The Brewers and Public Relations History, 1909–1919

In 1909, the American brewing industry's trade association, the United States Brewers' Association, launched its first year book to serve as an educational resource for those concerned about temperance and prohibition. Over the next 10 years, these year books revealed communication efforts that more closely resembled a modern approach to influencing public sentiment, such as the consistent use of 4 key messages, research on local option persuasion campaigns, and a relationship-building outreach program in the form of the Barley Campaign. This study, then, not only contributes to the historical scholarship concerning the role of trade associations in public relations history, but, in its departure from the timeline approach to understanding the field's development, it also contributes to the ongoing theory building in public relations history.     

The fear of public relations in foreign affairs: an examination of the 1963 Fulbright Hearings into foreign agents

Public relations has long been looked at with suspicion given its use of persuasion to influence public opinion. That suspicion turns to fear when public relations is linked to propaganda. The 1963 Senate Foreign Relations Committee's investigation into the Foreign Agents Registration Act provides an opportunity to explore the fear of the public's susceptibility to propaganda and the perceived role of public relations in shaping public opinion. Public relations practitioners working for foreign clients were portrayed in the hearings as mercenaries who worked behind the scenes to influence American foreign policy.     

Personal influence and pre-industrial United States: An early relationship model that needs resurgence in U.S. public relations

The personal influence model of public relations, using one's influence to seek favor with government and other power bases, is seen as most applicable in Asia but also is found elsewhere in the world. Only a few writings have explicitly broached the possibility that the personal influence model is practiced in the United States. Muzi Falconi (2010) argued that U.S. public relations emphasizes persuasion, espoused by Bernays and brought to fruition through one-way messaging. While it is easy to see persuasion as dominating U.S. practice, such observation ignores the prevalence of personal influence through at least 150 years of U.S. society. As early settlers built agrarian communities, interpersonal communication fostered community pride and solidarity. During World War II, Katz and Lazarsfeld identified personal influence as a major element in U.S. communication, overriding the mass media in importance. Even today much public relations activity in the U.S. consists of organizations seeking favor from the power elites. However, with the focus on message control, scholars have overlooked the efforts and effects of personal influence. The purpose of this paper is to identify early evidences of the personal influence model in the U.S. Today, the increasing power of social media and virtual stakeholders renders the persuasion model as somewhat specious. It is time to reexamine the concept of personal influence and the greater promise it holds for returning to what public relations was and should be in the first place—a function for maintaining relationships.     

Reimagining dialogue in public relations: Bakhtin and open dialogue in the public sphere

Over the past several decades, public relations scholarship has added significant richness to its understanding of dialogue. Such research has followed a theoretical trajectory centered on the “I and Thou” philosophy of Martin Buber. Drawing from Mikhail Bakhtin’s Dialogic Imagination, this essay puts public relations dialogic scholarship into conversation with the concept of dialogue in a broader societal context. Bakhtin’s work provides additional understanding of public relations’ roles in dialogue, particularly in regards to facilitating public conversations. Bakhtin’s emphasis on contextual and individually generated meanings illuminates the nature and structure of public conversations and the potential for public relations practitioners to play a more active and positive role in the enactment of open dialogue.     

Public Relations as a Maturing Discipline: An Update on Research Networks

Pasadeos, Renfro and Hanily (1999) investigated the public relations literature's most-cited works in the 1990s and identified research networks. In the present study we expand that work by examining public relations scholarship ten years later. We identify current authors and their publication outlets, taxonomize most-cited works, and draw a co-citation network. Further, we compare current findings with those of ten years earlier and speculate on the state of public relations as a scholarly discipline.     

Fringe public relations: How activism moves critical pr toward the mainstream

The dominance of Excellence Theory in public relations theory and research may be eroding as contemporary issues in corporations, including the concern with activist challenges to reputation management and corporate social responsibility, increase in visibility and demand explanation. We argue that Excellence Theory‘s seemingly reluctant evolution has provided unsatisfactory treatments of concepts like power and activism, even though it has attempted to address some limitations of the symmetrical model's efficacy in responding to activist challenges. Excellence Theory‘s acknowledgment of once-vilified concepts like persuasion and power sets the stage for critical public relations theory and research to emerge as significantly more capable of addressing activist advocacy and concomitant issues. The paper argues that critical theory, buoyed by acceptance of its key concepts, its increasing access to presentation venues and journals sympathetic to once-marginalized, alternative perspectives, is poised to infiltrate the public relations orthodoxy. This possibility offers hope that once marginalized pluralistic approaches, especially critical public relations, may disrupt the colonization of the orthodoxy and infiltrate mainstream public relations.     

