Ask and you shall receive: Social network contacts’ provision of help during the job search

Social network contacts—the people who are asked to help with others’ job searches—are key players in the job networking process. Before job seekers can become employed with the help social networks, contacts must first be able and willing to share the social resources job seekers need for their search. Little is known about the factors that affect contacts’ ability and willingness to do this. Analyses of a unique dataset of contacts show that they typically have access to resources and help job seekers by sharing them. Still, contacts are better able to help when they are male, employed, and better educated than job seekers. They are more willing to help when they perceive job seekers to be “good” workers. In identifying the conditions in which contacts provide social resources, this study illustrates how social networks are a productive job search strategy for some, but not all, job seekers.     

The social economics of ethical consumption: Theoretical considerations and empirical evidence

Recent years have seen rising discussion of ethical consumption as a means of stemming global warming, challenging unsavory business practices, and promoting other pro-social goals. This paper first lays out a conceptual framework for understanding the spread of ethical consumption, in which heterogeneous preferences and sensitivity to social norms feature centrally. It then presents empirical evidence from a well-known nationally representative survey on factors associated with tendencies to ‘buy ethically’. It is found that, ceteris paribus, people are more likely to buy ethically when others around them do too, consistent with a role of social norms in promoting ethical-consumption behaviors.     

Engaging communities: Ostrom's economic commons,social capital and public relations

This article discusses the research of economics Nobelist Elinor Ostrom. It argues her analysis of long term community co-operation contains important insights for public relations, especially in the area of community engagement. Informed by Ostrom's focus on common pool resource management, the article highlights the importance of organisations adopting an attitude of mutuality to the external stakeholder environment. It also associates public relations practice with the promotion of a social commons. It then examines Ostrom's insights on the role that face-to-face communication plays in the generation of social capital and the norms of behaviour that promote co-operation. The article ends with a discussion of the implications of these findings for the practice of public relations in organisations and suggests areas for further research.     

Reality-play--experiential learning in social work training

A unique teaching model, called reality-play, arose as the result of the author's two concerns about how to teach students to integrate a theoretical model as a working tool in social work and how to prevent them from categorising people. In this teaching approach students have to go through a whole social work process by using their own real life challenges as learning material. The purpose is to learn social work from the perspective of a social worker, a user and an observer at the same time. The paper is divided into two parts. The first paper introduced the teaching model, showed how it built on an overall theoretical perspective of social constructionism, and on learning theories of adult, experiential and confluent learning to meet the concerns mentioned above. This second part presents a student evaluation of the teaching model in relation to three interwoven topics: involvement, integration of theory and practice, and awareness.     

Measuring social dynamics in a massive multiplayer online game

Quantification of human group-behavior has so far defied an empirical, falsifiable approach. This is due to tremendous difficulties in data acquisition of social systems. Massive multiplayer online games (MMOG) provide a fascinating new way of observing hundreds of thousands of simultaneously socially interacting individuals engaged in virtual economic activities. We have compiled a data set consisting of practically all actions of all players over a period of 3 years from a MMOG played by 300,000 people. This large-scale data set of a socio-economic unit contains all social and economic data from a single and coherent source. Players have to generate a virtual income through economic activities to ‘survive’ and are typically engaged in a multitude of social activities offered within the game. Our analysis of high-frequency log files focuses on three types of social networks, and tests a series of social-dynamics hypotheses. In particular we study the structure and dynamics of friend-, enemy- and communication networks. We find striking differences in topological structure between positive (friend) and negative (enemy) tie networks. All networks confirm the recently observed phenomenon of network densification. We propose two approximate social laws in communication networks, the first expressing betweenness centrality as the inverse square of the overlap, the second relating communication strength to the cube of the overlap. These empirical laws provide strong quantitative evidence for the Weak ties hypothesis of Granovetter. Further, the analysis of triad significance profiles validates well-established assertions from social balance theory. We find overrepresentation (underrepresentation) of complete (incomplete) triads in networks of positive ties, and vice versa for networks of negative ties. Empirical transition probabilities between triad classes provide evidence for triadic closure with extraordinarily high precision. For the first time we provide empirical results for large-scale networks of negative social ties. Whenever possible we compare our findings with data from non-virtual human groups and provide further evidence that online game communities serve as a valid model for a wide class of human societies. With this setup we demonstrate the feasibility for establishing a ‘socio-economic laboratory’ which allows to operate at levels of precision approaching those of the natural sciences.All data used in this study is fully anonymized; the authors have the written consent to publish from the legal department of the Medical University of Vienna.     

Young people and social networking sites: exploring the views and training opportunities of CAMHS social workers in Ireland

ABSTRACT

Social Networking Sites (SNS) (e.g. Facebook, Instagram) have become a fundamental part of the daily lives of many young people. SNS engagement has been associated with a number of risks and benefits, some of which are particularly relevant to young people who access child and adolescent mental health services (CAMHS). Consequently, understanding how and why young people engage with SNS, and the associated risks and benefits, may become an increasingly important part of CAMHS social work.

