The healthcare supply network: current state of the literature and research opportunities

Abstract

This literature review maps recent studies addressing supply chain management (SCM) in the healthcare sector through a systematic approach that synthesises 74 empirical studies (2006–2016). Our approach adopts a network lens to map the literature and offers key contributions to the field. First, we show that there is a lack of network level studies. Second, there is an imbalance of research attention regarding the various types of supply, namely health services, medicines, medical supplies and blood supply. Third, we underline the advantages of the network lens, indicating network actors and flows between those actors that need further research. Fourth, we show an alarming lack of theoretical lens in healthcare SCM studies and draw attention to the fact that even when explicitly adopting a theory, some studies show inconsistencies between theoretical lens and level of analysis. Ultimately, we offer a map of future research for healthcare SCM through a network lens in order to improve the understanding the complexities of the healthcare sector.     

Human resources management and corporate governance: Integration perspectives and future directions

The aim of this article is to investigate, through a systematic review of the literature, what has been studied and published in the international academic literature regarding the integration between human resources management (HRM) and corporate governance (CG).We accomplished it answering two research questions: How has evolved the academic publications regarding the integration between HRM and CG? and Under which theoretical perspectives the integration between HRM and CG has been studied? The research covered the publications from 2000 to 2017, and the analysis comprises 79 articles from relevant international journals. The results revealed the predominance of a shareholder theoretical perspective and the apparent legitimation of HRM as an important variable of CG, but with a secondary position, as consultant or processes provider. Besides exploring and exposing the state of the art in this area of knowledge, through a critical analysis of the literature, this study highlights the gaps in the literature and provides suggestions for future studies.     

Risk management in SMEs: A systematic literature review and future directions

Small- and Medium-sized Enterprises (SMEs) are considered as the backbone of European economics and growth; however, their peculiar features and the limited resources drive them to adopt different tools and methods when compared to large companies. In particular, the approach adopted in SMEs for Risk Management (RM) seems not to be specifically studied and understood. To this extent, the aim of the paper is to outline the development and the state of the art of RM in SMEs, grasping new future research opportunities in this field. By conducting a systematic literature review with bibliometric tools, 61 papers published until the end of 2016 have been selected and analysed. They demonstrate that some RM streams, such as financial RM and Enterprise RM, are among the most studied in the literature. However, a holistic approach is still not diffused nor sufficiently developed in SMEs, even if the types of identified risks are increasing. There are new emerging RM streams. In particular, the relevance of Project RM, Strategic RM, and Supply Chain RM has been increasing, and it pushes researchers and practitioners to deepen the knowledge of the tools and practices that characterise them. New theoretical and practical studies on RM in SMEs will support them in protecting their business and leveraging their business value, taking advantage of the management of different types of risks.     

A dynamic perspective on the resilience of firms: A systematic literature review and a framework for future research

This study aims to answer the following research question: how is the resilience of firms defined in the business and management field? In doing so, we answer recent calls for research about a more thorough conceptualisation of the resilience of firms and its definition. We conducted a systematic literature review of 66 selected papers published between 2000 and 2017. By means of inductive content analysis, we analyse the definitions of ‘resilience’ and elaborate a novel conceptual framework that introduces a dynamic perspective on the resilience of firms. The proposed framework overcomes existing definitional fragmentation and raises awareness of the temporal dimension in the conceptualisation of the resilience of firms. We contribute to extant business and management literature on the resilience of firms by proposing a model that articulates two main paths for explaining organisational resilience, i.e. absorptive resilience and adaptive resilience paths. We also identify a set of key capabilities needed to be successfully resilient at the different stages of the two paths.     

European management and European business schools: Insights from the history of business schools

This article looks at the history of business schools and identifies specific characteristics that are common to European management schools. On the basis of these characteristics, European management is subsequently defined as a cross-cultural, societal management approach based on interdisciplinary principles. In a final step, a closer look is taken at how European business schools should prepare their students for the unique European management context. It is suggested that such schools should provide courses on cross-cultural management and courses explaining the interdependencies between the private and public sector, offer students opportunities to experience other cultures over the course of their studies, and teach management from an interdisciplinary and practically-oriented perspective.     

Brand management: Unveiling the delusion of control

Mainstream brand management literature views brands as products or organisations carrying brand names and brand managers as being in control of brand-related actions and outcomes. By contrast, recent empirical research shows the substantial influence of stakeholders on brands. Together with brand management, stakeholders shape brands by participating in brand-related interaction. European brand research accordingly treats brands as ongoing and complex processes in constant flux. Nevertheless, literature suffers from a significant lack of theoretical underpinnings for understanding brands as complex processes; in this respect, building on European philosophy is a fruitful avenue. This paper introduces the metaphor of the rhizome and draws on European process philosophy to further develop an integrative processual understanding of brands. Brand management claiming control over brands as processes turns out to be a delusion.     

