Culture,connectedness, and international adoption of disruptive innovation

Why might nations vary in whether and how fast to adopt potentially disruptive innovations? Our study investigates this issue, specifically how a nation's adoption of creatively destroying innovations is related to two previously unexplored variables: cultural looseness, which is a norm-based measure of informal institutions, and global connectedness. To highlight potential contributions from these new variables, we control for within-nation contextual variables examined in prior research, including formal institutions, Hofstede's dimensions of cultural values, socioeconomic attributes, and between-nation economic grouping. Our empirical analysis of a specific disruptive innovation, agricultural biotechnology adoption, covers 47 nations over a 14-year period and provides broad support for the usefulness of cultural looseness and global connectedness for understanding innovation adoption. Cultural looseness is significantly related to adoption of agricultural biotech. Global connectedness dimensions of depth and breadth are not directly related to adoption, only interactively with cultural looseness. These findings highlight the role of informal institutions and global connectedness in shaping complex interactions between disruptive innovation and industrial evolution within and across nations. The findings also have implications for what public policy makers might do to influence the extent of adoption of such innovations.     

Enabling disruptive innovations through the use of customer analysis methods

The theory of disruptive innovation has had a profound effect on academic literature and management mindsets. Nevertheless, the processes that are required to develop disruptive innovations are not yet well understood. An essential part of creating disruptive innovations is gathering the right information on potential and current customers. The research questions that are addressed in this paper deal with the suitability of customer analysis methods for providing this information. The customer analysis model that is formulated in this paper summarizes the results of a literature review regarding the requirements of customer analysis for the success of disruptive innovations. With insights on context, customers, constraints and effects, the model reveals what information is needed to successfully shape the disruptive innovation process. Following the literature on disruptive and radical innovation, a group of eight customer analysis methods is selected and assessed. The analysis reveals that none of the existing methods can generate all of the required information. By combining and modifying the associated methods, the requirements of the proposed model and, by extension, the market can be met. Managers who follow the suggestions of this paper will develop a better understanding of current and potential customers and, therefore, unveil the potential of disruptive innovations.     

Guilt in Marketing Research: An Elicitation–Consumption Perspective and Research Agenda

Guilt regulates many consumption processes and, consequently, marketers frequently use appeals based on guilt to influence consumers' behaviour. Owing to the multidisciplinary interest in this emotion, however, the literature is diverse and fragmented. The effectiveness of guilt appeals is contested, and some authors suggest that the use of this emotion in marketing might be unethical. Furthermore, research to date has not explored the potential relationships between the experience of guilt in consumption and the elicitation of this emotion through marketing appeals. This paper analyses existing research on guilt in marketing, developing four specific contributions based on the evidence reviewed. First, it shows under what circumstances feelings of guilt support consumer self‐regulation processes. Second, it outlines evidence‐based managerial recommendations on how to produce effective guilt appeals and avoid the potentially unethical consequences of marketing through this emotion. Third, it identifies a gap in existing theorizing and presents an elicitation–consumption perspective of guilt in marketing as a framework that complements current approaches to this research topic. Fourth, it develops an agenda for future research and suggests eleven research hypotheses for the advancement of this field. Through the analysis of research produced within different disciplinary perspectives, this study develops a necessary foundation for future work on the role of guilt in marketing processes.     

生产率困境的形成与治理机制：一个新的理论框架

生产率困境是创新经济学、战略管理、运营管理和组织科学关注的中心问题之一。然而,这方面的文献分散在不同的研究领域中,因而,迄今为止,这方面的知识是碎片化的。以1978年到2018年间的225篇文献为样本,本文系统地考察了生产率困境的形成机制和治理方式。首先,本文描述了这方面文献的演进脉络,进而形成了3个不同但是互补的研究视角。然后,从这3个视角出发,本文分析了生产率困境的前因后果。最后,将这3个视角综合起来,我们发展了一个关于生产率困境的综合性的理论框架,系统地揭示了生产率困境的形成机制和治理方式。研究结果表明,在给定的技术范式下,技术发展存在自然和经济的极限,因而,生产率的增长最终会缓慢下来。重要的是,由于效率-创新冲突的存在,企业对生产率的追求使得它们不具有通过颠覆式创新推动技术范式转换的激励。进一步,即使企业具有这种激励,它们在追求效率的过程中发展起来的核心能力变成了核心粘性,因而失去了颠覆式创新的能力。于是,企业对短期生产率的追求反过来使得它们难以突破生产率增长的极限,进而长期锁定在生产率困境中。     

Organizational Improvisation: A Consolidating Review and Framework

Organizational improvisation is increasingly recognized as a relevant area of management research. However, the cumulativeness of research on improvisation in organizations remains low. This paper organizes existing contributions on organizational improvisation within a new consolidating framework combining degrees (minor, bounded and structural) and levels (individual, interpersonal and organizational) of improvisation. The proposed degree/level framework allows for reviewing the existing literature on organizational improvisation in the management disciplines of strategy, organizational behaviour, organizational theory, innovation and marketing in a systematic manner. It also exposes potential areas for future research across management disciplines, research areas, organizational settings and industries, and beyond existing metaphors, most notably of jazz and improvisational theatre.     

