Action,Reaction and Resignation: How Refugee Women and Support Organisations Respond to Labour Market Integration Challenges during the Covid-19 Pandemic

Even without the impact of a global pandemic, refugee women face obstacles to their integration into the labour market. Complex integration challenges are situated across different, yet interwoven, levels. These include restrictive policies at the institutional level, limited funding for support measures at the organisational level and a lack of skills at the individual level. Many of these are gendered and specifically affect women. Some might be further intensified by Covid-19. However, the pandemic's effect on the labour market integration of refugee women has yet to be explored.This paper examines specific challenges support organisations and refugee women have faced during the pandemic and their responses to these. Following a process perspective, we utilise a qualitative methods approach with semi-structured interviews. We collected our data in Austria, a European country that hosts numerous refugees and has an elaborate support network.Results show that the external shock of the pandemic amplified the importance of developing digital skills to support post-pandemic labour market integration. In addition, the pandemic exacerbated challenges for refugee women and support organisations. This led to ‘action’, ‘reaction’ and ‘resignation’ responses. We discuss these, and provide avenues for further research and practice.     

Labor market integration of refugees: An institutional country-comparative perspective

To examine variations in refugee labor market integration from country to country we first conceptualize integration success as an attribute and outcome of a two-way process involving multiple actors whose roles and activities are enabled and restricted by the institutional environment in the host country. We then develop a framework that specifies macro factors influencing successful refugee labor market integration. In particular, our framework elucidates how regulative, cognitive, and normative aspects of the national institutional environment in the host country create different conditions for refugee employment, thereby shaping three stages of the integration process: (1) arrival and asylum procedure; (2) finding employment; and (3) workplace inclusion. Finally, we discuss theoretical and practical implications of this research.     

Knowledge Life Cycle,Knowledge Inventory,and Knowledge Acquisition Strategies*

For a knowledge‐ and skill‐centric organization, the process of knowledge management encompasses three important and closely related elements: (i) task assignments, (ii) knowledge acquisition through training, and (iii) maintaining a proper level of knowledge inventory among the existing workforce. Trade‐off on choices between profit maximization in the short run and agility and flexibility in the long term is a vexing problem in knowledge management. In this study, we examine the effects of different training strategies on short‐term operational efficiency and long‐term workforce flexibility. We address our research objective by developing a computational model for task and training assignment in a dynamic knowledge environment consisting of multiple distinct knowledge dimensions. Overall, we find that organizational slack is an important variable in determining the effectiveness of training strategies. Training strategies focused on the most recent skills are found to be the preferred option in most of the considered scenarios. Interestingly, increased efficiencies in training can actually create preference conflict between employees and the firm. Our findings indicate that firms facing longer knowledge life cycles, higher slack in workforce capacity, and better training efficiencies actually face more difficult challenges in knowledge management.     

Toward ‘mental accessibility’: changing the mental obstacles that future Human Resource Management practitioners have about the employment of people with disabilities

This paper presents the results of a participatory research project undertaken with Hungarian MSc students specializing in Human Resource Management and Development about the employment of people with disabilities. The unemployment rate for people with disabilities is very high in Hungary and HR practitioners have a key role in maintaining or reducing barriers to their employment. Following the tradition of critical pedagogy, the aim of the research project was twofold. Firstly, we aimed to reveal the mental patterns, attitudes and beliefs of future HR practitioners to the employment of people with disabilities (which might be root causes of domination, discrimination or exploitation). Secondly, through using a radical methodological approach – cooperative inquiry – the researchers wished to emancipate students and challenge their frozen beliefs about disability as well as the positivist value system which usually dominates business education. The main result of the research project was to challenge the medical approach to disability which formerly dominated the belief systems of our student co-researchers, thereby engendering a more critical worldview.     

Supporting temporary agency workers’ affective commitments: exploring the role of opportunities for competence development

Nowadays, many organizations employ parts of their workforce via employment agencies and, as such, temporary agency workers (TAWs) are important for our economies. Increasingly, research is conducted to explore the relationships among the three parties involved – the TAW, the client organization and employment agency – and how this relationship can be strengthened by HR instruments. This study adds to this stream of literature by studying to what extent TAWs’ affective commitment (AC) towards the client organization and employment agency relates to their expectations and their fulfilled expectations regarding offered opportunities for competence development (OfCD) by both organizations, and by exploring to what extent TAWs regard both employment organizations responsible for offering them OfCD. A cross-sectional survey study was conducted among TAWs in the Netherlands (n = 449), including quantitative and qualitative analyses. All results of this study together revealed that TAWs tend to be focused on the client organization with regard to OfCD. This is the organization to which they feel most affectively committed, that they regard responsible for organizing their OfCD, and where they ask for OfCD. This study indicated that TAWs do not yet profit maximally from the triangular employment relationship, and have a rather traditional view on TAW constructions.     

