Transformational Leadership and Volunteer Firefighter Engagement

This study explores the relationship between transformational leadership and volunteer firefighter engagement. Using responses from 213 volunteer firefighters, structural equation modeling reveals a positive relationship between transformational leadership and volunteer engagement, which is mediated by both group identification and perceived social impact. In addition, higher volunteer engagement is positively related to a firefighter's intention to continue volunteering and to recruit others. Taken together, the results indicate that transformational leaders achieve positive volunteer outcomes by strengthening the organizational ties of volunteers and by connecting volunteers with the prosocial impact of their work. Theoretical implications for transformational leadership research in volunteer settings as well as practical recommendations for a sustainable volunteer management are provided.     

Volunteer Engagement in Housing Co-operatives: Civil Society “en miniature”

Housing co-operatives host miniature versions of civil society. They vitalize a social system that is shaped by formal regulations, economic functions and a population of private housing units. The study examines factors that influence a person’s willingness to volunteer in civic society using a multilevel analysis based on survey data from 32 co-operatives and 1263 members. To do so, the social exchange theory is extended to include the member value approach, which connects social engagement with the fulfillment of a range of needs, thus going beyond a narrow economic cost–benefit analysis. Study results show that volunteer engagement largely depends on the degree to which members can expect to experience their own achievement. This finding provides an explanation for significant differences in the engagement levels beyond factors that have already been determined (age, level of education). On an organizational level, the study reveals that the age of an organization influences volunteer engagement, but that the size and the degree of professionalization do not have an effect on it.     

Volunteer Engagement: Exploring the Distinction Between Job and Organizational Engagement

Retaining engaged volunteers is crucial to many non-profit organizations. However, research on volunteer engagement is limited, and the distinction between job and organizational engagement in volunteers remains to be investigated. In this paper, we examine both organizational- and job-level engagement, and specifically, whether perceived organizational support would enhance volunteer engagement and associated attitudes. We surveyed 221 volunteers, and asked them about their perceptions of organizational support; their engagement with their volunteer job and the organization they volunteer for; satisfaction; commitment; and turnover intentions. Both organizational and job engagements had significant relationships with the attitudinal variables. However, we found that organizational rather than job engagement mediated the relationship between organizational support and volunteer satisfaction and commitment. While organizational engagement correlated with turnover intentions, neither job nor organizational engagement mediated the relationship between support and the intent to leave. Our findings advance the research on volunteer engagement, and highlight the importance of organizational engagement for this important, but too often overlooked, workforce.     

Enhancing Volunteer Engagement to Achieve Desirable Outcomes: What Can Non-profit Employers Do?

Engagement is a positive psychological state that is linked with a range of beneficial individual and organizational outcomes. However, the factors associated with volunteer engagement have rarely been examined. Data from 1064 volunteers of a wildlife charity in the United Kingdom revealed that both task- and emotion-oriented organizational support were positively related to volunteer engagement, and volunteer engagement was positively related to volunteer happiness and perceived social worth and negatively related to intent to leave the voluntary organization. Consistent with theory, engagement acted as a mediator between these factors. The implications for future research and the relevance of the findings for voluntary organizations are discussed.     

Validation of the Four-Dimensional Connectedness Scale in a Multisample Volunteer Study: A Distinct Construct from Work Engagement and Organisational Commitment

This study examines the psychometric properties of a new self-report instrument to measure organisational connectedness (The Four-Dimensional Connectedness Scale; 4DCS) in two volunteer samples: state emergency service volunteers and volunteer ambulance workers. Confirmatory factor analyses in both studies supported the proposed four-factor structure of the 4DCS (other workers, recipients, task and values). In addition, confirmatory factor analyses showed that connectedness, commitment and engagement were separate constructs??a three-factor model with a Connectedness factor, a Commitment factor and an Engagement factor fitted best to the data. Moreover, hierarchical multiple regression analyses revealed that connectedness and engagement each shared unique variance with job satisfaction and intention to continue. The results confirm the factorial, discriminant and predictive validity of connectedness relative to engagement and commitment. It is concluded that the 4DCS has acceptable psychometric properties and that the instrument can be used to study volunteer wellbeing.     

