Promoting Computer-Mediated Communications in Community Coalitions

SUMMARY

Community coalition participants are adopting new communication tools. This article identifies issues involving adoption of one type of communication tool, computer-mediated communications (CMC), based on a review of relevant literature and a recent exploratory research study of CMC adoption by community coalitions. Suggestions for aiding adoption and anticipating problems are presented and some social justice and professional value issues are highlighted. Human service professionals whose work involves community coalitions may find the theoretical background and practical advice useful in anticipating and responding to CMC changes in coalitions.     

Towards a Multicultural Society: Family Therapy with Greek Families†

Language and cultural differences can pose barriers to effective intervention in migrant families in conflict. Family therapy approaches can provide some useful strategies for overcoming these obstacles. A family therapy approach can (1) emphasise the value of utilizing natural network support systems; (2) provide a model which helps clarify communication problems arising in the relay of information through a third person acting as an interpreter; (3) underline the importance of non-verbal and process aspects of family communication; (4) suggest techniques for negotiating, joining, and finding commonalities of family experience between a therapist and family of different ethnic background. The therapist needs to develop sensitivity to both the universal and specific ethno-cultural structures, norms and problems of families; when this sensitivity is achieved powerful and culturally syntonic healing forces can be released. Examples of successful family therapy interventions in some Greek families in conflict are given.     

Predictors of substance use and family therapy outcome among physically and sexually abused runaway adolescents

There is a dearth of research that examines the impact of family systems therapy on problems among sexually and/or physically abused youth. Given this void, differential outcome and predictors of substance use change were evaluated for abused, as compared with nonabused, runaway adolescents who were randomly assigned to family therapy or treatment as usual. Abused adolescents reported lower family cohesion at baseline, although both abused and nonabused adolescents showed similar substance use reductions. Utilizing hierarchical linear modeling, we found that substance use changed with change in cohesion over time. These findings link change in family functioning to change in adolescent substance use, supporting fiamily systems theory. Findings suggest that a potent target of intervention involves focus on increasing positive communication interactions.     

The Use of E‐mail in the Therapy Process

The therapeutic letter has a long history, with roots in psychoanalytic work and continuing application in family therapy. The advent of e‐mail has allowed another form for therapeutic written communication which, while incorporating the benefits of therapeutic letters, adds to these. It has also opened up some potential risks. This article incorporates a brief review of the literature covering therapeutic written communication and offers a case example where e‐mail was used as an adjunct in face‐to‐face therapy with a client who experienced attachment difficulties. This therapy was informed by systemic and psychoanalytic traditions. The authors explore a variety of technical matters including the timing and crafting of e‐mail responses, the integration of written communication with face‐to‐face therapy, impact on the therapeutic relationship and management of crisis. Ethical issues such as confidentiality and duty of care are also considered.     

"LEARNING TO LEARN" AND THE FAMILY SYSTEM: NEW PERSPECTIVES ON UNDERACHIEVEMENT AND LEARNING DISORDERS

A new frontier for family therapy is emerging from recent studies of under-achievement in school, learning disabilities and parental communication. Although poor school performance is frequently the presenting problem (or an associated symptom) in family therapy, this topic still lacks a coherent conceptual framework. An ecological model is proposed for understanding child and adolescent achievement problems. Four dimensions of a family's learning environment are suggested as foci: (a) family communication deviances; (b) family structure; (c) family attributions; and (d) family achievement values. The metaphor of the family as "primary classroom" is offered as a way to think about learning styles across home and school contexts, and some treatment guidelines are suggested.     

Imperative for an Arab model of public relations as a framework for diplomatic,corporate and nongovernmental organization relationships

This paper advocates a morally/ethically defensible “organic theory” of public relations that is in opposition to the public relations literature that predominantly suggests that only those publics that have direct consequences for the organization are publics with whom public relations practitioners should deal. A biological metaphor can be used in supporting this “organic” theory of public relations in which the organization is an organ and society is a body as a whole.This paper concludes that the process of public relations, as well as the outcomes, is critically important in maintaining a metabolic balance and harmony within society itself—a requisite for the health and well-being of nation-states, corporations and nongovernmental organizations. Much of this process involves communication as a ritual, rather than communication as transmission of information; it involves interpersonal communication, rather than mass communication. It involves relationship-building as opposed to persuasion. Much of this process has been found traditionally in Arab culture, and these rich traditions should be recognized and examined for their utility and value in developing an Arab model of public relations to help resolve the plethora of 21st Century issues that threaten global stability and ultimately the well-being of all cultures and societies.     

An Empirical Assessment of the Goals of Family Therapy*

This study is an empirical assessment of the goals of family therapists. A list of goals was developed based on a theoretical clustering of the family therapy literature into the dimensions of communication, cohesion, and adaptability. Three hundred ten clinical members of the American Association for Marriage and Family Therapy (AAMFT) responded to a questionnaire about their use of these goals in family therapy. The findings indicate that the goals employed by this sample seem to reflect ideas from the literature which are not the property of any one “school” of family therapy. The goals that were rated and ranked highest included encouraging family members to relate caringly, responsibly, and creatively in negotiating their differences. Goals that were rated and ranked lowest included the more advanced or technical communication skills and some cohesion goals that may be interpreted as related to institutional aspects of family life.     

