Konfliktmoderation mit Gruppen

One professional form of conflict resolution known as ‘mediation’ has itself established globally as an accepted alternative to litigation within the past four decades—albeit most notably for dyadic conflict between two individuals. Conflicts involving a higher number of parties both within and between social groups in organizations or public communities are far more complex and much tougher to be defined than in dyadic settings. They require an expanded repertoire of intervention techniques and more advanced competencies of neutrals as—in addition to the resolution efforts—the conflicting parties’ group dynamics demands attention and participative facilitation. Moreover, this type of conflict is difficult to study. An action strategy for professional group-based conflict resolution is exemplified and contrasted to dyadic mediation of conflict. Based on the analysis, problems for future research are outlined.     

Dispositional Coping,Personality Traits,and Affective Style Relating to Conflict between Work and Family Domains

Relations between dispositional characteristics (e.g., personality traits, affective style, and coping styles) and work-family conflict (WFC) and family-work conflict (FWC) were investigated. Participants were employed adults recruited through Amazon’s Mechanical Turk. Results showed conscientiousness and extraversion related to emotion-focused coping (EFC), positive affect positively related to problem-focused coping (PFC) and EFC, and neuroticism related to avoidance-focused coping (AFC). Additionally, AFC, conscientiousness, and negative affect related to FWC, and positive affect related to more WFC. Results highlight the importance of personality and affect relating to dispositional coping, yet coping styles added little to understanding of conflict. Overall, finding that negative affect and AFC related to conflict suggests that interventions that target these dispositional traits would likely be beneficial to reducing conflict between domains.     

Mixed Messages: Inconsistent Parental Mediation Indirectly Predicts Teens’ Online Relational Aggression

Although the predictors of off-line relational aggression have been examined in prior work, less is known about the factors that contribute to online relational aggression perpetration and victimization. This study examined parental restrictive and active mediation of teenagers’ social media use as potential predictors of these outcomes. We were particularly interested in understanding whether parental agreement about media rules and the consistency with which mediation was implemented had implications for teens’ social media use, conflict with parents, and experience with online relational aggression. We conducted an online survey of 814 adolescents from the United States (14- to17-year-olds), asking about perceived agreement between parents about media rules, parental mediation styles, the teens’ social media use, and their experiences with online relational aggression. Results showed that parental rule agreement negatively predicted inconsistent parental mediation. Inconsistent parental mediation predicted more adolescent social media use and more parent-teen conflict over media rules, which in turn, predicted both online victimization and perpetration.     

The dual role of the action researcher

This article aims to provide more insight into advantages and challenges of conducting action research with the intention to improve health care. Action research is distinctive in the sense that the researcher has a dual role as both researcher and implementer of the program studied. The article is based on two Norwegian action-oriented studies that aimed to explore the potential role of online self-help groups for breast cancer patients and adolescents with mentally ill parents respectively. We argue that action research can contribute both to the generation of knowledge, as well as a greater sense of ownership to the program among those who are intended to use it. Nonetheless, a potential conflict between the researcher's pursuit of data, and ethical considerations became apparent in the contexts studied here. Bearing these challenges in mind, we still conclude that action research offers an important contribution for the further development of health care services.     

Coordinated Action in the Massively Multiplayer Online Game World of Warcraft

In tandem with the technological advancement of immersive virtual environments, digital games have evolved into complex social worlds where people play collaboratively to achieve individual‐ and group‐oriented goals. The massively multiplayer online games genre has received international attention for the large numbers of users that commit a significant amount of time and effort to online play. Play styles within such game worlds are diverse, but “raiding” is generally considered among gamers and scholars alike to be the most challenging form of collaborative play. Like other forms of social activity, raiding is predicated on players' abilities to successfully coordinate individual lines of action. Yet the vast majority of raiders are not physically copresent during their collaborative efforts. Using Couch's theory of coordinated action as an interpretive frame, we explore the computer‐mediated process of raiding in the massively multiplayer online game World of Warcraft by analyzing ethnographic data and audio/visual recordings of gameplay. Our study expands Couch's theory of coordinated action in two ways. First, we demonstrate how individuals and groups simultaneously engage in multiple forms of coordinated activity (e.g., conflict and cooperation). Second, we reveal two semiotic layers of coordinated action—the “subject‐subject” (i.e., intersubjective) layer that is facilitated through the game's user interface, and the “subject‐object” layer that comprises players' interactions with the user interface itself. Our study thus considers the potential of Couch's theory for the study of computer‐mediated communication and nonhumans in interaction.     

Lessons from the Public Sphere: Listening,Adversity, and Learning

As many scholars have discussed, when addressing divisive social issues many people immediately assume an adversarial posture, thus lessening the chance for productive dialogues about these issues and lessening the likelihood that people will listen to each other. One area that is keenly affected by our “argument culture” is the classroom; after all, students have been well-conditioned in the “adversary method” before reaching college classes. While some conflict is necessary for growth and learning, when that conflict blocks ideas and discussion, that conflict is not productive. Therefore, in order to make classroom interactions productive and to promote listening, practices by a group from the public sphere—The Public Conversations Project (the PCP)—can be used as a model for encouraging productive dialogues in the college classroom.     

