Understanding Risk Management

Discussions of technological risks and their management by corporations and society are ubiquitous and often acrimonious. Equally ubiquitous are several important misconceptions of key risk questions. This paper (i) argues that serious epistemological confusion pervades much of the scientific basis for risk assessment, especially confusion among objective, subjective, and perceived risk, and between facts and ethical values; and (ii) asserts that this confusion combines with psychological aspects of risk perception to produce a confused risk debate, a societal management of risks often based on diffuse or contradictory objectives, and consequently mismanagement of resource allocation to risk reduction.     

Understanding Construction Supply Chain Management

The purpose of this study was to understand some of the many perplexing questions eluding managers of overwhelmingly complex construction supply chain management (CSCM) based on review of some important research issues pertaining to construction supply chains. This study has illustrated understanding on CSCM using qualitative approach of triangulation applying foundational research methodology and soft system methodology in a coal-based thermal power plant project to validate its complex CSCM systems. The study highlights that a typical CSCM eco-system for the coal-based thermal power plant construction as unit can be considered to operate as a system with sub-systems as concept phase, procurement phase, production phase, installation phase and winding up phase. This study suffers from methodological limitations associated with qualitative research. Finally, this study provides practical insights for research opportunities in the area of interdisciplinary construction projects.     

Performance Management and Occupational Safety

Instructional techniques used by the author to teach a performance management (PM) approach to occupational safety are reviewed. Post-workshop safety programs were implemented at several plants without consultation from a PM specialist; however, the PM strategies were not evaluated systematically unless they targeted vehicle saftey belt use. Thus, a Case is made from starting with a safety belt program, not only because such programs can reduce the most significant cause of lost work time (ie.e., the vehicle crash), but also because the behavior change success of a corporate safety belt program can be readily assessed by company personnel and therefore reinforce the PM approach to occupational safety.     

绩效治理:基于绩效考评与绩效管理的新范式

绩效考评与绩效管理是公共和私营部门中常见的绩效测量与评价手段,但存在未能有效区分定量指标与定性指标、缺乏对组织战略目标和使命的重视、强调个人绩效而忽视整体绩效等局限。绩效治理是基于绩效考评与绩效管理,结合治理理论,应用于公共部门的绩效指标测量、多向评价、综合管理、系统治理的新范式,对绩效考评与绩效管理存在的局限有较好的回应与解决,其背后是理念与价值取向的变革。     

知识管理绩效评价研究

绩效评价是知识管理的重要环节,本文通过对知识管理目标体系的分析和相关指标体系的设计,运用AHP法和模糊数学方法,建立了一个知识管理的绩效评价模型。     

绩效管理的几个基本问题

本文从适应变革的人的心理行为的角度,介绍了绩效的基本概念、管理绩效的必要性、绩效管理的基本程序及其应注意的问题。本文认为,有效的绩效管理的核心包括绩效计划、管理绩效、绩效考核和奖励绩效四个环节的循环过程;它是全体员工参与的自下而上的过程;绩效管理的沟通包括沟通组织的价值、使命和战略目标、对员工的期望结果和评价标准以及如何达到该结果、组织的信息和资源,强调员工之间相互支持和鼓励;绩效管理是一个强调发展的过程,目标之一是建立学习型组织,最终目标是建立企业的绩效文化,形成具有激励作用的工作氛围。     

Integrating Organizational-Cultural Values With Performance Management

Early analyses of organizational culture used and an approach derived from cultural anthropology to provide guidance for leaders, managers, and employees, but lacked units of analysis congruent with behavior science. More recent approaches identify values and practices, the latter being behavior which can be analyzed. However, the abstract language of this approach limits our ability to set specific performance expectations and relies on post-hoc recognition and reinforcement. This article outlines an approach that anchors performance analysis in the valuable work outputs (accomplishments) produced by behavior, and uses value statements to adjust expectations for work outputs and behavior. With this approach we can define how specific values apply to specific work outputs and behavior, and set clear performance expectations. The author proposes that performance analysis anchored in work outputs may improve our ability to set expectations and arrange conditions for optimizing values-driven performance in organizational or societal contexts.     

Understanding Business Process Management: Implications for Theory and Practice

This paper presents an empirically validated framework of business process management (BPM) to enable the pursuit of BPM theory. Phase 1 of the research focused on the development of an initial framework of BPM, derived from a synthesis of current literature. This comprised five key themes, subsequently categorized as ‘application components’ of BPM. The empirical validation of the framework was approached through case‐based research, utilizing semi‐structured interviews with managers of a large financial services organization, to explore the dimensions of the framework. The results suggest that, in addition to confirming the five ‘application components’ of the initial framework, three additional ‘conceptual components’ are important. These concepts differentiate BPM from other process management activities, and suggest that developing a prerequisite ‘process mindset’ is a fundamental component of a BPM approach.     

Business Performance Analytics: exploring the potential for Performance Management Systems

Business Performance Analytics (BPA) entails the systematic use of data and analytical methods (mathematical, econometric and statistical) for performance measurement and management. Although potentially overcoming some traditional diagnostic issues related to Performance Management Systems (PMS), such as information overload, absence of cause-effect relationships, lack of a holistic view of the organisation, research in the field is still in its infancy. A comprehensive model for operationalising analytics for diagnostic and interactive PMS is still lacking. Adopting an action research approach, this paper addresses this gap and develops a five-step framework applied to a company operating in the construction industry. The results show that in addition to encouraging dialogue, BPA can contribute to identifying critical performance variables, potential sources of risk and related interdependencies. A number of critical issues in implementing data-based approaches are also highlighted, including data quality, organisational competences and cultural shifts.     

