Wertewandel in Organisationen und Unternehmen als Fragestellung für Organisationsberater/innen

Change of values in organizations and enterprises as an issue to organization counselors Ethical issues are hardly ever explicitly formulated in the process of supervision or organizational development. However they have a strong impact on the everyday procedures of an organization in the form of conflicting values and goals. The costs of such unresolved conflicts for organizations and enterprises should not be underestimated. Organization counselors have the adequate potential to facilitate even complex processes of value changes within an organization. The following article explains by an example how the controversies about conflicting interests based on value issues can be adressed in the context of an organizational development process. This is done on grounds of the person-centered approach by Carl Rogers.     

Ignoring Leaders who Break Promises or Following God: How Depersonalization and Religious Faith Inform Employees’ Timely Work Efforts

This study investigates the relationship between employees’ perceptions of psychological contract breaches and their failure to meet work-related deadlines, with a particular focus on the mediating role of the depersonalization they assign to organizational authorities and the moderating role of their religious faith. Results based on multisource data, collected among employees and their supervisors in Pakistani organizations, show that an important factor that underpins the connection between beliefs about broken organizational promises and a diminished propensity to finish work on time is that employees depersonalize organizational leaders. This mediating effect is mitigated by employees’ religious faith. For organizations, this study thus identifies a key mechanism – exhibiting indifference to the people in charge – by which employees’ frustrations about resource-depleting contract breaches may inadvertently escalate into ineffective time management, and it identifies some workers among whom this counterproductive dynamic is less likely, namely, employees who can draw from their religious faith.     

Governance and Performance of a Mixed Public-Private Enterprise: An Assessment of a Company in the Estonian Water Sector

Local governments are increasingly entering into partnerships with the private sector in the “externalization” of public service delivery. While the financial and non-financial interests of the partners involved may appear to be in opposition and potentially un-reconcilable, this is not always the case, especially where governance arrangements exist to align and balance the requirements of financial and non-financial performance. Such arrangements are analysed here with reference to Estonia’s largest water company with mixed public-private ownership. It has a business-like management that facilitates a combination of good non-financial performance (quality and affordability) and considerable financial performance (profitability).     

企业家战略--培育创新能力的企业内部战略

近几年来,在超强竞争背景下国外兴起的企业家战略,是公司努力将组织各个层次的员工培育为普遍具有企业家精神、思维和行动的战略,是努力将整个公司转变为能够发挥员工企业家精神的战略.企业家公司以异质的企业家人力资本和企业家智力资产持续创新,破坏均衡,产生竞争优势和显著的业绩.企业家战略理论研究的是公司如何获得具有创新、变革、远见卓识和承担风险的能力,是对正在兴起的内部战略理论的丰富和发展.企业家战略与核心能力理论互相补充,并且改变了某些传统的战略管理观念.     

准纵向一体化、关系治理与合约履行——以农业产业化经营的温氏模式为例

受农产品特性和交易复杂性的约束,农业产业化经营的"公司+农户"组织方式在破解分散经营的小农户生产与大市场之间的冲突难题时,面临订单履约率不高的窘境。订单履约率在不同的"公司+农户"模式中表现有所差异。本文的案例研究显示,温氏与农户形成的是紧密型的准纵向一体化的关系,呈现出对农户生产实行准车间化管理、畜禽产权归公司所有、双方对半分享合作剩余和交易以流程价格结算等特征。温氏借助信任、互惠、灵活性、声誉机制和有效沟通等关系治理机制,不仅降低与农户的交易成本,而且促进双方合作互动,保证交易顺利进行,提高合约履行绩效,实现公司与农户双赢发展的目标。     

The governance of social enterprises: Mission drift and accountability challenges in hybrid organizations

We examine the challenges of governance facing organizations that pursue a social mission through the use of market mechanisms. These hybrid organizations, often referred to as social enterprises, combine aspects of both charity and business at their core. In this paper we distinguish between two ideal types of such hybrids, differentiated and integrated, and we conceptualize two key challenges of governance they face: accountability for dual performance objectives and accountability to multiple principal stakeholders. We revisit the potential and limitations of recently introduced legal forms to address these challenges. We then theorize about the importance of organizational governance and the role of governing boards in particular, in prioritizing and aligning potentially conflicting objectives and interests in order to avoid mission drift and to maintain organizational hybridity in social enterprises. Finally, we discuss future research directions and the implications of this work for rethinking traditional categories of organizations, namely business and charity.     

Corporate planning in an international environment

In any company, corporate planning centres on deciding what kind of business it should be in, and the philosophy which should govern its method of operation. When the company is an international one, then not only does its organisational structure require closer attention, but another dimension is added to its strategy—that of choosing the countries in which to operate. This article is concerned with two aspects of management: organization and control and the factors influencing the selection of a country for investment purposes.     

Translating planning into action

This article is concerned with planning as a practical tool for management action. It is not about the theories of planning but about the dynamic impact of planning on a company. The author is committed to planning as a vital discipline for any company and a necessary element in evoking response to technological and market change.     

