Snippets and silences: Ethics and reflexivity in narratives of sistering

This paper considers two aspects of feminist orthodoxy regarding ethics and reflexivity during data analysis in qualitative research. These methodological issues surfaced in an exploratory study of how discourses of sistering socially construct and produce feminine subjectivity. Research was carried out with 37 women aged between 6 and 50 from different class and ethnic backgrounds living in the UK. Auto/biographical work in sociology influenced the design of the qualitative methods and the use of a grounded theory and case study approach to the analysis of the interview narratives. The discussion of methodological dilemmas-how to analyse multiple perspectives of relationships with varying degrees of disclosure among participants-is located within both feminist standpoint and poststructuralist theory. A case is made for guaranteeing anonymity rather than confidentiality, and offering selective reciprocity rather than an equal exchange between researcher and participants. The challenge of working with feminist reflexivity is considered through the notion of bounded privacy and a silenced 'I'.     

Outcomes focused user involvement in social work education: applying knowledge to practice

Abstract

This paper discusses an innovative approach connecting service user and carer involvement (SUCI) in social work education to social work practice. The research team, comprised service users, carers, social work students and module leader, worked collaboratively democratising the research process. At the University of Dundee, a core social work module facilitates students to spend 15 h with a service user and/or carer (host) gaining a unique insight into their everyday lives. During this time, hosts and students discuss two policy practice questions, responses to these questions are generating annual qualitative data, with study findings being disseminated at local and national level. The experiential learning students acquire from spending time with their host becomes the site of knowledge creation through involvement that is applied to practice. This paper reports on the narratives emerging from the longitudinal data (2012–2015, n = 90) on the changing landscape of social care in Scotland and the dissemination of project findings. We explore the intersection where the voices of service users and carers, student learning and social work practice coalesce. A model of outcomes focused SUCI is introduced as a template for meaningful, sustainable and outcomes-focused SUCI in social work education.     

Researching others: epistemology,experience, standpoints and participation

This paper discusses a longitudinal, interview-based study of Australian secondary school students that explores the interaction between school ethos and forms of subjectivity. The study was designed to enable prospective and retrospective understandings of identity over time. It is suggested that this methodology encourages a reflexive self-positioning for both participants and researchers and, in the accumulation of an archive of perspectives, responds to poststructuralist critiques of contingency and construction in research interviews. Second, it is argued that the richness of longitudinal research invites more than one kind of analysis, and that working with and across conventionally divergent theoretical approaches can be fruitful. This is discussed with reference to Bourdieu's account of social field and habitus, and Hollway and Jefferson's notion of the 'defended subject'.     

Hindsight,foresight and insight: The challenges of longitudinal qualitative research

This paper describes a UK based longitudinal qualitative study following approximately 100 young people over 9 years. It provides an overview of the research design, methods of data collection and analysis as well as reflecting on the strengths and weaknesses of the strategies employed. We focus on the value of a devolved research design, complementary cross-section and temporal analytic approaches and the effects of being involved in a longitudinal study on researchers and participants. The paper aims to contribute to a growing understanding of the practical, ethical and epistemological challenges presented by longitudinal qualitative methods, and highlights those challenges that are specific to this method as well as those which are amplified by this kind of approach.     

Racialising emotional labour and emotionalising racialised labour: Anger,fear and shame in social welfare

This paper brings together the empirical work of Yasmin Gunaratnam with hospice social workers and that of Gail Lewis with local authority social workers. It uses a conceptually expanded notion of 'emotional labour' to explore and theorise links between different forms of emotion management and racialised subject positions and practices in social care for both those categorised as 'ethnic minorities' and as 'white'. The analytic framework draws upon the political scholarship of Audre Lorde and Thandeka and the psychoanalytic work of Melanie Klein to explore talk about the production of anger, fear and shame. A common focus in the writing of these different authors is the self/other relation and the attention given to personal, interpersonal, inter-group and intra-group dynamics. The paper argues that the irrational and unconscious aspects of racial dynamics cannot simply be countered by appeals to the rational. There is a need to recognise and integrate rather than 'split' positive and negative emotions about the self and 'others'. Such integration is seen as a source of internal strength and psychic health making for the possibility of caring and constructive relationships in social care organisations through which the complexities of difference can be recognised and valued.     

