A New Measure of Quality of Work Life (QWL) Based on Need Satisfaction and Spillover Theories

A new measure of QWL was developed based on need satisfaction and spillover theories. The measure was designed to capture the extent to which the work environment, job requirements, supervisory behavior, and ancillary programs in an organization are perceived to meet the needs of an employee. We identified seven major needs, each having several dimensions. These are: (a) health and safety needs (protection from ill health and injury at work and outside of work, and enhancement of good health), (b) economic and family needs (pay, job security, and other family needs), (c) social needs (collegiality at work and leisure time off work), (d) esteem needs (recognition and appreciation of work within the organization and outside the organization), (e) actualization needs (realization of one's potential within the organization and as a professional), (f) knowledge needs (learning to enhance job and professional skills), and (g) aesthetic needs (creativity at work as well as personal creativity and general aesthetics). The measure's convergent and discriminant validities were tested and the data provided support to the construct validity of the QWL measure. Furthermore, the measure's nomological (predictive) validity was tested through hypotheses deduced from spillover theory. Three studies were conducted – two studies using university employees and the third using accounting firms. The results from the pooled sample provided support for the hypotheses and thus lent some support to the nomological validity to the new measure.     

The Cultural Orientations of Entrepreneurs and Employees’ Job Satisfaction: The Turkish Small and Medium Sized Enterprises (SMEs) Case

The primary purpose of this study was to determine whether cultural orientations which were pervasive and salient in the society of SMEs’ entrepreneurs predict employees’ job satisfaction. Paternalism, collectivism, individualism, power distance, uncertainty avoidance were assessed as pervasive and salient attributes for Turkish society. Data were gathered from 217 male SMEs entrepreneurs and 1140 employees. The cultural orientations scales together with some questions related to the firms and demographics, and job diagnostic index (JDI) with demographical questions were applied to entrepreneurs and employees, respectively. The findings of this study revealed that paternalism, collectivism and power distance predicted employee job satisfaction significantly. It was argued that the congruency between entrepreneurs’ cultural orientations and employees’ cultural background and expectations, which was shaped by the organizational socialization process, might lead these results.     

The Effects of Employee Involvement and Participation on Subjective Wellbeing: Evidence from Urban China

This study examines how perceptions of the work context affect the job and career satisfaction of Chinese employees. Perceived organizational support (POS), procedural justice, and gender bias against women are considered as antecedents. Gender is expected to moderate the relationships between these antecedents and the outcome variables. The results of hierarchical regression analysis on data from 591 Chinese employees indicated that POS and procedural justice are positively related to employees’ job and career satisfaction. Additionally, gender acts as a moderator in the relationship between POS and job satisfaction, and between gender bias against women and career satisfaction.     

Job Satisfaction in Fisheries Compared

This article draws comparative lessons from seven job satisfaction studies on marine capture fishing that were recently carried out in nine countries and three geographical regions??Asia, Africa, and the Caribbean. The seven studies made use of an identical job satisfaction assessment tool and present information on a selection of métiers mainly in the small-scale and semi-industrial fishing sectors. The responses manifest statistically significant geographical variation. Multidimensional plots and cluster analyses lead the authors to identify three clusters: (1) Southeast Asian (Vietnam and Thailand); (2) Caribbean (Belize, Nicaragua, Dominican Republic) and (3) Afro-Indian (Senegal, Guinea Bissau, and India). Jamaica is a significant outlier. On a general level, the authors conclude that fishers who report that they are not interested in leaving the occupation of fishing score higher on three traditional job satisfaction scales??basic needs, social needs and self actualization. Those who say they would leave fishing for another occupation are younger, have less fishing experience and smaller households. The latter findings are of relevance with regard to the pressing need, felt by fisheries managers, to move fishers out of the fishery.     

