Social Workers in Private Practice: A Descriptive Study of What they do

This article reports on the findings of a national study conducted with a randomized sample of NASW members in private practice. The study examined such issues as populations served, lengths of treatment, fees charged, treatment approaches, and whether private practitioners used evidence-based practice or practice-based evidence in their work with clients. The article reflects on such questions as whether private practitioners have abandoned the social work mission, whether graduate schools should aim to prepare social workers for private practice, and whether social workers in private practice adhere to the NASW Code of Ethics.     

Reshaping Clinical Practice for the New Millennium

In the new millennium, oppression will continue to affect social workers’ clients. This article discusses training clinical practitioners to address oppression. Drawing on poststructural, postmodern, feminist, and social constructivist theories, the article argues that to challenge oppression, clinical practice must address the dialectical relationship between private troubles and public issues while transforming professional relationships that disempower clients. The article describes a second-year MSW clinical practice sequence taught from feminist, poststructuralist, postmodern, and social constructionist perspectives, where students learn to assess the impacts of oppression, discover clients’ strengths, and respond in personal, social, and political contexts.     

Critical Reflections on a Social Inclusion Approach for an Ageing Australia

Abstract

The use of call centre operations in public and private sectors is a notable development in the changing structure and nature of employment worldwide. This trend is clearly evident in the South Pacific with the establishment of a call centre as the official point of entry for the statutory child protection systems in both New Zealand and New South Wales. As sites of professional practice however call centres are a controversial development. This paper discusses the practice findings of a qualitative research project which explored the particularity of intake social work (ISW) with 14 social workers employed at the Child Youth and Families' (CYF) National Contact Centre (NCC) in New Zealand. Findings were established through semi structured interviews and thematic analysis. They reveal a unique practice combining attributes of social work and emergency communication services in a workplace environment subject to similar output requirements as those found in commercial call centres.     

Boundary-Spanning

SUMMARY

A boundary-spanning approach to practice traverses barriers to give social workers greater understanding of context, more latitude in interventions, and increased access to systems. This broad-based approach helps social workers work in large, complex systems of care that demand more creativity and advocacy from practitioners in less time with less support. It draws from direct social work practice, program planning and management, social work administration, and business/organizational management. Spanned boundaries include those restricting knowledge bases and definitions of setting, those separating health from mental health, those that isolate systems of service delivery and levels and modalities of practice.     

Advocating the Clinical Social Work Professional Identity: A Biographical Study

Aiming to portray the clinical social work (CSW) professional identity, the present biographical study examines the CSW knowledge and practice domain boundaries as they appear from the perspectives of three Greek mental health social workers who have advocated for the professionalization of CSW. The practitioners' perspectives are studied in relation to their demographic characteristics, education and training, and multidisciplinary relationships. A thematic analysis of the in-depth interviews revealed that these practitioners retained their nuclear social work identity and felt their skills and interests to be different from those endorsed by the present generic social work education and practice system. The study also revealed differences in the educational qualifications and routes that each of the three practitioners followed in order to be able to identify themselves as ‘clinical social workers’. Although the common denominator in the practitioners' perspectives was their training in psychotherapy, the type of psychotherapy training pursued and the experience of personal psychotherapy differentiated each practitioner's ability to theorize on the CSW practice identity. The research data were filtered through a psychodynamic lens to reveal the dynamics of the unconscious processes within the relationships formed between individuals and organizations.     

Job conditions, unmet expectations, and burnout in public child welfare workers: How different from other social workers?

The purpose of this research is to compare public child welfare workers' perception of job conditions, unmet expectations, and burnout to those of social workers in other settings. Using data from a sample of 408 social workers identified from a cross-sectional random survey of California registered social workers, a series of ANOVA and multiple regression analysis was performed. Results of ANOVA revealed that public child welfare workers experienced higher workloads, greater role conflict, and depersonalization, and had lower personal accomplishment. However, they had similar levels of unmet expectations and emotional exhaustion as other social workers. Adjusted for perceived job conditions and demographic characteristics, regression analyses revealed that public child welfare workers had significantly higher levels of depersonalization than those of private child welfare workers. Finally, workers in public settings exhibited significantly lower levels of personal accomplishment than social workers in private settings did, regardless of their practice field. Implications for organizational practices and future research are discussed.     

Client-led Spiritual Interventions: Faith-integrated Professionalism in the Context of a Christian Faith-based Organisation

Focused on the professional practice habits of Christian social workers and counsellors, this article explores the question of good practice when working therapeutically with clients asking to discuss spirituality and faith. Interviews with 10 senior practitioners who are practising Christians as part of a qualitative study revealed several common experiences when working with clients actively seeking to explore faith and spirituality: (1) using flexibility, discernment, and a client-led approach; (2) trust in God and spiritual receptiveness; and (3) managing tensions between professional, personal, and organisational values. The implications of the study highlight the requirement for professional integrity, to include practising within one’s range of competence, and the value of ongoing professional development to support good practices when working with religious clients.     

