Emotional Intelligence, Emotion and Social Work: Context, Characteristics, Complications and Contribution

Emotional intelligence (EI) has become one of the new management‘buzz’ terms. It is suggested that this is the missingingredient that separates average from top management or performance.However, despite its potential relevance for social work practice,there has been little investigation and few reports about itsapplication in social work settings. This paper seeks to stimulatedebate about the role of EI in social work practice by consideringits development, definitions and problematics. Whilst the empiricalevidence supporting the existence of a separate and measurableEI is ambiguous and emergent, the role of emotion in the organizationof human behaviour is more firmly established. The paper examinesthe role of EI and emotion in relation to five core social worktasks: engagement of users; assessment and observation; decisionmaking; collaboration and co-operation; dealing with stress.The paper situates itself in the rapidly changing context ofsocial work: the merger of social services departments withlarger more powerful bureaucracies; the movement towards integratedservice delivery; and the new social work degree. It is arguedthat social work needs to identify its claims to professionalcompetence at a time of such change, one of which is the abilityto use relationships to address users’ needs. This requiresthe capacity to handle both one’s own and others’emotions effectively.     

Caregiver Emotional Expressiveness,Child Emotion Regulation,and Child Behavior Problems among Head Start Families

The present study examined the relationships between caregivers' self‐reported positive and negative emotional expressiveness, observer assessments of children's emotion regulation, and teachers' reports of children's internalizing and externalizing behaviors in a sample of 97 primarily African American and Hispanic Head Start families. Results indicated that higher caregiver negativity and lower child emotion regulation independently predicted more internalizing behavior problems in children. Additionally, children's externalizing behavior problems were negatively predicted by caregivers' self‐reports of positive emotional expressiveness. Importantly, results also suggested that caregivers' emotional expressiveness and children's behavioral problems may be non‐linearly related, and that child gender may play an important moderating role. These results emphasize the importance of family emotional climate and child emotion regulation in the behavioral development of preschool‐age children, and highlight the need for improved theoretical and practical understanding of socioemotional development in diverse populations.     

Emotional Climate as Emotion Accessibility: How Countries Prime Emotions

Many everyday collective emotions are shared emotional conventions, that is, social practices with an attributed emotional meaning (e.g., complimenting as a sign of conventional love). Emotional conventions lead to a collective priming of some categories of emotion. For example, New Year Eve's emotional conventions prime words such as "happy." We define emotional atmosphere and emotional climate as emotion accessibility caused by the priming of specific categories of emotion linked to emotional conventions. We report two sets of data in support of this approach: (1) the accessibility of categories of emotion in relation to unusual historical events (the 1992 World Expo in Seville and the March–April 2004 terrorist attacks in Madrid), and (2) the differential priming of specific categories of emotion on the Internet in different countries. We discuss the theoretical and practical implications of this approach to "emotional climate."     

Mutual Positive Emotion with Peers,Emotion Knowledge,and Preschoolers' Peer Acceptance

Preschool children's emotion knowledge was examined as a possible mediator of the link between their mutual positive emotional expressiveness with peers and peer acceptance. Data were collected from 122 preschool children (57 boys, 65 girls; 86 European American, 9 African American, 17 Hispanic, and 10 other ethnicity; M age = 57.61 months) over a period of 2 years. In year 1 observations were made of children's emotional expressiveness with peers, and children completed sociometric interviews. In year 2, children completed emotion knowledge interviews and sociometric interviews. Analyses revealed that children who expressed more mutual positive emotion with peers in year 1 were better liked by peers in year 2, after controlling for year 1 peer acceptance. Mutual positive emotion in year 1 was associated with children's emotion knowledge in year 2. Both year 1 mutual positive emotion and year 2 emotion knowledge made independent contributions to peer acceptance in year 2.     

The Role of Child Emotional Responsiveness and Maternal Negative Emotion Expression in Children's Coping Strategy Use

This study examined the additive and interactive effects of children's trait vicarious emotional responsiveness and maternal negative emotion expression on children's use of coping strategies. Ninety‐five children (mean age = 5.87 years) and their mothers and teachers participated in the study. The mothers reported on their own negative emotion expression and the children's empathic concern and personal distress tendencies. The mothers and teachers reported on the children's use of avoidant, support‐seeking, and aggressive‐venting coping strategies. Empathic concern was positively associated with the children's use of support seeking and negatively associated with the children's use of aggressive venting, whereas personal distress showed the opposite pattern of associations. Maternal negative emotion expression moderated some associations between the children's emotional responsiveness and coping. These findings support the hypothesis that children's tendencies to experience empathic concern or personal distress indicate functionally distinct styles of emotional arousal that may have broader consequences for socially competent behavior in response to normative stressors.     