The linkage between human resource practices and organizational ambidexterity: An analysis of internal labor market dynamics in a port-of-entry context

This paper presents our findings from an empirical survey of 580 individuals placed by a German temporary work agency. The study aims to examine the linkages between human resource management practices and ambidexterity with regard to the integration of an external, highly qualified workforce into the firm. We focus on aspects of the internal labor market (ILM) and its relationship to concurrent firm exploration and exploitation. We argue that a dynamic ILM contributes to a firm’s capability for ambidexterity. Based on differences in the access to promotional opportunities of the ILM between temporary and permanent workers, we expect this contribution to be different for these groups of employees. We argue that whereas permanent employees receive job satisfaction from the opportunities of a dynamic ILM, temporary employees lack access to this source of job satisfaction and therefore do not contribute equally to organizational outcomes. Results of our study are intriguing since they do not support arguments on expected differences between these two types of workforce. Rather, findings confirm the importance of a dynamic ILM not only for permanent but also for temporary employees.     

Manufacturing Practices and Strategy Integration: Effects on Cost Efficiency,Flexibility, and Market‐Based Performance

Manufacturing plant managers have sought performance improvements through implementing best practices discussed in World Class Manufacturing literature. However, our collective understanding of linkages between practices and performance remains incomplete. This study seeks a more complete theory, advancing the idea that strategy integration and enhanced manufacturing capabilities such as cost efficiency and flexibility serve as intermediaries by which practices affect performance. Hypotheses related to this thesis are tested using data from 57 North American manufacturing plants that are past winners and finalists in Industry Week's“America's Best” competition ( Drickhamer, 2001 ). The results suggest that strategy integration plays a strong, central role in the creation of manufacturing cost efficiency and new product flexibility capabilities. Furthermore, strategy integration moderates the influences of product‐process development, supplier relationship management, workforce development, just‐in‐time flow, and process quality management practices on certain manufacturing capabilities. In turn, manufacturing cost efficiency and new product flexibility capabilities mediate the influence of strategy integration on market‐based performance. These findings have implications for practice and for future research.     

Empowering manufacturing personnel through functional understanding

A growing interest in knowledge management and standardisation, has increasingly led organisations to implement employee training programs. For the manufacturing workforce, however, these remain limited to informal ‘On-the-Job’ approaches, administered by peer colleagues – particularly in Small and Medium Enterprises (SMEs) where economic, educational, cognitive and cultural constraints are often deeply embedded. This paper proposes a methodology for training the manufacturing workforce on the functions of products, and presents a case study conducted in a UK-based manufacturing SME – aiming to verify our two research hypotheses: a) Functional Analysis Diagrams of the company’s products and parts would assist in knowledge assimilation; and, b) knowledge assimilation has a positive effect on work quality and productivity levels. By applying statistical inference methods on long-term quantitative data and survey results, we confirmed substantial improvements in work quality (63%) and increased productivity (67%), supporting our hypotheses and suggesting that the proposed methodology can be a promising solution for the industry.     

Product diversification strategy and financial performance: meta-analytic evidence on causality and construct multidimensionality

We meta-analytically integrate empirical data from 104 studies published between 1970 and 2005 and test whether the popular proposition that diversification strategy impacts financial performance holds after controlling for the difference between correlational estimates that indicate mere association and such that allow for inferring causation. Drawing on a total sample size of 82,742 observations, we find that temporal sequence of variable measurement and multidimensionality of both diversification and performance construct strongly influence the nature of the linkage observed in empirical research. Meta-analytic results suggest that strategies of related and unrelated diversification are significantly associated with concurrent but not with subsequent accounting- and market-based performance. Most importantly, we find that there is no such thing as a universally valid nature of the diversification strategy–performance linkage. Drawing on a quantitative integration of the relevant literature of unprecedented scope and detail, our findings challenge earlier meta-analytic results and contemporary theory on the performance effects of diversification strategy. Our study also has important implications for measurement designs of future diversification–performance research.     

Fads and Fashions in Management Practices: Taking Stock and Looking Forward

Established management practices – such as Six Sigma or business process re‐engineering, as well as more recent practices such as agile management processes, HR analytics and beyond budgeting – are viewed by practitioners as the basic tools of their trade. Yet they have been known to wax and wane in popularity, often quite unpredictably, with one technique following the other in wave‐like fashion. The scholarly observation of this phenomenon has given rise to the literature on fads and fashions in management studies, which – building on earlier work in allied disciplines – has sought to explain the transience, persistence, and overall trajectory of management practices. In this paper, we review and integrate the existing literature on management fads and fashions, taking stock of the sizable body of work that has accumulated over the past three decades and which has, to our knowledge, never been reviewed comprehensively before. At the same time, we also note that technological change – with the advent of social media and the ubiquity of Internet connectivity, for example – has radically transformed how practitioners seek, consume, and engage with new practices, as well as the way in which such practices are broadcast and diffuse. In our review, therefore, we try to make this well‐established body of literature current by explicitly discussing how well its central tenets and theoretical arguments have stood the test of time, and propose useful directions for moving forward.     