A toolbox for public relations: The oeuvre of Michel Foucault

In this article, we provide a brief introduction to the work of Michel Foucault. Our focus is on the major themes of Foucault's work: discourse, power/knowledge and subjectivity. We demonstrate the rich contribution that Foucauldian theory can make to public relations practice and scholarship by moving beyond a focus on excellence towards an understanding of public relations as a discourse practice with power effects.     

The history of academic research in public relations: Tracking research trends over nearly four decades

This study analyzed the history of public relations scholarship over 39 years of research published in two journals: the Journal of Public Relations Research and the Public Relations Review. By examining the topical, theoretical, and methodological themes, this study found new research topics, theoretical and methodological trends. These revealing themes provided a comprehensive picture of research trends and patterns of public relations scholarship, thus providing insights for future research agendas aimed at improving the breadth and depth in public relations.     

Renewing the Commitments of Feminist Public Relations Theory From Velvet Ghetto to Social Justice

Feminist scholarship in public relations thrives. This work, however, tends to focus on practitioners, relies mostly on liberal and radical feminisms, adopts sociological and sometimes psychological models of gender, and remains too White and too first world. To update this impressive body of work, I recommend several theoretical adjustments: First, reclaim Lana Rakow's communication model of gender as performative to accommodate embodiment and multiple fluid identifications across context and time. Second, define diverse women through intersectionality and interstitiality as method and habit to get past the paradoxes of binary difference. Third, build on equality goals to encompass social justice goals that expand and serve the mission of public relations beyond the organization. Last, I illustrate these theoretical moves by way of transnational, third space, and Womanist feminisms in terms of the commitments of feminist public relations theory.     

Generalizing from PRSA to public relations: How to accommodate sampling bias in public relations scholarship

One of the major challenges to conducting externally valid, quantitative scholarship in public relations is accessing samples of practitioners that are willing to participate in academic research. One sampling frame would naturally be the membership of the Public Relations Society of America (PRSA), which is the world's largest professional association for public relations practitioners. Yet, even if the question of access were resolved, there still remains the question of external validity, i.e., the issue of whether and to what extent the membership of PRSA (or any other sampling frame) reflects the population of public relations practitioners in general.     

Tracking public relations scholarship trends: Using semantic network analysis on PR Journals from 1975 to 2011

A semantic network analysis of keywords in titles of studies published in Public Relations Review and the Journal of Public Relations Research was conducted to determine the salient keywords in public relations scholarship from 1975 to 2011. “Communication,” “PR,” “public,” “practitioner,” and “corporation” have been the most prominent keywords, and the association of “PR-practitioner” was the most salient keyword association in public relations scholarship consistently.     

Institutionalizing Public Scholarship: Lessons from Feminism and Symbolic Interactionism

This article contributes to recent debates about public sociology by considering the potential harmful consequences of seeking legitimacy for committed scholarship within academic institutions. After discussing public scholarship's place within the corporate university, we reflect on how institutionalizing “scholarship with commitment” might create routine practices and standardized expectations that could discourage organic interactions with various publics. Feminism's role in the academy exemplifies the consequences of institutionalizing committed scholarship. Drawing on insights from feminist and symbolic interactionist traditions and writing from a Canadian perspective, we discuss promising strategies for resisting the stagnation and/or habitualization of public and committed scholarship.     

The propagation of awe: public relations,art and belief in Reformation Europe

Public relations scholarship, so positivistically oriented, has shown little interest in history and the arts. While public relations may or may not be a science, few scholars would deny that PR is an art. The crystallizing potency of the arts, throughout history, offers communication scholars a largely unexplored source for theory development. This metahistorical essay explores the origin of public relations as the propagation of awe, i.e., the strategic use of art, both high and vulgar, as a tool of opinion formation. The essay's focus is on the patronage, objectives and messages of art in the Catholic and Protestant reformations, the prolonged and conflictual era which some historians identify as the origin of modern public opinion.     

Paradox in Public Relations: Why Managing Relating Makes More Sense Than Managing Relationships

This article applies research on paradox, semantics, and theories of groups and logical types to public relations, particularly the concept of relationship management. Paradoxes create tension and are often produced by semantic disturbances resulting from errors in logical typing. Communication is inherently paradoxical. The article contends that progress in public relations practice and scholarship has been inhibited by a failure to recognize or reconcile paradoxes associated with popular concepts, such as relationship management, mutually beneficial relationships, and symmetrical communication. Such concepts breach levels of communication to create logical fallacies and place practitioners into a double bind of promising more than they can deliver without resorting to coercion and manipulation. The article introduces Group Theory and the Theory of Logical Types, and suggests that public relations reframe relationship management with relating management, a practices more consistent with Kant's humanity imperative.     

