Social work,power and performativity

In recent years, there have been a number of epistemological developments in social work. Further, there have been a number of theoretical approaches that have attempted to ground the concept of ‘power’ to understand organizational practice such as Marxist thought. At the same time, the insights of French social theorist Michel Foucault have been captivating to the disciplinary development of social work in illuminating power relations and subject positioning between helping professions and clients. To move beyond this, and in order to theoretically interrogate the relationship between social theory and professional power, this article draws from the neo Foucauldian-Feminist philosopher Judith Butler – especially regarding Butler's (1990, 1993 and 1998) powerful work on ‘performativity’. This article attempts to generate new theoretical insights to understanding contemporary social work through the conceptual tools of Butler.     

Changing expectations: the impact of ‘child protection’ on Irish social work

In this paper, the author (who has worked as a social worker in both Ireland and the UK) contends that there has been an uncritical importation of expectations and responsibilities from the British system into Irish state social work. In the area of child and family social work this has been most marked by the introduction and construction of ‘child protection’ as the dominant discourse. Yet fundamental differences exist between Irish and British social policy, differences that are reflected in the structure, nature and culture of social work services. Some of the historical differences between the two welfare systems are explored and three core features of modern Irish social work with children and families are identified. Possibilities for recreating Irish social work in discourse and in practice are suggested, particularly around the notions of certainty/uncertainty and the potential for linguistically based frameworks for practice.     

Examining Organizational Functioning Through the Lens of Complexity Theory Using System Dynamics Modeling

ABSTRACT

The methodologies associated with complexity theory might serve as an adjunct to some of our more traditional behavioral social science research methods. While the latter has a well-established history in social work, the approaches related to complexity theory are just now gaining a foothold. One such approach is system dynamics modeling. This article will describe the application of system dynamics modeling to a well-known early intervention program. The manner in which it complements traditional research approaches will be discussed, and its unique contribution to understanding the organizational aspects of complexity theory will be highlighted.     

Putting the parity into service‐user participation: An integrated model of social justice

Models of service‐user participation have derived from citizenship or consumerist agendas, neither of which has achieved the structural reforms important for the most marginalised social work clients. This article proposes Fraser's model of ‘parity of participation’ as an appropriately multifaceted frame for capturing the social justice aspirations of service‐user participation. A qualitative case study compared the experiences and expectations of people who had used Australian mental health services with a sample who had used Australian homelessness services to examine their expectations of participation at individual and representative levels. The findings reinforce concerns from Fraser's research about the tendency for identity‐based consumerist notions of participation to reify group identity. This leads to tokenistic service‐user involvement strategies that have little impact on participation at a structural level. Fraser's parity of participation is shown to have untested potential to reshape service‐user participation to meet the social justice aspirations of social work clients. Key Practitioner Message: ● Innovative, service‐user driven strategies for collaboration will be those which challenge existing power structures; ● Service users want their contributions to decision making to generate identifiable change in the system of social services; ● The success of service‐user participation strategies might be the extent to which political, economic and cultural opportunities are enhanced.     

The Civilizing Process of Trust: Developing Quality Mechanisms which are Local,Professional‐led and thus Legitimate

‘Quality’ and ‘performance’ have become defining concepts for policymakers and health‐care systems alike. Yet whilst these principles are of fundamental importance, their practical implementation and assurance are far from straightforward. This commentary analyses the difficulties faced in enhancing quality and performance in the English NHS. Many recent initiatives have been driven through incentives and external auditing of the professionals providing health care on the frontline. Drawing on recent literature and research findings, we argue that this checking‐based ‘audit culture’ is fundamentally flawed in driving quality and performance. Many targets and measures are too crude to reflect important aspects affecting patient outcomes and therefore these frameworks lack legitimacy amongst professionals. An alternative, trust‐based model is proposed – one more capable of acknowledging the meaning, complexity and specificities inherent to professional work. Quality mechanisms developed locally by professionals are able to produce the legitimacy crucial for their effectiveness. It is argued that the normative obligation of approaches based on conditional trust is a more compelling incentive towards good practice than targets and sanctions. This governance by ‘the social’ is able to motivate a more holistically enlightened and consistent reflexivity towards practice, though it is only able to flourish in the absence of purposive‐rational systems.     

