Volunteers' motivations: a functional strategy for the recruitment, placement, and retention of volunteers

A psychological strategy for understanding the motivational underpinnings of volunteerism is described. In a presentation that merges the theoretical interests of researchers with the practical interests of volunteer administrators, six different motivational functions served by volunteerism are identified, and an inventory designed to measure these motivations is presented. The implications of this functional approach for the recruitment, placement, and retention of volunteers are then elaborated. Finally, recommendations are provided for volunteer administrators who seek to increase the number of people who volunteer and to improve their human resource management.     

Using Student Course Evaluations: Findings,Issues, and Recommendations

Abstract

Although university administrators widely use student course evaluations (SCEs) in evaluating faculty performance, faculty members are skeptical about what SCEs actually measure. Faculty lack information about SCE reliability and validity and whether administrators use them fairly in making personnel decisions. This article reports research findings on factors that threaten the reliability and validity of SCEs. It provides recommendations for minimizing these threats. It reports findings of a recent survey of social work deans on their opinions about and use of SCEs. The article also presents recommendations to enhance the use of SCEs.     

Attracting volunteers using buyer behavior concepts

This article considers six concepts employed in commercial marketing—individual psychological characteristics, lifestyle, interpersonal influence networks, opinion leaders, the family, and learning theory—and their usefulness to administrators of volunteer organizations. It then suggests some steps that voluntary organizations might follow to take advantage of these concepts.     

Accounting for the value of volunteer contributions

There is a need for an accounting paradigm that properly illustrates the value that nonprofits generate. Much of that value comes from volunteer contributions, which are significant but for the most part are not included in financial accounting statements, even though our research indicates that they account for almost a third of the value added by these organizations. This article reports the results of two studies related to measuring volunteer value in the accounting of nonprofits and then draws some policy implications from the research. The first study, a survey of 156 nonprofits in Canada, found that although about one‐third of the sample kept records of volunteer hours, only 3 percent included a value for them in their accounting statements. The second study, of nonprofit accountants, found that they did not feel that financial accounting statements properly represented the contribution of their organizations. A series of policy recommendations are presented, including suggestions for revising the regulations of accounting bodies for imputing volunteer value and creating accounting statements that better represent the contribution of nonprofits.     

Retaining Critical Human Capital: Volunteer Firefighters in the Commonwealth of Pennsylvania

Effective delivery of services for the public good involves a multiplicity of organizations and actors, including those from the public, nonprofit, and private sectors. In some cases, service delivery is accomplished using programs that directly engage volunteers, including key public services like community-based and nonprofit volunteer fire departments. Volunteers in fire departments—often highly engaged volunteers with specialized training—provide vital services for a substantial portion of the United States, allowing local governments to realize considerable cost savings. Thus, issues of volunteer retention are a critical challenge for fire departments. Existing research has addressed issues of retention in a variety of settings; we argue that the challenging and particular context of fire departments is worthy of focused research. This article is an exploratory study of the predictors of voluntary firefighter retention in the Commonwealth of Pennsylvania. We use data from a web-based survey of volunteer firefighters to examine the factors that influence volunteer retention, focusing specifically on volunteer management practices and broader job-related concepts. Results indicate that volunteer training, performance management, job satisfaction, and organizational commitment influence both short- and mid-term intent to remain, indicating that management practices and programs, as well as other contextual factors that shape satisfaction and commitment, are important in retaining volunteers.     

AIDS volunteers and their motivations: theoretical issues and practical concerns

Volunteers and volunteer organizations are critical elements in society's response to the HIV epidemic. This article reviews a model of the volunteer process that draws on psychological theory and methodology and incorporates concerns of individual volunteers, volunteer organizations, and society at large. An inventory for assessing the motivations of AIDS volunteers is introduced. The findings from a survey of volunteers working in AIDS organizations around the United States speak to their motivations, their choices of volunteer roles, and their decisions about quitting or continuing service. Based on these findings, a detailed set of recommendations for effective volunteer recruitment, assignment, and retention is offered.     

