Hearing the stories of Australian Aboriginal and Torres Strait Islander social workers: challenging and educating the system

Hearing the stories of Australian Aboriginal and Torres Strait Islander social workers highlights the powerful influence that cultural identity has on their practice. Their identity is continuously negotiated alongside a professional social work identity that is dominated by Western discourse. The tensions that these social workers experience in their practice is revealed in the findings of a qualitative research project conducted by an Indigenous and a non-Indigenous practitioner and researcher. The researchers spoke to Aboriginal and Torres Strait Islander social workers engaged in diverse areas of practice across Australia. Their stories reveal a complex range of cultural and professional challenges. These include the difficulties encountered when working with their own kinship networks and the need to constantly negotiate personal and professional boundaries. The paper concludes with some thoughts about how the practice of Indigenous social workers can provide valuable lessons for Australian social work.     

The Right Tools for the Right Job: Social Work Students Learning Community Development

The place of community development within social work varies across nations and time. The tensions in the 1970s in the UK gave way to decades when social work has been dominated by issues relating to protecting and caring for individuals. We now have a resurgence of community development activity, bringing together varied disciplines such as urban planning and health promotion as well as social work. Within the UK there are now requirements for community development knowledge and skills within qualifying social work training. This paper reflects on experiences in promoting community development practice learning in social work qualifying placements within Health and Social Care Trusts in Northern Ireland. Issues are raised about the diversity and complexity of expectations on qualifying training, and the challenges that face universities, colleges and employing organisations in developing practice learning in this curriculum area. The prospects for improving community development learning within both qualifying and post qualifying education and training are considered particularly in the light of inter-professional and inter-organisational initiatives that put community development in the context of health promotion, housing, crime, poverty and other social issues that might be addressed at community level to improve the health and social well-being of citizens.     

Transcending Boundaries

SUMMARY

This paper presents a participatory research and planned change effort to develop a coordinated community response system to domestic violence in a United States culturally diverse community with a large immigrant population. This work grew out of an international, interdisciplinary project that was designed to establish ongoing collaborative relationships between university and community practitioners in the United States, Honduras, and Costa Rica around the theme of intra-familial violence, particularly gender-based violence against women. The paper analytically describes the international collaborative project, the local community-based participatory research and community development project, and lessons learned from both the local and international interdisciplinary collaboration. Examination of differences across disciplinary and cultural contexts generated critical reflection on the need to consider reframing domestic violence in the context of fundamental human rights, as is the case in Central America. At the same time, challenges around developing a coordinated community response, addressing inadequacies in the legal system, and implementing education and training were echoed across boundaries, demonstrating the need for continued international collaboration.     

Social workers in the new human services marketplace: Trends,challenges and responses

This paper examines employment trends in social welfare occupations and challenges to the industrial and cultural recognition of professional social work in the new human services market place. Following examination of the threats posed by market reform and the crisis in public confidence in some domains of human services work, I focus on three key concerns. First, through analysis of Census data from 1996 to 2001, I compare trends in the employment of social workers, welfare workers and community workers. Second, drawing on the work of Nancy Fraser (1997), I argue that the challenges facing social workers can be understood as problems of ‘recognition’. Using this framework, I examine the external contests to the valuing of professional social work and also the internal challenges, that is, threats from within the social work profession to the industrial and cultural recognition of social work. Finally, I will consider how social workers, particularly new graduates, can respond to the challenges facing them in the new human services marketplace. I propose that social workers should claim a position as practice leaders and I outline practical strategies for achieving this goal.     

