Constructing women in child protection work

This paper is based on an ethnographic study of the occupational culture of a social work team in the UK. It is a discussion of some key aspects of social workers' construction of women as clients. Data were collected from observation of routine case talk, reading of case files and in-depth interviews with social workers. The conclusion of the research is that three defining discourses can be identified in the culture of the social work office: women as oppressed, women as responsible for protection, and women as making choices.     

Child welfare workers who are exhausted yet satisfied with their jobs: how do they do it?

In response to a study of Canadian child welfare workers that unexpectedly found participants scoring high on a measure of emotional exhaustion (burnout) and, at the same time, high on overall job satisfaction, this paper reviews research that has investigated these constructs in the social work literature as well as in selected studies from sociology, social psychology, management and women’s studies. The review reveals that some previous studies also report the coexistence of high levels of emotional exhaustion and strong job satisfaction in child welfare and social worker samples. Several studies have suggested that individual characteristics, including finding reward in helping others, having a commitment to the mandate of child welfare and believing that one’s labour is ‘making a difference’, contribute to satisfaction with child welfare work in spite of work overload and emotional exhaustion. Attributions regarding causes of exhaustion, coping strategies and goal orientation may also attenuate the expected negative effects of emotional exhaustion. Considerable evidence supports the positive influence of variables organizational managers can control, including job autonomy, supportive supervisors, workload, promotional opportunities and perception of personal safety. The degree to which this phenomenon is associated with female socialization and the ‘ethic of care’ underlying social work is discussed. Implications for child welfare research, practice and policy are offered.     

Personal versus Professional Values in Social Work:

Empirical studies of the values of the social work profession typically have focused on the personal values of social workers. This study is a pretest of a research design that distinguishes between the personal values of social workers and their perceptions of the values of the social work profession. The findings indicate that both the personal values of social workers and their perceptions of the values of the profession are distinguishable from the values of a sample of U.S. adults, but in different ways. The authors conclude that the values of the profession are accessible to empirical research and propose a research methodology.     

Is Gender Inequality in Social Work Management Relevant to Social Work Students?

Correspondence to Ms C. Taylor, Research Fellow, Social Work Research Centre, University of Stirling, Stirling FK9 4LA. Summary This paper reports on a study carried out in 1991 based on questionnaireswhich asked 169 female and male social work students about theiraspirations and expectations in respect of promotion in theirfuture career. Underlying the study is a concern about the unequalrepresentation of male and female workers at management levelsin social services in the UK, there being at present a predominanceof male managers. The phenomenon is not regarded as unique tosocial services, but as part of the pattern of gender inequalityin the workforce as a whole. The view that women contribute to the phenomenon by a fundamentallack of interest in, or unwillingness to apply for, promotionwill be challenged. It will be argued that the differences inthe aspirations and expectations of male and female employees,which previous research studies have reported, may be an effectof the experience of the organization rather than a cause ofthe scarcity of female employees in promoted posts. The paper will focus on some of the findings, including students'aspirations and expectations, their opinions about the unequalrepresentation of men and women in social work management, theimplications of this for their own career and whether they considerthis issue is, or should be, a significant component of socialwork training.     

Still working for the man? Women's employment experiences in Australia since 1950

This article tackles the question of what is the ‘good life’ for women in employment in Australia through an examination of national legislation and policies. Since 1950 what has been seen as the good life has changed dramatically. The article outlines three phases of change: in the 1950s and 1960s men were regarded as the wage earners and women the homemakers, with women barred from some jobs and paid less than men; in the 1970s legislation and equal pay cases removed overt discrimination against women; from the mid 1980s the complexity of achieving equality for women at work was recognised through equal opportunity legislation, work and family policies and equal pay inquiries. In 2010 the ‘good life’ for women is having the same opportunities and outcomes in employment as men. While policy provisions support this, the reality of achieving this is difficult. So in 2010 many women are still ‘working for the man’ in the context that most managers are men.     

Supervision Training: What We Know and What We Need to Know

In this article, the authors explore supervision training, with special emphasis on the theoretical underpinnings and empirical evaluations of supervision for training social work field instructors and clinical staff in professional practice. The authors present an overview of the current literature and research on approaches to supervision training, including the content, format, and effectiveness of contemporary training models. The authors highlight findings from their recent studies, in which they examined a supervision-training model they designed and implemented, based on the relationship between attachment styles, affects, supervisory working alliance, and student competencies. Finally, the authors examine the implications and suggestions for future supervision training and research.     

The Research Potential of Mental-Health Social Workers: A Qualitative Study of the Views of Senior Mental-Health Service Managers

Social workers have undoubtedly played a significant role inmental-health care in Britain. Yet their contribution to themental-health knowledge base is decidedly meagre compared tothe prolific research activity of psychiatry and allied healthprofessions. A qualitative study was conducted on the researchpotential of mental-health social work, based on the views ofsenior service managers in London boroughs. Social-work researchwas found to suffer from a combination of structural, economicand academic constraints. The impact of social work on mental-healthpolicy and practice developments, particularly in the lightof a growing emphasis on evidence-based practice, is likelyto remain weak until this issue is addressed.     