Evaluating the Quality of Online Survey Data Collected in 2018 in the USA: Univariate,Bivariate, and Multivariate Analyses

Collecting survey data in Japan and the USA is difficult for many reasons, including the difficulty of creating complete sampling frames and low response rates. Online surveys, which collect data through online access panels and recruit members using nonprobability sampling, is becoming a popular alternative to traditional survey techniques, both in market and social science research. However, sociological researchers are hesitant to adopt online survey data collection techniques as it is unclear how representative such data are. This article examines the quality of online survey data by comparing online surveys with the two datasets collected using probability sampling, the American Community Survey and the General Social Survey. We conducted univariate, bivariate, and multivariate analyses and investigated whether similarities improve from the univariate analyses to bivariate relationships, and to bivariate relationships with controls. The results show that similarities improved from univariate to bivariate and multivariate analyses, but the results of bivariate and multivariate analyses did not differ. We concluded that data collected via volunteer‐based access panels yielded similar results to the benchmark data, especially when the relationships among variables are examined. We argue that automatically discrediting the data collected via volunteer‐based access panels is not good practice. With careful considerations of data quality, online survey data with nonprobability sampling could advance sociological research by giving researchers more freedom to ask questions at a relatively low cost, with a quick turnaround time, and more opportunities to conduct cross‐national research.     

Elderly volunteers: assessing their potential as an untapped resource

In these times of dwindling resources for human services, the elderly are considered by many policy analysts and researchers to be the largest untapped source for volunteer recruitment. In this article we identify the origins of this societal expectation, its current actualization, and then analyze factors contributing to and deterring actual deployment of large numbers of elderly as volunteers. To assist in this analysis we have employed the conceptual framework that examines expected age, period, and cohort effects among the elderly on volunteerism in order to provide a basis for more realistic projections. Our findings indicate that elderly volunteers cannot be viewed as the cure-all to a squeeze on economic resources. In light of expected changes in future cohorts, elderly volunteers can be expected to increase their contribution only if creative recruitment and training methods will be used by volunteer administrators.     

Elderly Volunteers

In these times of dwindling resources for human services, the elderly are considered by many policy analysts and researchers to be the largest untapped source for volunteer recruitment In this article we identify the origins of this societal expectation, its current actualization, and then analyze factors contributing to and deterring actual deployment of large numbers of elderly as volunteers. To assist in this analysis we have employed the conceptual framework that examines expected age, period, and cohort effects among the elderly on volunteerism in order to provide a basis for more realistic projections. Our findings indicate that elderly volunteers cannot be viewed as the cure-all to a squeeze on economic resources. In light of expected changes in future cohorts, elderly volunteers can be expected to increase their contribution only if creative recruitment and bahhg methods will be used by volunteer administrators.     

The Integrative Case Analysis Model for Linking Theory and Practice

This article introduces a case analysis model and field seminar format developed to enhance students' abilities to systematically integrate theory and practice in relation to their work with practicum clients. The authors draw upon learning theories and empirical research to explain the utility of the model and then describe specific components of the field seminar format including structured student assignments, associated classroom pedagogy, and an evaluation plan. The authors discuss the feasibility of implementing this model and offer considerations for further research.     

The sexual division of leadership in volunteer emergency medical service squads

This article reports on theoretical and empirical research that explored the hypothesis that there is a sexual division of leadership in volunteer emergency medical service (EMS) squads. This hypothesis was tested against survey data obtained from 216 current members of nine upstate New York volunteer EMS squads. Despite several mitigating characteristics of these organizations, and despite the lack of supporting statistical evidence at the aggregate level of officership, the research found statistically significant confirmation of sex bias in officer selection when leadership was disaggregated into line and staff officer positions. Medical qualifications and length of EMS squad membership were also included in the model as determinants of leadership experience. These results are discussed relative to the question of the sexual division of leadership in the overarching nonprofit and voluntary sector of the U.S. economy.     

Transformational Leadership and Volunteer Firefighter Engagement

This study explores the relationship between transformational leadership and volunteer firefighter engagement. Using responses from 213 volunteer firefighters, structural equation modeling reveals a positive relationship between transformational leadership and volunteer engagement, which is mediated by both group identification and perceived social impact. In addition, higher volunteer engagement is positively related to a firefighter's intention to continue volunteering and to recruit others. Taken together, the results indicate that transformational leaders achieve positive volunteer outcomes by strengthening the organizational ties of volunteers and by connecting volunteers with the prosocial impact of their work. Theoretical implications for transformational leadership research in volunteer settings as well as practical recommendations for a sustainable volunteer management are provided.     

