Internet Bibliotherapy

Abstract

Many individuals who use the Internet seek social support for health conditions. Some common “spaces” where asynchronous communication takes place include listservs (Usenet newsgroups or electronic mailing lists). Synchronous social support messages may be conveyed in “spaces” such as Internet Relay Chat or Multi-user domains. This research describes Internet bibliotherapy, a new type of “space” where social support is offered. This investigation reviews the therapeutic benefits of traditional bibliotherapy and the communication of social support. A narrative analysis of messages on a website devoted to helping people with anal fissures describes how social support is communicated using Internet bibliotherapy and the unique interactive and non-interactive properties of this type of reading simulated self help group.     

“It's Difficult to Hide It”: The Presentation of Self on Internet Home Pages

This paper explores identity and interaction with reference to Internet home pages. All home pages reveal identity, whether or not that is the intention of their authors. Identity statements can take categorical, relational, or narrative forms. A survey of home page owners reveals that some home pages are created to maintain relationships formed apart from the Internet (extrinsic pages) and some are created to contact the denizens of the Internet (intrinsic pages). The different motives for creation do not affect home page design and contents, but do relate to differences in overall Internet use and in authors' conceptualizations of the Internet. Both intrinsic and extrinsic pages are analyzed in light of charges that the Internet self is postmodern, transitory, deceptive, and fragmented. The charge of postmodernity is found to be overstated, however, because while the Internet shapes identity statements, it does not determine their form or usage.     

Belohnungen und Bestrafungen im Netz: Verhaltenskontrolle in Chat-Foren

It is often lamented that the anonymity and physical distance of the Internet prevent effective punishment for antisocial behavior such as insulting, racist or sexist comments. It is thus claimed that anomie regins on the Internet. However, if we look at individual Internet forums and the virtual groups which frequent them, it becomes evident that behavioral rules are often explicated and a row of rewards and punishments are used for behavioral control. With the help of systematic behavioral observations, analysis of documents and field experiments in 24 selected chat forums in the IRC and WWW this study examines how people use technical and social sanctions to control each other’s behavior in computer-mediated communication. Boundaries and possibilities of behavioral control on the Internet are of interest both for those who use chat forums as well as for those who offer chat forums. Accordingly, practical consequences of the results of the study are discussed with special consideration given to the danger of abuse of power.     

Trust in the Internet as an experience technology

Trust in the Internet and related information and communication technologies - 'cybertrust' - could be critical to the successful development of 'e-services', such as e-government, e-commerce, e-learning and democratic participation in the rapidly expanding online public sphere. This paper explores trust in cyberspace based on an analysis of data from an Oxford Internet Survey conducted by the Oxford Internet Institute using a multi-stage, national probability sample in Great Britain. The paper highlights various perspectives on the meaning of trust and draws on findings from the Oxford Internet Survey to explore and refine key social determinants of cybertrust. Evidence from this research provides fresh insights into the factors shaping trust in the Internet, arguing that cybertrust, defined as a confident expectation, is influenced by experience, defined operationally by several indicators of proximity to the Internet, in ways shaped by educational background. The potential for using these results to better understand the role of trust on Internet use is addressed, as well as the more indirect implications for reinforcing digital divides.     

Communicating Global Activism

Many observers doubt the capacity of digital media to change the political game. The rise of a transnational activism that is aimed beyond states and directly at corporations, trade and development regimes offers a fruitful area for understanding how communication practices can help create a new politics. The Internet is implicated in the new global activism far beyond merely reducing the costs of communication, or transcending the geographical and temporal barriers associated with other communication media. Various uses of the Internet and digital media facilitate the loosely structured networks, the weak identity ties, and the patterns of issue and demonstration organizing that define a new global protest politics. Analysis of various cases shows how digital network configurations can facilitate: permanent campaigns; the growth of broad networks despite relatively weak social identity and ideology ties; transformation of individual member organizations and whole networks; and the capacity to communicate messages from desktops to television screens. The same qualities that make these communication-based politics durable also make them vulnerable to problems of control, decision-making and collective identity.     

Whose voice is heard in online deliberation?: A study of participation and representation in political debates on the internet

One of the core elements of the vision of 'electronic democracy' is the hope that the Internet permits free and equal access to political debates. However, experiences with online discourse challenge this view. The digital divide being one obstacle to participation, even more interesting is the fact that online communication is constrained in ways similar to the offline world. This paper attempts to reassess the question of whether the Internet makes political debate more open to voices that are normally not heard in the political field. Based on empirical evidence from a large-scale online deliberation, it analyses who participates in political debates on the Internet and whose views are represented. The results challenge both the optimistic and the sceptical view on electronic democracy. A theoretical model is developed that is able to explain the results. It extends current research by including the cultural practices of technology use and the specific effects of large-scale communication in the analysis. Though preliminary this model can help to inform the designers of online deliberations to make the most of their democratic potential.     

