LGBTQI+ icons between resistance and normalization: looking for mediatization of emotions in hashtags

ABSTRACT

The mediatization of emotions emerges as an affordance of social media, the study of which involves paying attention to digital practices and to the construction and expression of public affection. This happens both for the great events and for the daily demonstrations of support or its denial. In this article we work on the phenomenon of the mediatization of emotions linked to two LGBTQI+ icons and expressed in hashtags on Twitter. Placing it in a specific context – the one of well-known television characters who have declared their homosexual orientation or transgender identity. The objective is to understand if the cloud of feelings they have created on Twitter is to be attributed to a true globally mediatized emotional exchange, or just an expression of emotions on the social media, and discover which emotional dynamics, linked to the LGBTQI+ world, they express.     

White-Knuckle Research: Emotional Dynamics in Fieldwork with Racist Activists

Current understandings of emotions as relational expressions rather than individual states have made it possible to reconsider the role of emotion in the research process. This article proposes two ways that qualitative research on social movements can benefit from greater attention to the emotional dynamics of fieldwork. First, by examining the strategic use of various emotions by informants as well as by researchers, scholars are in a better position to explore how informants and researchers jointly shape knowledge and interpretation in qualitative research. Second, exploration of emotional dynamics in interviewing relationships can be used as data to deepen understanding of both the interpretative process and of the emotional content of social movements. I examine these issues in the context of a life history project with activists in contemporary U.S. racist movements.     

Maternal Sensitivity and Infant Emotional Reactivity

SUMMARY

Although the construct of infant reactivity is thought to be a temperamental dimension, investigators have been interested in the relation between emotional reactivity and maternal behaviors. In this study, infants' emotional reactivity to frustrating stimuli and maternal sensitivity and intrusiveness were observed at 5 and 10 months of age. Cluster analysis of infants' emotional expressions revealed three patterns of expressive behavior emerged at both ages: (1) frequent anger and negative (distress) expressions, (2) intense anger expressions, and (3) frequent happy expressions. Results demonstrated that patterns of emotional reactivity at 5 and 10 months differed by maternal interactive style. In addition, patterns of emotional reactivity at 10 months of age could be predicted by differences in maternal caregiving, and conversely, 5-month infant reactivity was predictive of 10-month maternal behavior. Conclusions are made regarding ways that mothers socialize emotions and the bi-directional nature of mother-infant interactions.     

Challenges of Critical Reflection: ‘Nothing Ventured,Nothing Gained’

This paper arises from the experiences of the authors in providing critical reflection training to social workers and health professionals. It examines the cultural challenges involved in undertaking critical reflection, and how such challenges may contribute to learning. We examine the nature of some of these risks and what might be at stake, and how we as educators might manage these in the interests of better learning. First we discuss the concept of critical reflection and the particular approach we take. We then analyse the nature of some of the risks involved by examining the cultural challenges that are at stake. Lastly we posit some strategies to reduce risk and maximise learning.

We outline three major types of cultural assumptions which are challenged by critical reflection. These include assumptions regarding interpersonal communication and dialogue, professional helping and workplace cultures, and regarding knowledge, learning, research and the place of emotions. The implications of these challenges include: the appropriateness of critical reflection for all types of learners; the need for emotional preparation for the critical reflection process; the need to emphasise the professional learning purposes; the need to clarify the use of self‐disclosure; and the need to set up an appropriate alternative cultural environment for the purpose of critical reflection.     

Emotional labor in social workers' practice

The meeting between service users and social workers is emotional, since it is centered on significant challenges and changes in the service users' lives. Emotions are thus always at play in social work, but are managed in various ways by the professional. In an explorative qualitative case study at two Danish social services departments, we identified three types of emotional labor: (1) when the social worker shuts off emotions both during and after the meeting; (2) when the social worker defers emotions and processes them at a later time; and (3) when emotions dominate, and a case gets ‘under the skin’ of the social worker. Emotional labor can have both positive and negative effect on the work, and knowledge about different kinds of emotional labor can aid professional discussion about emotions at the work place as well as the psychosocial working environment for the social workers, factors which help improve practice. The study showed that emotional labor is a multidimensional concept, hence it is not just managed in different ways by social workers; it is always related to the specific emotion culture and the community of practice at the work place.     