The role of emotions during mergers and acquisitions: A review of the past and a glimpse into the future

Research on emotions during different phases of the merger and acquisition (M&A) process (i.e., pre-M&A, during M&A and post-M&A) has increased exponentially over the past three decades. However, few attempts have been made to integrate the findings. By systematically reviewing research on emotions during M&As published over the past 30 years, this paper aims to contribute to filling this gap. We organized our findings using a process framework, addressing emotional triggers, the nature of emotions and their dynamics, effects and management. Our review reveals several oversights in research on emotions during M&As, such as the emotional dynamics between the different M&A phases and the role of positive emotions. To address these oversights, future research is encouraged to (a) study emotions following a process-oriented perspective on M&As and include the (interrelationships between) different M&A phases, (b) address the emergence of emotional heterogeneity and homogeneity among organizational members during these phases, (c) investigate the widespread effects of positive emotions and take into account various levels of emotion and (d) explore how emotions can be successfully managed. The paper concludes with a discussion of how these research directions can advance research on emotions during the M&A process.     

Careers after COVID-19: challenges and changes

ABSTRACT

There are few certainties in our visions of post-COVID-19 careers, but change is inevitable. This article will explore how HRD can be proactive in addressing the immediate needs of the post-pandemic workforce and workplaces, as they strive to recover and resume a productive future. Uncertainties about employment and employability, how workplaces will be configured, the future of some careers and the possibilities for new opportunities will weigh heavily on individuals as they navigate these challenges. Drawing on the career shock, resilience, and sustainable careers literature, we consider how both individual and contextual factors will impact people and their occupations moving forward.     

Improving supply chain responsiveness through Advanced Manufacturing Technology: the mediating role of internal and external integration

Abstract

Responsiveness is one of the key performance factors that firms need to face up to the challenges posed by today’s markets. Many manufacturing firms are investing in advanced manufacturing technology (AMT) with a view to improving competitiveness. However, empirical evidence shows that investments in AMT alone do not lead to improvements in performance. In this study, a model that links AMT implementation and responsiveness through internal integration and external integration is proposed. A sample of 441 Spanish industrial companies was used to test the model through structural equation modelling. The findings highlight that internal integration needs to be supplemented with external integration in order to ensure that the implementation of AMT will result in improved responsiveness. Supply chain managers should focus on integration within the supply chain – firstly internal and later external – to obtain returns on investments in AMT in the form of improved flexibility and more reliable and faster deliveries.     

Reexamining the Nurse Scheduling Problem: Staffing Ratios and Nursing Shortages*

Legislators at the state and national levels are addressing renewed concerns over the adequacy of hospital nurse staffing to provide quality care and ensure patient safety. At the same time, the well‐known nursing shortage remains an ongoing problem. To address these issues, we reexamine the nurse scheduling problem and consider how recent health care legislation impacts nursing workforce management decisions. Specifically, we develop a scheduling model and perform computational experiments to evaluate how mandatory nurse‐to‐patient ratios and other policies impact schedule cost and schedule desirability (from the nurses' perspective). Our primary findings include the following: (i) nurse wage costs can be highly nonlinear with respect to changes in mandatory nurse‐to‐patient ratios of the type being considered by legislators; (ii) the number of undesirable shifts can be substantially reduced without incurring additional wage cost; (iii) more desirable scheduling policies, such as assigning fewer weekends to each nurse, have only a small impact on wage cost; and (iv) complex policy statements involving both single‐period and multiperiod service levels can sometimes be relaxed while still obtaining good schedules that satisfy the nurse‐to‐patient ratio requirements. The findings in this article suggest that new directions for future nurse scheduling models, as it is likely that nurse‐to‐patient ratios and nursing shortages will remain a challenge for health care organizations for some time.     

Bending over Backwards? Using a Pluralistic Framework to Explore the Management of Flexible Working in the UK Police Service

Professional reduced-hours working is a form of flexible working that runs counter to the increasing trend of employer-led flexibility, and exemplifies the rise of the so-called 'idiosyncratic' employment deal. Although an emerging body of literature, there is evidence to suggest that despite the claim that professional reduced-hours working provides 'better' part-time employment than usually typifies this pattern, it actually confers considerable costs to both individuals and organizations. Some academics have called for a more strategic approach to the introduction and management of professional reduced-hours working, in order to combat these problems. Utilizing a pluralistic perspective on the employment relationship, I draw on data from research in three metropolitan UK police forces to argue that the needs of the part-time employee and the organization will be difficult to integrate. Showing how the negotiation context of the employment relationship has changed and resulted in a power shift from the manager to the part-timer, I argue that the best that can be achieved is a minimal integration of the needs of both parties, and draw out the theoretical and practical implications of this position.     

