Measuring open source software success

Since the mid-1990s, there has been a surge of interest among academics and practitioners in open source software (OSS). While there is an abundance of literature on OSS, most studies on OSS success are either qualitative or exploratory in nature. To identify the factors that influence OSS success and establish generalizability, an empirical study measuring OSS success would enable OSS developers and users to improve OSS usage. In this study, we develop an OSS success model from a previous Information Systems success model incorporating the characteristics of OSS. Using the proposed model, we identify five determinants for OSS success as well as a number of significant relationships among these determinants. Our findings demonstrate that software quality and community service quality have significant effects on user satisfaction. Software quality and user satisfaction, in turn, have significant effects on OSS use. Additionally, OSS use and user satisfaction have significant effects on individual net benefits. This research contributes towards advancing theoretical understanding of OSS success as well as offering OSS practitioners for enhancing OSS success.     

Governance of open source software: state of the art

In this overview of governance mechanisms developed within open source software (OSS) circles, three types of governance are studied: ‘spontaneous’ governance, internal governance, and governance towards outside parties. Moreover, two main ways in which lessons from OSS can be applied elsewhere are explored: peer production of products other than software, and embedding ‘peer-produced’ products and peer processes into existing institutions (‘coupling’).

Motivating job design as a factor in open source governance

Successful open source software (OSS) projects can be considered as examples of how ambitious work results can be achieved in web-based collaboration even when monetary incentives are low or absent. While former explorations of motivational processes in OSS projects primarily focused on person-oriented aspects such as motives, interests, and expected benefits of contributors, job-related factors have been largely neglected. After discussing the limitations of a person-oriented focus, a research perspective is suggested that concentrates on job design and work context in OSS based on frameworks from work psychology. A theoretical analysis is presented discussing job characteristics of successful OSS projects as potential explanations of the high motivation of OSS contributors. Compared to a person-oriented perspective, the results of a job-oriented approach might be better transferable to other projects (both OSS and “closed source” software development) and provide guidelines for the governance of successful web-based collaboration.

The governance of free/open source software projects: monolithic, multidimensional, or configurational?

This paper presents the results of a qualitative review and synthesis of the literature on open source governance, addressing four key questions: (1) How has open source software (OSS) governance been defined? (2) Has the phenomenon of OSS governance been conceptualized as a monolithic or multidimensional phenomenon? (3) What purposes is OSS governance hypothesized to serve? and (4) What are the dimensions of OSS governance, and how are these dimensions related to each other? The results of the review suggest a framework for future comparative and case study research on OSS governance, and they provide a basis for comparison with research on the governance of other distributed, community-based forms of content and creation.     

An Intranet based system as an enabler in effective project management and implementation of quality standards: A case study

This paper reports on the development of an Intranet based system, as an enabler in project management and implementation of a quality standard (ISO9001:2000) at Tyco Fire & Integrated Solutions Oil Gas & Marine Europe, a subsidiary of Tyco International a worldwide Engineering Conglomerate, (Referred to as TFIS). The system enabled stakeholders to follow standard project protocols, playing an important role in creating integration between different sub-sections. This paper discusses the strategic relevance of the system in achieving desired business outcomes, by making the organisation more responsive, agile and increasing the accountability of stakeholders involved in managing projects.