‘Anger is Why We're All Here’: Mobilizing and Managing Emotions in a Professional Activist Organization

The emotions involved in social activism are central factors in the recruitment to, motivation for, and sustainability of social movements. But this perspective on the role of emotions within social movements contrasts with studies of emotions within mainstream organizations where employees are called on to manage their own emotions and those of others. Thus, while much social movement research focuses on how activists actively cultivate emotional expression, these ideas rarely intersect with the organizational research that examines how a diminished quality of working life may result from the need for employees to modify, suppress or emphasize emotions. Using in-depth interviews with activists at Amnesty International, this article bridges this theoretical divide by examining emotional labour and emotional regulation among paid activists in a professional social movement organization. I explore the ways in which employees struggle with the emotional component of their work and the implications of these emotions for the quality of their working life, the stability of such organizations and the maintenance of social movements.     

ACHIEVING EMOTIONS IN COLLECTIVE ACTION: EMOTIONAL PROCESSES AND MOVEMENT MOBILIZATION IN THE 1989 CHINESE STUDENT MOVEMENT

This article outlines an emotional achievement perspective for the study of emotions in social movements. Following Denzin's work on emotions, I consider emotions as self-feelings that are situated, interactional, and temporal in nature. The concept of emotions as achievement complements Hochschild's emotion management perspective. While management focuses on control, achievement emphasizes articulation and creativity. I argue that, although individuals may be compelled to suppress feelings in the organizational context, different social contexts and practices make it possible for individuals to pursue emotional fulfillment and self-realization. In social movements, the process of emotional achievement among participants unfolds as a process of mobilization. An analysis of the emotional dynamics of the 1989 Chinese student movement shows that emotions were inextricably intertwined with identities and action and that the emotional dynamics generated in this process significantly contributed to movement mobilization. The article concludes with a discussion of the theoretical contributions of the emotional achievement perspective.     

Learning to feel: the neglected sociology of social movements

This paper discusses the experience and ideology of emotions among animal rights activists, and more broadly, the applicability of the sociology of emotions to the field of social movements. I examine the case of a social movement which relies heavily on empathy in its initial recruitment, and which has been derisively labeled by outsiders as ‘emotional’. I explain recruitment to animal rights activism by showing how activists develop a ‘vocabulary of emotions’ to rationalize their participation to others and themselves, along with managing the emotional tone of the movement by limiting the kinds of people who can take part in debates about animal cruelty. The interactive nature in which emotions develop in social movements is stressed over previous approaches to emotions in the social movement literature, which treat emotions as impulsive or irrational.     

Music and Social Movements

Music is a key component of social movements. This article addresses the relationship between music and social movements through four foci: collective identity, free space, emotions, and social movement culture. Collective identity is developed and nurtured within free spaces through the use of music. These spaces are often rife with emotions that are instrumental in development of collective identity. A social movement culture may develop as these processes unfold. Music is part of this culture and serves as an important mechanism for solidarity when participants move beyond free spaces to more contested ones. Examples of song lyrics demonstrate these processes. Research on music and social movements, it is argued here, can be enhanced by addressing technology and popular culture.     

White-Knuckle Research: Emotional Dynamics in Fieldwork with Racist Activists

Current understandings of emotions as relational expressions rather than individual states have made it possible to reconsider the role of emotion in the research process. This article proposes two ways that qualitative research on social movements can benefit from greater attention to the emotional dynamics of fieldwork. First, by examining the strategic use of various emotions by informants as well as by researchers, scholars are in a better position to explore how informants and researchers jointly shape knowledge and interpretation in qualitative research. Second, exploration of emotional dynamics in interviewing relationships can be used as data to deepen understanding of both the interpretative process and of the emotional content of social movements. I examine these issues in the context of a life history project with activists in contemporary U.S. racist movements.     