Management innovation: A systematic review and meta-analysis of past decades of research

Managerial innovation has gained increased popularity in research and practice because of its positive effects on organisational renewal and performance. Regardless of the growing number of studies on management innovation, there is still a lack of research that integrates and synthesises this body of knowledge. This study undertakes a systematic review and meta-analysis of the literature to gain insight into existing empirical studies on management innovation. Our content analysis and review of 66 studies from 1981 to 2017 analyses the trends and background of research into management innovation. In addition, we develop a model of management innovation grounded in selected theoretical lenses to advance our understanding of the different drivers, moderators, mediators and outcomes of management innovation. Results of the meta-analysis show that management innovation is positively related to organisational size (r_c = .282), knowledge management (r_c = 0.608), organisational learning (r_c = 0.692), firms’ overall performance (r_c = 0.393), and financial performance (r_c = 0.269). Finally, we have identified several research gaps and provided a future research agenda in the context of managerial innovation.     

Societal effects of social media in organizations: Reflective points deriving from a systematic literature review and a bibliometric meta-analysis

Social media provides its users with uninterrupted access to information for a variety of matters. On the one hand, social media helps people to express themselves freely and access various content, thus, forming a global view. On the other hand, social media may easily lead individuals to form polarized attitudes by impacting their behaviour in various contexts (e.g., organizational contexts). Such contradiction cannot be neglected. It is found to be an essential societal phenomenon that needs further investigation. The study first aims at realizing how existing literature of different domains analyse and conceptualize the effects of social media. Then, it leverages such societal effects on organizations. A total of 231 articles were used for a systematic literature review (SLR) and bibliometric meta-analysis on this topic and were further analysed with VOSviewer software. The study organizes the existing literature on this topic and provides issues, perceptions, and theories that are used to explain the effects of social media in society, and then it reflects on the potential impact on organizations.     

A geographic picture of Lean adoption in the public sector: Cases,approaches, and a refreshed agenda

Public organizations are immersed in challenging contexts, having to meet and balance internal and external demands for transparency, accountability, political goals, and specific regulatory requirements. In this scenario, there is a growing enthusiasm from worldwide governments toward improvements of operations within their public institutions, including the adoption of management practices borrowed from the manufacturing industry, such as Lean Manufacturing. A large body of literature is evolving and addressing the importance of nurturing debates over Lean in the public domain, and so are efforts to integrate and structure such knowledge. We claim that (mainly) considering the public sector context, a geographical analysis is imperative for the research progress to be effective. We, therefore, seek to provide an extended look by conducting a qualitative systematic review, thoroughly scrutinizing extant empirical investigations across the globe, and over the years. We provide a categorization of current literature on the topic, identifying gaps, and providing timely avenues for future research.     

Forty years of European Management Journal: A bibliometric overview

The European Management Journal (EMJ) is a renowned peer-reviewed journal of international reputation in the fields of business and management research since 1982. EMJ publishes original and high-quality conceptual, empirical, and review research papers that contribute to the advancement of the body of knowledge and its application in the field. Until the time of this overview, 2164 papers (including 2004 articles, 96 editorials, 28 conference papers, 27 notes, and 3 short surveys) have been published in the journal between 1982 and 2020. We analyzed all these articles using bibliometric techniques to examine the impact of the journal’s publications, most productive and influential authors, and their contributions in the field of business and management research. Co-authorship among the top authors, co-occurrences of the topics, co-citations of the journals, bibliographic coupling of the authors, affiliating institutes, and countries were analyzed by applying network analysis techniques using VOSviewer software. The advancement of research in the field of management during the last decade is also critically discussed in order to understand recent developments in the field of business and management research.     

On the versatility of Little’s Law in operations management: a review and classification using vignettes

Abstract

Despite Little’s Law being considered as one of the ‘laws’ of operations management, evidence of its application in an empirical context is diverse and diffuse. Hence, this paper aims to identify, classify and consolidate published empirical applications of Little’s Law in a systematic manner to better understand its versatility. This paper undertakes a systematic literature review of the databases of the five main publishers of operations management journals and snowball sampling for additional papers. A final sample of 128 empirical journal articles is identified and categorized. Tactical, medium-term decisions relating to capacity dynamics and operations re-engineering are the most popular categories. To give further insights into versatility, vignettes for each category are developed. The review and vignettes confirm Little’s Law as a highly relevant paradigm to operations management decisions due to its empirical versatility across levels, sectors and time domains. The paper suggests four factors to underline the empirical versatility of Little’s Law in operations management: applicability, utility, simplicity and visibility.     