The therapist at play and the patient who begins to play

This paper addresses the therapeutic challenge presented in the initial phase of therapy by patients who have trouble playing and dreaming, that is, patients who use action-discharge and concrete communication and who show a relative lack of derivative, symbolic communication. An approach is described which conceptualizes therapy as taking place in an intermediate area between inner and outer reality, and in which playing, dreaming and interpretable transference, the vehicles of therapeutic work, can be facilitated. There can be advantages, in some cases, of using such an approach in family sessions. Clinical material is presented from the treatment of an adolescent in her family.     

Relationship Cultivation in Public Diplomacy: A Qualitative Study of Relational Antecedents and Cultivation Strategies

Political public relations and public diplomacy both focus on managing communication to build and maintain relationships for a political purpose. Public diplomacy focuses on foreign publics and involves governments and organizations seeking to build relationships internationally. This study explored relationship cultivation, i.e., the process of initiating, nurturing positive, and recovering from negative relationships between various public diplomacy actors. Data included 32 in-depth interviews with communication officers in the United States. Results confirmed some of the previously developed relationship cultivation dimensions and suggested new ones. The study offers a nuanced discussion of relationship cultivation factors and an explanation of how they apply to public diplomacy engagement.     

An Educational Model of Family Consultation*

This approach to working with families under stress recognizes the family as a system interacting via communication patterns among its own members and within a larger context of peers, neighbors, school, work, and community agencies. The goal is to help the family become a support system for all its members, more capable of meeting both adult and child needs for ongoing socialization and personal growth. The model is educational in that the focus is on teaching the family to identify strengths as well as dysfunctional behavior, and to acquire some basic communication and problem-solving skills. Methods are both cognitive and experiential. The approach is useful in short-term therapy with single families or groups of families.     

A (not so) simple dialogue activity

ABSTRACT

This article explores the research on peer-to-peer dialogue in higher education, including the innovative practice of intergroup dialogue and other practices such as nonviolent communication and contemplative listening. I then describe an activity I do with my community college students, in a context where lack of time and other resources do not allow a more resource-intensive dialogue practice. I ask them to experience dialogue with several free, easily available resources, including nonviolent communication, contemplative practice, and public radio podcasts from On Being, then have a conversation outside of class in which they mostly practice deeply listening to someone with different political beliefs than they have. They may make a brief attempt at dialogue or nonviolent communication. I discuss how my activity may accomplish some of the goals of intergroup dialogue and be useful where students are learning about diversity and inequality across social divides, including in social work education and sustainability education. I nest this activity in a course that involves some contemplative practice, to explore how both sustainability education and the social justice component of social work may benefit from contemplative practice. Finally, I detail some other resources about hope and despair that support this activity.     

Relationship Education and Therapy for Same‐Sex Couples

The gay and lesbian community suffers higher rates of discrimination, mental health problems, and relationship break‐up than their heterosexual counterparts. In this paper we analyse the challenges confronting same‐sex couples, and the implications for couple education and therapy with same‐sex couples. We describe some similarities in the challenges confronting heterosexual and same‐sex couples (e.g., negotiation of shared realistic relationship expectations, effective communication). These similarities suggest existing evidence‐based approaches to couple therapy and relationship education are likely to assist same sex couple relationships. We also describe distinctive challenges for same‐sex couples (e.g., homophobic discrimination, internalised homophobia, and low support from many families for same sex relationships). These distinctive challenges suggest some adaptation of existing approaches to couple education and therapy could enhance their relevance and effectiveness to same sex couples.     

Is Strategic Communication too important to be left to Communication Professionals?: Managers’ and coworkers’ attitudes towards strategic communication and communication professionals

The article is based upon empirical data from a Swedish three-year research project entitled “Communicative Organizations”, investigating the value of communication for organizations. The project is involves eleven organizations. Based upon empirical data from a quantitative survey (n = 6486) the perceived value of strategic communication and communication professionals, mainly among managers and co-workers, is analyzed. Two conceptual models are used for analysis: the communicative organization and the four-by-four model of strategic public relations. The results shows that the self-identity of communication professionals and the normative model of strategic public relations partly mirror and partly collide with the perceptions of managers and coworkers. The study confirms that managers and coworkers find communication crucial for their organizations at a strategic level, but that the role of communication professionals is rather unclear. A majority of the respondents do not understand the core role or roles of communication professionals.     