COMMUNICATION AND COORDINATION IN A TWO‐STAGE GAME

We study the impact of communication on behavior in a two‐stage coordination game with asymmetric payoffs. We test experimentally whether individuals can avoid a head‐to‐head confrontation by means of coordinated strategies. In particular we analyze whether and how quickly a conflict‐avoidance take turn strategy can emerge. First, our results show that players learn to solve the conflict by choosing opposite options at both stages of the game. Second, many adopt a take turn strategy to sustain coordination over time and alleviate the inequality induced by the asymmetry of payoffs. Third, communication increases the likelihood of conflict resolution regardless of whether communication is unilateral or bilateral. (JEL C91, D74, L15, H71)     

Interest Organizations,Information, and Policy Innovation in the U.S. Congress1 2

Interest organizations are hypothesized to strongly affect public policy, but the evidence that they do so is mixed. This article argues that one reason for the disparity is a gap between theory and research: theory suggests that information provided by interest organizations should strongly influence elected officials, but there is no systematic research on its impact. We examine a potentially important source of information for members of the U.S. Congress—testimony at committee hearings—to ascertain if it affects the enactment of policy proposals. The data, based on content analysis of almost 1,000 testimonies on a stratified random sample of policy proposals, describe who testifies, their arguments, and the evidence they provide. Supporters of a proposal emphasize the importance of the problem being addressed, while opponents claim the proposed policy will be ineffective and try to reframe the debate. Information—particularly information regarding policy effectiveness—does affect the likelihood that a policy proposal will be enacted.     

Development of a New Approach to Guided Self-Help via the Internet: The Swedish Experience

ABSTRACT

This article describes the development and empirical status of guided Internet-delivered self-help. The treatment approach combines the benefits of bibliotherapy with book-length text materials and the support given online via web pages and e-mail. Interactive features such as online registrations, tests, and online discussion forums are also included. Cognitive behavior therapy (CBT) guided the research and clinical implementations of this approach, as it lends itself more easily to the self-help format compared with other presently available psychotherapy approaches. We include an overview of the research, current issues and research in service delivery, lessons learned through a program of research, and directions for future investigations.     

Self Report of Negative Parenting Styles,Psychological Functioning and Risk of Negative Parenting by One Parent being Replicated by the Other in a Sample of Adolescents aged 13–15

This study, which used a community sample of 13–15 year old adolescents (N = 391), sought to establish the extent to which negative parenting styles are linked to increased likelihood of abnormal psychological functioning in young people, and the likelihood of negative parenting by one parent being replicated by the other. Findings suggest that negative parenting styles are significantly correlated with raised scoring on the Strengths and Difficulties Questionnaire, and that particular negative parenting styles in one parent are likely to be found in the other. The high percentages of young people reporting parents being often angry, sometimes frightening and lacking in warmth and affection give rise to concern about the facilitation of parenting in the UK. Copyright © 2009 John Wiley & Sons, Ltd.     

Characteristics for the Effectiveness of Women’s Self-Help Groups in Bihar

This study examines whether group heterogeneity and group structure and process predict the effectiveness of women’s self-help groups in terms of their financial performance, self-reliance of the group, members’ decision-making ability at the household level, and access to non-financial benefits. Data were collected using an interview schedule from 210 women’s self-help groups in six districts of Bihar and data were analyzed using partial least squares structural equation modeling. The findings suggest that the group heterogeneity directly predicts the effectiveness of women’s self-help groups and it is fully transmitted through group structure and process to positively predict the effectiveness of the women’s self-help groups. The group structure and process is found to be a full mediator between group heterogeneity and group effectiveness. The predictive accuracy of the model is found to be high. The findings have implications to bring in more diversity in members castes, education, and their reasons for joining women’s self-help groups at the formation stage and variations in members’ skills and expertise at the performing stage of the groups. The members’ awareness on group norms and trust in financial transactions, and leadership styles together with cooperation and cohesion among members, transparency in financial transactions, group attendance, and networking with the bank and the federation foster the effectiveness of women’s self-help groups.     

The Systemic Interaction of Attachment on Psychophysiological Arousal in Couple Conflict

Attachment in adult romantic relationships has long been linked to conflict styles. Psychophysiological measures have provided additional insight into this association by accessing less conscious and controlled responses to conflict. The aim of this study was to explore the relationship between attachment anxiety, attachment avoidance, and the interaction between attachment styles on skin conductance responses during conflict and recovery from conflict. Using dyadic analysis of 50 heterosexual couples, we found evidence of a systemic effect of attachment, where psychophysiological arousal increased when one partner had higher levels of attachment anxiety and the other partner had higher levels of attachment avoidance. Attachment avoidance was also negatively associated with increased levels of arousal. Relationship and clinical implications of these findings are discussed.     