从分散到整合：品牌管理的新阶段

品牌整合是在企业强调核心竞争能力的背景下应运而生的一种新的品牌管理方法。本文分析了品牌整合的含义,阐述了品牌整合管理产生的历史原因,分析了企业实施品牌整合的措施。文章最后探讨了品牌整合对我国企业的借鉴意义。     

Performance management practices in lean manufacturing organizations: a systematic review of research evidence

This paper provides the first systematic look into the existing research on performance management (PM) practices employed in lean manufacturing organisations (LMOs). It adopts a systematic review method to examine the evidence generated in the period 2004 – 2015 and uses a comprehensive PM framework to synthesise the findings. The results suggest that PM practices that have the most prominent role in LMOs are those that, firstly, are located closest to front-line actions and, secondly, explicitly address operational realities. This calls into question the primacy of accounting-driven controls in LMOs, suggesting that operational controls may be more effective than top-down accounting-based PM practices. The results also confirm the bias towards operational-level issues but suggest that LMOs may integrate the operational and the strategic levels by using PM practices that drive organisational learning through employee involvement and engagement.     

European management teaching and research: Reflections on the life and work of A. Blanqui

Europe’s first historian of political thought, author of the preface to The Wealth of Nations, and also the first figure to acquire a business school in his lifetime and become its dean, Adolphe Blanqui (1798-1854) has nevertheless become a somewhat neglected figure. As we approach the bicentenary of the school he presided – the oldest of the great 19th century management training institutes, which still exists today – in this essay I propose to place his life and work in context before exploring the principal thrust of his educational philosophy and his lasting heritage. Blanqui was a great European, devoted to certain principles in the education of future entrepreneurs and ‘traders’: combatting ugliness, learning how to deal with difference, and leading by example while also keeping pace with technical evolutions. I conclude by insisting on the importance, then and now, of situating management training within the context of geopolitical, aesthetic and ethical factors.     

The impact of culture on interactions: five lessons learned from the European Commission

Using data collected from 25 interviews with Austrian employees in the European Commission, we explore the conditions under which cultural differences do and do not influence interactions. Previous experience with culturally-determined behaviour and experience working in a foreign language is found to foster norms that reduce conflict based on cross-cultural differences. Time pressure, on the other hand, makes cultural differences, specifically the way that criticism is delivered and the extent of relational-versus-task orientation, more explicit. Our findings have implications for the design of training for multinational teams, as well as the composition of these teams.     

The job demands-resources model: A meta-analytic review of longitudinal studies

The job demands-resources (JD-R) model is an influential framework to understand how job characteristics foster employee well-being. Differing from the cross-sectional focus of most JD-R model reviews, this meta-analytic review uses longitudinal evidence to validate the essential assumptions within the JD-R model. We highlight two aspects: (1) The assessment of the methodological quality of the available longitudinal studies, and (2) the examination of the essential assumptions – the impact of job characteristics on well-being, and vice-versa – with meta-analytic structural equation modelling (metaSEM). We included 74 studies and evaluated their quality. Eighteen studies suffered from serious methodological shortcomings, whereas 29 studies (39%) were considered high-quality studies. Our meta-analytic structural equation models confirmed the essential assumptions simultaneously. The quality of the studies also had an influence on the goodness-of-fit indices. The models with reciprocal assumptions between job characteristics and well-being fitted the data best. The findings of this meta-analytic review suggest that the JD-R model is an excellent theoretical basis to assess employee well-being for a broad range of organisations. However, more research is needed to clarify the reciprocal relationships between job characteristics and employee well-being, as well as the different influences of challenging and hindering job demands on work engagement.     

资源依赖理论在组织管理研究中的应用现状评估——基于111种经济管理类学术期刊的文献计量分析

通过对国家自然科学基金委员会管理科学部认定的重要期刊和CSSCI(2012～2013)来源期刊经济管理类共111种期刊上发表的有关资源依赖理论的研究成果进行搜索,选择了71篇与资源依赖理论相关的研究论文作为样本,使用文献计量分析法,从论文的研究类型、研究方法、研究内容等方面总结了资源依赖理论在国内组织管理的应用状况和热点问题.对资源依赖理论在国内组织管理中应用的发展方向提出了一些建议.     

The Moderating Role of Power Distance on the Reaction of Consumers to the CEO as a Spokesperson During a Product Harm Crisis: Insights From China and South Korea

During a crisis the corporate message is not the only issue facing the company. The role of the spokesperson is an under-researched area which is examined in this paper. In studies conducted in South Korea and China we examine the reaction of consumers to the CEO as a spokesperson during a product harm crisis. We find in both countries that consumer responses to the CEO was contingent on the consumers' level of power distance. When consumers had high levels of power distance they had higher future purchase intentions when compared with consumers who had low levels of power distance when the CEO was the spokesperson during the crisis. In addition, in a study conducted in South Korea we find that higher levels of power distance generate increased levels of brand trust when the CEO is the spokesperson, which in turn increases future purchase intentions. Our studies have important theoretical and managerial implications which are discussed in the paper.