The potential of Web sites as a relationship building tool for charitable fundraising NPOs

The Internet and especially the new challenges within Web 2.0 provide organizations with the possibility of encouraging two-way communication and engaging publics in dialogue. Charitable fundraising nonprofit organizations (NPOs) can particularly benefit from the Web's relationship building potential. This study aims to explore the potential of Web sites as an online-communication tool of Swiss NPOs. Via content analysis, the Web sites of 134 Swiss charitable fundraising NPOs were examined in order to point out how those organizations are using the Web to create dialogic relationships with their most important stakeholder groups, which are potential donors and the media. Results indicate that the potential of the Internet for dialogic communication is not used efficiently by most NPOs. Nevertheless, NPOs seem to be acknowledging the importance of engaging publics in dialogue, as most of them replied to information requests from potential donors and the media.¹     

Neighborhoods in the Network Society the e-Neighbors study

This study examines whether the Internet is increasingly a part of everyday neighborhood interactions, and in what specific contexts Internet use affords the formation of local social ties. Studies of Internet and community have found that information and communication technologies provide new opportunities for social interaction, but that they may also increase privatism by isolating people in their homes. This paper argues that while the Internet may encourage communication across great distances, it may also facilitate interactions near the home. Unlike traditional community networking studies, which focus on bridging the digital divide, this study focuses on bridging the divide between the electronic and parochial realms. Detailed, longitudinal social network surveys were completed with the residents of four contrasting neighborhoods over a period of three years. Three of the four neighborhoods were provided with a neighborhood email discussion list and a neighborhood website. Hierarchical linear modeling (HLM) was used to model over time the number of strong and weak ties, emailed, met in-person, and talked to on the telephone. The neighborhood email lists were also analyzed for content. The results suggest that with experience using the Internet, the size of local social networks and email communication with local networks increases. The addition of a neighborhood email list further increases the number of weak neighborhood ties, but does not increase communication multiplexity. However, neighborhood effects reduce the influence of everyday Internet use, as well as the experimental intervention, in communities that lack the context to support local tie formation.     

Holding the line online: exploring wired relationships for people with disabilities

Clearly, the Internet represents a huge new step in interpersonal communications. It offers people with disabilities the possibility of confronting the issues of time, space, communication and the body, but what happens when people with disabilities engage with the computer? Do they use the Internet to develop friendships and intimate relationships? Does online communication enhance self‐identity and social being? Do people use the Internet to transcend the vagaries of their frail and vulnerable bodies? Or are they simply ‘holding the line’ online, using the Internet as they would use a letter or a telephone? Is the Internet a chimera, a failed promise, for people with disabilities?     

What's Your Story? Listening to the Stories of Mothers from Multi-Problem Families

The use of a narrative approach in research and treatment enables a close-up view of the world of the client from his/her point of view. This approach opens a door to a differential understanding of states of distress and is particularly relevant with regard to distressed populations for whom verbal communication is the natural means of expression and much richer than any more formal means. The following article offers narrative analyses of stories of three women, mothers of multi-problem families, whose children's development is at risk. The stories were recorded during a research project which studied the responses of the participating women in an intervention program called Yachdav. The narrative analysis reveals the women's subjective perception of their situation of stress and of the methods of assistance available to them. The article examines the contribution of the narrative approach to the understanding of the point of view of the distressed segments of the population as a means of creating an alliance in assistance reception relations.     

Breaking the silence: parentally suicide-bereaved youths’ self-disclosure on the internet and the social responses of others related to stigma

‘Suicide stigma’ contributes to the silencing of parental suicide within family and social networks. This article departs from a narrative theoretical framework on grief and identity to analyse suicide-bereaved youths ‘breaking the silence’ through self-disclosure in self-initiated chat threads on the Internet, which is their way of actively seeking social support, telling of their experiences and opening up space for a renegotiation of the meanings around suicide. The article investigates which narrative frameworks for the interpretation of suicide are operating in these contexts, and whether and, if so, how stigma is reproduced or counteracted. Two frameworks are identified: ‘Who is to blame for suicide?’; and ‘What caused the suicide?’. The former is utilized by the newly bereaved chat-initiators, who attribute blame for suicide to the parent and/or themselves in accordance with stigmatizing discourses. These are reproduced in the responses first and foremost of the non-suicide-bereaved, who construct a dichotomy between the deceased parent as ‘perpetrator’ and the child as ‘victim’ in order to relieve blame. A lack of contact with other suicide-bereaved youths can reinforce feelings of otherness. Identities, however, can potentially be de-stigmatized by the meanings drawn from the latter framework.     