Going the distance: 'Closeness' in qualitative data analysis software

This study about researchers' transitions to using qualitative data analysis (QDA) software identified three stages of 'closeness to the data': the tactile-digital divide; the coding trap; and the metacognitive shift. The 'tactile-digital divide' involves adapting to working on screen instead of paper, an initially distancing process. As users gain comfort with the software, they experience 'the coding trap'--an issue of too much closeness to the data. Users warned that there was a tendency to become 'bogged down' in coding, and developed strategies to provide analytical distance. 'The metacognitive shift' involves learning to think about software processes with the same level of reflectivity that should accompany qualitative research processes in general, including developing strategies for error recognition. These transitions invite reflections on the nature of 'cognitive tools' and expertise with them, which lead to implications for evaluating research and considering trustworthiness.     

Inviting intimacy: The interview as therapeutic opportunity

This paper explores the notions of time and texture --or the interplay of the temporal and cultural dimensions of social life--as the conceptual foundation for the development of longitudinal qualitative (LQ) methodologies. It illustrates the different ways in which time is theorized among both qualitative and quantitative researchers in order to draw out the creative potential offered by LQ methodologies for understanding the dynamics of everyday life. The paper concludes by exploring how LQ methodologies might be used in the context of childhood research and for revisioning the process of 'growing up'.     

Implementations,change management and evaluation: A case study of the centre for excellence in teaching and learning in reusable learning objects

Abstract

This paper describes an e-learning project in the area of reusable learning objects (RLOs) that has attempted to bring about technological and cultural change across three diverse universities. The three partner universities in the Centre for Excellence in Teaching and Learning in Reusable Learning Objects (RLO-CETL) are London Metropolitan University (LMU), the Universities of Cambridge (CAM) and Nottingham (NOTT). The goal of our study was to gain an improved understanding of the following question: what are the cultural differences across three organisations in the management of people and change? The work described in this paper draws on an institutional change model and grounded theory to provide a framework for the qualitative analysis of data from practitioners from the three partner sites. A key facet of our change model is the notion of the tipping point; this is a point at which enough individuals in a system have adopted an innovation so that the innovation's further rate of adoption becomes self-sustaining. It appears that key pockets in some of the partner sites have hit the tipping point. Various other findings are presented on the basis of our qualitative analysis, which draw out the cultural differences across the three sites. The paper concludes by asserting that the qualitative analysis has raised various issues, which are worthy of further research, particularly the under-researched role of students as key change agents.     

Respect for persons

Abstract

The notion of ‘respect for persons’ is a key notion in moral philosophy as well as in social work ethics. The Kantian notion of a person has, together with individualism, liberalism and positivism, given rise to a strange ideological mixture which ‘guided’ social work theory and practice for some time. Gaita's concept of respect for human beings, examined in this paper, contrasts with the poverty of this ideological mixture. Concepts such as ‘goodness’, ‘remorse' and 'sensibility’ explain why Gaita sees the ethical as something that is both sui generis and of the utmost practical importance. They clarify the irreplaceability of human beings, emphasise the need for moral agents to have ‘historical integrity’, and in general show that a moral agent is much more substantial than a res cogitans. This paper attempts to indicate the relevance of these considerations for social work.     

Alternative approaches to researching social capital: A comment on van Deth's measuring social capital

This paper responds to van Deth's overview of empirical research on social capital and the difficulties of measuring the concept. We entirely agree with many of the problems that he identifies with the dominant mode of enquiry to date: namely survey and polling methods of attitudinal data. We are sure there are ways of improving on such quantitative methods although we are of the view that qualitative research is especially helpful for exploring the processes of social capital formation and the relationship between networks and norms so crucial to Putnam's use of the concept. Briefly, we discuss our own qualititive work involving intensive interviews with 120 activists drawn from a Citizens Audit of Britain. We address the importance of pre-existing trust and informal processes of mobilization, the significance of experiences of group involvement for generating norms of trust as well as distrust and the extent to which evaluations of such experiences influence wider views of participation and democracy in Britain. In sum, we totally endorse van Deth's call for the greater use of 'multi-methods and multi-level srategies' in empirical research by extending his plea to consider the valuable role of qualitative methods in the study of social capital.     

