Broken-Link Reports from SFX Users: How Publishers,Vendors and Libraries Can Do Better

This study analyzes more than 400 SFX broken-link reports sent by users of an academic library. It raises technical issues regarding OpenURL linking in the handling of special journal volume and issue numbers, journal supplemental issues, embargo release dates, book reviews, DOIs, and other areas. It reports on full-text resources with the most broken links, causes of broken links, and the library's responses to users. It also explores how journal publishers, database vendors, and OpenURL vendors can improve the quality of their products and how librarians can better serve users.     

Broken-Link Reports from SFX Users: How Publishers,Vendors and Libraries Can Do Better

Abstract

This study analyzes more than 400 SFX broken-link reports sent by users of an academic library. It raises technical issues regarding OpenURL linking in the handling of special journal volume and issue numbers, journal supplemental issues, embargo release dates, book reviews, DOIs, and other areas. It reports on full-text resources with the most broken links, causes of broken links, and the library's responses to users. It also explores how journal publishers, database vendors, and OpenURL vendors can improve the quality of their products and how librarians can better serve users.     

Building Bridges: Advocacy as a Tool for the Technical Services Professional

ABSTRACT

“The Sharpest Tool in the Shed” column seeks to introduce new systems and tools relating to scholarly publishing, serials, electronic resources, and more. This issue's column will focus on an important but often overlooked tool for anyone engaged in the work traditionally housed in technical services (TS)—advocacy for the work of technical services. This would include both advocacy regarding how technical services work supports the library's mission and the work in other divisions. How to make that work accessible for the novice to facilitate collaboration with other library departments is also discussed. As a serials catalog librarian at Michigan State University Libraries, I have worked to make advocacy a part of what I do and how I think about my work and the work of my colleagues. Locally, this has meant the development of a series of talks around TS expertise and projects to reach out to our colleagues about our work.     

The Impact of Web-scale Discovery on the Use of a Library Collection

Abstract

Grand Valley State University Libraries implemented Serials Solutions' web-scale discovery tool, Summon, during the fall of 2009. This case study explores whether Summon had an impact on the use of the library's resources during its first semester of implementation. An examination of usage statistics showed a dramatic decrease in the use of traditional abstracting and indexing databases and an equally dramatic increase in the use of full-text resources from full-text database and online journal collections. The author concludes that the increase in full-text use is linked to the implementation of a web-scale discovery tool.     

Using EZproxy and Google Analytics to Evaluate Electronic Serials Usage

ABSTRACT

The purpose of the study is to evaluate electronic usage statistics for Belk Library at Elon University. The Electronic Resources Office (ERO) collects usage data for all serials—both print and electronic—, ebooks, and electronic databases. This study used ezPAARSE and Google Analytics to analyze the data from our website, and we will use these data to compare our vendor statistics to get a more complete picture of how the library's electronic resources are being used.     

Best Practices for Increasing Ejournal Usage

As library budgets shrink and the cost of ejournals continues to rise, usage plays an increasingly important role in collections decisions. In 2013, the University of North Carolina (UNC) University Library Advisory Council's E-Journal Efficiencies Working Group created a document outlining best practices for increasing ejournal usage to assist UNC System libraries in improving their efficiency regarding ejournal spending. This article will address and elaborate on those practices, which include raising the visibility of ejournals on the library's website, using third-party services such as discovery tools and apps to create additional access points, facilitating outreach to faculty, and analyzing usage data.     

The Balance Point: Keeping Serial Bibliographic Records Viable in a Digital Age

Abstract

Michael Norman, head of serials cataloging at University of Illinois at Urbana-Champaign (UIUC) library, describes his library's development of an integrated management system for serials, the Online Research Resources (ORR). The ORR was designed to draw together and deliver to the public a wide range of information related to the library's serial holdings that previously could only be obtained by consulting a number of sources. With a single search, UIUC patrons can now consult the ORR for serials information such as variant titles, online availability, subject categories, print summary statements, ISI impact factor, where the title is indexed, and whether it is peer reviewed—an innovation sorely needed and highly welcomed by librarians and patrons alike.     

Context-Sensitive Linking

Abstract

Linking services that provide seamless access to a library's e-journal collections are becoming increasingly prominent. This article outlines some of the hurdles to seamless linking and discusses the technologies that make linking services possible. These include the Digital Object Identifier, the CrossRef initiative, the development of emerging standards like the OpenURL, resolution servers, and an examination of how these are incorporated into a linking service. The authors interviewed representatives from four companies providing linking services—Ex Libris, Sirsi, Endeavor, and Openly Informatics—and describes features of their systems. Serials Review 2002; 28:267–282.     

Using Cost Per Use to Assess Big Deals

This presentation from the 23rd North Carolina Serials Conference discussed the Carolina Consortium's recent consortium-wide analysis of its big deal ejournal packages, with cost per use as the primary metric. This session addressed the pros and cons of cost-per-use (CPU) data and considered how consortia and individual schools should best utilize the data. Bernhardt discussed how the Carolina Consortium gathered and analyzed CPU data and the impact the examination had on determining whether individual schools cancelled, renewed, or joined big deals. Seven schools were identified as having big deals with CPU higher than desired. Of those seven, four schools chose to renew their deals, while three chose to cancel. Bucknall determined that while CPU is an important metric to analyze in making renewal and cancellation decisions, it is not the only factor.     