Exploding the Myth of the Symmetrical/Asymmetrical Dichotomy: Public Relations Models in the New South Africa

An empirical study of practitioners in the newSouth Africa found no evidence that respondents grouped public relations practices according to principles of symmetry or asymmetry, thus rejecting the notion of symmetry as a normative public relations approach in international settings. Instead, South African practitioners developed their ownculture-specific models of practice basedonthe economic, social, and political realities of their country. These included the conflict-based Western Dialogic model rooted in dissensus, the Activist model promoting change in organizations, theUbuntu model favoring harmony and reconciliation in theworkplace, and the Oral Communication model focusing on the use of oral media in the communication process. Practitioners' demographic characteristics did not influence their use of public relations models, most probably because of the similarity of their public relations education, which seemed to emphasize a focus on the characteristics of an organization's publics in the communication process rather than on practitioners' individual propensities.     

What do Stakeholders Like on Facebook? Examining Public Reactions to Nonprofit Organizations’ Informational,Promotional, and Community-Building Messages

Although public relations scholarship has often discussed the possibilities of dialogue and engagement using social media, research has not truly explored this dynamic. Instead, research on social media platforms has focused on measuring the content and structure of organizational profiles. This study seeks to enhance the field's discussion about social media engagement by determining what organizational content individual stakeholders prefer on Facebook in terms of liking, commenting, and sharing. A content analysis of 1,000 updates from organizations on the Nonprofit Times 100 list indicates that, based on what they comment on and like, individuals prefer dialogic, as well as certain forms of mobilizational, messages; however, they are more likely to share one-way informational messages with their own networks. These findings are interpreted using practical and theoretical implications for the practice of public relations.     

Internal public relations’ role with workplace,spirituality, and religion

This article argues that public relations ought to lead the integration of spirituality and religion in an organization’s workplace. Because no model of this opportunity exists for internal public relations (a.k.a. employee relations or internal communication), this article looks at scholarship about spirituality and religion in the workplace to show links among organizational performance, employee engagement, and public relations operations, particularly that focused on employees. From this research-based approach, guiding principles for public relations’ lead role in integrating spirituality and religion in an organization’s workplace and an operational framework for internal public relations are given so public relations professionals can make the integration reality and effective for all.     

Predicting Indonesian Journalists' Use of Public Relations-Generated News Material

Abstract

The news media are the main channel for public relations practitioners to get messages across to their publics. In recent years, little research was conducted on predicting journalists' use of public relations news material. As the largest Southeast Asian and the world's most populous Muslim nation, Indonesia presents a complex media and public relations environment. This study found fundamental tenets in journalism, however, which remain the most important factors in predicting the use and acceptance of public relations-generated news materials. At the same time, however, business interests have highly significant effect on journalists. Informal relations can also influence their use.     

Public relations and zones of engagement: Employees’ lived experiences and the fundamental nature of employee engagement

While employee engagement has been primarily explored within the business, human resources and management disciplines, public relations research has more recently taken an interest in furthering its understanding and acknowledging how public relations can serve an organization’s internal communication as a foundational component of the field. The purpose of this study is to demonstrate how public relations can serve an organization’s internal communication by better understanding how employees perceive and experience engagement. Following a phenomenological methodology (n?=?32), this study utilized zones of meaning as a conceptual foundation (not a literal interpretation) to examine the process related to the complex, shifting and shared meaning of zones of engagement and how zones of meaning are products as well as drivers of engagement, which offer a new way to conceptualize employee engagement in public relations, shifting to a deeper comprehension and understanding. The findings show that employee experiences align more to Kahn’s (1990) initial personal engagement model than other public relations models. The psychological conditions of meaningfulness and safety from the original employee engagement model emerged as important factors in defining the employees’ shared-meaning lived experiences. In addition, this study offers a new definition of disengagement, which is similar but unique to the scholarship on negative engagement. The findings provide a framework for public relations scholars who work to further refine the understanding of employee engagement and for practitioners who develop public relations strategies for internal audiences, and advances the conceptual foundation of zones of meaning in public relations scholarship.     

Understanding Public Engagement: Conceptualizing and Measuring its Influence on Supportive Behavioral Intentions

The concept of public engagement has suffered from a lack of a clear theoretical definition and sound operationalization. This study conceptualized and operationalized public engagement at the individual level and tested the micro-model of public engagement in relation to key public relations concepts and supportive behavioral intentions. Further, the study tried to bring the affective component into public relations scholarship by introducing engagement as a behavioral motivator that elicits individual publics' supportive behaviors toward an organization. The results showed the proposed 13-item scale of public engagement was sound in reliability and validity and found support for the proposed model as well as the mediation of public engagement.