生态翻译学视角下的中国英语研究

中国英语是有中国特色,产生于中国本土的英语中国英语。在文化交际过程中如何使用恰当的中国英语,涉及到中国英语的英语翻译问题,而生态翻译学,基于翻译选择适应论探讨中国英语的英译,为中国英语的英译提供了全新的视角。     

Public relations and place branding: Friend,foe or just ignored? A systematic review

Communication about places is typically termed place branding and is generally situated within the marketing discipline. However, in practice, place branding shares many commonalities with public relations. It involves relationships with a wide range of stakeholders, reputation management, and communication campaigns that involve no direct sale of a product. While some have noted the parallels between place branding and public relations, the intersection of these two fields has not been reviewed empirically. This study examines the relationship between public relations and place branding by exploring how scholars in each field have conceptualised and represented the other in their research publications. A systematic review of 378 journal articles, published from 1988 to 2018 in 18 selected journals from both fields, was conducted. This research shows that while there is a significant conceptual crossover between the two fields and they work together in practice, the place branding literature largely treats public relations as a promotional tactic rather than a disciplinary body of knowledge. Conversely, outside of public diplomacy research, public relations has shown little interest in places and place communication, and there is limited research applying public relations theories and concepts to places. This paper adds to current knowledge on the interdisciplinarity of public relations theories and concepts and how public relations is perceived outside its own field and suggests new possibilities for interdisciplinary research on place communication.     

A Preliminary Evaluation of a Massage Program for Children Who Have Been Sexually Abused and their Nonabusing Mothers

The aim of this study was to conduct a pilot evaluation of the Mosac Massage Program, a novel program that uses massage to address some of the difficulties faced by children who have been sexually abused and their nonabusing parents. Interviews were conducted with four participating mothers immediately before and after the program. Benefits included improved bonding and communication between mother and child and a relaxing and enjoyable therapy for both mother and child. The program appeared to be a useful complement to talking therapies. Further evaluations are needed to confirm the potential benefits.     

Intrapersonal and Interpersonal Models: Blending Gestalt and Family Therapies

Family therapy is primarily focused upon interpersonal or transactional issues. Its major contributions have been in the development of communication analysis, communication opening techniques, and in illuminating group responsibility in the creation of an identified patient. Work with individual or subsystem boundaries has received far less attention. Gestalt therapy is particularly well suited for short term work on intrapersonal and boundary issues (Hatcher and Himelstein, 1976). The focus of this paper is to show how the selective integration of the two approaches provides a significant, new dimension in the development of family therapy.     

Communicating social value: An experimental study on credible communication and social enterprises

The management of marketing and communication strategies involves a complex mix of different requirements, particularly for social enterprises, which try to fulfill both social and business aims while operating in a resource-constrained context. Although social enterprises are a rising phenomenon, the research on how these businesses communicate their activities remains in its infancy. This study builds on the theory of planned behavior and the source credibility theory, presenting a conceptual framework that distinguishes between high, moderate, and low credibility of a social enterprise's communication, to analyze its effects on potential customers' behavioral intentions. Through an online experiment with 260 subjects, the authors demonstrate that attitude toward a social enterprise, subjective norm, perceived behavioral control, and, ultimately, the intention to support a social enterprise by purchasing its products increases with the social enterprise's message credibility. The authors also present practical implications and avenues for future research on the communication of social enterprises based on the empirical findings.     

Changes in negative attributions during couple therapy for abusive behavior: relations to changes in satisfaction and behavior

This study examined effects of cognitive-behavioral couple therapy (n = 25 couples) and a variety of systems-oriented couple therapy models (n = 30 couples) in reducing negative attributions and degrees to which decreases in negative attributions were associated with improvements in other aspects of relationship functioning. Couples seeking treatment at a university clinic and experiencing psychological and/or mild-to-moderate physical abuse completed 10 weekly sessions. Attributions, relationship satisfaction, psychological abuse, communication, and negotiation were assessed before and after treatment. Women and men in both treatments exhibited decreased negative attributions, which moderated increases in satisfaction and decreases in negative communication, as well as increases in positive communication for men. The findings reinforce the importance of modifying negative attributions when intervening to reduce abuse.     

The Multidimensionality of Presbycusis: Hearing Losses on the Content and Relational Dimensions of Speech

Presbycusis, the age associated decline in hearing and listening, has been traditionally conceptualized as the progressive inability to distinguish phonemes and hence to apprehend the content of spoken communication. Based on the distinction between the content and relational dimensions of communication, this study posed the possibility that presbycusis also involves a loss of listening ability along the relational dimension of communication. Using five measures of speech discrimination and listening, the study confirmed that aging is significantly associated with losses on the content and relational dimensions of listening. Furthermore, there are different rates of aging for these two dimensions. Whereas the loss on the content dimension is linearly related to age, the loss on the relational dimension is curvilinearly related to age with little decline in ability until a relatively drastic loss occurs in the early to mid-70s. These results indicate that the communicative impact of presbycusis is considerably greater for the old elderly than for the young elderly. Thus, this study constitutes initial evidence for a multidimensional conception of presbycusis.