The Emotions of Protest: Affective and Reactive Emotions In and Around Social Movements

The recent explosion of cultural work on social movements has been highly cognitive in its orientation, as though researchers were still reluctant to admit that strong emotions accompany protest. But such emotions do not render protestors irrational; emotions accompany all social action, providing both motivation and goals. Social movements are affected by transitory, context-specific emotions, usually reactions to information and events, as well as by more stable affective bonds and loyalties. Some emotions exist or arise in individuals before they join protest groups; others are formed or reinforced in collective action itself. The latter type can be further divided into shared and reciprocal emotions, the latter being feelings that protestors have toward each other.     

Art in Social Movements: Shantytown Women's Protest in Pinochet's Chile

How social movements use art is an understudied question in the social movements literature. Ethnographic research on the use of art by the prodemocracy movement in Pinochet's Chile suggests that art plays a very important role in social movements, which use it for framing, to attract resources, to communicate information about themselves, to foster useful emotions, and as a symbol (for communicating a coherent identity, marking membership, and cementing commitment to the movement).     

The Contribution of Older Siblings' Reactions to Emotions to Preschoolers' Emotional and Social Competence

SUMMARY

According to Tompkins' (1991) theory on the socialization of emotion, young children's emotional and social competence are influenced by others' reactions to the children's emotions. Patterns of parental reactions to emotions have been shown to account for significant variance in preschoolers' emotion and social competence. However, the impact of others significant in the preschooler's life has been largely ignored. To help fill this gap, associations were examined between older siblings' reactions to 41 preschoolers' emotions and the preschoolers' social-emotional competence (i.e., affective balance, emotion knowledge, positive, prosocial, and provocative responding to peers' emotions, sociometric likability, and teacher-rated social competence). Using a multiple regression strategy, the contributions of sibling reactions and moderating demographic variables to preschooler emotional and social competence were evaluated. Certain sibling reactions, especially positive emotional responsiveness, were shown to play important roles. Many predictions were moderated by age of child, sex of one dyad member     

Tweeting India’s Nirbhaya protest: a study of emotional dynamics in an online social movement

Abstract

Previous research has recognized the role of emotions in protests and social movements in the offline world. Despite the current scenario of ubiquitous social media and ‘Twitter revolutions,’ our knowledge about the connections between emotions and online protests still remains limited. In this study, we examine whether online protest actions follow the same emotional groundwork for supporting and nurturing a social movement as in the offline world, and how these emotions vary across various stages of the social movement. Through a computer-assisted emotion analysis of 65,613 Twitter posts (tweets), posted during the Nirbhaya social movement (movement against the Delhi gang-rape incident) in India, we identified a strong resemblance between online emotional patterns and offline protest emotions as discussed in literature. Formal statistical testing of a range of emotions (negativity, positivity, anger, sadness, anxiety, certainty, individualism, collectivism, and achievement) demonstrates that they significantly differed across stages of the social movement; as such, they influenced the course of the online protest, resonating parallels with offline events. The findings highlight the importance of anger and anxiety in stirring the collective conscience, and identify that positive emotion was pervasive during the protest event. Implications of these findings are discussed.     

Social context and the experience of emotion

This study examines the relationship between the social context of events and emotional experience. For each of six emotions four different vignettes were devised. Two of these four events took place in private circumstances and two in public. Furthermore, the sociality of each situation was systematically varied, and subjects were presented with situations framed in one of three social contexts: alone, in the presence of a stranger, or in the presence of a friend. Subjects were asked for self-reports of emotional state, evaluations of pleasantness and loneliness, perceived ability to cope with negative situations, and the likelihood that they would share the emotional experience with another person. Anger was the only emotion that varied as a function of the social context manipulation, and this effect disappeared when evaluations of social context were controlled for. However, for all emotions, the intensity of experience differed between private and public situations, suggesting that sociality and emotionality are related at a more global level.     