The Status of Freud's Legacy on Emotional Processing: Contemporary Revisions

ABSTRACT

This article evaluates, in light of current empirical data, several of the assumptions contributed to our field by Freud about how emotions operate. The idea that expression of emotions dissipates these emotions is evaluated. The idea that bottling up emotion results is ill health is reviewed. The idea that pain of trauma and loss needs to be confronted is examined. Additionally, the assumption that traumatic events invariably result in distress is discussed. It is argued that empirical findings reject the Freudian model of emotion as energy that must be discharged. Empirical findings also support the view that revisiting painful emotion can be helpful when the result is to find a new perspective on painful events. Thus, empirical literature rejects Freudian rationale for confronting prior trauma and loss, while offering new perspectives for how to handle distress resulting from trauma and loss.     

The Contribution of Older Siblings' Reactions to Emotions to Preschoolers' Emotional and Social Competence

SUMMARY

According to Tompkins' (1991) theory on the socialization of emotion, young children's emotional and social competence are influenced by others' reactions to the children's emotions. Patterns of parental reactions to emotions have been shown to account for significant variance in preschoolers' emotion and social competence. However, the impact of others significant in the preschooler's life has been largely ignored. To help fill this gap, associations were examined between older siblings' reactions to 41 preschoolers' emotions and the preschoolers' social-emotional competence (i.e., affective balance, emotion knowledge, positive, prosocial, and provocative responding to peers' emotions, sociometric likability, and teacher-rated social competence). Using a multiple regression strategy, the contributions of sibling reactions and moderating demographic variables to preschooler emotional and social competence were evaluated. Certain sibling reactions, especially positive emotional responsiveness, were shown to play important roles. Many predictions were moderated by age of child, sex of one dyad member     

Crowding density in urban environment and its effects on emotional responding of pedestrians: Using wearable device technology with sensors capturing proximity and psychophysiological emotion responses while walking in the street

ABSTRACT

We conducted a study to examine the influence of crowding in high-density urban areas on the emotional responses of people. We hypothesized that high density leads to the invasion of a personal space that is surrounding everyone’s body which in turn evokes emotional responses, especially negative emotions like stress and aggression. Subjects (n = 30) walked a predefined, crowded path in a Hong Kong commercial center which consisted of urban parts and a park. Along the way, emotional responses were measured psychophysiologically via a wearable device, capturing electrodermal activity, skin temperature, and ambient temperature, among others. Additionally, we used a movement detection sensor to measure the invasion of personal space by other pedestrians. Significant effects of personal space crossings on aversive and appetitive emotional responses are found. Implications for future research are discussed.     

Feeding the Hand that Bit You: Lesbian Daughters at Mid-Life Negotiating Parental Caretaking

SUMMARY

Like other women in our culture, lesbians find parental caretaking is a gendered expectation that often falls to them. This article explores how we negotiate competing demands and integrate our parents' needs into our lives. The daughter/parent relationship may have been strained by parental homophobia, exclusion of our partner, “splitting” between our lesbian and birth family lives, and physical distance. We may recall feelings of metaphorical and physical caretaking not offered to us when we came out, when lack of parental support may have brought financial abandonment and emotional upset. Inversion of the relationship into the child as parental caretaker, fraught with mixed emotions, can bring resolution of long-held resentments and pain.     

Powerful emotions: symbolic power and the (productive and punitive) force of collective feeling

This article argues that emotions can be a medium of social power. Using qualitative interview material from American Jews discussing anti-Semitism and its relationship to contemporary politics, it engages recent scholarship on emotions and political contention and shows how emotions make effective the various forms of symbolic exclusion by which group members exercise what Bourdieu calls symbolic power. It also explores the emotional connections to group membership by which some “excluded” members can engage in symbolic struggle over “the principles of vision and division” Bourdieu (Sociological Theory 7(1), 14–25, 1989) that define the group. Finally, it shows how emotions work to incite discipline in some group members, inspiring them to conform to dominant definitions of group membership so as to avoid both symbolic struggle and exclusion.     