Rationalists, Fatalists, and the Modern Superstitious: Test-Taking in Introductory Sociology

As sociologists we are guided by a rational approach to understanding the social world. This rational approach is also evident in the way we test students. But do students approach tests from the same orientation that we take in creating them, or are they influenced by such nonrational orientations as superstitions? To explore this question the authors created and administered the Luck and Superstition Questionnaire to 426 students taking Introduction to Sociology. We found that nearly 70 percent of students indicate some level of test‐related superstitious practice. However, we also found that superstitious practice was largely unrelated to religious belief and practice, gender and race, educational performance and grade expectations, and end‐of‐semester pressures. These results are entirely consistent with Colin Campbell's theory of modern superstition. Superstitious practice in modern society is self‐sustaining–not integrated into social institutions or systems of belief–and only “half‐believed” by the very practitioners of modern superstition.     

Successful Social Work Educators Engaged in Practice

Abstract

Engaging in practice can be costly to social work educators facing university tenure and promotion reviews, in which practice is neither expected nor valued highly. Yet, maintaining a practice contributes to the relevance of an educator's efforts to prepare students to practice. Handling the resulting dilemmas can be difficult. Data from 104 educators evaluated as effective researchers, teachers, and practitioners show that all three areas must be related closely, that beginning educators must accept the need to do research but not omit practice, and that personal costs are to be expected. Outcomes of professional recognition and personal satisfaction are deemed ample.     

Promoting sexual well-being in social work education and practice

This paper explores the importance of including sexual well-being within social work practice and education. Social workers often work with individuals for whom opportunities for sexual expression are limited and who face discriminatory attitudes. Sexual well-being is a global concern, and is particularly relevant considering international interest in the influence of notions of well-being on mental and physical health. Implementation of new social care policy in England, underpinned by the well-being principle, provides practitioners with the opportunity to explore what is meaningful to individual’s well-being through person-centred approaches to practice. There is currently little coverage of sexual well-being within social work education, this means students and practitioners lack the knowledge and skills to challenge barriers. Promotion of the concept of sexual citizenship, with its associated rights and responsibilities, enables social workers to engage in rights focused practice. Sexual well-being is a sensitive subject and the social and personal barriers practitioners may experience in addressing this topic are explored.     

“It just crept in”: The Digital Age and Implications for Social Work Practice

Today’s generation of youth and adults relies on communication technologies for entertainment, information, and social connections and more and more, for personal help and advice. With cyber technology having permeated the ways in which individuals seek support for a wide range of issues, the purpose of this paper is to report on a study that examined practitioners’ experiences and views of whether and how online communication has entered their face-to-face practice and of the implication for the therapeutic work. Using qualitative methodology, 15 social work practitioners participated in focus groups and interviews exploring their perspectives about the impact of cyber technology on their traditional face-to-face social work practice. The prevailing finding was that cyber communication has dramatically changed the nature of professional relationships. This key finding was supported by four major inter-related themes arising from the data: (1) client driven practice; (2) Pandora’s box; (3) ethical grey zone; and (4) permeable boundaries. Implications for practice are provided.     

On Our Own

Abstract

While research has stressed the need for self-awareness on the part of social workers, few scholars have addressed the influence of organizational policies on spiritually-sensitive practice. Focus groups and interviews, conducted with 11 practitioners, suggested that agencies require information about clients' religious or spiritual background as part of an initial assessment; however, the parameters for using that information were ambiguous. Lacking clear guidelines, each social worker developed a personal policy for spiritually-sensitive practice, based on the practitioner's personal belief system and the NASW Code of Ethics. Recommendations are made to align spiritually-sensitive practice at the organizational and the practitioner level.     

Professional Development in the Contemporary Educational Context: Encouraging Practice Wisdom

Preparing social work students to be effective practitioners is a complex and challenging task undertaken in a dynamic environment both in terms of the field of social work and the higher education sector. There have been recommendations that self knowledge, empirical knowledge, theoretical knowledge and procedural knowledge are the keys to high standards of social work practice. This paper suggests that the concept of practice wisdom is a useful focus for integrating these different aspects of informed practice and for focusing educational programmes for social work. As practice wisdom is more about process than possessed characteristics then there are important motivational and value-based considerations in developing wise practitioners. This discussion considers motivational and personal narrative aspects of practice wisdom so that it can be integrated into social work teaching.     