Activation,Public Employment Services and their Clients: The Role of Social Class in a Continental Welfare State

This article fills a gap in the existing literature by investigating how public employment service (PES) staff actually deal with their clients under a continental regime of activation. The results reported here are based on interviews both with PES staff and their unemployed clients in Germany. We argue that due to its Bismarckian origins as an insurance‐based system of ‘unemployment protection’, Germany's system of unemployment compensation is attractive not only for the marginalized, but also for core workers. As a result, PES staff deal with clients from very heterogeneous class backgrounds. We demonstrate that social class is a significant factor in client outcomes, and that earlier research has perhaps overemphasized the role of frontline staff as ‘street‐level bureaucrats’. While staff do have considerable power, the result of the encounters between the administration and clients also depends on the capabilities of the clients, which, in turn, are strongly related to social class.     

‘Pragmatic complexity’ a new foundation for moving beyond ‘evidence-based policy making’?

Despite a range of criticism, the realm of policy still remains dominated by the rational, positivist and quantitative approaches of New Public Management, ‘evidence-based’ approaches and target/accountancy oriented ‘scientific’ management. Two notable attempts to develop an alternative to this dominant framework, however, have come from the older tradition of American pragmatism and the newer approach of complexity. In this article we introduce some of the core concepts of pragmatist philosophy and complexity relating to policy making. We then explore some of the key premises for bringing these two fields together and subsequently apply this ‘pragmatic complexity’ approach and a Stacey Diagram to drug policy. We argue that a marriage of pragmatism and complexity can provide a positive alternative conception of the relationship between scientific knowledge and decision-making and offers a way to integrate a scientific approach with democratic deliberation and values.     

Social work in a conflict context: Challenges facing social workers with indigenous inhabitants of unrecognised villages in Israel

This qualitative study presents the experiences of social workers whose clients are the inhabitants of unrecognised Bedouin Arab villages in Israel. It used in‐depth, semi‐structured interviews with 25 participants, recruited by the snowball method. These social workers reported that they are caught between their personal and professional values, on the one hand, and employer regulations, government policy and government law, on the other – which greatly limits their ability to fulfil their professional role. The social workers also comment that they are working in a ‘grey area’ in which the government’s policy is unclear. This adds another layer of complexity to their work and reveals the differential implementation of critical social work principles by social workers with different cultural identities.     

Social work and social problems: A contribution from systems theory and constructionism

Social work builds its identity on social problems. The goal is to generate knowledge about causes, consequences and solutions. However, there is a lack of theory of social problems. We suggest that research on social problems can benefit by ‘bringing the observer in’: Loseke's constructionist framework and Luhmann's systems theory. According to Loseke, social problems appear differently when constructed by different observers. Constructions vary in terms of morality, conditions, victims/villains and solutions. From Luhmann we learn that modern society consists of a multitude of social systems (e.g. politics, science, economy etc.), each operating with their own communicative codes. Combining both approaches, we hypothesise that any social system constructs its own (version of) social problems. Illustrating with the empirical case ‘suicide among mentally ill people’, we examine how a phenomenon is constructed differently as a social problem by four different social systems: the disability movement, politics, medicine and social work.     