Gender Issues in Social Group Work

This introductory essay outlines some of the reasons why a knowledge of gender is important for social group workers. We identify key concepts that are often confounded in our understanding of gender and discuss gender stereotypes and status differences between men and women and their implications for group work; we further discuss how disordered behaviors and social problems are related to these gender role stereotypes and status differences. Finally, we assert that many of the theories underlying social work practice reflect gender stereotypes, and that group work research and theory have largely ignored gender as a variable.     

Ethics of care and social policy

Care work is to a high degree equivalent with female work and has not, to any great extent, been of interest to traditional social sciences. Women's studies has however changed this, and today there is a broad academic discussion about care work as well as about the concept of care itself. This article reviews this discussion; the concepts of care and ethics are linked and given feminine content. With reference to studies within the authors' research programme: "Care for the elderly: conditions and everyday realities", results are then reviewed that show how organizational, political and ideological relationships affect the content and quality of care. Finally, European social policy trends and the consequences of new systems of paying for care are discussed from a gender perspective. The authors warn against a context-free coupling between women and an ethic of care, and show how neoliberal politics can use feminist "struggle concepts" to put women "back in their place".     

A matter of degree: job skills for human service administrators

A small but important literature discusses which degrees and which skills are "best" for human service administrators. This research surveys current human service administrators to determine their views. The MSW administration degree, while seen as useful at the entry and middle levels of management, falls behind both the MBA and the MPA at top levels. Skills considered important are very similar at all levels of management, although managers of nonprofits had higher expectations for skill level in many areas than did managers at government agencies. Implications for schools of social work are discussed.     

Social worker or social administrator? Findings from a qualitative case study of a child protection social work team

This paper reports on data from a qualitative case study of child protection social work in one local authority. Ethnographic methods were used and constructionist grounded theory employed to collect and analyse 329 pages of historical documents about the local authority child protection service, 246.5 hours of observations of social work practice and 19 interviews of social workers and their team managers. By interpreting the experiences of the social workers through the conceptual debates about the changes in the field of social administration, the social workers could be seen to want to perform a traditional form of social work but were required to perform a contemporary form of social administration. The aims and purposes of this form of practice could be considered to be distinct from those of social work as understood by the social workers, and as such, the social workers experienced the practice environment as constraining and often felt disillusioned. This paper conceptualizes these forms of practice, contributing to the debates about what practice is and how we are to analyse and categorize it for the purposes of influencing the institutions that create and maintain contemporary practice.     

Child protection social work and men's abuse of women: an Irish study

This paper reports the findings of an exploratory study of the response of social workers within a community care setting, in a large Dublin suburb, to cases involving men's abuse of women. This research aims to focus on what child protection workers do regarding this abuse, and what they say about what they do, thereby giving readers a sense of the action taking place in this social work team. The data, generated from both qualitative and quantitative methodological research, reflects this aim, as it taps into the working model of responses to men's abuse of women held by social workers, and identifies what influences that, thereby reflecting the realities and constraints of everyday work. At the time the research was carried out (2000), the results confirm that the prevalence of cases involving men's abuse of women on this team was in line with international findings. This research revealed an absence of a team policy, an agreed definition of intimate violence in this context and agency practice guidelines, and illuminated how these gaps act as a deterrent to effective intervention. This paper explores some of the ethical and practical dilemmas that may arise for child protection social workers intervening in cases where the abuse of women by men is present. Recommendations arising from this research identify a need for a clear policy and best practice guidelines for social work staff in relation to this abuse.     

性别失衡背景下农民工心理失范的性别差异研究

本文从角色视角,利用调查数据,分析性别失衡背景下农民工心理失范的性别差异及其机制。研究发现,性别、婚姻状况和与“养家糊口”相关的社会角色及特征对农民工的心理失范具有显著影响,其中,男性的心理失范程度要比女性严重,婚姻状态对农民工的心理失范影响没有性别差异,与“养家糊口”相关的社会角色及特征对农民工心理失范的影响存在性别差异。研究进一步发展了暴露差异理论与脆弱性差异理论,认为社会角色与性别角色变迁的不一致导致了角色紧张的出现,从而导致心理失范及其影响因素的性别差异。     

Implications of Male and Female Same-Gender Dyads

ABSTRACT

A sample of 222 Swedish social services officers were surveyed in regard to their opinions on a fictitious case addressing the needs of a same-gender client. The 49-question survey was statistically analyzed through a comparison of female and male same-gender dyads. The findings suggest that gender is an important factor in assessment, and this seems to be influenced by the gender of the client, the gender of the assessor, and how the problem area or situation of the client is “gendered.” Also, same-gender dyads tend to strengthen stereotypical expectations of men and women as clients and influence what forms of assistance are offered to the client. The male same-gender dyad tends to reduce the likelihood of assistance being offered, while the female same-gender dyad increased it. These results suggest that assessments are based upon stereotypical beliefs about men and women rather than being focused directly on individual differences and needs. Further research is recommended that incorporates a number of more refined “gendered” problem areas and situations and how these assessments can affect social work practice.     