Low and Middle Income Mothers' Regulation of Negative Emotion: Effects of Children's Temperament and Situational Emotional Responses

The present study investigated the effects of situational (child situational emotions) and dispositional (child temperament) child variables on mothers’ regulation of their own hostile (anger) and nonhostile (sadness and anxiety) emotions. Participants included 94 low and middle income mothers and their children (41 girls; 53 boys) aged 3 to 6 years. Children's situational emotions (anger, sadness, or fear) and parent emotion type (hostile or nonhostile) were important predictors of mothers’ regulation, but their effects were influenced by SES: Middle income mothers were more likely to control hostile than nonhostile emotions in response to child anger and sadness, and more likely than low income mothers to control hostile emotions in response to child sadness and fear. Low income mothers were more likely than middle income mothers to control nonhostile emotions in response to child anger. However, results also suggest that differences in emotion regulation between low and middle income mothers may stem from the link between SES and authoritarian parenting beliefs. Maternal regulation of negative emotion was not predicted by child temperament.     

情感，商业势力入侵的新对象——评霍赫希尔德《情感整饰：人类情感的商业化》一书

如果说涂尔干(E. Durkheim)从“自杀”这一极具个人色彩的行动中,揭示出社会因素是如何影响着人们的行为,从而展示了如何以实证的方法来进行社会学的研究,那么阿莉·卢赛尔·霍赫希尔德(ArlieRussell Hochschild)则通过《情感整饰:人类情感的商业化》一书向我们表明———通常看似比自杀行为更具个人化色彩的情感(emotion &feeling), 也同样受制于社会因素的操控 ( management &engineering)。1《情感整饰:人类情感的商业化》一书1983年由加州大学出版社出版,它一出版,就引起了学界以及社会的高度注意。《纽约时报》“书评专栏”将…     

Children's Anger, Emotional Expressiveness, and Empathy: Relations with Parents' Empathy, Emotional Expressiveness, and Parenting Practices

In Roberts and Strayer (1996 ) we described how emotional factors were strongly related to children's empathy, which in turn strongly predicted prosocial behavior. This paper focuses on how these child emotional factors, assessed across methods and sources, related to parental factors (empathy, emotional expressiveness, encouragement of children's emotional expressiveness, warmth and control) for a subset of 50 two‐parent families from our earlier sample. Parents reported on their emotional characteristics and parenting; children (5 to 13 years old; 42% girls) also described parenting practices. Children's age and parenting factors accounted for an average of 32% of the variance in child emotional factors, which, with role‐taking, strongly predicted children's empathy. In contrast to earlier, less comprehensive studies, we found important paths between parents’ and children's empathy, mediated by children's anger. These countervailing pathways largely neutralized each other, resulting in the low correlations usually seen when parents’ and children's empathy are examined in isolation. Thus our findings are an important confirmation and extension of the theoretically expected link between parents’ and children's empathy.     

The Social Sharing of Emotion as an Interface Between Individual and Collective Processes in the Construction of Emotional Climates

The study of private emotional experiences reveals that an emotion is typically followed by social sharing. Additionally, the target's responses stimulate the sharing person's emotional expression. The reciprocal stimulation of interactants favors empathy and emotional communion. Consequences are two-fold: (1) the sharing process reactivates emotional arousal in both agent and target, and (2) it strengthens social bonds. Sharing targets also share what they heard with others, who then experience a similar need. Social sharing also develops when an emotional event strikes collectively. In this case, however, the propagation consequences are geared up in a spectacular manner both because there are as many sharing sources as there are members in the community and because every sharing reactivates felt emotions among interactants, thus reloading the propagation flow. It is argued that such chain reactions contribute to construct an emotional climate in the concerned community. It is predicted that emotion sharing would impact (1) on emotional climate in general; (2) on group cohesion and solidarity, with positive consequences for emotional climate; and (3) on collective memory, with potential consequences for emotional climate in the long run. Each of these predictions is detailed and illustrated with available empirical evidence.     