One for Nine: The Shared Cataloging Program of the California Digital Library

Abstract

In 1999, the California Digital Library (CDL) began a new cooperative venture, the Shared Cataloging Program, to improve access to its growing collection of electronic resources. Now known within the University of California (UC) as the SCP, the Shared Cataloging Program, based at UC San Diego, distributes ready-to-use cataloging records for all electronic titles licensed by the CDL to each of the other eight (soon to be nine) physical UC campuses. The SCP is the result of an intensive systemwide planning process fostered by a desire for an innovative approach to providing traditional bibliographic access to large numbers of electronic resources. It was launched out of pragmatic necessity along with an institutional commitment to the cooperative ideals of labor-savings, experimentation, and the search for “best practices.” This article will describe its genesis, current operation, one library's use of the records, and issues for future development. Serials Review 2002; 28:4–12.     

Women's & Gender Studies Journal Database

Abstract

The Women's & Gender Studies Journal Database (WGSJD) at Rutgers University is a user-oriented, discipline-based database that provides quick access to journal titles available online. It is also a union list of journal titles, print and online, in the area of women's and gender studies at Rutgers University Libraries. The author describes this database and its value-added service in the context of Rutgers University Libraries' information system. Discussion also includes its advantages and disadvantages, the changing roles and areas of responsibilities for subject selectors, and how the database fits into future developments of the library's information system. Serials Review 2002; 28:261–266.     

The Structure of Scholarly Communications Within Academic Libraries

Academic libraries often define their administrative structure according to services they offer, including research services, cataloging and metadata, and acquisitions. Scholarly communications is something of a moving target, though. How are scholarly communication positions defined, what duties do they often include, and how do they fit within the library's administrative structure? Some of the first positions devoted to scholarly communications required JD's and focused on author's rights, copyright, and fair use. Yet other positions recently advertised group scholarly communication librarians within digital scholarship units, which not only create and maintain institutional repositories, they may also publish electronic journals and/or offer services related to data curation. This article provides a brief review of the findings recently published in a SPEC Kit, which focuses on ARL Libraries. The main intention, though, is to provide a wider context of scholarly communication activities across a variety of academic libraries. To do that, a survey of non-ARL Libraries was administered to review relevant positions, library organizations, and the variety of scholarly communication services offered. Lastly, a set of scholarly communication core services is proposed.     

Managing a Comprehensive Cost-per-Use Project in a Large Academic Library

Abstract

This article reports the findings of a study to evaluate title-level cost per use (CPU) for most recurring resources at The University of Alabama Libraries. The study relied on cost and usage data from FY2016. The purpose of the project was to identify titles for cancellation and to establish CPU for most titles ordered individually and those within packages for use in future contract negotiations. The analysis began with a list of all recurring titles having a cost of $1,000 or more. The review involved 1,035 titles with an initial objective to highlight all titles with a CPU of $200 or more. Titles exceeding this CPU threshold received additional review, with several identified for cancellation. This article presents the findings and provides an overview of the process used to collect CPU on a large scale. The article outlines some of the challenges faced by libraries when trying to align data that are stored in various silos and the limitations for various platforms and software used when collecting CPU data. The findings from this study formed the basis for a LibGuide developed and used to raise awareness of the need for cancellations. The data also assisted with future contract negotiations.     

City Magazines

Abstract

This study compared two lists of full-text content available in Academic Search Elite. EBSCO provided the lists to the University College of the Fraser Valley. In this study, focus was placed on the accuracy of the claims of full-text content, because the staff and library users at University College of the Fraser Valley (UCFV, British Columbia) depend on this database as part of the libraries' journal collection. Interlibrary loan staff routinely used a printed list of Academic Search Elite to check whether the journal was available at UCFV in electronic form; therefore, an accurate supplemental list or lists of the library's electronic journals was essential for cost-conscious interlibrary loan staff. The results of the study were that there were inaccuracies in the coverage of fifty-seven percent of the journals sampled. Serials Review 2003; 29:11–15.     

Mariners' Museum and Library

The Mariners' Museum and Library, begun in 1930 in southeastern Virginia, is world renowned for its collections of maritime ephemera. Collections include ships, boat plans, figureheads, navigational instruments, rare maps, books, and a wonderful collection of serials. Both the museum and library are used by scholars, ship builders, students, and television and movie researchers. It is also a great place for a family to spend the day learning and playing. The library's interactive Web site, with online exhibits and educational programs, is a fantastic resource for those who are not able to travel to the museum.     

2009 New England Technical Services Librarians (NETSL) Spring Conference: Working the Cataloging Landscape: Fishing,Mining, and Harvesting

Abstract

Rachel Fleming and Kristin Calvert of Western Carolina University discuss their study of interlibrary loan borrowing requests in the three years surrounding a journal cancellation project. Noting that the impact of such a cancellation on interlibrary loan has not been studied since the 1990s, they examine numerous facets of requests for cancelled and non-cancelled journals, including request per journal, year of article requested, and request history for newly cancelled journals. Though journal cancellations resulted in a 2 percent increase in interlibrary loan requests, this number proved so small that Calvert and Fleming judged that their cancellations caused no undue effects.     

Wisconsin Little Magazines

Abstract

This evaluation method for journals meets the library's objective for a responsible, responsive collection management practice. It provides structure, but not without regard for the unique potential addition to the collection that each journal represents. Although subject to occasional fine-tuning, this method has worked satisfactorily for two hundred journal evaluations completed over the course of several years. It is a well-tested procedure and is adaptable to most library settings, in whole or in part, regardless of size or type of collection.     

Impact of Journal Cancellations on Interlibrary Loan Demand

Rachel Fleming and Kristin Calvert of Western Carolina University discuss their study of interlibrary loan borrowing requests in the three years surrounding a journal cancellation project. Noting that the impact of such a cancellation on interlibrary loan has not been studied since the 1990s, they examine numerous facets of requests for cancelled and non-cancelled journals, including request per journal, year of article requested, and request history for newly cancelled journals. Though journal cancellations resulted in a 2 percent increase in interlibrary loan requests, this number proved so small that Calvert and Fleming judged that their cancellations caused no undue effects.