Assembling life history narratives from quantitative longitudinal panel data: What’s the story for families using social work?

Abstract

Embedded within quantitative longitudinal panel or cohort studies is narrative potential that is arguably untapped but might enrich our understanding of individual and social lives across time. This paper discusses a methodology to assemble the life history narratives of families using social work by drawing on quantitative data from the British Household Panel Survey. It explores whether this person-centred approach helps us to understand the counter-intuitive results of a parallel multivariate analyses, which suggest that families using social work fare worse than similar others over time. Our findings are tentative, due to the experimental use of this narrative method and the limits of social work information in the data-set. Nonetheless, the life histories presented bring to light complexities, diversity and the non-linear pathways between families’ needs, support and outcomes that the aggregates obscure. We conclude that reconstructing families’ lives in this way, especially in the absence of complementary longitudinal qualitative data, affords the wider opportunity to interrogate and better understand the findings of quantitative longitudinal studies.     

Being a man in long term care

PurposeMen tend to represent a distinct minority in long term care (LTC) facilities. Here we explore men's seldom examined experience in LTC.Design and methodsAs part of a major study of Bereavement in Long Term Care, we focus on 21 men who live in five LTC facilities (assisted living facilities and nursing homes). Transcribed qualitative, in-person interviews are examined using standard qualitative analytic methods.ResultsThrough multiple rounds of coding three inter-related themes emerged as salient. (1) Men's work experience as central to their sense of identity. (2) The presence of a wife often is associated with men's sense of couplehood and of feeling protective. (3) Men often regulate their relationships with other LTC residents.ImplicationsDiscussion examines how these three themes are related to men's maintenance of a masculine role in LTC.     

Employment Practices and the Gendering of Air Canada's Culture during its Trans Canada Airlines Days

From the earliest days women have had active roles in the commercial aviation industry. Yet most airlines' employment practices have led to narrow definitions of what constituted women's work. This study, as a part of a broader study on employment practices and the gendering of organizational culture, mirrors a similar study of British Airways by Mills (1994) and takes a rules approach, within a sensemaking framework (Helms Mills and Mills, 2000), to analyze the data. In this case, the first three 'junctures' in the history of Air Canada/TCA will be explored to show how women's work was understood and how women were represented during each of these periods. The use of corporate documents will support the notion that women were mostly thought of and portrayed as idealised, sexualised objects, which were considered dispensable. This narrow definition of women's roles has not only diminished the opportunities for career advancement but it has also minimized the importance of the work women in the airline industry have done.     

Doing collaborative research: doing what feels right and makes sense

Drawing on current doctoral research in the UK, this paper discusses the benefits, challenges and dilemmas associated with adopting a collaborative approach to exploring the experiences of women offenders as consumers of community-based health and social care services. The initial focus is on the rationale for setting up an advisory group of 'expert advisers/knowers', as a means of collaborating with women with direct and personal experience of the criminal justice system. In addition, the group's role in supporting, advising and guiding the research process is explored with particular emphasis on examining the practice of building long-term relationships with 'vulnerable' groups of women. Both short and long-term ethical issues are considered, for example, the implications of adopting an approach based on reciprocity, mutual disclosure and 'friendship' and the impact of 'role reversal' where it is the researcher who ultimately feels powerless and abandoned in the relationship. A key theme that underpins the work is the notion that in this context, 'doing' collaborative research essentially embraced 'doing' what fundamentally 'felt right' and 'made sense' thus ensuring that the study was meaningful to all involved.     

The puzzle of metaphor and voice in arts‐based social research

Research exploring the emotional responses to crime experienced by the citizens of several major European and North American countries has suggested that a significant proportion of the residents of these countries 'fear' or feel 'angry' about the possibility of criminal victimization. It has ceased to appear incredible to us that we are regularly finding that between a quarter and two thirds of our citizens are fearful or 'angry about crime' 'all of the time'. The argument put forward in this contribution to the work in this field is that the emotional responses to crime have been exaggerated by the inappropriate use of the survey as a measurement tool. Ethnographic and qualitative data suggest that experiences of 'fear' and 'anger' are less common. Suggestions for improving the ability of the questions used in surveys to accurately capture these emotional responses are advanced.     

