Relationship management in public relations: dimensions of an organization-public relationship

Increasingly, scholars and practitioners are defining public relations as relationship management. The investigation reported herein is an attempt to identify through qualitative research and verify through quantitative research relationship dimensions upon which good organization-public relationships are initiated, developed, and maintained. The respondents for this study were local telephone subscribers who resided in territories that were recently opened to competition for local telephone service. A total of 384 respondents were surveyed.The results indicate that the relationship dimensions of trust, openness, involvement, investment, and commitment differentiate those respondents who indicated they would stay with the current provider, would sign up with a new provider, or were undecided as to what they would do. Conclusions as to the impact of public relations as relationship management are offered, as well as suggestions for future areas of research.Dr. Ledingham and Dr. Bruning are members of the Public Relations faculty at Capital University in Columbus, OH.     

Empathy, intimacy, loneliness and locus of control in child sex offenders: a comparison between familial and non-familial child sexual offenders

There has been relatively little previous research examining differences between subgroups of child sex offenders. In this study, we compared a group of familial and non-familial child sex offenders attending a community based treatment program on a number of relationship dimensions thought to be important in explaining offending. No statistically significant differences were found between these groups on measures of general empathy, intimacy and loneliness, although non-familial offenders were found to have higher levels of cognitive empathy and a more internal locus of control than familial offenders. These findings are discussed in terms of their possible implications for service delivery.     

Stabilität und Wandel der nationalen Identität in der deutschen BevölkerungContinuity and change of national identity in the German public

In this article we study the content dimension of German national identity at three points in time. We run multigroup confirmatory factor analyses with data from the ISSP modules on national identity to demonstrate that in 1995, 2004, and 2014 three distinct latent dimensions can be identified in the meaning Germans attach to their nation, namely civic pride, ethnoculturalism, and chauvinism. These dimensions correlate substantially higher in 1995 than in 2004 and 2014. Exploratory latent class analyses show both continuity and change in the combination of positions citizens manifest on these dimensions. We discuss the implications of these findings for the conceptualization and measurement of national identities as well as for the development of German citizens’ relationship to their nation in the period studied.     

Professional standards in public relations: A survey of educators

A survey instrument operationalizing twenty-four elements of professional performance was administered to 291 public relations educators across the nation, yielding a 43.6 percent response rate. Respondents assessed the extent to which a standard of professionalism currently exists for each of the twenty-four items. Educators tended to view writing/editing and graphics/production skills, ethical guidelines, accreditation, and “public relations as advocacy” as enjoying well-established standards. Licensing, location of public relations on the organizational chart and inclusion of public relations in the dominant coalition were viewed as most lacking in a standard of professional performance.The twenty-four items factored into six dimensions. Assessments of professionalism along these six factors differed significantly as a function of sex, region, tenure of teaching, size of institution, and whether the educator was accredited by PRSA. Comparing educators' assessments with practitioners' views expressed in an earlier national survey, it is clear that professional standards in public relations have yet to have coalesced among educators or practitioners. Given the influence that educators have on the future of the field, it is imperative that educators work to elevate the profession by promulgating professional standards among their students.This study, conducted under the auspices of the Yarbrough Public Relations Laboratory, is a followup to results of a survey of practitioners reported in the article titled “Developing Standards of Professional Performance in Public Relations” published in Public Relations Review in 1996.All three authors are with the Department of Advertising/ Public Relations, Henry W. Grady College of Journalism and Mass Communication, University of Georgia, Athens. Dr. Lynne M. Sallot, APR, is Assistant Professor. Dr. Glen T. Cameron is Associate Professor and Director of Research, James M. Cox, Jr. Institute for Newspaper Management Studies. Dr. Ruth Ann Weaver Lariscy is Associate Professor.     