Performance management practices in lean manufacturing organizations: a systematic review of research evidence

This paper provides the first systematic look into the existing research on performance management (PM) practices employed in lean manufacturing organisations (LMOs). It adopts a systematic review method to examine the evidence generated in the period 2004 – 2015 and uses a comprehensive PM framework to synthesise the findings. The results suggest that PM practices that have the most prominent role in LMOs are those that, firstly, are located closest to front-line actions and, secondly, explicitly address operational realities. This calls into question the primacy of accounting-driven controls in LMOs, suggesting that operational controls may be more effective than top-down accounting-based PM practices. The results also confirm the bias towards operational-level issues but suggest that LMOs may integrate the operational and the strategic levels by using PM practices that drive organisational learning through employee involvement and engagement.     

Managerial challenges of Industry 4.0: an empirically backed research agenda for a nascent field

The increasing intelligence of products and systems, their intra-company cross-linking and their cross-company integration into value creation networks is referred to as Industry 4.0. Academics and practitioners, largely agreeing on the global importance of this proclaimed industrial revolution, have published many contributions on the topic. Research, however, is rather focused on investigating single technologies in quite specific application domains and largely neglects the profound managerial challenges underlying Industry 4.0. Given the recent plea for a more active contribution from the management science community, we strive to establish Industry 4.0 as a challenging but promising field for management research, and aim to assist scholars in engaging with the topic. Therefore, we first gather and analyze extant contributions by means of a systematic literature review and synthesize the information gained into 18 managerial challenges of Industry 4.0 falling into six interrelated clusters: (1) strategy and analysis, (2) planning and implementation, (3) cooperation and networks, (4) business models, (5) human resources and (6) change and leadership. Considering that Industry 4.0 is still an emerging topic and publications may therefore not always be found in highly ranked journals, we aimed to increase the confidence in our findings and triangulated our data by conducting an online survey of industry experts and academics that allows us to qualify the identified challenges in terms of importance and future research need. On this basis, we present an empirically backed research agenda and suggest fruitful avenues for future research in three basic categories: practice-enhancing research, knowledge-enhancing research, and high-impact research.     

The integration of information systems in manufacturing

The large majority of modern production companies have at their disposal a multitude of computer systems. The immediate challenge for these companies consists of integrating these computer systems and databases. How will one arrive at this integration? On the basis of a questionnaire administered among a group of 174 large European manufacturers, one comes to the conclusion that this integration is one of the immediate priorities for this group of companies. They do not intend to implement turnkey systems, but instead will integrate the different databases and computer systems gradually. One can see emerging islands of integration, which will be connected later on through the materials requirements planning function. This has of course important consequences for the management of the company's information function and the market position of software suppliers.     

The Determinants of Retail Productivity: A Critical Review of the Evidence

This paper discusses the literature on the established determinants of productivity in the retail sector. It also draws attention to some neglected strands of research which provide useful insights into strategies that could allow productivity enhancements in this area of the economy. To date, very few attempts have been made to integrate different specialisms in order to explain what drives productivity in retail. Here this paper rectifies this omission by putting together studies from economics, geography, knowledge management and employment studies. It is the authors’ view that quantitative studies of retail productivity should focus on total factor productivity in retailing as the result of competition/composition effects, planning regulations, information and communications technology, the multinational operation element and workforce skills. Further, the fact that retail firms possess advantages that are transferable between locations suggests that investment in strategies enhancing the transfer of explicit and tacit knowledge between and within businesses are crucial to achieve productivity gains.     

Out of sight and out of mind? A literature review of occupational safety and health leadership and management of distributed workers

Distributed workers – those who work autonomously and remotely from their organisation’s main locations for at least some of their work-time – are an important and growing proportion of the workforce that share common characteristics of temporal and spatial distance. Yet, many leadership styles and management practices assume face-to-face interaction, potentially rendering them less helpful in trying to ensure good occupational safety and health (OSH) outcomes for distributed workers. We conducted a systematic literature review to examine the leadership and management of OSH for distributed workers. Twenty-three papers were identified. Eleven papers identified established leadership styles, including leader-member exchange, (safety specific) transformational and considerate leadership. Twenty papers examined management. Findings from these 20 papers were interpreted as representing resources, deployed through management and utilised by managers to ensure OSH for distributed workers, including communication technologies, social support and a good safety climate. Despite limited research in this area, findings indicate the importance of both leadership and management in ensuring OSH for distributed workers. Findings suggest a fertile area for future enquiry.