Social workers in private practice: An update

This article presents a current portrait of social work private practitioners, based on data collected in 1992 from a randomly drawn national sample. It provides information on the demographic characteristics of practitioners, their fees, caseload characteristics, theoretical orientations and reflections on the rigors of independent practice in the 1990s.     

‘This is a stage’: A study of public relations practitioners’ imagined online audiences

Public relations (PR) practitioners are among those cultural intermediaries who privilege symbols, products, and communication rituals in society. Through interviews (n = 26) and analysis of practitioners’ Twitter accounts, this study considers how members of this field identify their personal social networking site audiences and how these behaviors are implicated in the performance of their online identity. Findings indicate practitioners feel pressure to use personal social media in accordance with field-constrained norms and that an “occupational publicness” pressure requires them to be visible online outside of the workplace. The persistent specter of public criticism from audiences and the prioritizing of organizational interests above their own self-expression limits performances of PR practitioners’ authentic selves online.     

What's on Their Minds? The South African Child Welfare Academic Agenda from 2001 to 2010

Social work teaching and research is assumed to impact significantly on practice, readying students for employment and investigating areas relevant to practice. In South Africa, the historic divergence between the academic agenda and population needs is significant. In a context of transformation towards developmental social welfare, this paper investigates the extent to which tertiary education as well as research agendas match what South African child welfare practitioners have identified as priorities in the field. In a study examining trends and drivers in South African child welfare, it was found that the curriculum was largely being informed by the same trends that shaped practice. However, the research agenda differed markedly from the issues concerning practitioners. Also, practitioners thought that new graduates were ill-equipped to deal with practice demands in resource-poor and transforming (post-apartheid) environments. It is recommended that South African academics and practitioners ensure that child welfare curricula, academic enquiry and practice demands overlap more closely in order to better prepare novice social workers and provide leading research. With globalization and the increased need to respond to diverse populations, it becomes critical that social work education is reviewed both in the north and south to ensure its relevance for practice.     

Social media use, perceptions of decision-making power, and public relations roles

Public relations practitioners in this study who were more frequent users of social network sites and social media tools reported greater perceptions of their own structural, expert and prestige power. Forty of 115 members of a PRSA chapter responded to the survey request. In terms of day-to-day practice, the sample matched national samples of practitioners, with manager and technician questionnaire items loading on the exact same factors as in prior studies. However, those enacting predominantly manager roles did not differ significantly from those enacting predominately technician roles in social media use. This study points to the need for future research to examine more closely the use of social media in the daily roles of public relations practitioners.     

A Model for Enhancing Individual and Organisational Learning of ‘Emotional Intelligence’: The Drama and Winner's Triangles

The author describes a model that can enhance professional learning and awareness, assisting appropriate responsibility‐taking in interactions. It has been effectively applied over 10 years with managers and practitioners in public sector settings across social work, health, education and housing, and more recently also in the private sector. The model is first explained in the context of family relationships to facilitate generalisability. Applications in social work management and practice roles are described. They are seen to demonstrate greater effectiveness, personally and professionally, within the context of day to day challenges. The result is to assist collaborative and organisational learning in behaviours similar to those associated with the language of emotional intelligence.     

Authenticity and the disclosure of the information preserve: The case of adoptive parenthood

This paper explores the processes whereby people disclose information that is potentially stigmatizing but relatively inaccessible to others as a tactic to maintain personal authenticity. This general issue is examined by investigating how 71 infertile adoptive mothers manage information about adoption within and outside the family. Attention is also given to the codes of conduct regarding adoption advocated by professionals and their relevance for disclosure of a potentially stigmatizing attribute. Respondents acknowledge differences in their families in public (as advised by practitioners), but covertly reject difference by disavowing deviance. Thus, adhering to professional codes for achieving authenticity appears to create, instead, a personal sense of inauthenticity. The relevance of the disclosure of private information for a sense of personal authenticity is considered in other areas of social life.This research was supported by grants from the Social Sciences and Humanities Research Council of Canada and from the Government of Ontario.     

Educating Resilient Practitioners

Many social workers face challenges maintaining professional optimism and personal well-being in their chosen career. The retention of capable practitioners is important to employers and the wider profession. This paper reports on elements of an ongoing study into practitioner resilience in social work in health and non-statutory practice settings. The project aims to explore experienced social workers' understanding of their resilience in the face of workplace demands and stressors. Findings from a small, qualitative study of experienced practitioners in New Zealand suggest that social work education contributes in multi-faceted ways to preparing resilient practitioners. The authors recommend the strengthening of these elements in pre-service education.