Social Work Education and the Neo-Liberal Challenge: The US Response to Increasing Global Inequality

During the past several decades, a ‘perfect storm’, resulting from the political–economic changes accompanying globalization, dramatic demographic and cultural transformations in US society and rapid technological advances, has created unprecedented challenges for the social work profession and social work education. These challenges include the widening gap in income and wealth both within the US and between the Global North and South; growing racial and class disparities in health and mental health care, education, employment and housing; a shift within policymaking circles towards fiscal austerity and policies that emphasize market-oriented and individually-focused solutions; and the changing nature of universities, student populations and the educational process itself. Although the formal documents of major social work organizations continue to emphasize social justice themes, the actual practice of social work and the preparation of students for practice, teaching and research have diverged considerably from this rhetorical mission. This is reflected in a variety of ways including, but not limited to, the uncritical adoption of ‘evidence-based practice’ as a cornerstone of social work education and research; the growing stratification of social work faculty; the increased reliance on untested online methods of education; and the emphasis on quantitative ‘outcomes’ as indicators of educational success. At the same time, social work education in the US has been unable to respond effectively to the implications of demographic and cultural diversity, despite the demands of its accrediting body, the Council on Social Work Education. This article will provide an overview of the changing environment of social work and social work education during the past several decades. This will be followed by a discussion of the impact of these changes on social work education and a critique of the response—to date—of social work educators. Finally, it will suggest some potential educational responses to these challenges.     

Changing Contexts of Practice: Challenges for Social Work and Community Development

ABSTRACT

In a rapidly changing global environment, there have been renewed calls to position community development more centrally in social work, particularly in the face of contemporary practice challenges. This paper analyses the broad policy contexts of neoliberalism, globalisation, and governance change and discusses how these forces interact with social work and community development, drawing on examples from Australia and Ireland. The paper argues that sociopolitical forces both restrict and present opportunities for social work and community development practice and we seek to reactivate debate about the position of community development within changing and challenging contexts.

IMPLICATIONS

• Contextualises community development practice, policy, and research within contemporary environments of neoliberalism, globalisation, and governance change.

• Critically evaluates implications and new opportunities for social work and community development, drawing on examples from Australia and Ireland.

• Reactivates debate and analysis on the position of community development in contemporary social work as we move forward into the new decade, and the next global agenda for social work and social development.

     

Implementing Rigorous Survey Methodology within Contexts of Social Work Education,Training and Practice: A Case Study in Substance Use

With the integration of evidence-based practice central to all areas of social work education and training across the globe, it is crucial that we continue to engage with the methodological challenges inherent in gathering this evidence, particularly when it is related to the nature of social work education itself. As a result, this paper addresses some of the methodological challenges involved in examining the education available to social workers on engaging with substance use, both within the social work academy and local authorities in England. Drawing on experiences of implementing large scale online surveys from three substantial research projects completed by the authors, this paper highlights four methodological themes: (1) Constructing a representative sampling frame; (2) Identifying participants within organisations with many departments; (3) Response rates; and (4) Questionnaire design. While these are familiar methodological considerations, this article draws attention to the specific complexities of gathering ‘representative’ knowledge to inform educational strategies on substance use within social work education and employment contexts. Finally this paper offers lessons learned and guidance for social work academics, students and practitioners who are minded to build, or draw from, an evidence-base using representative samples from and within these environments.     

Culturally sensitive social work: promoting cultural competence

In current times of great conflict and clashes between different cultures and worldviews, cultural competencies should be a well embedded feature of social work education. This is a fundamental and cross-cutting issue; however, we question whether it is an obvious concern in social work education in European countries, specifically in Portugal, and if the curriculum of social work courses covers this topic. This article is based on research that seeks to find out if there are mandatory curricular units of the disciplinary field of social work that explicitly address culturally sensitive social work and cultural competencies. Thus, this article presents a study that focuses on educational institutions that provide social work courses in Portugal, and has the potential to be extended to other countries. An online survey and a document analysis of the curriculum programmes of all Portuguese courses in social work were conducted. The study results revealed the lack of curricular units with clear terms relating to the topic of culturally sensitive social work. The implications for practice and educational policy are also discussed, which lead to a reflection and analysis of the evaluation and accreditation process of social work education in Portugal, with a conclusion that it is incomplete and faces major challenges in curriculum development and course accreditation. Challenges and opportunities in developing social work curricula, as well the debate around a generic or specialist social work education are also discussed. Finally, the authors suggest an opportunity to develop cultural competencies through continuing and lifelong learning for social workers.     