Cyberspace as a new arena for terroristic propaganda: an updated examination

This paper analyzes the role of propaganda use in cyberterrorism. The main premise is that cyberterrorists display various semiotic gestures (e.g., the use of images and Internet videos) to communicate their intents to the public at large. In doing so, they communicate themes??these themes range from hate to anger. Cyberterrorism, then, is a form of theater or spectacle in which terrorists exploit cyberspace to trigger feelings of panic and overreaction in the target population. In many cases, this form of propaganda is the primary means of communication for various cyberterrorist groups to convey their intents. Internet sites also produce numerous opportunities for in-group communication and publicity.     

Internet architecture,freedom of expression and social responsibility: critical realism and proposals for a better future

The article opens by explaining the architecture of the Internet. Given its present raison d'être, a free highway allowing maximum freedom, one may argue that the bounds of free expression are broader in scope on the Net compared with the bounds of legitimate speech allowed on other forms of communication. Contesting this assertion, it is argued that legally speaking, there is no difference between electronic communication and other forms of communication. I probe some problematic forms of expression: terrorism, criminal activity, and cyberbullying, arguing that freedom of expression is important but so is social responsibility. The article concludes by offering a new paradigm Internet for the future called CleaNet©. CleaNet© will be sensitive to prevailing cultural norms of each and every society and will be clean of content that the society deems to be dangerous and antisocial. No cyberbullying, child pornography, hateful bigotry, criminal activity, and terrorist material will be available on the new Net. Netusers, with the cooperation of ISPs and web-hosting companies, will together decide which content will be considered illegitimate and unworthy to be excluded from CleaNet©.     

Effectiveness of Narrative Therapy on Communication Patterns for Women Experiencing Low Marital Satisfaction

The current study was designed as quasi-experimental with a pretest and post-test evaluating the efficacy of narrative therapy on communication patterns for women experiencing low marital satisfaction. Thirty women experiencing low marital satisfaction were chosen using convenience sampling and were randomly assigned to an intervention and waiting list group. The intervention group was treated individually by narrative therapy in eight 45-minute sessions. Results from repeated measurement ANOVA revealed significant differences between and within the groups and interaction between and within groups. Independent and paired t-test results showed significant improvement in the intervention group in their marital satisfaction, male-demand/female-withdraw, and total demand/withdraw with maintenance at eight weeks follow-up. Results included increased marital satisfaction, reduced male-demand/female-withdraw, and reduced total demand/withdraw. Thus, results show that narrative therapy is effective in increasing the marital satisfaction indicators of male-demand/female-withdraw, total demand/withdraw, and marital satisfaction.     

Mapping the two levels of digital divide: Internet access and social network site adoption among older adults in the USA

Older adults have increasingly adopted Internet and social network sites (SNSs), but little communication scholarship has explored systematic differences in access within this population. Using a nationally representative sample of Americans over the age of 50 years from the 2012 Health and Retirement Study, we examine Internet access (N?=?18,851) and SNS adoption patterns (N?=?869) among this sample and explore how these patterns vary by age. Regarding Internet access, results suggest that while the gender divide has reversed in favor of women, older adults who are economically, socioculturally, or physically disadvantaged are less likely to have reliable Internet access. In addition, the view that the various divides in Internet access are less of a concern for those who are younger is only partially supported, as some access-related divides do not vary by age or even decrease with age. For SNS adoption, we found that access to technological resources (diversity of online activities) positively predicts SNS use. Moreover, SNS users are more likely to be younger, female, widowed, and homemakers, perhaps because these individuals are more motivated to use SNSs to complement or compensate for their existing social status. These findings reveal unique challenges and motivations in relation to Internet access and SNS adoption patterns across the later life span.     

Building dialogic relationships through the world wide web

This article provides a theory-based, strategic framework to facilitate relationship building with publics through the World Wide Web. Although many essays on the Web have appeared in professional and technical periodicals, most treatments of the Web have lacked theoretical frameworks. Strategic communication on the World Wide Web can benefit from a consideration of dialogic communication.This article offers dialogic communication as a theoretical framework to guide relationship building between organizations and publics. Five strategies are provided for communication professionals use to create dialogic relationships with Internet publics.