What clients of couple therapy model developers and their former students say about change, part II: model-independent common factors and an integrative framework

Proponents of the common factors movement in marriage and family therapy (MFT) suggest that, rather than specific models of therapy, elements common across models of therapy and common to the process of therapy itself are responsible for therapeutic change. This article-the second of two companion articles-reports on a study designed to further investigate common factors in couple therapy. We used grounded theory techniques to analyze data from interviews with MFT model developers Dr. Susan M. Johnson, Dr. Frank M. Dattilio, Dr. Richard C. Schwartz, former students of Dr. Johnson and Dr. Schwartz, and each of their clients who had been successful in couple therapy. This article reports model-independent variables, that is, general aspects of therapy that are not directly related to the therapist's model. Model-independent categories include client variables, therapist variables, the therapeutic alliance, therapeutic process, and expectancy and motivational factors, each with several subcategories. We also present a conceptual framework that outlines how model-dependent and model-independent common factors may interact to produce change. We discuss our findings and proposed framework in relation to the current common factors literature in psychology and MFT. We also discuss clinical, training, and research implications.     

What clients of couple therapy model developers and their former students say about change, part I: model-dependent common factors across three models

Some researchers have hypothesized that factors common across therapy models are largely responsible for change. In this study we conducted semi-structured, open-ended qualitative interviews with three different MFT model developers (Dr. Susan M. Johnson, Emotionally Focused Therapy; Dr. Frank M. Dattilio, Cognitive-Behavioral Therapy; and Dr. Richard C. Schwartz, Internal Family Systems Therapy), Dr. Johnson and Dr. Schwartz's former students, and each of their former clients who had terminated therapy successfully. We examined possible common factors in our qualitative data analysis. Common factors fell into two main categories of model-dependent factors and model-independent factors. This article-the first of two-reviews the model-dependent common factors, common elements found across three distinct therapies. They include common conceptualizations, common interventions, and common outcomes, each with several subcategories. We discuss the clinical, training, and research implications of the results.     

Season of light/season of darkness: The effects of burying and remembering traumatic sexual abuse on the sense of self

This paper considers the disruptive effects of defensively forgetting childhood sexual abuse on the sense of self. Defense analysis, leading to access to and control of affects and associated recall of forgotten events is a crucial aspect of understanding and treating the resulting self disorders. The defenses of dissociation, denial and repression will be considered with regard to some of the basic effects on the sense of self which come from employing them. A case discussion illustrates the strengthening of the sense of self of a patient with a profoundly traumatic past when these defenses are systematically disrupted through psychotherapy.This paper was originally presented as the keynote address on the psychoanalytic track at the Federated Societies for Clinical Social Work meeting in Chicago in September of 1991. The author would like to thank the organizers of that conference and, in particular, the members of the program committee of the Committee on Psychoanalysis, chaired by Rosemary Gaeta, for their invitation to present.The author would also like to thank many friends and colleagues for their help in preparing this paper. In particular, Dr. James Masterson, Dr. Eleanor Grayer, Andrea Stone, MSW, Dr. Shelly Nagel, Dr. Stephen Reed and Stewart Clark, took the time and trouble to make many helpful comments. In addition, I would like, in particular, to thank Dr. Candace Orcutt, whose thinking about trauma and dissociative states has had a profound influence upon my work.     

Trust and Power Dynamics in Children's Lived Citizenship and Participation: The Case of Public Schools and Social Work in Denmark

Based on empirical data from two research projects, this article explores trust and power relations in the context of public schools and social work in Denmark and their consequences for children's lived citizenship. The analysis shows that as a group, children not only enjoy increasing recognition as citizens but they also face distrust and misrecognition due to increasing governmentalisation which threatens to overshadow the aforementioned tendencies towards inclusion and recognition, resulting in serious citizenship deficits for children in general, and for certain subgroups of children in particular, such as those positioned as ‘at risk’.     

Parent-child separation: A comparison of maternally and paternally separated children in military families

In recent times children have adapted to parental separation as parents balance the demands of family and job responsibilities. While job-related separation affect many in today's society, no population is affected more than children of military families. Changes in the Armed Services have resulted in more children being separated from their active-duty mothers. Although studies have documented the relationship between father-absence and a child's psychosocial development, little is known about mother-child separation in military families. This study compares the psychosocial functioning of children who have experienced extended maternal separation with that exhibited by children who have separated from their fathers. Implications for social work practice are addressed.This research met the dissertation requirement for a D.S.W. at Catholic University of America with Dr. Elizabeth Timberlake as chair and Dr. Barbara Early as committee member.Dr. Applewhite is Chief, Social Work Service, Beyne-Jones Army Community Hospital and Dr. Mays is Social Work Consultant to the Army Surgeon General, Walter Reed Army Medical Center.     