Explaining the heterogeneity of the leadership-innovation relationship: Ambidextrous leadership

The authors review and meta-analytically integrate the existing literature on leadership and innovation to show a complex and inconsistent picture of this relationship. Current research has mostly neglected the complex nature of innovation processes that leads to changing requirements within these processes. The main requirements of innovation are exploration and exploitation as well as a flexibility to switch between those two activities. The authors propose an ambidexterity theory of leadership for innovation that specifies two complementary sets of leadership behavior that foster exploration and exploitation in individuals and teams — opening and closing leader behaviors, respectively. We call this ambidextrous leadership because it utilizes opening and closing leader behaviors and switches between them to deal with the ever-changing requirements of the innovation process. Routes to ambidextrous leadership and opportunities for future research on leadership and innovation are discussed.     

Strategic Renewal: Past Research,Theoretical Tensions and Future Challenges

Strategic renewal has become a prominent theme in a variety of organization and management research domains in recent years. It refers to the process that allows organizations to alter their path dependence by transforming their strategic intent and capabilities. With contributions from an increasing range of theoretical perspectives and research contexts, the strategic renewal literature has become fragmented and lacks common definitions and conceptual clarity, which prevent cross‐fertilization and harm further development. This study systematically reviews the various literature streams on strategic renewal to provide a more integrative perspective. The authors identify three key theoretical tensions at the heart of strategic renewal research, namely learning vs. resource, induced vs. autonomous, and co‐alignment vs. co‐creation. By exploring these key tensions, the authors define strategic renewal's conceptual core, identify gaps in the past literature, and provide guidance for future research.     

A Multidisciplinary Cognitive Behavioural Framework of Impulse Buying: A Systematic Review of the Literature

Impulse buying (IB) is one of the most fragmented concepts in the marketing and consumer literature. This has resulted in some contradictory findings and a lack of an overarching theoretical framework for understanding the IB process and its outcomes. Based on a systematic review of the literature published over the past 60 years, the authors synthesize various research perspectives into a comprehensive multidisciplinary framework of IB – linking antecedents, triggers, the buying act and post‐purchase outcomes. The paper makes four specific contributions relevant to both academic researchers and practitioners. First, it provides a comprehensive understanding of IB as a process and outcome, by systematically reviewing the existing literature. Second, it specifically recognizes and discusses the triggers of IB, by drawing on literature related to the buying process, intentions and motivations. Third, this is the first meta‐analysis review in the area. Finally, it considers the potential consequences of IB that lead to subsequent IB, and provides a framework for future investigation. This paper also addresses a problem of relevance to both academics and practitioners, proposing further research and managerial implications.     

Industrial productivity dilemma in management and economics: Retrospect and prospect

Industrial productivity dilemma refers to a situation in which modifying and refining existing technologies helps maximize an industry's productivity but constrains productivity from leaping forward. As substantial research exists on this topic in both management and economics, we seek to clarify the concept and its utility. We synthesize relevant studies in various disciplines by reviewing 731 pieces of literature. We summarize various mechanisms that explain why, as the industry develops, the proportion of disruptive innovation declines and the ratio of productivity research and development increases. Our results suggest that industrial productivity dilemma occurs because under a given technological paradigm, there are economic and natural limits to technological development. Only through disruptive innovation can industries improve their long-term adaptability to the environment and promote industrial upgrading or forming new industries. Although with modern technology developments, industrial productivity dilemma may be resolved, because some giant firms can balance the exploration–exploitation conflict well; moreover, structural problems occur as productivity is unbalanced among firms. The productivity dilemma (and its by-product, the structural problem) will always exist. We develop a conceptual framework based on the environment, industry, firm, and policy dimensions to guide future research.     

Managers' Innovations as 'Sense-making'

Interpretations related to the social construction of innovation, derived from data provided by managers in an IT company, are placed within a conceptual framework of 'sense-making', modified to take account of power relationships. The discussion in the body of the paper, illustrated and structured by reference to three case studies, deals with how innovators rely on experience in securing and shaping their identities in the face of disruptive events and how, from these origins, innovations are socially enacted within the organizational context, infused by power relations. In the concluding section it is proposed that the novelty of 'an innovation', and the degree of individual and social creativity required to achieve it, depend on the difficulty of making sense of disruptive events within the constraints of social relationships in their organizational context. It seems sensible, therefore, that a research agenda concerned with enhancing understanding of innovation processes should focus on the social construction of innovations, driven by the need individuals experience to make sense of disturbing stimuli in ways which protect and, preferably, enhance self-identity.     