Quality of Work Life: Theoretical and Methodological Problems, and Presentation of a New Model and Measuring Instrument

Purpose: Ever since the concept of Quality of Work Life (QWL) was first used over 30 years ago, a range of definitions and theoretical constructs have succeeded each other with the aim of mitigating the many problems facing the concept. A historical overview of the concept of QWL is presented here. Given the lack of consensus concerning the solutions that have been developed to date, a new definition of QWL is suggested, inspired by the research on a related concept, general Quality of Life (QOL) which, as the literature shows, has faced the same conceptualization and definition problems as QWL. Based on the suggested definition of QOL, a definition of QWL is provided and the measuring instrument that results therefrom (the Quality of Working Life Systemic Inventory – QWLSI) is presented. Finally, the solutions that this model and measuring instrument provide for the above-mentioned problems are discussed.     

Validation of the Wood’s Job Satisfaction Questionnaire among Taiwanese Nonprofit Sport Organization Workers

The purpose of this study was to examine the psychometric properties of Wood’s Job Satisfaction Questionnaire (JSQ) among Taiwanese workers. The participants were 341 nonprofit sport organization workers (M _age = 35.89, SD = 9.23) who completed the job satisfaction questionnaire, turnover intention scale, and organizational commitment. Confirmatory factor analysis was conducted to examine the validity of the JSQ. Results indicated that the model fit was satisfactory and a second-order factor accounts for the relationships among the first-order factors. In addition, the JSQ was, as expected, positively correlated with organizational commitment but is inversely correlated with turnover intention. The Cronbach’s α was 76 for the JSQ, indicating a satisfactory validity and reliability in the Taiwanese worker sample. We conclude that the JSQ is useful for assessing an employee’s satisfaction.     

Marginal Utility and Economic Development: Intrinsic Versus Extrinsic Aspirations and Subjective Well-Being Among Chinese Employees

The post-1979 economic reforms have led to impressive economic growth in China both in terms of gross domestic product and individual income. Individual well-being, however, has not increased on par with the economy (Brockmann et al. in J Happiness Stud 10(4):387–405, 2009; Easterlin et al. in Proc Natl Acad Sci 109(25):9775–9780, 2012). In the current series of studies, traditional and multilevel regression models are applied to examine the relationship between income and employee well-being. Results suggest a curvilinear relationship between income and satisfaction (both with one’s job and one’s income), supporting a diminishing marginal utility effect. Additionally, confirming a central postulate of Goal Contents Theory (GCT), individuals who espoused the importance of income (an extrinsic motive) were less satisfied with income itself. Further examining the application of GCT in a Chinese context, results suggest individuals who value extrinsic motives (i.e., money, possessions, fame) exhibit lower levels of job satisfaction, life satisfaction, and feelings of accomplishment. Finally, there is a significant multilevel effect such that between-city levels of health have a significant positive relationship with life satisfaction. These results offer organizational and policy implications related to the interaction between economic prosperity and human development.     

The Longitudinal Relationships Between Basic Psychological Needs Satisfaction at School and School-Related Subjective Well-Being in Adolescents

Situated within a positive psychology perspective, this study aimed at examining the nature and directionality of longitudinal relationships between basic psychological needs satisfaction at school and adolescents’ school-related subjective well-being. A total of 576 students (40.5 male and 36.8 % students in junior high school) completed measures of adolescent students’ basic psychological needs at school and school-related subjective well-being at two time points, 6 weeks apart. Cross-lagged structural equation modeling showed significant bidirectional longitudinal relationships between autonomy, relatedness, and competence needs satisfaction and school satisfaction. Furthermore, significant bidirectional relationships were observed between competence need satisfaction and positive affect in school. The findings provided important evidence of the roles of adolescents’ different types of needs satisfaction, experienced specifically during school, in adolescents’ school-related subjective well-being. The findings also helped extend the positive psychology perspective to the relatively neglected context of education.     