Job satisfaction and retention of social workers in public agencies, non-profit agencies, and private practice: the impact of workplace conditions and motivators

The authors examine a selected array of agency-influenced work and employment conditions and assess their impact upon social workers' job satisfaction, motivation, and intention to seek new employment. The study makes correlations with past empirical studies on job satisfaction and retention, with staff development concerns as stated in social work administration textbooks, and with conditions subject to administrators' influence. Some specified motivational issues included are salary, fringe benefits, job security, physical surroundings, and safety. The analysis demonstrates the contribution of certain contextual and motivational factors to a prediction of job satisfaction or of intent to leave the organization.     

Social well-being and gender: post-Soviet Estonia and the welfare state Finland

Recent research has pointed out the gender-blindness of mainstream discussion on social well-being, social policy and citizenship. In this article the differences between men's and women's well-being in Estonia and Finland were studied according to the subjects' perceived stress symptoms within their work-family arrangements. While paid work is expected to be the responsibility of both genders in both countries, unpaid work is expected to be the main responsibility of women in Estonia, and the shared responsibility of both men and women in Finland. The results support the hypotheses about the different gendered outcomes of social policy in these countries. The greater load of unpaid work of the employed Estonian women was connected with a higher level of stress. The fact that the Finnish women perceived less stress than their Estonian counterparts and that the difference between women's and men's stress level in two-earner families with children was smaller in Finland than in Estonia, supports previous research illustrating the more women-friendly character of Finnish social policy.     

To Coordinate Information in Practice: Dilemmas and Strategies in Care Management for Citizens with Dementia

ABSTRACT

This qualitative study, based on 19 interviews with care managers, explores the experiences of care-managers involved in assessing the need for social services for people with dementia. The study shows that social workers, as care managers, face several dilemmas in their practice concerning people with dementia, in relation to the exchange of information and in regards to conflicting interests between different actors involved in the assessment of the need for support for people with dementia. Strategies used to handle problematic situations that arise in their work are using other sources for information (e.g., relatives and actors from other professions), persuading, and pursuing creative forms of consent. However, the study shows that dilemmas and strategies used generate other, prominently moral, dilemmas for care managers in their practice, which relate to participation and self-determination by the person with dementia. The study shed light on the problematic situation for care managers in their work to coordinate information and further the new “realities“ that they encounter as well as on how to handle these new situations. This study suggests possible ways to improve the everyday work of care managers, as well as how policies concerning social work and people with dementia can be improved.     

Social Policy Excellence – Peer Review or Metrics? Analyzing the 2008 Research Assessment Exercise in Social Work and Social Policy and Administration

A metrics‐based assessment can predict reasonably well the overall outcome of the Research Assessment Exercise 2008 for social work and social policy and administration in terms of research environment, but not in terms of research outputs. It is not possible to replicate peer review of the research outputs using existing data. It is sometimes argued that citation counts provide an alternative approach that might help research assessment, but it is one fraught with difficulties. Academics did not, in fact, routinely chose to submit their most cited work. At least in this subject, metrics are more suited as handmaiden to peer review than its replacement.     

The distinctive features of women in the Australian bankruptcy system: An empirical study

According to data published by Australian Financial Security Authority (AFSA), Australian women and men offer strikingly similar reasons for their entry into bankruptcy. Yet a more detailed analysis of AFSA's data indicates that women and men often go bankrupt in very different social and economic circumstances. This empirical study draws upon a unique dataset, obtained from AFSA, containing the de‐identified records of more than 28,000 individuals. It also draws upon a series of focus groups with the staff of three nonprofit organisations, including financial counsellors and consumer solicitors. It finds that, in general, women in bankruptcy are likely to be economically disadvantaged, relative to men, as measured by income, access to wages, reliance on government benefits, real estate ownership and utilities debt. It also finds that women in bankruptcy are much more likely than men to be single with dependants and that these women experience a greater degree of gendered disadvantage than other women in the bankruptcy system.     

Women under protection – in hiding from violent men

In Sweden in 2007, 11,047 people, out of a population of around nine million were living under at-risk conditions requiring protective measures for their safety. Sixty per cent were women, most of them hiding from men who had battered them and were still threatening and stalking them. In this research and intervention study, a group of women in hiding were given different kinds of support and 23 women were interviewed. These women struggle to make a living, work or study, and their finances are extremely strained. Their social networks/interactions are nonexistent. Living under constant threat and insecurity has an adverse impact on the women's health. The community is obliged, for economic and security reasons, to support battered women. There are still severe shortcomings with regard to security. One recommendation is the institution of personal protection officers, i.e. specially trained social service caseworkers able to support the woman once protection measures have been decided.