Effects of Social Anxiety on Emotional Mimicry and Contagion: Feeling Negative,but Smiling Politely

Socially anxiety may be related to a different pattern of facial mimicry and contagion of others’ emotions. We report two studies in which participants with different levels of social anxiety reacted to others’ emotional displays, either shown on a computer screen (Study 1) or in an actual social interaction (Study 2). Study 1 examined facial mimicry and emotional contagion in response to displays of happiness, anger, fear, and contempt. Participants mimicked negative and positive emotions to some extent, but we found no relation between mimicry and the social anxiety level of the participants. Furthermore, socially anxious individuals were more prone to experience negative emotions and felt more irritated in response to negative emotion displays. In Study 2, we found that social anxiety was related to enhanced mimicry of smiling, but this was only the case for polite smiles and not for enjoyment smiles. These results suggest that socially anxious individuals tend to catch negative emotions from others, but suppress their expression by mimicking positive displays. This may be explained by the tendency of socially anxious individuals to avoid conflict or rejection.     

The Micro Potential for Social Change: Emotion, Consciousness, and Social Movement Formation

Can one explain both the resilience of the status quo and the possibility for resistance from a subordinate position? This paper aims to resolve these seemingly incompatible perspectives. By extending Randall Collins's interaction ritual theory, and synthesizing it with Norbert Wiley's model of the self, this paper suggests how the emotional dynamics between people and within the self can explain social inertia as well as the possibility for resistance and change. Diverging from literature on the sociology of emotions that has been concerned with individual emotional processes, this paper considers the collective level in order to explore how movement action is motivated. The emotional dynamics of subordinate positioning that limit women's options in face-to-face interactions are examined, as are the social processes of developing feminist consciousness and a willingness to participate in resistance work. Pointing toward empirical applications, I conclude by suggesting conditions where resistance is likely.     

The Underside of Social Movements: The Effects of Destructive Affective Ties

Recent scholarship analyzes the role of emotions in social movements, focusing on the ways emotions contribute to the building and maintenance of movements and highlighting the function of positive affective bonds among members. This article analyzes the pejorative aspects of group life, the creation of negative affective bonds, and the production of emotions that are destructive to individuals and to group life. Using a case study of Students for a Democratic Society (SDS), the leading New Left organization of the 1960s, I analyze the factors that contributed to the deterioration of positive affective bonds among members and their replacement with negative group dynamics, which had a deleterious effect on individual activists as well as on the life course of the movement in terms of alienation, disaffection, and demobilization.     

Organizational “Emotion Work” Through Consciousness-Raising: An Analysis of a Feminist Organization

In this article I explore how organizational processes link to certain emotional responses, as a way of investigating more fully the role emotions play in social movements. Through the construction of a case study of a feminist group, the New York City chapter of the National Organization for Women (NYC NOW), I analyze how certain emotions, such as anger, alienation, hopelessness and frustration, are redefined within an organizational context. I find that consciousness-raising serves as the organizational process that helps transform personal emotions into a collectively defined sense of injustice. This transformation has the potential of creating actors dedicated to chapter activism.     

Social Work Practice in Mental Health: An Introduction

The results of empirical research suggest that the ability to assess, regulate, and utilize emotions is important to the performance of health professionals. Nevertheless, few professional programs adequately address this matter in their curricula. The main objective of the present research was to examine whether emotional intelligence and empathy could be improved in the traditional classroom, employing experiential teaching modes. Pre- and post-questionnaires were used to assess the emotional competencies of 165 social work undergraduate students. The results indicated an increase in emotional intelligence at the end of a course for advanced-year students. Overall empathy had not increased for both first- and advanced-year students. Further findings indicated significant correlation between empathy and emotional intelligence at the end of a course for advanced-year students compared with an insignificant correlation at the beginning of the course, whereas for first-year students, findings were in the opposite direction. Future research should focus on strategies for the teaching and professional training of social workers that promote emotional competencies.     