Midwives’ job satisfaction and intention to leave their current position in developing regions of Ethiopia

BackgroundThe aim of this research was to analyze midwives’ job satisfaction and intention to leave in developing regions of Ethiopia.MethodsA facility-based cross-sectional study was conducted amongst 107 midwives in four developing regions of Ethiopia. All midwives who were working in 26 health facilities participated in the study. A structured self-administered questionnaire, and in depth key informant interview guides, were used to collect data. Job satisfaction was measured by nine dimensions and intention to leave their current position was measured using three questions.ResultsMore than two-thirds (67%) of the midwives were female, with a mean age of 26.1 (sd ± 4.2) years old. Less than half (45%) of the midwives were satisfied with their job, less than half (42%) were satisfied with ‘work environment’ and less than half (45%) were satisfied with ‘relationship with management’ and ‘job requirements’. Relatively better satisfaction rates were reported regarding ‘professional status’, of which more than half (56%) of midwives were satisfied, followed by more than half (54%) of midwives being satisfied with ‘staff interaction’. Almost two-fifths (39%) of midwives intended to leave their current position.ConclusionJob dissatisfaction and intention to leave rates amongst midwives in developing regions in Ethiopia are a source of concern. The majority of midwives were most dissatisfied with their working environment and issues related to payment. Their intention to leave their current position was inversely influenced by job satisfaction. The introduction of both financial and nonfinancial mechanisms could improve midwives’ job satisfaction, and improve retention rates within the profession.     

Social Capital Associated with Quality of Life Mediated by Employment Experiences: Evidence from a Random Sample of Rural-to-Urban Migrants in China

Working-age migrants need to possess adequate social capital in order to secure a stable and satisfactory job so that they can pursue a better quality of life (QOL). The positive relationship between social capital and vocational experiences, including successful employment, has been well established. In this study we focused on testing a multi-step mediation model linking social capital with employment experiences, and further to QOL. Survey data from rural-to-urban migrants randomly selected from Wuhan, China were analyzed. Social capital, including bonding and bridging capital, was measured using the Personal Social Capital Scale; employment experiences were measured using five job-related items; and QOL was measured using the Brief Symptoms Inventory. Structural equation modeling analysis indicated that job security and job satisfaction were positively and significantly associated with QOL, and social capital measures were significantly associated with higher QOL (primarily for males). Furthermore, job security and job satisfaction fully mediated the relationship between social capital and QOL after controlling for covariates. Findings of this study suggest the significance of social capital, job security and satisfaction in improving migrants’ QOL, implying the importance of vocational experiences in mediating the effect from social capital to QOL. If the findings can be confirmed with longitudinal data, these factors should be considered in decision making to improve rural-to-urban migrants’ QOL in China.     

Generational Differences in Work Values,Perceived Job Rewards,and Job Satisfaction of Chinese Female Migrant Workers: Implications for Social Policy and Social Services

This cross-sectional survey study is a pioneering attempt to investigate the generational differences in the work values, perceived job rewards, and job satisfaction of Chinese female migrant workers. The study targeted two toy factories in the Guangdong Province of China and recruited a total of 1,307 female workers as participants. Among them were 577 female migrant workers who comprised the target group for this research. The authors hypothesized that the younger generation of female migrant workers would have higher levels of cognitive work values (such as self-enhancement and career development) but lower levels of perceived job rewards and job satisfaction than those of the older generation. The results indicate that there are no generational differences in work values among the three birth cohorts of Chinese female migrant workers. The older generation felt more satisfied with the job rewards that they received, and their sense of job satisfaction was higher than that of the younger generation. Furthermore, the findings showed a substantial positive influence of perceived social job rewards (such as support from co-workers and supervisors) on job satisfaction among the younger generation. The current findings suggest that in China, generational differences in work are affected by both the generation factor and the rural–urban stratification factor. The authors hope that the study will provide a knowledge base for understanding the perceptions of Chinese female migrant workers toward work and for exploring the ways in which new policies and social services can be developed in order to address their needs.     

Money Buys Financial Security and Psychological Need Satisfaction: Testing Need Theory in Affluence

The most prominent theory to explain the curvilinear relationship between income and subjective well-being (SWB) is need theory, which proposes that increased income and wealth can lead to increased well-being in poverty because money is used to satisfy basic physiological needs. The present study tests the tenets of need theory by proposing that money can buy happiness beyond poverty if the money satisfies higher-order needs. Findings indicate that in older adults (n = 1,284), as economic standing rises, so do individual perceptions of financial security (a safety need), which in turn increases overall life satisfaction. Further, a path model tested the degree to which financial security and psychological need satisfaction mediated the path from economic standing to life satisfaction and demonstrated the complete mediation through higher-order needs—there was a 66% reduction in the direct link through financial security and a 34% reduction through psychological need satisfaction. Discussion focuses on how these mediation and path models extend need theory.     

