developed considerably over the past two decades. To clinicians unfamiliar with them, the contemporary practice environments in which professionals deliver specialised forensic mental health services and the legislation governing offenders with a mental illness can appear extremely complex. This article outlines the legislation applying to individuals found not guilty of a serious offence on the grounds of mental impairment in the State of Victoria, describes the characteristics of the forensic patient population, and delineates the clinical pathway forensic patients typically take, using an illustrative case example. The competencies and attributes required by forensic practitioners are highlighted, along with the clinical challenges they face, including the inherent need to address risk in a service that has become recovery-focused in orientation. A central theme of the discussion is how social workers adapt their practice within these highly regulated settings to effectively meet forensic patients' needs.     

Conceptualizing on-campus support programs for collegiate foster youth and alumni: A plan for action

Increasingly, post-secondary education institutions are implementing supplemental support programs to assist foster youth and alumni (i.e., those formerly in foster care) matriculating into higher education. Despite the promise of these academic support programs in helping young people achieve their educational goals, the empirical educational research literature related to these support programs is nominal. This study employed Concept Mapping (CM) with a convenience sample of 51 foster youth/alumni in one southeastern state to explicate a conceptual framework for the development of campus supports for collegiate foster youth/alumni, and examine priority areas (e.g., importance and feasibility). CM is a mixed-method research approach that employs non-metric multidimensional scaling and hierarchical cluster analyses to analyze qualitative data. As a result, visual representations of the data are computed. The final cluster map yielded an eight cluster solution: Campus Awareness, Advocacy, Data Tracking, Pre-College Supports, Fostering Family Connections, Academic Financing, Campus Life, and Peer/Mentor Supports. Foster youth/alumni in this study perceived the Pre-College Supports cluster as most feasible, while the Advocacy cluster was rated at the least feasible. The Academic Financing cluster was rated as the most important; the Campus Life cluster was rated as the least important. After a review of pertinent literature, this paper explicates CM methodology as applied to the current study, reports results, and discusses lessons learned as they apply to child welfare research and practice.