Disability pension among adult former child welfare clients: A Swedish national cohort study

Using longitudinal register data on all persons born in Sweden 1973–1978, we report on prevalence of disability pension among young adults who were child welfare clients during their formative years, and explore risk factors for this long-term outcome. For most child welfare subgroups, prevalence approached or exceeded ten percent. Multivariate logistic regression analyses found high crude odds ratios of disability pension among child welfare alumni. These were substantially reduced – but not obliterated – after adjustments for a host of background factors. Decomposition analyses revealed that child welfare alumni’s poor school performance and low educational attainment accounted for most of the confounding effects. We also found that child welfare clients with a disability pension had far higher rates of psychosocial problems in their adult lives than other peers with a disability pension.Child welfare alumni should be regarded as a high risk group for future disability pension and for permanent exclusion from the labor market. Rates of suicidal behavior in adult age were extreme among some subgroups of child welfare alumni with a disability pension, which should be communicated to agencies who are likely to meet these groups (eg. primary health care).     

Risk factors for teenage childbirths among child welfare clients: Findings from Sweden

This study contributes to the literature on preventing teenage childbirths by asking whether the pattern and strength of risk factors is the same for high-risk child welfare clients, as for their peers in the majority population. Longitudinal register data on more than 700,000 Swedish females, including around 29,000 child welfare clients, were analyzed by means of linear probability models and calculations of population attributable fractions. Comparisons of effect sizes suggest that the differences in pattern were marginal, but there were notable differences in strength. The girls' school failure was the most prominent risk factor across all groups, also when prevalence was taken into account. In the majority population, the hypothetical reduction of teenage childbirths is on the scale of 30% if this risk factor could be eliminated. In the child welfare subgroups, however, the hypothetical improvement was even larger, around 40%. Reducing the high rate of school failure could thus yield a profound reduction in teenage childbirths in child welfare subgroups, where the incidence of teenage childbirth is substantially higher compared to other peers.     

A note on inferences regarding network subgroups

The evidence presented in Bernard et al. (1980) does not warrant their conclusion. We comment on their lack of concern with the substance of social differentiation in the systems they use as evidence. The substance of social structure is argued to affect the scope, adequacy and power of conclusions drawn from a network analysis and is accordingly a factor to be explicitly considered in justifying those conclusions. With these ideas in mind, our reanaly sis of one system on which good data are available, ostensibly supporting the Bernard et al. conclusion, illustrates how their conclusion regarding network subgroups in that system is unwarranted     

Evaluating school and parent reports of the national student achievement testing system (SIMCE) in Chile: Access,comprehension, and use

This evaluation examined school and parent reports of the national student achievement testing system (SIMCE) in Chile regarding three dimensions: access, comprehension, and use. We conducted phone surveys with a representative sample of directors (N = 375), teachers (N = 1145) and parents (N = 625), and we collected more in-depth data through interviews and focus groups in 16 of these schools. The results indicate that access to the reports is not an obstacle to use for school actors, but it is for parents. While summative ratings of the reports in terms of their clarity and utility were generally very positive, the actual recall and interpretation of even basic information (assessed through case scenarios) was incorrect for a majority of teachers and parents, and reported uses of the information were both intended and unintended in nature. We also found some statistically significant differences regarding comprehension and use among subgroups of our sample. Our findings are especially relevant given the expectations attached to the use of the reports for school improvement on the one hand, and parents’ behavior as critical consumers of education on the other hand.     

Pathological gambling: A comparison of gambling at German-style slot machines and “Classical” gambling

German-style slot machines and related legal issues are described. On the basis of a survey on 437 members of self-help groups (Gamblers Anonymous) in Germany, slot machine gamblers were compared with casino gamblers on such variables as sociodemographic data, gambling behaviour, financial expenditure, emotional experience while gambling, symptoms of pathological gambling, psychosocial consequences and gambling related delinquency. The casino gamblers' gambling behaviour is financially more extensive. There were similarities regarding the emotional intensity of the gambling experience. However the casino gamblers show more pronounced symptoms of pathological gambling and the psychosocial consequences of their gambling behaviour are more severe. In spite of these differences, the data show that for young people slot machines can be as stimulating and therefore as dangerous as casino gambling. The young slot machine gambler runs a similar risk of acquiring a pathological gambling habit as the casino gambler.I would like to thank Dr. Gerhard Meyer for his support and his comments on the first draft of this article which is based on data from a research project led by him.     