From Mastery to Accountability: Cultural Humility as an Alternative to Cultural Competence

Cultural competency has been a long held ideal for social work educators and practitioners. However, definitions and approaches to cultural competency vary widely depending on worldview, discipline, and practice context. Within social work and beyond, cultural competency has been challenged for its failure to account for the structural forces that shape individuals' experiences and opportunities. In contrast, the concept ofcultural humility takes into account the fluidity of culture and challenges both individuals and institutions to address inequalities. This article takes a critical look at cultural competence as a concept, examining its explicit and implicit assumptions, and the impact these assumptions have on practitioners. It suggests that cultural humility may offer social work an alternative framework as it acknowledges power differentials between provider and client and challenges institutional-level barriers. The authors advocate a move from a focus on mastery in understanding ‘others’ to a framework that requires personal accountability in challenging institutional barriers that impact marginalized communities. Cultural humility, while a promising concept, has not been fully explored in social work. Therefore, the authors present a conceptual model of cultural competency along with strategic questions for providers and organizations to integrate into social work practice and education.     

Toward a Radical Model of Social Work in Rural Communities

“Rural” areas as distinct from “urban” continue to be defined by greater personal interactions and less emphasis on formal systems of support. This reality rests in contradiction to the overwhelming majority of social work scholarship and theory development which takes place in an urban context. As such the present-day act of being a “social worker” in a rural community can, in many ways, feel like a bad fit, back-applying the model of an urban generalist into an environment whose organic community ties the social work model itself was originally designed to substitute for. In recognition of this, it is necessary to develop a “combined” model of practice for social work with rural communities and peoples. The fundamental distinction to be made is that rural social work, in its most radical form, is less concerned with adapting persons to the Gesellschaft than it is with strengthening the capacity of the Gemeinschaft to provide the kind of support capacity it historically has, taking into account changes and challenges resulting from factors such as globalization, urban sprawl, and cultural change.     

Building community-engaged practicum units through anchor institutions: The case of Southside Initiative

ABSTRACT

This article provides the assessment results from a community-engaged field education unit for social work students situated within a neighborhood setting in the South-Central region of the United States. A community-university partnership between several community institutions and a school of social work created the Southside Initiative (SSI) as a means to build capacity within the Oaks neighborhood. This neighborhood lacked professional social workers but was rich in other types of assets. The lessons learned from this initiative provide preliminary understanding about the benefits, complexity, and challenges of building and sustaining community-rooted practicum placements in neighborhood settings.     

Organizing Cyberspace: Strategies for Teaching About Community Practice and Technology

Summary

The coming millennium will bring new challenges and opportunities to those who struggle for the survival of communities. The incorporation of information technology is important to the conduct and teaching of community practice. This paper discusses how technology is changing community practice and considers the implications for social work education. The paper has three parts. First, it will consider the role of information technology in changing the context for community practice. Second, it will examine the incorporation of information technology into current and emergent community practice interventions. Finally, the paper will explore ways that these issues can be taught within the community practice curriculum.     

Educating a New Generation of Social Workers: Challenges and Skills Needed for Contemporary Agency-Based Practice

Schools of social work are continually challenged to provide professional training which effectively prepares students for the ever-changing and increasingly demanding contemporary practice context. This paper provides an overview of emerging clinical, organizational, and research trends and challenges within agency-based social work practice in the past decade. Implications of these changes for the profession will be discussed and recommendations will be offered for ways in which academic and field educators can best equip social work students with the skills needed to meet these challenges of the current agency-based practice context. These recommendations for social work practice, education, and research include the development of an integrated set of clinical, organizational, and research skills; directions for curriculum renewal and expansion; and academic field partnerships for future research.     