When the main job tasks are perceived to be ‘irrelevant’ in the workplace: the internal uselessness of corporate social responsibility work in Japan

ABSTRACT

Despite a symbolic shift toward ‘emotional taint’ in dirty work literature, the role of the workplace has not been studied in relation to socially admired professions, such as corporate social responsibility (CSR) work. This article carries out an in-depth, critical examination of CSR as an emotionally tainted occupation in Japan. Its findings, substantiated by an analysis of 34 CSR workers’ rhetoric, help conceptualise ‘internal uselessness’. This emerges when workers feel their organisations publicly foster an image of their work that is decoupled from its internal reality, assigning them chief tasks they consider irrelevant. This leads to negative consequences that damage their workplace social relationships, professional aspirations and emotional well-being. The findings ultimately show that these CSR workers in Japan attempt to counterbalance internal uselessness through a social quest with peers outside their workplace, but also manage their emotions by rationalising their job status as inescapable, influenced by situated commitment norms.     

Planning for Aging in Place: Incorporating the Voice of Elders to Promote Quality of Life

Abstract

Aging in place offers emotional and physical benefits; however, challenges associated with advanced age may make aging in place difficult. As communities across the country prepare for forecasted increases in the proportion of older residents, it is important to understand barriers that may prevent aging in place. Perceived barriers voiced by residents of a suburban county who completed an Aging in Place Needs Assessment Survey were categorized into four themes: need to downsize/home modification; need for assistance; family desire to reciprocate care; and isolation. A fifth group with no intent to relocate, but with concerns about having to, was also identified. Included among this group were persons with mental health or developmental disorders, such as anxiety and autism spectrum disorder. Results were examined through a person-centered lens to illustrate that aging in place may be the desired option even among residents who indicate that it is not. It is important that aging-in-place initiatives preserve identity by fostering a sense of autonomy, control, and well-being in older residents.     

Tweeting India’s Nirbhaya protest: a study of emotional dynamics in an online social movement

Abstract

Previous research has recognized the role of emotions in protests and social movements in the offline world. Despite the current scenario of ubiquitous social media and ‘Twitter revolutions,’ our knowledge about the connections between emotions and online protests still remains limited. In this study, we examine whether online protest actions follow the same emotional groundwork for supporting and nurturing a social movement as in the offline world, and how these emotions vary across various stages of the social movement. Through a computer-assisted emotion analysis of 65,613 Twitter posts (tweets), posted during the Nirbhaya social movement (movement against the Delhi gang-rape incident) in India, we identified a strong resemblance between online emotional patterns and offline protest emotions as discussed in literature. Formal statistical testing of a range of emotions (negativity, positivity, anger, sadness, anxiety, certainty, individualism, collectivism, and achievement) demonstrates that they significantly differed across stages of the social movement; as such, they influenced the course of the online protest, resonating parallels with offline events. The findings highlight the importance of anger and anxiety in stirring the collective conscience, and identify that positive emotion was pervasive during the protest event. Implications of these findings are discussed.     

The Magic of Multiple Emotions: An Examination of Shifts in Emotional Intensity During the Reclaiming Movement’s Recruiting/Training Events and Event Reattendance1

This article examines whether emotional fluctuations predict the likelihood of future attendance at a movement’s week‐long recruitment and training events. I present a statistical analysis of longitudinal survey data, and then examine qualitative data on multiple emotions and “chains” of emotions over time. Qualitative and quantitative data together generate a multifaceted understanding of emotions’ interactions over time and their independent and combined ability to predict who returns to the events a year later. Previous work on emotions and movement recruitment has confined itself to whether emotional experiences were positive or negative or focused in depth on one particular emotion. This article’s findings show that confusion, courage, fear, and hope have a substantial and sometimes interactive impact on attendance at subsequent events.     

Responses to bullying among high-school students through the lens of general strain theory

Abstract

In General Strain Theory (GST), Agnew asserts that negative emotions in response to strains are associated with antisocial behavior. Researchers found GST to explain criminal and self-harm responses to bullying. However, not all youth respond antisocially, such as by harming the self or others. Thus, the question remains, when do youth respond to bullying antisocially versus asocially or prosocially? This study examined situation-based negative emotions, the availability of alternative relationships, and behavioral responses to physical, verbal, relational, and cyber bullying to answer this question. This study integrates research from sociology, criminology, health, and social psychology to address this question among a sample of high-school bully victims. This study found variation in the emotional and behavioral responses based on the type of bullying. However, across bullying types, the availability of alternative relationships was associated with increased prosocial responding.     