Die Kultur der Macht. Die Macht der Kultur

Acting in organizations is characterized by strategies of “Bemächtigung” (repression) just as “Ermächtigung” (empowerment): Everyone tries to push through its individual interests, legitimate or not. Thereby in every organization specific rules of game and stiles of play are developed. Altogether these rules constitute the specific organizational culture. In unfair games, strategies of repression are dominant. In fair games, all players try to realize over and over again a just balance of legitimate interests of all stakeholders. Supervision aims to strengthen “Spielmächtigkeit” (ability of play and game) so that its addressees are able to change unfair games into fair games. The know-how for this is here called “technology of empowerment”.     

Paving the way for coopetition: drivers for work–life balance policy implementation

An extensive literature provides evidence that conflict between employees’ family and work duties is associated with stress and poor well-being, which have negative consequences for firms and their employees. This paper analyzes the role of two internal and two external drivers that encourage (or discourage) organizations to adopt and implement work–life balance policies. The role of external financial assistance and specific laws (external drivers), together with budgetary provision for work–life balance policies and managers’ perceptions regarding problems due to work–life conflict (internal drivers), are analyzed. Fuzzy-set qualitative comparative analysis is used to pursue the study’s research goals. Analysis of data on 132 SMEs suggests that financial issues (external financial assistance and/or a specific budget within the company) are key factors for the implementation or lack of implementation of work–life balance policies. Moreover, to implement these policies, managers need not necessarily perceive problems due to work–life conflict. Finally, work–life balance legislation seems not to play an explicit role in the relationships discussed herein. Consequences of these findings are discussed in the final section of the paper.     

Corporate Services in Poor Areas: A Case Study with Participative Multistakeholder Involvement

Corporations that provide services such as water, sewage disposal and electricity in poor countries or deprived areas face political, social and economic problems that make it difficult to simultaneously favor the interests of shareholders and other relevant stakeholders. In this paper a case study is presented in which a company, Aguas Argentinas, promoted innovative and participative multistakeholder involvement that produced benefits for all parties. Key factors in the model employed were the generation of credibility and trust, adaptive management to the specific situation of deprived areas, stakeholder dialogue, and participation. It is argued that understanding corporate citizenship as reciprocity and common effort in solving interdependent problems were fundamental to the success of the company in this case.     

Decoupling in the age of market-embedded morality: responsible gambling in a hybrid organization

This paper contributes to the understanding of hybrid organizations by refining the concept of decoupling as a strategic response to conflicting objectives and institutional expectations (Meyer and Rowan in Am J Soc 83:340–363, 1977). In today’s popular responsibility discourse one notes a hopeful “win–win” ideal that invites attempts, by companies in particular, to realize and balance conflicting values and to strive to fulfil both profit objectives and responsibility objectives. Although institutional theory has long acknowledged the strategic response of decoupling in organizational contexts, the potential of exploring and refining how this concept may be used to analyse strategic responses in the contemporary era of market-embedded morality has yet to be explored (Shamir in Econ Soc 37:1–19, 2008). There are good reasons to do so as the present-day discourse on the relation between the economy and morality offers a new set of options and challenges for legitimately responding to institutional demands. This paper draws on an explanatory, rich ethnographic and longitudinal case study of a Swedish fully state-owned company operating in the post 1990s gambling market. We suggest that contemporary hybrid organizations positioned at the crossroads of bureaucratic and market schemes of organizing, may find themselves in a particularly tight spot and seek legitimacy by decoupling—not only by adopting certain legitimizing structures, but also and increasingly with reference to market-embedded morality, a commoditizing of responsibility in their contested market setting. Based on the case findings, we suggest a distinction between organization-based decoupling and market-based decoupling and propose that market-based decoupling may be attractive to hybrid organizations owing to it being less sensitive to scrutiny and accountability claims. But at the same time, our findings indicate that market-based decoupling poses a risk to hybrid organizations, as it does not offer the same degree of legitimacy with key stakeholders/the general public as organization-based decoupling does.     

Structural and contextual approaches to ambidexterity: A meta-analysis of organizational and environmental contingencies

This meta-analysis examines the conditions under which structural and contextual approaches help balance exploration and exploitation. Drawing on heterogeneous samples of prior ambidexterity studies, we apply moderated meta-analytic regression methods to 33,492 organizations sampled in 114 primary studies from 1991 to 2017 to test a contingency model. Our findings suggest that structural separation helps firms of all sizes to balance exploration and exploitation, and that structural separation is more conducive for balancing exploration and exploitation in high technology environments. Also, avoiding a structural separation approach benefits service firms. As research on ambidexterity enters the maturity stage we discuss the implications for future theory development, methodology, and for managers interested in developing ambidextrous organizations.     

Controlling shareholders and the composition of the board: special focus on family firms

This article analyses the relevance of the agency problems that exist between shareholders and managers (type I agency problems) and between majority and minority shareholders (type II agency problems), in determining the composition of the board of directors, differentiating between family owned and non-family owned firms. The hypotheses are tested on a sample of 173 Spanish listed companies for the period 2004–2011. The results of our study indicate that, on one hand, as type I agency problems increase, firms increase their percentage of outside directors and, on the other, as type II agency problems increase, firms increase the ratio of independent to nominee directors. Whether the company is a family firm or not does moderate the influence of insider ownership over the composition of the board. Generally speaking, our findings support the view that firms configure their board of directors in such a way as to best signal to the market both efficient management and a balance of the interests of all shareholders. Likewise, these results could be taken into account when formulating recommendations on the composition of the board of directors.     