‘Only Connect’: Unifying the social in social work and social media

‘Only Connect…live in fragments no longer’

(E.M. Forster, Howards End).

This paper utilises ‘Only Connect’, the epigraph from Forster’s novel ‘Howards End’ as the starting point for exploring the challenges and opportunities of integrating social networking with relationship based social work practice. The paper discusses the more deleterious implications of social networking, whilst assuming a deliberately optimistic stance to uncover ways in which the opportunities afforded by online space can be utilised effectively within social work education and practice. Whilst recognising that social networking platforms are transforming constantly, the paper adopts Kaplan’s definition of social media as a ‘group of internet based applications that build on the ideological and technological foundations of Web 2.0’. Whilst much of the discussion within the paper relates to Twitter and Facebook, two of the most endemic international social networking platforms, it is also applicable to myriad forms of social networking. The paper begins with a discussion of UK professional conduct cases and explores these both within Klein’s concept of splitting and historical attitudes to new technologies. Drawing from emerging research data and other examples, the positive relational practices educed by social media within social work education and practice are emphasised and discussed. The paper concludes by highlighting Forster’s plea for connection and recommending that social work embraces the renewed opportunities provided by online networking.     

Evidence-Based Practice in Social Work: Challenges and Opportunities for Clinicians and Organizations

Evidence-based practice (EBP) is increasingly emphasized in social work, yet effective approaches for translating research evidence into social work practice remain elusive. Despite a growing body of evidence describing effective interventions with a variety of populations, social workers continue to encounter substantial challenges with incorporating knowledge gained from these intervention studies into their routine practice with clients. This paper presents the current research outlining the known barriers and promoters to using EBP in social work clinical practice. Because social workers practice within the context of organizations, we consider the barriers that exist at both the individual and organizational levels that affect clinical social work practice. In addition to addressing the various challenges to incorporating research evidence into practice, we will also discuss a variety of emergent opportunities accompanying the move toward EBP that can be leveraged by clinicians in their social work practice with clients.     

Research as part of everyday practice: A finishing student's experience

Abstract

While social work education has come a long way, some of the most valuable lessons are learnt not in the class but in the field. This article explores the relationship between the practice of research and social work practice through my struggles within my final social work placement. How does one come to terms with the relationship between everyday social work practice and the practice of research? How does one reconcile what many see as a gap between research and the practice of social work? Is it possible to incorporate research into everyday practice? In the end it must be argued that both have comparable underlying goals and follow almost identical processes. In many ways a researcher carries out similar investigations utilising similar skills as those of a social worker. Thus being skilled in research and being able to integrate research into everyday practice will produce a better social worker.     

Achieving Shared Meaning in Cross-Cultural Dialogue

Abstract

Based on a qualitative study of the Twin Cities Hmong community, this paper offers a case study of a Hmong family's response to a situation in which a woman who is a member of their family has been chronically physically abused by her husband. The case illustrates the challenges of understanding the family's reactions in light of their cultural context as well as the implications for social work practice. An excerpt of a verbatim interview between the author and a subject from the study is provided. The specifics of the cultural values, protocol for handling conflict and communication patterns that contribute to understanding what has occurred are discussed. The author then discusses the challenges for the social work practitioner of simultaneously maintaining the ethical values of honoring diversity and protection of the oppressed.     

‘Value talk’ in social work research: reflection,rhetoric and reality

This paper begins with an exploration of values in relation to current approaches within social work research thereby revealing tensions between what might broadly be conceived as scientific rigour and relevance to practice. It goes on to examine the purpose of social work research emphasising the notion of the researcher as engaged in a critically reflective dialogic process. Four core values conceived as guiding principles in undertaking research are identified as the basis for further ‘value talk’ in the context of developing culturally sensitive approaches without relinquishing a common sense of purpose in developing knowledge of and for social work practice.