This small-scale study (n = 15) utilised an online survey to explore the importance that a sample of Irish CAMHS social workers attribute to maintaining an awareness of how young people use SNS, whether they, in their professional lives, have been offered the opportunity to learn about SNS engagement among young people, and whether they have taken it upon themselves to learn about this topic.

Findings suggest that participants consider an understanding of SNS to be an important part of CAMHS practice. However, participants report that they do not feel sufficiently aware of SNS trends among young people, suggesting that there is scope for SNS-focused training/learning opportunities among this sample of CAMHS social workers. Implications for practice and suggestions for future research are outlined.     

Crime, policing and social order: on the expressive nature of public confidence in policing

Public confidence in policing is receiving increasing attention from UK social scientists and policy-makers. The criminal justice system relies on legitimacy and consent to an extent unlike other public services: public support is vital if the police and other criminal justice agencies are to function both effectively and in accordance with democratic norms. Yet we know little about the forms of social perception that stand prior to public confidence and police legitimacy. Drawing on data from the 2003/2004 British Crime Survey and the 2006/2007 London Metropolitan Police Safer Neighbourhoods Survey, this paper suggests that people think about their local police in ways less to do with the risk of victimization (instrumental concerns about personal safety) and more to do with judgments of social cohesion and moral consensus (expressive concerns about neighbourhood stability, cohesion and loss of collective authority). Across England and Wales the police may not primarily be seen as providers of a narrow sense of personal security, held responsible for crime and safety. Instead the police may stand as symbolic 'moral guardians' of social stability and order, held responsible for community values and informal social controls. We also present evidence that public confidence in the London Metropolitan Police Service expresses broader social anxieties about long-term social change. We finish our paper with some thoughts on a sociological analysis of the cultural place of policing: confidence (and perhaps ultimately the legitimacy of the police) might just be wrapped up in broader public concerns about social order and moral consensus.     

Social learning within a community of practice: Investigating interactions about evaluation among zoo education professionals

The accessibility and ubiquity of zoos and aquariums—which reach over 700 million people worldwide annually—make them critical sites for science and environmental learning. Through educational offerings, these sites can generate excitement and curiosity about nature and motivate stewardship behavior, but only if their programs are high quality and meet the needs of their audiences. Evaluation is, therefore, critical: knowing what works, for whom, and under what conditions must be central to these organizations. Yet, many zoo and aquarium educators find evaluation to be daunting, and they are challenged to implement evaluations and/or use the findings iteratively in program development and improvement. This article examines how zoo education professionals engage with one another in a learning community related to evaluation. We use a communities of practice lens and social network analysis to understand the structure of this networked learning community, considering changes over time. Our findings suggest that individuals’ roles in a networked learning community are influenced by factors such as communicative convenience and one’s perceptions of others’ evaluation expertise, which also contribute to forming and sustaining professional relationships. This study illuminates how project-based professional networks can become communities of practice.     

How social exclusion distorts social network perceptions

In two studies we investigate whether social exclusion—a well-studied, common and quite painful social experience-influences people's perceptions of novel social networks. In a first study, exclusion experiences led people to report that novel networks were more dense relative to those who had not been excluded. As predicted, this was true only for social networks; exclusion had no impact on perceptions when networks were described as geographical. In a follow-up experiment, participants watched a custom-created video, depicting avatars interacting in social scenes and they were asked to report the ties among the avatars in the video. Exclusion experiences led people to see network ties where none exist (i.e., false positives), though there was no effect for exclusion (versus inclusion) on reports of false negatives. Results indicate that common social experiences systematically shape network perceptions, leading people to seeing novel social networks as more densely connected than they are.     

A comparative study of social network models: Network evolution models and nodal attribute models

This paper reviews, classifies and compares recent models for social networks that have mainly been published within the physics-oriented complex networks literature. The models fall into two categories: those in which the addition of new links is dependent on the (typically local) network structure (network evolution models, NEMs), and those in which links are generated based only on nodal attributes (nodal attribute models, NAMs). An exponential random graph model (ERGM) with structural dependencies is included for comparison. We fit models from each of these categories to two empirical acquaintance networks with respect to basic network properties. We compare higher order structures in the resulting networks with those in the data, with the aim of determining which models produce the most realistic network structure with respect to degree distributions, assortativity, clustering spectra, geodesic path distributions, and community structure (subgroups with dense internal connections). We find that the nodal attribute models successfully produce assortative networks and very clear community structure. However, they generate unrealistic clustering spectra and peaked degree distributions that do not match empirical data on large social networks. On the other hand, many of the network evolution models produce degree distributions and clustering spectra that agree more closely with data. They also generate assortative networks and community structure, although often not to the same extent as in the data. The ERGM model, which turned out to be near-degenerate in the parameter region best fitting our data, produces the weakest community structure.     

