The anger management scale: development and preliminary psychometric properties

This article introduces the Anger Management Scale (AMS). Managing anger constructively without violence is at the core of many treatment programs for domestic violence offenders and prevention programs for youth. There is no measure, however, specifically developed to monitor these skills. The AMS was designed to assess very concrete, specific cognitions and behaviors that can increase or decrease anger in intimate partner relationships and therefore influence the respondent's level of partner violence. In addition to the full 36-item scale, there are 20-item and 12-item short forms. The AMS has four subscales: Escalating Strategies (behaviors that increase reactivity to the partner), Negative Attributions (cognitions such as blame or negative intentions attributed to the partner of the respondent), Self-Awareness (awareness of physiological changes indicating rising anger), and Calming Strategies (behaviors that decrease reactivity to the partner). Preliminary psychometric data based on a college student sample (n = 475) show a meaningful factor structure, good reliability (alpha .70 to .87), and good construct validity.     

Turn it around: short-term management for aggression and anger

1. Although nurses are at considerable risk for assaults, there are few practical and specific guidelines for controlling anger and aggression. 2. A training course was developed to give staff the necessary skills and knowledge to cope with clients who have the potential to become angry and assaultive, or those who have already become violent. 3. Participants in the training course felt more confident in managing potentially violent situations, and they reported relying on methods to de-escalate the situation to halt a sequence that would ultimately lead to violence.     

Gender,race, and the use of prayer to manage anger

ABSTRACT

Women and blacks are more likely than men and whites to use prayer to manage negative emotions such as anger. However, the pathways explaining these associations are not fully understood. Using data from the 1996 General Social Survey’s emotion module, we evaluate four potential mechanisms that might account for these associations: women’s and blacks’ relatively high levels of religious participation, relatively low socioeconomic status, extended duration of their negative emotional experiences, and relatively lower perceived control. Women’s and blacks’ higher likelihood of using prayer to manage anger is partially accounted for by their higher levels of religious participation, lower socioeconomic status, and duration of anger. Lower levels of perceived control contribute only to blacks’ use of prayer to manage anger. Our findings highlight the importance of identifying pathways that explain why particular social groups use particular emotion management strategies.     

Teaching the crisis management/communication course

Crisis management is not a specific content area mentioned in A Port of Entry, The Report of the Commission on Public Relations Education issued in 1999. However, crisis management moves the public relations role to the managerial function and requires the development of many skills and knowledge points mentioned in the report. A course or unit in crisis management/communication is an excellent way of teaching public relations theory, management concepts, information management, problem solving, and communication management. Crisis management also reinforces the value of following current events as real-time crises can be integrated into teaching. Through a unit or a course, crisis management/communication provides an engaging mechanism for teaching management-oriented concepts that every organization needs.     

Technology at the planning table: Activity theory,negotiation and course management systems

Abstract

This paper presents results from a qualitative inquiry into how online courses in UK and US HEIs are shaped by stakeholder negotiations around course management systems. The investigation used a multi-theory framework composed of Cervero and Wilson's (1994) negotiation of power and interests model and activity theory. Forty-six stakeholders from seven sites participated in the study. The findings identified four primary benefits that prompt stakeholders to employ specific course management systems and described two types of relationships that exist between the stakeholders and their CMS.     

Women and anger.

Through gender role socialization, women have learned to suppress anger. This leads to somatization and a denial of a sense of self. To teach women how to express anger, methods of anger acknowledgment and expression have been provided. Through the teaching of these techniques, nurses can assist women to experience a paradigm shift: from the belief that "others are responsible for meeting women's needs" to the belief that "women are personally responsible for meeting their own needs." By teaching women assertive communication, nurses can provide women with effective tools to regain control of their life experiences. The "Exercise Application" presents an example of a paradigm shift for the experience of anger.     

Age and anger.

Are older people less angry? I propose that age differences in roles, personal and social circumstances, the sense of control, health, and socio-emotional outlook explain the association. I use data from a 1981 representative sample of 951 physically disabled individuals from Southwestern Ontario, Canada and a 1996 national probability sample of 1,450 U.S. respondents--the General Social Survey (GSS). Both surveys show a negative association between age and anger. In the Ontario sample older people are more likely to occupy widowhood and retirement roles, live with fewer people, have less interpersonal estrangement, and have fewer life events; these characteristics explain their lower anger. Also, were it not for their lower control and worse health older people in the Ontario sample would report even lower anger. In the GSS sample, age differences in household composition, satisfaction with family life and financial circumstances, perceived time pressures in daily life, religious involvement, and socio-emotional outlook contribute to the lower anger among older adults. Collectively, my findings show that the psychosocial and structural environment--experienced differently by age--influences the risk of anger.     

Anger in black and white: race, alienation, and anger

Using data from the 1996 General Social Survey and the 1973 Chicago Crowding Study, we test the hypotheses that African Americans feel and express more anger than whites, that sense of control (versus powerlessness) lessens anger and mistrust increases anger, and that these indicators of alienation affect anger differently for African Americans and whites. We find that when age and gender are controlled, African Americans neither feel nor express more anger than whites, despite having a lower average sense of control and higher mistrust. This is partly because the effects of sense of control and mistrust on anger differ by race. Sense of control reduces feelings of anger and anger expression more for African Americans than whites. Mistrust increases feelings of anger for whites, but not African Americans. The results provide further evidence that, in the stress process, social structural location may moderate the effects of "detriments" and "resources" on emotional upset.     