Drivers of job satisfaction in midwifery—A work design approach

BackgroundIdentifying common factors that influence job satisfaction for midwives working in diverse work settings is challenging. Applying a work design model developed in organisational behaviour to the midwifery context may help identify key antecedents of midwives job satisfaction.AimTo investigate three job characteristics – decision-making autonomy, empowerment, and professional recognition as antecedents of job satisfaction in New Zealand (NZ) midwives.MethodsLatent multiple regressions were performed on data from Lead Maternity Carer (LMC) midwives n = 327, employed midwives n = 255, and midwives working in ‘mixed-roles’ n = 123.FindingsWe found that professional recognition is positively linked to job satisfaction for midwives in all three work settings. At the same time, decision-making autonomy and empowerment were shown to influence job satisfaction for midwives working as LMCs only.DiscussionOur main finding suggests that the esteem generated from being acknowledged as an expert and valuable contributor by maternity health colleagues is satisfying across all work contexts. Professional recognition encompasses the social dimension of midwifery work and influences midwives job satisfaction. Decision-making autonomy and empowerment are task and relational job characteristics that may not be similarly experienced by all midwives to noticeably influence job satisfaction.ConclusionGiven that job satisfaction contributes to recruitment, retention, and sustainability, our findings show that drivers of job satisfaction differ by midwifery work context. We present evidence to support tailored efforts to bolster midwives job satisfaction, especially where resources are limited.     

Factors associated with midwives’ job satisfaction and experience of work: a cross-sectional survey of midwives in a tertiary maternity hospital in Melbourne,Australia

BackgroundSignificant factors affecting the Australian maternity care context include an ageing, predominantly part-time midwifery workforce, increasingly medicalised maternity care, and women with more complex health/social needs. This results in challenges for the maternity care system. There is a lack of understanding of midwives’ experiences and job satisfaction in this context.AimTo explore factors affecting Australian midwives’ job satisfaction and experience of work.MethodsIn 2017 an online cross-sectional questionnaire was used to survey midwives employed in a tertiary hospital. Data collected included characteristics, work roles, hours, midwives’ views and experiences of their job. The Midwifery Process Questionnaire was used to measure midwives’ satisfaction in four domains: Professional Satisfaction, Professional Support, Client Interaction and Professional Development. Data were analysed as a whole, then univariate and multivariate logistic regression analyses conducted to explore any associations between each domain, participant characteristics and other relevant factors.FindingsThe overall survey response rate was 73% (302/411), with 96% (255/266) of permanently employed midwives responding. About half (53%) had a negative attitude about their Professional Support and Client Interaction (49%), and 21% felt negatively about Professional Development. The majority felt positively regarding Professional Satisfaction (85%). The main factors that impacted midwives’ satisfaction was inadequate acknowledgment from the organisation and needing more support to fulfil their current role.ConclusionFocus on leadership and mentorship around appropriate acknowledgement and support may impact positively on midwives’ satisfaction and experiences of work. A larger study could explore how widespread these findings are in the Australian maternity care setting.     

An Analysis of the Levels of Job Satisfaction and Life Satisfaction of the Academic Staff

Job satisfaction is generally related with life satisfaction and can directly affect social, physical and mental health of individuals. This study was investigated to determine whether the levels of job satisfaction and life satisfaction of academicians have significantly differentiated under demographic variables and to enlighten the correlation among them. The samples of the study involve 186 academic personnel who work in the Faculty of Science and Art (122) and in the Faculty of Engineering and Architecture (64) in Eskisehir Osmangazi University. While analysing the data, t test, analysis of variance and regression analysis were used for SPSS 10.0. There was significant difference between job and life satisfaction levels of the academicians depending on the variables like the faculties that academic personnel working at, their titles, educational backgrounds, marital statuses, periods of duty, ages and genders. The results and their implications have been discussed.     