Emerging volunteerism for Indonesian millennial generation: Volunteer participation and responsibility

ABSTRACT

Voluntary activities have been a part of Indonesian society since the pre-independence era until now. Volunteerism began implemented effectively in many countries after the Second World War, including in Indonesia. Currently, voluntary activities have grown in the community social life, especially volunteer involvement in the festival event. This article explores the involvement of young volunteers in the Krakatau Festival. The data were collected from the volunteers who were involved in the festivals. An ethnographic approach implemented to reveal the engagement of the individual during the event conducted. This article identifies the festival as a medium for young volunteers to strengthen self-civic virtue in the life of the millennial generation participation in the community. The result shows that young millennial generation’s activities cannot be separated from engagement with information technology, which can be used to strengthen social integration, active participation, and responsibility.     

Gender Differences in Expectations Predictive of Volunteer Experience Among Older Chinese Professionals in Hong Kong

Abstract

The purpose of this study was to examine gender differences in expectations predictive of volunteer experience. Volunteering is one pathway to remaining actively engaged in later life and active engagement is considered one of the cornerstones of successful aging. The global feminization of aging underscores the need to consider gender differences when exploring factors associated with volunteerism. There is also a growing international interest in volunteerism among older adults. A sample of 438 Chinese professionals in Hong Kong ages 45-79, including retired (36.3%) and employed (63.7%), were asked about their expectations for volunteer work. Gender was evenly distributed, with 49.8% male and 50.2% female. Forty-three percent (43%) had volunteer experience. A multivariate logistic regression model was fit to sub-samples by gender, and gender differences emerged. For males, married and the expectation to utilize own skills were associated with volunteer experience. For females, self-rated health, retired, and the expectation to meet the needs of others were associated with volunteer experience. These results suggest that gender differences in expectations may influence volunteer activity.     

Growing the Volunteer Pool: Identifying Non-Volunteers Most Likely to Volunteer

There are ongoing management and societal challenges affecting volunteering participation. These place a premium on organizations identifying individuals that currently do not volunteer but have the willingness and capacity to do so, the “Potentials”. Supplementing the limited non-volunteer literature, we seek to quantify this potential volunteer pool using constructs aligned to the willingness, capability and availability dimensions from Meijs et al.’s (Volunt Action 8:36–54, 2006) volunteerability framework. Using binary logistic regression testing with a nationally representative sample of Australian volunteers and non-volunteers, we found partial support for the framework’s willingness and capability dimensions determining volunteer status. We then applied a predictive equation to the non-volunteer sample to calculate their percentage likelihood of volunteering, to identify a cohort of “Potential” volunteers. Further testing revealed statistically significant differences between this cohort compared to other non-volunteers based on various interventions for promoting volunteering. The implications of our novel study and an associated research agenda are discussed.

     

Retaining Critical Human Capital: Volunteer Firefighters in the Commonwealth of Pennsylvania

Effective delivery of services for the public good involves a multiplicity of organizations and actors, including those from the public, nonprofit, and private sectors. In some cases, service delivery is accomplished using programs that directly engage volunteers, including key public services like community-based and nonprofit volunteer fire departments. Volunteers in fire departments—often highly engaged volunteers with specialized training—provide vital services for a substantial portion of the United States, allowing local governments to realize considerable cost savings. Thus, issues of volunteer retention are a critical challenge for fire departments. Existing research has addressed issues of retention in a variety of settings; we argue that the challenging and particular context of fire departments is worthy of focused research. This article is an exploratory study of the predictors of voluntary firefighter retention in the Commonwealth of Pennsylvania. We use data from a web-based survey of volunteer firefighters to examine the factors that influence volunteer retention, focusing specifically on volunteer management practices and broader job-related concepts. Results indicate that volunteer training, performance management, job satisfaction, and organizational commitment influence both short- and mid-term intent to remain, indicating that management practices and programs, as well as other contextual factors that shape satisfaction and commitment, are important in retaining volunteers.     

What is Old is New Again: Achieving Effectiveness with Volunteer Programs in Kazakhstan

Abstact This study based on Kazakhstan nonprofit organizations (NPOs) is the first to address the important issue of the relationship between volunteer management and volunteer program effectiveness in an international setting. Our inquiry is informed by findings of US scholars that show that the adoption of a recommended set of volunteer management practices is related to the level of effectiveness achieved with volunteer involvement in NPOs. The paper advances a path model to explain volunteer program effectiveness, with volunteer management practices the crucial intermediate variable. Based on data collected in a survey of Almaty (Kazakhstan) NPOs in 2004, the empirical analysis yields considerable support for a path model that focuses on both the adoption of these practices and the attainment of program effectiveness. Given the heterogeneity of NPOs, not every organization can be expected to benefit from the adoption of the recommended practices. Nevertheless, results suggest that they offer one workable means for successfully integrating volunteers.     