Gender,race, and the use of prayer to manage anger

ABSTRACT

Women and blacks are more likely than men and whites to use prayer to manage negative emotions such as anger. However, the pathways explaining these associations are not fully understood. Using data from the 1996 General Social Survey’s emotion module, we evaluate four potential mechanisms that might account for these associations: women’s and blacks’ relatively high levels of religious participation, relatively low socioeconomic status, extended duration of their negative emotional experiences, and relatively lower perceived control. Women’s and blacks’ higher likelihood of using prayer to manage anger is partially accounted for by their higher levels of religious participation, lower socioeconomic status, and duration of anger. Lower levels of perceived control contribute only to blacks’ use of prayer to manage anger. Our findings highlight the importance of identifying pathways that explain why particular social groups use particular emotion management strategies.     

Theory and Practice of Systemic‐Dialogical Therapy

Systemic‐dialogical therapy originates from an evolution of Milan systemic therapy, through a reflection on Bakhtinian dialogue and on power and knowledge dynamics in therapeutic sessions. The model considers both emergent patterns in human interaction and the dialogical nature of human exchanges in which emotions play a relevant part. Such theoretical considerations prompted the creation of specific practices, such as emotional micro‐hypothesising, considering heteroglossia in the session, dialogue with the context, finding one's place in the relational network, and fostering relational responsibility in both therapist and clients. The practice of systemic‐dialogical therapy is illustrated by a clinical case study.     

Working with emotion: Issues for the researcher in fieldwork and teamwork

This paper addresses the role of emotion in the qualitative research process and in particular, the effects of emotional experiences on the researcher. Drawing briefly on the literature, we show the importance of emotion for understanding the research process. Whilst this literature acknowledges the emotional risk for research respondents, there is little evidence providing in-depth understanding of the emotions of the researcher. We consider theoretically and empirically, the significance of emotion throughout the duration of a research project. Using our own personal experiences in the field, we present a range of emotional encounters that qualitative researchers may face. We offer suggestions for research teams who wish to develop strategies for 'managing' emotion and effectively utilizing 'emotionally-sensed knowledge'. We conclude that unless emotion in research is acknowledged, not only will researchers be left vulnerable, but also our understandings of the social world will remain impoverished. The challenge therefore is how to construct meaning and develop understanding and knowledge in an academic environment that, on the whole, trains researchers to be rational and objective, and 'extract out' emotion.     

Scale development for measuring publics’ emotions in organizational crises

Although publics’ emotional responses have gained increasing importance in crisis communication research, reliable scales measuring crisis emotions specific to organizational crises are lacking. As the first study developing a multiple-item scale for measuring publics’ crisis emotions, this study examines the conceptualization and operationalization of attribution-independent crisis emotions versus attribution-dependent crisis emotions by employing two survey data sets (N = 490) for scale development and testing. Results indicate that three types of emotions are likely to be felt by publics when exposed to organizational crises: (1) attribution-independent (AI) crisis emotions; (2) external-attribution-dependent (EAD) crisis emotions; and (3) internal-attribution-dependent (IAD) crisis emotions. The scale's reliability, factorial structure, and validity are further assessed. The findings confirm that the underlying processes of publics’ emotions felt in crisis situations are different from those felt in non-crisis situations. Consequently, this scale provides a valid and reliable psychometric tool for researchers and crisis managers to measure publics’ different emotions that are relevant to a crisis situation, as a result of crisis attribution appraisal.     

Souls on Ice: Incorporating Emotion in Web-Based Education

SUMMARY

Emotions have been neglected in education and online education, in favor of a heavy emphasis on cognition and rationality. This article explores the significance of emotion in learning and how recent research is identifying some pathways and dynamics in the way emotions impact on learning and on web-based learning. Online learners have not been considered as “emotional beings” and web-based education has not addressed this dimension in any significant way. A constructivist, emotionally-oriented (CEO) model of web-based education is introduced which emphasizes safety, challenge, and new thinking, and offers several strategies to enhance the emotional experience of learners.