Accelerating the Innovation Process: A Systematic Review and Realist Synthesis of the Research Literature

There is continued interest among academics, practitioners and policy‐makers in methods to achieve accelerated innovation. Academic studies of this complex phenomenon have succeeded in reaching a high degree of consensus on the antecedents of innovation speed. The aim in this review is to elucidate further the mechanisms underlying management interventions to promote speed. The review adopts a theory‐led, realist synthesis of innovation speed research – the first example of this methodology in management studies. The authors develop a new time‐based framework for categorizing the innovation‐speed literature. The framework has a CIMO logic, and is built by invoking the organizational studies literature on time. The authors contextualize the innovation‐speed literature in relation to the three generic temporal challenges faced by all organizations: reducing temporal uncertainty; resolving temporal conflicts over activities; and allocating resources amid conditions of temporal scarcity. They problematize extant explanations of innovation speed as not taking account of different temporal orientations (temporal dichotomies) within innovation work, and thereby neglecting a potential barrier to achieving accelerated innovation outcomes. They further draw on the literature on time in organizations to suggest new avenues of research, and methodological approaches new to the study of innovation speed. The principal contribution of this review is to offer a new conceptual perspective on the complex empirical research examining how innovation projects may be accelerated from original idea to launch.     

Central Perspectives and Debates in Strategic Change Research

This paper appraises and evaluates more than three decades of empirical research on strategic change. Strategic change research has traditionally built on either the deterministic view or the voluntaristic view – two opposing perspectives with fundamentally different assumptions about the influence of managers on the fortunes of organizations. In addition, a dialectical view on strategic change, which aims to bridge the two traditional views, has emerged. Despite the richness and value of research within these three perspectives, the continued accumulation of isolated and idiosyncratic insights adds little to the understanding of strategic change. In this paper, therefore, the authors assess, contrast and integrate research across the three perspectives in order to foster one cumulative body of knowledge about strategic change and to provide guidance for future research. Based on an analysis of 119 studies published in the leading academic journals in the fields of strategy and management, they consolidate existing knowledge and identify shortcomings in the cumulative body of research. On the basis of this assessment concerning prior research foci, study designs and assumptions, the authors propose four pathways for future research across the three perspectives that they believe can help foster full understanding of strategic change: (1) examinations of different types, processes and outcomes of strategic change; (2) expansion of the scope of actors considered in relation to strategic change; (3) exploration of the non‐linear nature of strategic change; and (4) investigations of strategic change conundrums.     

Internationalization of Digital Innovations: A Rapidly Evolving Research Stream

This perspective paper synthesizes the burgeoning literature on internationalization of digital innovations to identify promising areas for future research. We first integrate multiple perspectives on digital innovations to offer a coherent and unified definition of digital innovations. Next, we synthesize digital innovation research into a theoretical framework that discusses the interrelationship between digital innovations and international business environment and its implications for international penetration of digital innovations. Our synthesis of literature highlights the increased research focus on demand-side perspective as an appropriate theoretical framework to explain the unique dynamics of digital internationalization. Finally, we take account of recent trends in digital economy as well as important gaps in current literature to propose promising avenues for future research. We particularly emphasize the need to integrate current institutional transitions of a digital era as well as emerging theoretical perspectives such as demand-side perspective and opportunity logic in digital internationalization research. We hope our perspective paper will contribute toward a more systematic and theoretically grounded advancement of digital internationalization research.     

Search and Recombination Process to Innovate: A Review of the Empirical Evidence and a Research Agenda

The view of innovation as a process of searching and recombining existing knowledge elements has been adopted in several industries. The innovation management literature has recognized the fundamental role that search and recombination play in innovation development. However, the relevant research has provided complex, fragmented and mixed results. The authors aim to identify areas of convergence and provide directions for future research by collecting empirical evidence regarding how firms conduct the search and recombination process. They conducted a systematic literature review of 87 empirical articles in the innovation management field. The review reveals differences among the solutions adopted both within and across organizational boundaries. Specifically, it shows that the variety and diversity of knowledge elements are critical in creating breakthrough innovations. Therefore, this paper discusses how to provide access to a variety of knowledge elements. It also highlights other fundamental questions calling for further investigation, such as how scientific knowledge elements are successfully recombined and how recombination and search dynamics occur in small and medium‐sized firms. The review concludes by summarizing the current state of affairs and suggests promising directions for future investigation.     