Volunteer work and well-being

Using two waves of panel data from Americans' Changing Lives (House 1995) (N = 2,681), we examine the relationships between volunteer work in the community and six aspects of personal well-being: happiness, life satisfaction, self-esteem, sense of control over life, physical health, and depression. Prior research has more often examined the effects of voluntary memberships than of volunteer work, has used cross-sectional rather than longitudinal data, and, when longitudinal, has emphasized social causation over selection effects. Focusing only on the consequences of volunteer work overlooks the antecedents of human agency. People with greater personality resources and better physical and mental health should be more likely to seek (or to be sought for) community service. Hence, we examine both selection and social causation effects. Results show that volunteer work indeed enhances all six aspects of well-being and, conversely, people who have greater well-being invest more hours in volunteer service. Given this, further understanding of self- versus social-selection processes seems an important next step. Do positive, healthy people actively seek out volunteer opportunities, or do organizations actively recruit individuals of these types (or both)? Explaining how positive consequences flow from volunteer service may offer a useful counterpoint to stress theory, which has focused primarily on negative life experiences and their sequelae.     

The Frustration Factor: Volunteer Perspectives of Frustration in a Sport Setting

Volunteers are an integral part of the labor pool in the sports industry and organizations benefit from the extensive contributions that volunteer workers make to the daily operations of organizations and the overall management of events. Sport organizations have tended to utilize mainstream human resource management practices that focus on paid workers ignoring the differences in motivation and satisfaction factors that differentiate the sports volunteer worker along with the sports industry. This study explores the lived experience of long-term sport volunteers with regard to training and work preparedness, recognition and status, well-being, and belonging. The study employs an ethnographic research strategy in an authentic environment that would allow the researchers to untangle and understand the multiple realities that construct the volunteer experience. A holistic view of the dynamic interdependencies of all components of the volunteer community emerges yielding a new typology, the Frustration Factor.     

The Octagon Model of Volunteer Motivation: Results of a Phenomenological Analysis

Individual motivation is the core of the actualization and continuity in voluntary work from both the standpoint of theoretical research and practical volunteerism. Volunteer motivation also provides an excellent research area for investigating the wider sociological theme of late-modern participation. This study, based on the data from 18 interviews, explores volunteer motivation utilizing a phenomenological approach to individual experience and the meaning of volunteerism. Using a phenomenological approach illuminates the nature of volunteer motivation more holistically. The research includes 767 motivational elements in 47 themes and develops an innovative four-dimensional octagon model of volunteer motivation—the theoretical and practical applications of which are discussed.     

“A Message on Life to the Young”—Perceiving a Senior Volunteer Activity in Japan from an Intergenerational Perspective

Abstract

Intergenerational programming has gained more recognition in Japan in the last decade or so, as research and reports on the status and case studies of intergenerational programs become available since mid-1990s. This paper examines the case study of a volunteer narrative group called G-117 formed primarily by seniors who are survivors of the 1995 Hanshin-Awaji earthquake as an example of an emerging intergenerational program. The research was carried out mainly during fieldwork among senior volunteer groups in Kobe from late 2001 to early 2002, primarily through qualitative approaches of interviews and participant observation. I propose that besides observational research, a more in-depth engagement through ethnographic case study, although much less common in intergenerational program research, is also important in providing rich, contextualized understanding of the development of an intergenerational program, particularly in a cross-cultural setting.     

Motivations to Volunteer Among College Students in India

India’s cultural context suggests that student volunteering may be influenced by a constellation of factors. However, scholars have not examined student volunteering in India. Addressing this, we examine motivations to volunteer in a sample of 596 Indian college students. A majority of students volunteered. Three types of volunteering emerged: formal volunteering in non-profit agencies, informal volunteering outside these agencies, and hybrid volunteering consisting of volunteering informally in non-profit agencies. Structural and individual-level factors influenced volunteering. Altruism was associated with volunteering in all three sectors, but did not influence volunteering frequency. Parents, friends, and the internet were salient sources of information that encouraged volunteering. Two instrumental pathways of volunteering emerged: poor- and upper-class students volunteered to secure educational opportunities, while middle-class students volunteered to secure employment. Institutional opportunities to volunteer in religious settings and as mentors facilitated volunteering, while mandated volunteering in educational institutions, decreased engagement in it later.     