Individual and Social Costs of Divorce in Utah

This preliminary report provides an overview of the economic consequences of divorce for couples experiencing divorce in Utah. The economic impact on the divorcing individuals, the surrounding communities in which they live, and the state and federal governments were assessed. The data collected in Utah reveals that the federal government absorbs the most substantial costs, including a host of expenditures related to welfare assistance and medical costs. The 9,735 divorces in Utah during 2001 cost the state and federal government nearly $300 million in direct and indirect costs. Extrapolation from these estimates reveals that divorce and its direct and indirect economic consequences cost the United States $33.3 billion annually. Implications for social policy and strengthening marriages are provided.A longer version of this paper, including a cost analysis breakdown for each state, is available from the author. This paper was originally written while the author was at Utah State University. This report is based on initial research findings by Dr. Steven L. Nock and Dr. David B. Larson. I would like to thank Dr. Brent A. Barlow, Brigham Young University, and Drs. Kathleen W. Piercy and James P. Marshall, Utah State University, for their valuable assistance in this research. A special thanks also goes to the reviewers for their invaluable comments on earlier versions of this article.David G. Schramm, Department of Human Development and Family Studies, Auburn University, 203 Spidle Hall, Auburn, AL 36849; e-mail: schradg@auburn.edu.     

The Association Between Social Competence in Adolescents and Mothers’ Parenting Style: A Cross Sectional Study on Iranian Girls

This study is to determine the association between parenting style of mothers and the social competence of their adolescent daughters in effective communication, problem solving skills and use of basic social skills dimensions. The data were gathered for the mean age of 11–15 years on 737 Iranian adolescent girls in a cross sectional study design. The parenting style of mothers was based on their demand and responsiveness. These scales classified mothers into four parenting styles as follows: authoritative, authoritarian, permissive, or neglectful. The social competence was also categorized into effective relationship, problem solving skills, use of basic social skills dimensions. The mean scores of the adolescents’ social competence whose mothers had permissive and authoritative parenting style was higher than that for the two other groups for all the dimensions (p < 0.05). The results showed that with the expectation of controlling roles, the supportive role of mothers can be more effective in providing opportunities for social competence performance.     

Use of a hierarchical deconstruction procedure for the classification of personal networks: Exploring nested groups around you

The deconstruction of personal networks through the iterative elimination of the nodes with the highest betweenness centrality is an effective strategy for describing their structural properties. In this study we show that iterative deconstruction can also serve to classify personal networks into typologies. With longitudinal data from a sample of 69 students, we found that denser networks are more resistant to fragmentation while those organized in defined subgroups usually have a shorter deconstruction process. In addition, the deconstruction strategy allows knowing the hierarchical structure of personal networks, made up of nested subgroups.     

Cluster analysis of multiplex networks: Defining composite network measures

Social relations are multiplex by nature: actors in a group are tied together by various types of relationships. To understand and explain group processes it is, therefore, important to study multiple social networks simultaneously in a given group. However, with multiplexity the complexity of data also increases. Although some multivariate network methods (e.g. Exponential Random Graph Models, Stochastic Actor-oriented Models) allow to jointly analyze multiple networks, modeling becomes complicated when it focuses on more than a few (2–4) network dimensions. In such cases, dimension reduction methods are called for to obtain a manageable set of variables. Drawing on existing statistical methods and measures, we propose a procedure to reduce the dimensions of multiplex network data measured in multiple groups. We achieve this by clustering the networks using their pairwise similarities, and constructing composite network measures as combinations of the networks in each resulting cluster. The procedure is demonstrated on a dataset of 21 interpersonal network dimensions in 18 Hungarian high-school classrooms. The results indicate that the network items organize into three well-interpretable clusters: positive, negative, and social role attributions. We show that the composite networks defined on these three relationship groups overlap but do not fully coincide with the network measures most often used in adolescent research, such as friendship and dislike.