The Mental Health System and Sense of Self Among Adults with Serious Mental Illness

Abstract

Development of a sense of self is a lifelong process. One's sense of continuity in the context of the demands of multiple role identities contributes to both psychological well-being and opportunities for acceptance into valued social roles. The onset of a mental illness can rupture an emerging sense of self and require intense and painful restructuring of one's beliefs and expectations. This study was a secondary analysis of qualitative data from interviews with twenty people who self-identified as having serious mental illness to explore how well the mental health system addresses the ingredients that promote, create, or restore a valued and adaptive sense of self.     

Realising children's agency in research: Partners and participants?

This paper seeks to contribute to debates within the 'new' sociology of childhood by focusing on issues of structure and agency in the research process. Drawing on a detailed qualitative study of children's paid work and employment, funded as part of the ESRC 'Children 5-16: growing into the 21st Century' initiative, the discussion examines the extent to which it is possible to design and conduct research on and for children, where children are participants in the research process. The paper suggests that despite the best intentions of researchers, the structure and organization of research inevitably reduces children to the status of at best, participants rather than partners and at worst objects of the researchers gaze. The reasons for this relate to issues of methodology rather than method in that what counts as acceptable academic knowledge is defined in relatively narrow and conservative terms by academics who are invariably adults and to children's lack of research or academic capital.     

Organization as a theatre of performance

In this paper we introduce Bergson's philosophy of "action, process and movement" and its relevance for social science and the study of organizational culture. Bergson's philosophy of change argues against the spatialisation of thought in which phenomena are broken down into discrete components to be numbered, sequenced and manipulated: rather he argues for a view of time as qualitative; intuition as situated within experience rather than about it; the importance of the body in social experience and the importance of morality and religion in social life - in short and embodied conception of culture. Bergson's culture is socialised time actualised in experienced duration or durée - culture is always in motion, and does not need culture clash to drive change, but cultural expression and formulations are not, which runs counter to functionalist and psychoanalytic views of culture. Creativity, or the élan vital , is the human impulse to organise, but to improvise rather than to locate, divide and control. Culture grounded in experienced time and driven by the élan vital is in ceaseless motion - it is duration because its is en-dured as a multiplicity rather than as a unity. Where heroic leaders in treatments of organizational culture invite us the change our place in the world, in Bergson's thought they invite us to change out time - our qualitative experience of duration. We examine these arguments through a review of Bergson's work, concluding that Bergson's resonates with postmodern approaches to culture which shift our attention from signification to implication.     

Holocaust Child Survivors and Child Sexual Abuse

ABSTRACT

This study utilized a qualitative analysis of child survivors of the Holocaust who were sexually abused during World War II. The research study aimed to give this specific group of survivors a voice and to explore the impact of multiple extreme traumas, the Holocaust and childhood sexual abuse, on the survivors. Twenty-two child survivors of the Holocaust who were sexually abused during the war completed open-ended interviews. The data was qualitatively analyzed according to Tutty, Rothery, and Grinnell's (1996) guidelines. Three major themes were found: issues relating to the sexual abuse trauma, survivors' perceptions of the abuse, and survivors' general perspectives towards life. The identity of the offenders, Jewish or non-Jewish, determined the survivors' feelings towards themselves, the perpetrators, and about the worth of life.     

Teaching Globalization to Social Work Students: In and Out of the Classroom

This paper was part of qualitative research that sought to explore motivations of Masters-level students (n = 53) in taking an elective course in international social work at a large public university in the Southeastern US. A review of the literature includes the foundational aspects of globalization and its relationship with social work education. Through content analysis, results show comportment of students' stated motivations for taking the course and the contemporaneous literature on globalization. Themes expressed are the historical context of globalization, concern about global inequalities, and the varying impacts of globalization around the world. Discussion is directed towards exploring ways of effectively infusing globalization content in the social work curricula.