Moving ahead or falling behind? Volunteer promotion and data collection

Substantial efforts have been expended to promote civic engagement during the 1990s and early 2000s. Yet as significant as volunteerism is economically, socially, and philosophically to the United States, surprisingly little in the way of longitudinal research has been carried out to assess the impact of these promotional activities. Few areas of civic engagement offer reliable trend data. We examine the available data in three areas: individual volunteering, volunteering to stipended government programs, and employee volunteering. We find modest but steady increases in volunteer numbers in all three areas, but point out numerous methodological problems that limit the reliability of present longitudinal data. We conclude by calling for a renewed financial investment in national volunteering surveys with a broader focus than current efforts.     

Sources of Volunteer Motivation: Transformational Leadership and Personal Motives Influence Volunteer Outcomes

We examined the separate influences of volunteers' personal motives and their team leaders' behaviors on volunteer satisfaction and contributions, along with mediating processes suggested by self‐determination theory. Participants were 302 volunteers who worked in teams at various sites through a central agency. As predicted, both personal motives for volunteering and transformational leadership influenced volunteer satisfaction through enhanced work meaningfulness and higher‐quality team relationships. However, motives that predicted volunteer contribution were different from those that predicted satisfaction. Whereas satisfaction was positively associated with motives concerning esteem enhancement and value expression, contribution was positively associated with motives to gain understanding and negatively related to motives pertaining to esteem enhancement and social concerns. Transformational leadership was positively associated with volunteer satisfaction, but not with volunteer contributions. The theoretical ramifications of these findings are discussed, along with practical implications for the recruitment and retention of volunteers.     

Structures,Challenges, and Successes of Volunteer Programs Co‐managed by Nonprofit and Public Organizations

This article presents a mixed‐methods, multicase study and comparison of volunteer programs in US national parks that have evolved, in response to growth and fiscal pressures, to be co‐managed by national park staff and their nonprofit support partners. Findings detail why and how the expanded partnerships were formed; how they operate; challenges they face; ways in which they adhere to, stretch, and depart from theories of nonprofit management, collaboration, and program institutionalization; and the significant—even exponential—volunteer program growth that resulted in each case. These nonprofit?public volunteer program partnerships—at Acadia, Arches and ­Canyonlands, Cuyahoga Valley, Golden Gate, the National Mall, and Yosemite national park sites—employ many standard forms of interorganizational relations, even though in these cases the nonprofits give money to the government organization instead of the reverse. Their volunteer program and management structures also share similar elements because of coercive, normative, and mimetic pressures. At the same time, each volunteer program partnership is a distinct blend of collaboration and management practices because of the unique natural features, climate, needs, adjacent populations, and personalities of leaders at each site. The cases employ innovative strategies to substantially increase the number of staff who lead volunteer programs. Recommendations are offered for nonprofit management research and practice, and findings are instructive for organizations that utilize volunteers either as a single entity or as part of a collaboration.     

Volunteer Participation and Withdrawal

Volunteer behavior is often difficult to manage or control since control systems of the sort that direct behavior in most for-profit organizations are usually not available. This study introduces a tool—the psychological contract—that can give voluntary-agency administrators a powerful way to help them understand and manage volunteers' contributions to their organizations. The study finds that elements of this approach, especially the level of support the volunteer believes he or she is receiving from the organization, are especially important tools that can both increase participation in various events and reduce withdrawal or turnover intentions.     

Organizational Factors Affecting Volunteers: A Literature Review on Volunteer Coordination

While volunteer literature presents diverse insights into the motives, personal dispositions, and sociodemographic characteristics of volunteers, researches comparatively seldom focus on the incentives and organizational context affecting volunteers. This review aims to shed light on the organizational factors affecting volunteers collectively and to discuss the coordination of volunteers. Systematic research of the literature revealed 386 publications that are relevant to volunteer coordination. Their abstracts were analyzed in a process of open and selective coding, which led to the identification of three main clusters. This literature review produced the following propositions: it is argued that the practices and instruments of volunteer management (Cluster 1), and, even more strongly, the organizational attitudes towards volunteers as well as the organizations’ embedded values (Cluster 2), co-determined by social processes (integration and production of meaning), are crucial factors affecting volunteers. The review also deals with structural features that limit the action space of volunteers and volunteer coordination (Cluster 3). It concludes by discussing the limitations present in the current volunteer research and provides implications for future research endeavors. Thus, this piece of work presents a holistic view on volunteer coordination and theory building by carefully synthesizing information about the organizational context of volunteering from different disciplines and research traditions, resulting in different intervention logics, and by integrating these data in an analytical framework.