How to Make a Newcomer Happy? The Mediating Role of Career Commitment on the Relationship Between Unmet Expectations and Job Satisfaction

This study focuses on the relationships of unmet expectations to occupational commitment and job satisfaction. The direct and indirect (via occupational commitment) effects of unmet expectations on job satisfaction were investigated in 397 new Chinese employees. For this purpose, structural equation modeling and bootstrap method was used, and fit indices and Chi square values were compared between partially-mediated and fully-mediated models. Results confirmed the ubiquity of unmet expectations in newcomers, and confirmatory factor analysis verified its latent structure including unmet prestige, unmet health, and unmet progress. Structural equation modeling and Chi square test indicated the partial mediation of occupational commitment on the relationship between unmet expectations and job satisfaction. Testing the mediating effects using the bootstrap method also revealed a significant path from unmet expectations to job satisfaction through occupational commitment. Findings extended those of prior studies and shed light on the protection of occupational commitment to job satisfaction; these findings provide enlightenment on promoting job satisfaction for new employees in their first few days.     

Work-to-Family Enrichment and Employees’ Well-Being: High Performance Work System and Job Characteristics

Research has demonstrated the importance of job characteristics to explain work-to-family enrichment (WFE) and the value of this enrichment to explain employees’ wellbeing. However, there is no comprehensive framework to explain the relationship between these variables. This study uses the Job Demands-Control-Support model as a guiding framework, and examines the relationship between these job characteristics and WFE and, more interestingly, the WFE as a mechanism for explaining the relationship between job characteristics and employees’ well-being. Furthermore, we analyzed the relationship of employees’ perceptions of High Performance Work System (HPWS) with job characteristics. With a sample of 1,390 employees from a Portuguese bank, job demands were found to be negatively related to WFE while autonomy and supervisor support displayed a positive relation. We also observed that WFE is an important mechanism to explain the relationship between these job characteristics and employees’ well being. As expected, HPWS was a relevant organizational characteristic to explain job characteristics, however, we observed that it was also directly related to WFE.     

An examination of referent selection processes underlying job satisfaction

Using two different methods of assessment, the goal of the present research was twofold: (1) to examine the relative influence that different standards of comparison have in determining satisfaction with various job facets; and (2) to examine the relative consistency of each standard's influence across job facets. According to both direct reports and the strength of empirical relationships, the results indicated that some standards of comparison were stronger predictors of facet satisfaction than others. The consistency of a standard's influence or predictive power depended on the particular standard of comparison under consideration. Some standards were consistently strong or consistently weak predictors of facet satisfaction, regardless of the particular job facet. However, for other standards of comparison, the amount of predictive influence depended on the particular job facet. Within the context of discrepancy-based theories of job satisfaction, results are discussed in terms of their comparability across the two different methods of assessment, and the directions they suggest for future research.     

Grade level differences in school satisfaction

Despite evidence that children and adolescents are much more dissatisfied with the student role than adults are with the worker role, sociologists and psychologists have devoted much more effort to examining adult age differences in job satisfaction than grade level differences in school satisfaction. In this study, scores from a 3-item school satisfaction measure were analyzed via a 12 (Grade Level) by 5 (Ethnicity) by 2 (Gender) ANOVA. Twenty-five percent of the 431 330 public school students surveyed in the state of Arizona endorsed none of the school satisfaction items. Grade level was nonlinearly related to school satisfaction. School satisfaction decreased over grades 1–8 and did not vary across grades 9–12. Ethnicity and gender did not moderate the grade level-school satisfaction relation.     

Job satisfaction in the marine and estuarine fisheries of Guinea-Bissau

This paper examines aspects of job satisfaction among small-scale fishers in Guinea-Bissau, West Africa. The willingness of fishers to change métier or occupation is a central aspect of study, and gains relevance from the global degradation of marine environments. The author concludes that small-scale fishers are generally satisfied with the extent to which their and needs of self-realization and social life are met. They also express satisfaction with the state of the natural environment. However, fishers are less pleased with the fulfillment of basic needs and with the performance of fisheries managers.