Emerging from below the social radar: Incipient evaluation in the North West of England

This paper investigates the social meaning of post‐nasal [ɡ]‐presence, a dialectal variant characteristic of North Western varieties of British English that is claimed to have local prestige. Using a matched‐guise approach, this study reveals the absence of a community‐wide norm with respect to how [?ɡ] clusters are evaluated as well as diachronic change in the level of awareness speakers have of this variable. Older subjects are not sensitive to the dialectal status of [?ɡ] and as a result do not evaluate it differently from [?]; the local form is more accessible to evaluation among younger subjects, for whom the northern indexicality is stronger, but at this incipient stage of social meaning there is no agreement on what the content of this evaluation should be. The results speak to questions regarding the development of shared norms, their role in the speech community, and the granularity of social meaning more generally.     

A review of the risks associated with children and young people’s social media use and the implications for social work practice

Abstract

This paper explores what the research says about the risks to children and young people of using social media. Taking a systematic approach this literature search identified 16 peer reviewed articles, written in English since January 2010. Four areas of risk were identified: cyberbullying and online abuse, exposure to negative forms of user-generated content, the converging of offline and online networks, and developing interpretations of privacy. The research also highlighted how the extent of the risk depends upon the developmental stage and social circumstances. This review provides several implications for social work practice. Social workers must develop their understanding of different social media platforms in order to identify risks and maximise opportunities. Assessment approaches must be tailored to ensure social media use and its effect on those of different ages and backgrounds is considered. Finally they need to consider their role in educating about the risks of social media use.     

Protecting ecosystems: network structure and social capital mobilization

The research reported here explores a community that amassedsocial capital in effective and diverse ways, enabling it tofight a corporate giant and protect critical, large watersheds.We explore how the dynamic interaction between network formationand network structure augmented community social capital, particularlybridging, for increased access to human and economic capital.Network structure(s) can create enabling conditions for themobilization of social capital within communities and for peopleto feel empowered to act. The research suggests that there isan opportunity for policy-makers to learn what kinds of policiescan enhance or destroy existing social capital in a community.     

The contribution of the intervention in social networks and community social work at the local level to social and human development

ABSTRACT

The primary task of community social work is building social networks by reinforcing people's resources and those of the different environmental and social contexts from three dimensions: personal development, social development and organisational development. The new information technologies today establish a relationship of communication with local communities and citizens that promotes proximity to social networks. Social intervention is supported by a set of methods from human geography that can be used as tools to create maps of the territory and the networks for planning, diagnosing and classifying the management of community network intervention. In this discussion we set out to analyse the contribution of the intervention in social networks as a means of achieving a new configuration of social networks at the local level. This information is obtained from semi-structured interviews with social workers and other professionals in the social sphere in municipalities with over 100,000 inhabitants in the Madrid region (Spain). The research results show that intervention in social networks locally multiplies the opportunities to enhance the quality of people's social relationships, thus expanding their social support by strengthening their bonds, their personal network and support systems; secondly, it increases empowerment to facilitate a type of intervention to strengthen human potential and to gain autonomy and full citizenship.     

Operationalizing genuineness in CSR communication for public engagement on social media

Public relations professionals from global corporations have increasingly communicated corporate social responsibility (CSR) practices on social media to engage publics. Yet the link between CSR communication of global corporations, particularly with regard to the dimensions of genuineness exhibited in their communication and public engagement on social media is under-researched in China. This empirical study conceptualized and operationalized the dimensions of genuineness, which encompass providing information about different CSR themes, being responsive to publics, demonstrating empathy, and being consistent in what corporations say and do, and then investigated how global corporations engaged Chinese publics through genuine CSR communication on Sina Weibo. Enhanced public engagement outcomes of comments, likes, and shares were observed for the provision of information about the community involvement and development CSR theme alongside the use of empathy. This study informs public relations scholars and practitioners about the importance of providing information on the CSR theme of community involvement and demonstrating empathy to generate higher public engagement.     

Resolving complex community problems: Applying collective leadership and Kotter's change model to wicked problems within social system networks

How does collective leadership within social networks resolve chronic and complex problems common to communities? Unfortunately, sometimes it does not, but when it does, the outcome may be truly extraordinary. We use a case study approach to explain how one Midwest community within the USA applied collective leadership within a community network to reduce teen births. It took ten years of what many identified as provocative media campaigns and comprehensive sex education programs to reduce teen births by 65%, significantly exceeding the stated goal. Using Kotter's change model as a backdrop, powerful strategies and provocative creativity reveal courageous leadership within a social network of diverse people and organizations focused on improving the social well being of their community.