Childhood innocence and experience: Memory,discourse and practice

This article examines how childhood innocence is taken up in (92) memories of undergraduate students across four sites in the US and Canada. Drawing from Foucault's theory of discourse, we examine how three themes—innocence as not knowing, innocence as being provided for, and loss of innocence as exposure to adversity—construct childhood as the absence of conflict, which perpetuates the myth of an innocence/experience binary and encourages a deficit perspective of childhood. These findings contribute to teacher education and childhood studies by highlighting the importance of interrogating adult memories in order to disrupt normative assumptions about children.     

Gender Styles in State Legislative Committees

Abstract

This research focuses on the gendered nature of legislative institutions by examining the conflict resolution styles of state legislative committee chairs. Based on a survey of 285 state legislative committee chairs, focus groups and individual interviews, the study examines a sizeable cohort of men and women engaged in fundamentally similar leadership tasks but under varying institutional circumstances and in more than a single state. The research finds that women committee chairs raise their voices to resolve conflicts in a different way from their male colleagues. More importantly, the study shows how gender composition of the membership, the distribution of gender power, and the extent of professionalization influence conflict resolution style. These data challenge the predominant view of legislative leadership as transactional behavior and suggest the need to consider whether masculine behavior and institutional norms have been conflated.     

Unacceptable adolescent behavior and parent-adolescent conflict

An empirically-based theory identifies a systemic parent-adolescent conflict process as the major influence in the unacceptable behavior of adolescents fromgood-enough families. Qualitative research about concerned parents of acting-up teenagers provides: (1) a profile of the characteristics of the parents; (2) a multi-dimensional view of parental competence; (3) an analysis of the main components of the parent-adolescent conflict process; and, (4) a theory that perceived vulnerability provides a context in which the conflict process thrives. Practice implications of the theory, based on self-help group and clinical use, are shared.     

Who runs away from home and why? How families,schools, and bullying influence youth runaways

While prior research establishes that youth who experience family problems are more likely to leave home before reaching adulthood, we know less regarding how peer victimization in the form of bullying may influence youths' likelihood of becoming runaways. Youth often run away from home to escape family conflict or abusive home environments. Mental illness, behavioral problems, and delinquent peers are also powerful forces predicting the likelihood of running away from home. Additionally, recent literature suggests that negative experiences at school may increase youths' decisions to leave home prematurely. In this article, I review literature that addresses who runs away from home, including variations by age, race/ethnicity, sexual orientation, gender, family structure, mental health, problem behaviors, and peer networks. I also suggest directions for future research, including an approach that considers how families and schools individually and collectively affect youths' likelihood of running away from home. Finally, I recommend a focus on bully victimization to better understand how victimization outside of the family affects the likelihood that youth will become runaways.     

Caring is not enough: the importance of Internet skills for online privacy protection

This article explains Internet users’ self-help activities in protecting their privacy online using structural equation modeling. Based on a representative survey of Swiss Internet users, it reveals past experiences with privacy breaches as a strong predictor of current protective behavior. Further, in line with the ‘privacy paradox’ argument, caring about privacy (privacy attitudes) alone does not necessarily result in substantial self-protection. Most strikingly, however, general Internet skills are key in explaining users’ privacy behavior. These skills enable users to reduce risks of privacy loss while obtaining the benefits from online activities that increasingly depend on the revelation of personal data. Consequently, Internet skills are an essential starting point for public policies regarding users’ self-help in privacy protection.     

Social Cocoons: Encapsulation and Identity Transformation Organizations*

The transformation of personal identities is an implicit or explicit goal of many organizations, including “new” religious movements, self-help groups, “deprogramming” enterprises, rehabilitation programs, and others. This essay describes and accounts for one important structural feature of identity transformation organizations (ITOs): encapsulation. Three types of encapsulation are described–physical, social, and ideological–and reasons why different ITOs emphasize certain types of encapsulation rather than others are suggested. Finally, we discuss how the need for encapsulation may conflict with other organizational imperatives of ITOs and we discuss the implications of this organizational dilemma for the successful functioning of ITOs.     

Resolving Identity Conflict: Gay,Lesbian, and Queer Individuals with a Christian Upbringing

Gay, lesbian, and queer individuals with a Christian upbringing often experience conflict between religion and sexual identity. The purpose of this grounded theory study was to understand how gay, lesbian, and queer-identified individuals with a Christian upbringing resolve conflict between sexual identity and religious beliefs. Analysis of in-depth interviews with 15 participants led to 3 conclusions. First, resolving the discord between sexual identity and religious beliefs is a five-stage process of internal conflict resolution. Second, personal and contextual factors affect every aspect of the resolution process. Finally, faith development and sexual identity development are intertwined and fluid constructions.