The Importance of Multiple Performance Criteria for Understanding Trust in Risk Managers

Effective risk management requires balancing several, sometimes competing, goals, such as protecting public health and ensuring cost control. Research examining public trust of risk managers has largely focused on trust that is unspecified or for a single goal. Yet it can be reasonable to have a high level of trust in one aspect of a target's performance but not another. Two studies involving redevelopment of contaminated land (Study 1) and drinking water standards (Study 2) present preliminary evidence on the value of distinguishing between performance criteria for understanding of trust. Study 1 assessed perceptions of several trust targets (councilors, developers, scientists, residents) on their competence (capacity to achieve goals) and willingness to take action under uncertainty for four criteria. Study 2 assessed competence, willingness, and trust for five criteria regarding a single government agency. In both studies overall trust in each target was significantly better explained by considering perceptions of their performance on multiple criteria than on the single criterion of public health. In Study 1, the influence of criteria also varied plausibly across trust targets (e.g., willingness to act under uncertainty increased trust in developers on cost control and councilors on local economic improvement, but decreased it for both targets on environmental protection). Study 2 showed that explained variance in trust increased with both dimension‐ and trust‐based measures of criteria. Further conceptual and methodological development of the notion of multiple trust criteria could benefit our understanding of stated trust judgments.     

Measuring and Tracking Management Performance for Accountability

No abstract available for this article.     

Governing Local Area Development through Dynamic Performance Management

Public Organization Review - Several attempts of local areas development fail due to a predominant attention to the internal performance of public organizations. The perspective of local area...     

高管薪酬差距、治理模式和企业创新

考虑《报废机动车回收拆解管理条例》中涉及再制造的相关建议,研究了汽车生产商和汽车拆解商之间的报废汽车回收拆解合作决策问题.依据新车和再制造车的需求替代关系,构建四种合作模式下的汽车生产商和拆解商的博弈模型,比较分析了各模式下报废汽车回收拆解的再制造效果、环境影响以及双方利润.结果表明:双方完全深度合作时不能保证再制造汽车产量和再制造率的提高;制造商不提供技术支持时,拆解商按再制造要求实施拆解可降低两类汽车产品对环境的影响,且可提高回收拆解活动的环境效果;《报废机动车回收拆解管理条例》的实施会降低拆解商的利润,但可采用补偿策略促进两方的深度合作.     

人力资源管理与组织绩效实证研究

论文从我国企业人力资源管理现状出发,结合相关理论,采用问卷设计和调查,对人力资源管理与组织绩效展开实证研究.论文研究发现在我国背景下,企业人力资源管理与组织绩效具有相关性,而不同的人力资源管理活动对不同分类的组织绩效指标的影响不同.同时,一些人力资源管理活动对不同分类的组织绩效指标还具有因果关系.论文研究提出我国企业在需要增强认识人力资源管理战略意义的同时,需要进一步改进和提高人力资源管理水平,以促使企业的可持续发展.     

Understanding Drivers of Risk‐Adjusted Performance for Service Firms with International Operations*

This article investigates whether international operations of service firms increase performance while reducing risk. The article draws on a longitudinal dataset of 584 internationally operating service firms from the United States. Analysis indicates that international diversification is negatively related to risk‐adjusted performance. However, it is established that international diversification interacts with internationalization and positively influences risk‐adjusted performance. This finding offers significant promise for firms, as it indicates that international operations (if managed well), through exposure to varied foreign markets coupled with adequate global scope, can lead to firms’ increased risk‐adjusted performance. The results provide a mechanism for decision‐makers to better understand international operations of service firms and present a strategy for achieving success in international markets by effectively managing two important levers: internationalization and international market diversification.     

关系激励管理对供求企业绩效影响的实证研究

有效的供求关系激励管理方式设计,以及这种管理方式如何影响供求双方的绩效,是目前国内理论界和企业界都十分关注的问题之一。本文试图从采购企业角度出发探讨关系激励管理方式对供求企业绩效的影响。首先解释了激励型供应商管理方式的指标测度体系,然后通过对国内近百家企业问卷调查的统计分析,得出了如下两个主要结论:激励型管理方式与采购企业业绩之间存在正相关关系;激励型管理方式与供应商业绩之间存在正相关关系。这不仅证实了合作能够创造"双赢"局面的理论观点,而且也为国内企业供应商管理的具体实践提供了理论上的指导。     

期权在资产组合管理绩效报酬设计中的应用

论文提出了满意绩效期权的概念,采用无套利假设下的风险中性定价方法,给出了满意绩效期权的详细定价推导,分析了如何将满意绩效期权应用于投资基金和一般资产组合管理的报酬设计中,同时探讨了满意绩效期权在一般公司治理中的可应用性。     

创新收益专有化管理对联盟绩效的影响研究

提出联盟伙伴创新收益专有化管理的共同治理、程序公平和相互信任三维度构架,实证研究了联盟伙伴创新收益专有化通过网络能力、知识分享对联盟绩效的影响。研究表明,共同治理对知识分享和网络能力有正向显著影响;程序公平对知识分享和网络能力的影响不显著;相互信任对知识分享的影响不显著且负相关,对网络能力影响不显著;知识分享和网络能力两者对于联盟绩效都有显著正向影响;知识分享对网络能力有显著正向影响。