The Multilevel Nature of Customer Experience Research: An Integrative Review and Research Agenda

Over the last three decades, customer experience (CE) has developed from a burgeoning concept to a widely recognized phenomenon in terms of both research and practice. To account for the complexity of consumption decisions, the CE literature encompasses both the rational information processing approach to consumer decision‐making and the experiential approach, which includes emotions, feelings and sub‐consciousness. The authors classify and examine CE research on two levels. Studies on static CE analyze experiences during touchpoints at one point in time, while studies on dynamic CE assess how experiences evolve over time. Furthermore, both static and dynamic CE research take place from two distinct theoretical perspectives: the organization and the consumer. As both theoretical perspectives essentially deal with the same phenomenon – the organizational perspective with the creation of CEs and the consumer perspective with the perception of customer experiences – there is potential for a productive symbiosis between them. The authors propose that connecting insights from both perspectives can contribute to a better understanding of what constitutes a CE for consumers and how firms can effectively manage it. First, the authors discuss the development of CE and argue that it has evolved into a broad and fragmented ‘umbrella construct’. Second, after distinguishing and defining static and dynamic CE, they systematically evaluate the state of knowledge in both the organizational and consumer perspectives. Finally, they develop an agenda for future research that integrates the consumer perspective into organizational CE research.     

Small Business Social Responsibility: A Critical Multilevel Review,Synthesis and Research Agenda

Small‐business social responsibility (SBSR) related research is rapidly increasing in quantity, but is found in divergent literatures and disciplines. It is time to offer a comprehensive review that identifies, synthesizes and integrates previous research, and highlights the knowledge gaps and the way forward. This methodical search of the literature helped to identify 115 multidisciplinary peer‐reviewed academic articles appearing in high‐quality journals over the 1970–2016 period. Using a systematic and in‐depth content analysis technique, the authors reviewed the articles and identified the theories used, the national contextual focus and the methodological orientations in these articles. They also identified the predictors, outcomes, mediators and moderators of SBSR at the institutional, organizational and individual levels of analysis. This review helps to identify significant knowledge gaps in terms of the theoretical orientation, the national contextual focus, the core content under study, and the methods used. The authors offer numerous suggestions across these topics to help address the knowledge gaps and raise important questions for future research. The primary contributions of this paper are: delineating and summarizing a multilevel analysis of an emerging literature on SBSR; integrating contributions from a wide range of management disciplines and geographical contexts; extracting the potential theoretical contributions in this field; and informing directions for future research. The authors propose a research agenda that is theoretically relevant and innovative, and call for context‐ and size‐aware research on SBSR, using small‐business‐specific methodologies and measurements.     

The Business Model Paradox: A Systematic Review and Exploration of Antecedents

The business model has become a popular concept in business and management fields. Yet, it is suffering from a paradox between outstanding popularity and severe criticism, which appears to impede the positive development of the scholarly discourse on the business model concept. Against this background, the purpose of this study is to provide insight into the antecedents of this paradox and to understand their implications for the future development of the concept. The following contributions are made. First, the authors apply a narrative approach to recognizing and interpreting the paradox, and introduce the analysis of syntactics of scholarly discourse as a novel method of investigating management concepts. Second, as a result of elaborating on recurrent themes and tensions in scholarly discourse, the authors extend the literature on business models through theorizing on the core of the concept along the dimensions of classification, constitution and configuration. In particular, they identify the simultaneity of separation and attachment as the main antecedent of the business model paradox. Third, the authors offer implications for further advancing the development of this management concept, and highlight the need for spurring integrative research while at the same time maintaining a plurality of perspectives.     

Deconstructing the Way in which Value Is Created in the Context of Social Entrepreneurship

According to existing literature, the core of social entrepreneurship (SE) knowledge is evolving and, as such, it has made important contributions to theoretical definitions and essential characterizations. However, more theoretical issues need to be addressed before the SE field can be fully explained and understood. In particular, the authors observe in the literature that, within empirical or conceptual studies, almost all authors use the term ‘value’, but seemingly assume the dimensions of value rather than define or analyse its connotations and components. This paper uses the value construct and its multi‐faceted dimensions to deconstruct the way in which value is created in the SE context. The authors argue that an analysis based on value generation, value capture and value sharing provides important insights into the specificity of SE research and can facilitate future theorizing. Through the conceptual lens of this central concept of value emanating from value theory and business model literature, the authors abductively analyse and classify the studies, providing a practical resource. The authors discuss the phenomenon, presenting an integrative framework that facilitates a clearer understanding of the social value creation process and suggest future research areas as openings for theory development in relation to value creation, its main components and flows.