Social Movements and Tactical Choice

For much of the past 40 years, the study of social movement tactics has viewed organizers' choices as driven by a desire to maximize efficacy and efficiency within a context of scarce resources and structural constraints. As sociologists increasingly turned toward culture, a new orientation emerged to view tactical choice as a process of gathering, interpreting, and evaluating information within dynamic, uncertain, and often‐contradictory contexts. The importance of the cultural turn has been amply demonstrated in studies of such things as identities, emotions, and collective action frames, but the full implications of its insights continue to be discovered. Four insights in particular warrant greater attention: many core concepts in the study of social movements have an interpretive, subjective, and contingent nature; tactics are a means of communication; social structures are imbued with culture, and culture is thoroughly structured; and social movements sometimes behave irrationally, and what appears to be irrational behavior often is in fact rational. I briefly discuss three areas of scholarship – collective identities, diffusion, and institutional fields – that demonstrate innovative ways that sociologists continue to combine and incorporate these insights and point the way toward a more sophisticated understanding of social movements and tactical choice.     

Development of the Movements Impressions Emotions Model: Evaluation of Movements and Impressions Related to the Perception of Emotions in Dance

The purpose of this study is to specify the characteristics that contribute to the perception of emotions expressed through dance movements and to develop an emotional model to show the relationships between impressions and the characteristics of expressive body movements. Six dancers expressed three different emotions through dance: joy, sadness, and anger. Observers (N = 192) rated both their impressions (33 dimensions) and the dance movements (26 characteristics) of 18 dance performances. The results showed that the observers could accurately perceive the emotional meanings expressed in the dances. The impressions of Dynamics, Expansion, and Stability—and the evaluated movements of Frequency and Velocity of Upward Extension, Frequency and Velocity of Downward Movements, Turning or Jumping, and Body Closing—were extracted via factor analysis as determinants of observers’ impressions of emotional expressions in dance. Additionally, covariance structure analysis and discriminant function analysis indicated that the emotional expressions of the dances expressing joy, sadness, and anger are each associated with particular factors. Through these analyses, we developed the Movements Impressions Emotions Model for dance.     

Emotional labor in social workers' practice

The meeting between service users and social workers is emotional, since it is centered on significant challenges and changes in the service users' lives. Emotions are thus always at play in social work, but are managed in various ways by the professional. In an explorative qualitative case study at two Danish social services departments, we identified three types of emotional labor: (1) when the social worker shuts off emotions both during and after the meeting; (2) when the social worker defers emotions and processes them at a later time; and (3) when emotions dominate, and a case gets ‘under the skin’ of the social worker. Emotional labor can have both positive and negative effect on the work, and knowledge about different kinds of emotional labor can aid professional discussion about emotions at the work place as well as the psychosocial working environment for the social workers, factors which help improve practice. The study showed that emotional labor is a multidimensional concept, hence it is not just managed in different ways by social workers; it is always related to the specific emotion culture and the community of practice at the work place.     

Humanising Managerialism: Reclaiming Emotional Reasoning,Intuition, the Relationship,and Knowledge and Skills in Social Work

This paper develops Professor Eileen Munro's coverage of ‘emotional dimensions’ in her Review of Child Protection in England. It argues that managerialism has failed to recognise the importance of the emotional life of human beings and the importance of the relationships we build in social work and that this failure seriously hinders the quality and effectiveness of social work. The paper begins with an account of what an ‘emotional dimension’ might encompass and, drawing on conceptualisations mainly from neuroscience, looks at what is meant by the words emotions and feelings, affect, attunement and empathy. A second section looks at the skewed representation of logical thinking as innately superior to emotional and intuitive reasoning and the part played by conscious and unconscious elements within judicial decision-making. It then analyses the dangers evident in the more extreme and rigid forms of managerialism that can be found in some areas of social work and a final section argues that for managerialism to be humanised it calls for an emotionally responsive relationship-based practice to be located at the heart of social work.