The Octagon Model of Volunteer Motivation: Results of a Phenomenological Analysis

Individual motivation is the core of the actualization and continuity in voluntary work from both the standpoint of theoretical research and practical volunteerism. Volunteer motivation also provides an excellent research area for investigating the wider sociological theme of late-modern participation. This study, based on the data from 18 interviews, explores volunteer motivation utilizing a phenomenological approach to individual experience and the meaning of volunteerism. Using a phenomenological approach illuminates the nature of volunteer motivation more holistically. The research includes 767 motivational elements in 47 themes and develops an innovative four-dimensional octagon model of volunteer motivation—the theoretical and practical applications of which are discussed.     

The economic value of volunteers to nonprofit organizations

This article applies microeconomic theory to the problem of calculating the economic value of volunteers to nonprofit organizations. It finds weaknesses in two popular valuation metrics: replacement cost and demand price. It argues for a method that measures the economic value of volunteer time by the impact it has on an organization's revenue, through either fundraising or producing goods and services. An Australian case study illustrates the method, and a survey of U.S. nonprofits tests the generality of the assumptions. The concluding section offers suggestions for management practice and further research.     

Field Clusters Online

SUMMARY

Social Work education relies heavily on agency-based field instruction to assist students in developing skills, and in integrating theory, practice, and research. Web-based components of field instruction may offer advantages in the integrative process, which relies on reflection, responsive communication, and feedback. Using an online format for the integrative field seminar, a new MSW advanced genera-list program in a large metropolitan area implemented an experimental model for delivery of field seminars. Results indicate high student satisfaction, greater depth of discussion, improved student involvement, and integration of learning in field.     

城市青年志愿活动参与动机研究

综合国际上对志愿者参与动机研究与我国本土经验研究,有利于深入分析城市青年参与志愿活动原因与动机。目前,青年参与志愿服务活动动机呈多元化特征：青年参与志愿者服务活动体现出较明显的政府动员特征,而宗教价值驱动不明显;青年参与志愿服务活动时,更多是基于一种社会公益的奉献精神与互助精神,在参与活动过程中也获得社会资本的积累。     

Linking Social Welfare Policy and Global Problems

This article is a case study of an advanced social welfare policy seminar that explored the interconnections between global threats such as violence and warfare, environmental degradation, poverty, and immigration, and the current and future endeavors of the social work profession. The author describes the theoretical underpinnings and format of the seminar, examines four propositions or lessons that emerged from the course, and analyzes the implications of these lessons for social work practice, research, and education.     

Career professional who volunteer: Should their motives be accepted or managed?

Career professionals, such as business executives who devote their time and talents to committee work in voluntary organizations, are highly valued as volunteers. These professionals have a variety of motives for adding volunteer work to their demanding schedules. Should volunteer agency administrators accept and reward these motives indiscriminately, or should they try to mold them to conform to agency values? The answer, according to this study, is yes to both alternatives, depending on whether the aim is to improve these volunteers' attitudes or their performance.     

Looking Beyond Traditional Volunteer Management: A Case Study of an Alternative Approach to Volunteer Engagement in Parks and Recreation

In an era of declining volunteerism it is critical to examine alternative approaches to volunteer management that may better promote engagement and address common barriers to volunteering. Using a “best practices” Canadian case study approach, this research describes an alternative approach to volunteer engagement that emphasizes lifestyle integration, organizational informality and flexibility, and volunteer–agency collaboration. We suggest that traditional volunteer management structures may actually be hindering engagement and call instead for a more vocation-based, networked, and collaborative approach which affords greater autonomy to the volunteer and sees power being shared between agencies and volunteers.     

The Implications of Sex Differences on Volunteer Preferences

This study explores the relationship between sex differences and preferences for volunteer roles, organizations, and supervision. A series of hypotheses were developed from prior research on sex differences from the fields of biology, neuroscience, and psychology to determine whether such preferences can be predicted. An online survey panel of over 700 individuals comprised the sample. Many of the hypotheses were supported. Implications of the findings on future research and on volunteer recruitment and retention are discussed.