Individual Differences in Infants' Emotional Resonance to a Peer in Distress: Self–Other Awareness and Emotion Regulation

In this study, relations between emotional resonance responses to another's distress, emotion regulation, and self‐other discrimination were investigated in infants three‐, six‐, and nine‐months‐old. We measured the emotional reactions to the pain cry of a peer, along with the ability to regulate emotions and to discriminate between self and other body movements. We found evidence that infants do regulate their emotional resonance responses to another's distress. This relation is age specific, with younger infants using more primitive self‐soothing behaviors, while in older participants attentional based strategies relate to affect sharing reactions. Only nine‐month‐old infants have shown self‐other differentiation abilities, and these were significantly connected to their emotions in response to a peer's distress. These findings have implications for our understanding of early empathy development.     

Domestic Violence, Emotional Competence, and Child Adjustment

This article examined emotion competence in children exposed to domestic violence (DV). It also examined the hypothesis that children's emotional competence mediates relations between DV and children's later difficulties with peers and behavioral adjustment. DV was assessed when children were at the age of five, emotional competence was assessed at the age of 9.5, and peer quality and behavioral adjustment were obtained at the age of 11. Children from homes with greater DV were less aware of their own emotions and more emotionally dysregulated at the age of 9.5. Emotional awareness mediated the relationship between DV at the age of five and children's friendship closeness and internalizing problems at the age of 11. Emotion dysregulation mediated the relationship between DV at the age of five and children's negative peer group interactions, social problems, and internalizing and externalizing problems at the age of 11. Results are discussed in terms of the impact of DV on children's emotional development and the role that different aspects of emotional competence play in children's socio‐emotional adjustment.     

Body Image and Body Change Strategies Within Friendship Dyads and Groups: Implications for Adolescent Appearance‐based Rejection Sensitivity

Appearance‐based rejection sensitivity (appearance‐RS) consists of concerns about, and expectations of, rejection because of one's appearance (Park). This study examined dyadic‐ and group‐level friendship characteristics as correlates of early adolescents' appearance‐RS. Using subgroups of an initial sample of 380 participants, appearance‐RS was examined within best friend relationships (N = 132, M_age = 13.84) and friendship groups (N = 186, M_age = 13.83). Overall, best friends were similar in their appearance‐RS, body dissatisfaction, restrictive dieting, appearance‐conditional self‐worth, appearance values, and self‐rated attractiveness. Similarities between individuals and their friendship groups were consistent with the findings for dyads, except for self‐rated attractiveness and dieting. Appearance‐RS was higher in adolescents whose best friends and friendship groups reported greater restrictive dieting and appearance‐conditional self‐worth. In general, associations did not differ for boys and girls, but having a higher proportion of boys in the friendship group was associated with lowered appearance concerns.     

The Impact of the Madrid Bombing on Personal Emotions, Emotional Atmosphere and Emotional Climate

This article analyzes the personal emotions, emotional atmosphere, and emotional climate in Spain both one week and two months after the terrorist attacks that took place in Madrid on March 11, 2004. It also examines the relationship among these variables and their effect on various behaviors. Participants consisted of 1,807 people from seven autonomous regions in Spain with a mean age of 27.64 years. Personal emotions were significantly affected by degree of Spanish identification. These personal emotions and the general emotional atmosphere were characterized by high levels of sadness, disgust, anger, and contempt, as well as (to a lesser degree) fear. Personal emotions, emotional atmosphere, and the nation's emotional climate improved after two months, although a high degree of sadness persisted in the atmosphere. The emotional climate was relatively independent and stable. Personal emotions had a low but significant capacity for predicting avoidant and altruistic behaviors. Measures of emotional climate added to this ability to predict specific avoidant and altruistic behavior.     

身体、焦虑与网络

网络世界 引言 在现代社会生活背景下展开的实际的社会互动中,人们不断地面对着各种促使自身不得不关注自身身体的情境。越来越多的人已经开始自觉或不自觉地意识到,人际互动的成功与否,在很大程度上取决于个人对自己身体的控制和把握。原因在于在注重个体性自我的现代社会中身体的关注直接成为构建自我和自我展示的关键过程。然而,由于在共同在场的互动过程中,几乎所有的主体都无法避免对身体     

Heal,Body, Heal

No abstract available for this article.