Wie unabh?ngig sind deutsche Aufsichtsr?te?

Within the German corporate governance system, the supervisory board fulfills several functions: monitoring and consultation of the management board, as well as reconciliation of interests. These divergent tasks might lead to conflicting demands. The agency theory focuses on the control function of the supervisory board and postulates a sufficient degree of independence from management. Following behavioral theories, the same requirement holds for the consultation function. In addition, on the basis of stakeholder theory, the reconciliation of interests emphasizes on the supervisory board’s independence from interests of individual stakeholder groups. Although in sum, the requirement of independence is one of the central corporate governance measures, the results of our empirical study indicate that only 5.9?% of the analyzed 527 DAX supervisory board members meet the examined independence criteria of the German Corporate Governance Code. Nevertheless, a comparison with Italian control committees shows that German supervisory board members fulfill the European Recommendations at a higher rate.     

考虑保险机构参与的重大工程风险管理激励模型

重大工程建设过程往往面临着巨大的风险暴露，保险是重要的风险处置手段，承接保险合同的保险机构和业主一起成为风险损失的承担主体。考虑到保险机构拥有极强参与现场风险管理的动能，本文基于委托代理理论构建了保险机构介入下业主与承包商的激励模型，分别讨论了共同代理和独家代理两种模式下各方的策略与收益。研究结果表明：共同代理模式下，保险机构实现了主动风险管理，业主和保险机构的收益均得以提高，业主愿意提供比独家代理模式更高的激励系数；承包商在共同代理模式下将采取更为积极的风险管理努力，同时其机会主义行为得到了抑制；业主的最优激励系数受项目特征、承包商自身因素以及外界环境的不确定性共同作用。     

Talent management as a management fashion in HRD: towards a research agenda

This paper addresses the effects of corporate change programmes on the emotions and ultimately the performance of the so-called ‘middle managers’ within these organizations. Drawing on empirical data from a recent case study in a large engineering company, the paper addresses the extent to which Hochschild's highly original writing on the commercialization of human feeling (1983) and the concept of emotional labour is applicable to managers in today's organizations. Emotional labour is defined as: ‘the management of feeling to create a publicly observable facial and bodily display’ requiring one ‘to induce or suppress feeling in order to sustain the outward countenance that produces the proper state of mind in others’ (Hochschild 1983: 7). The conclusion reached is that emotional labour appears to be a growing but much ignored phenomenon in organizations today, which is worthy of attention and further research by the HRD community.     

Social Enterprises as Hybrid Organizations: A Review and Research Agenda

The impacts of the global economic crisis of 2008, the intractable problems of persistent poverty and environmental change have focused attention on organizations that combine enterprise with an embedded social purpose. Scholarly interest in social enterprise (SE) has progressed beyond the early focus on definitions and context to investigate their management and performance. From a review of the SE literature, the authors identify hybridity, the pursuit of the dual mission of financial sustainability and social purpose, as the defining characteristic of SEs. They assess the impact of hybridity on the management of the SE mission, financial resource acquisition and human resource mobilization, and present a framework for understanding the tensions and trade‐offs resulting from hybridity. By examining the influence of dual mission and conflicting institutional logics on SE management the authors suggest future research directions for theory development for SE and hybrid organizations more generally.     

A Performance Measure for Software Reuse Projects

The efficient development of software has become a critical factor to the success of many organizations. Significant competitive advantage can be realized by reducing the time to complete software development, while maintaining or improving quality levels. Project management activities, including the measurement of performance at the level of the project, can help the organization to both control projects and learn from experience. Traditionally, the productivity of a software development project has been measured as the complexity of code produced per unit of labor involved. An increasing number of organizations, however, are adopting the practice of software reuse, and under such conditions, such a traditional measure of productivity does not fully capture all the relevant elements of the reuse-driven development environment. This research develops a new performance measure that considers four major components of performance: productivity associated with development of new code, productivity associated with the reuse of previously written code, quality of the reuse decision, and relative value of reuse to the company. To illustrate the feasibility of the measure, a real-world productivity assessment is presented for an example company, and related implementation issues are discussed.     

THE INVESTIGATION OF COST VARIANCES: A FUZZY SET THEORY APPROACH*

In a standard costing system, deviations (variances) of actual cost from standard cost should be investigated in order to help management identify the causes of the variances and who is responsible for them before corrective actions are taken. In reality, however, actual cost rarely equals standard cost and so many variances occur that it is impractical and uneconomical to investigate all of them. These two conflicting factors—the necessity of investigating cost variances and the impracticality of investigating all the variances—present management with the problem of deciding which variances to investigate. In this paper a model, based on fuzzy set theory, for the cost-variance investigation is proposed and applied to an actual investigation problem faced by a manufacturing company.