Strategic communication of hope and anger: A case of Duke University's conflict management with multiple publics

This study analyzes, from a conflict perspective, 139 conflict-focused newspaper stories about the 2006 Duke University lacrosse team crisis case. Findings show that media coverage emphasized the University's expression of hope, while highlighting the various publics’ expressions of anger. Duke University employed concession as its primary litigation strategy and adjustment as its primary conflict strategy to communicate with multiple publics. Duke's conflict stances were more accommodative toward internal publics than they were toward external publics.     

Relationship-building by Chinese ENGOs’ websites: Education,not activation

This study extends previous public relations research that has evaluated how the websites of Northern NGOs facilitate relationship-building (Taylor, Kent, & White, 2001), affect the media agenda (Reber & Kim, 2006), and gather and disseminate information about civil society activities (Brophy & Halpin, 1999). The study explores the relationship-building functions of Chinese ENGOs. The content analysis suggests that Chinese ENGOs’ websites reflect the realities of activism in China. They provide information to members, the public, and the media but these organizations do little to organize their publics to participate in environmental social movements. The findings provide a picture of the early years of the Chinese environmental movement and the use of the Internet in their public relations and advocacy.     

Against wisdom: the social politics of anger and aging

Focusing on two books key to the cultural history of aging in America in the twentieth century—G. Stanley Hall's Senescence: The Last Half of Life [Hall, G. S. (1922, rpt. 1972). Senescence: the last half of life. New York: Arno Press] and Betty Friedan's The Fountain of Age [Friedan, B. (1993). The fountain of age. New York: Simon and Schuster], this essay explores: (1) the cultural reflex of invoking wisdom as the special strength of the old and (2) the strategy of using anger to call attention to ageism. “Against Wisdom” argues that it is difficult, if not virtually impossible, to envision a productive future for the elderly through the joint cultural building blocks of wisdom and anger. A manifesto of sorts, the essay calls for a moratorium on wisdom and suggests that stories of a vitalizing anger at being marginalized because old be told and circulated, and concludes with a story from Barbara Macdonald's Look Me in the Eye: Old Women, Aging, and Ageism.     

Self- and family-expressiveness styles in the experience and expression of anger

To assess the relationship between expressivity styles and the experience and expression of anger, 79 college students and adults filled out questionnaires on self-expressiveness, family expressiveness, and anger in social situations. Also, 60 subjects designated a friend, family member, or spouse who filled out short questionnaires about the subject. Agreement between subjects and designated others was strong for self- and family expressiveness, but somewhat weaker for anger.Self-expressiveness was only slightly related to anger expression, and only when the designated other was describing the subject's anger experiences. Negative family expressiveness, however, was related to subjects' anger expression, and to some degree to their anger experience, when assessed by either the subject or the designated other, and when self-expressiveness was partialled out. The results suggest the importance of family expressive background on individuals' present-day expressions and experiences of anger.We gratefully acknowledge the financial assistance of the Vassar Research Fund and the comments of Randolph Cornelius and Judith Hall on an earlier draft of the paper.     

Life stress, anger and anxiety, and delinquency: an empirical test of general strain theory

General strain theory (Agnew 1992) departs from traditional strain theories by emphasizing the role of the individual's affective responses to negative life experiences in fostering deviant behavior. In this analysis, we examine the central hypotheses of general strain theory using data from a three-wave panel study of high school youths in the Boston metropolitan area (N = 939). Covariance structure models reveal that anger and hostility in response to negative life events do play a causal role in fostering more aggressive forms of delinquency, but are not significantly related to either nonaggressive delinquency or marijuana use. Furthermore, the conditional effects predicted by general strain theory, in which the impact of strain on delinquency varies by youths' personal and social resources, are inconsistent. Discussion centers on the prospect of increasing the utility of general strain theory by further imbuing it with concepts and perspectives from the sociology of mental illness.     

Envy and anger in a boarding-school setting

Abstract

This paper looks at social work practice in a boarding-school setting. Individual work with mothers of two of the children is described, and structures which may help the school in dealing directly with parents are examined, focussing particularly on feelings of envy and anger. The counter-transference feelings of the worker in this kind of setting are touched on briefly, and it is concluded that a link with a boarding-school may be a useful tool in establishing support and working with deprived families.     

Effects of trauma exposure on anger, aggression, and violence in a nonclinical sample of men

This study assessed the impact of traumatic exposure and posttraumatic stress disorder (PTSD) symptoms on anger, aggression, and violence among civilian male college students. Results suggest that civilian men who have been exposed to a potentially traumatic event (PTE) and report symptoms of PTSD indicate more trait anger, more internal anger and hostility, and more aggression and violence than men who do not report symptoms of PTSD. Results are contrasted to those found in clinical samples of male veterans with PTSD and discussed in terms of understanding and treating anger and aggression in non-clinical, trauma-exposed populations.