Social work with youth in social withdrawal: in-home and beyond-home intervention modalities

This article discusses the characteristics and the process of in-home and beyond-home social work intervention with young people suffering from social withdrawal in the form of chronic self-seclusion at home. These young people are characterized by their socially avoidant behaviour and are deprived of the enjoyment of legitimate social status as a student, worker or trainee. As a way of confronting this problem, ‘start where the client is’ – an age-old social work intervention principle – can be read in a literal sense, i.e. taking home as a secure place for rapport-building and initial intervention with the clients to pave the way for further intervention beyond the home setting, both online and offline. Drawing on qualitative interviews with youth clients and social workers, it is argued that adopting a flexible, informal and tailor-made approach to working with youth in silent and invisible disengagement from the rest of society has to take into consideration spatial, relational and organizational dimensions of intervention modalities and possibilities if the goal of youth reengagement is to be achieved.     

Bridge Builders: A Qualitative Study Exploring the Experiences of Former Refugees Working as Caseworkers in the United States

ABSTRACT.

Individuals who come to the United States as refugees and work as resettlement caseworkers offer peer support, modeling, and assistance with integration to newly arriving refugees, despite often having limited training or experience in social service provision. A phenomenological approach was utilized to gain understanding about the experiences of refugee caseworkers. Nine caseworkers who came to the United States as refugees completed in-depth interviews. Thematic analysis was used to identify primary themes, including: a) the caseworker's bridge-building role with clients; b) their role in building bridges with others in the community, including the resettlement agency; and c) the caseworkers’ experience as bridge builders, including motivations, perspectives toward their role, and needed supports. Refugee service providers face unique challenges in negotiating boundaries with clients and meeting the expectations of their ethnolinguistic community members. Their strengths in understanding household experiences and in building agency and community understanding highlight their ability to contribute to positive resettlement outcomes. The findings from this study have implications for agencies serving refugees and for other social services that utilize peer-support strategies, particularly in regards to staff training and support. Findings highlight the need for research examining effective resettlement strategies and the perspectives of refugees toward resettlement approaches.     

Policy Diffusion and Policy Transfer in Comparative Welfare State Research

For many years, comparative welfare state research has followed a ‘methodological nationalism’ in the sense that countries were treated as independent units. Yet the recent ‘spatial turn’ in comparative politics has also influenced welfare state research. For some years now, the field has been witnessing a growing interest in questions about interdependencies and policy diffusion between countries. In this article, we provide a structured overview of the state of the art in the policy diffusion and transfer literature that deals specifically with social policy. We present and critically evaluate existing theoretical concepts and quantitative and qualitative methodological approaches that enable the analysis of interdependencies between countries. Moreover, we summarize the empirical findings of quantitative and qualitative studies on the diffusion and transfer of social policy, from some pioneering studies to the latest findings. Against this background we point out what we believe to be promising avenues for future research. We focus on five areas: theoretical work on the mechanisms underlying diffusion and transfer; methodological approaches; the impact of domestic institutions and policy characteristics on social policy diffusion and transfer; programme‐specific dynamics; and the systematic combination of horizontal and vertical interdependencies.     

Social work and the environment: An ecosocial approach

Norton CL. Social work and the environment: An ecosocial approach This article draws on insights from social work, ecopsychology and ecofeminism to inform an ecosocial approach honouring humans' interconnectedness with nature. It re‐examines social work's ecosystems perspective and redefines its central ‘person‐in‐environment’ configuration to embrace a broadened emphasis on the natural world. It identifies insights from ecofeminism on the parallels between the oppression of women and domination of nature, and presents feminist ways of relating that may enhance connection with the planet as a whole. It introduces the concepts of empathy and empowerment from relational cultural theory as important ideas to integrate with social work's ecosystems perspective to promote deeper awareness of this connection. Finally, the ecosocial approach thus derived is examined as a means of promoting environmental sustainability at all levels of social work practice.     

The Search for Coordination: The Case of the Central Policy Review Staff and Social Policy Planning, 1971–77

The Central Policy Review Staff (CPRS) attempted to create an ambitious strategy for the horizontal coordination of social policy in the UK during the early 1970s. The attempt – inspired largely by planning, programming and budgeting systems – was a failure, and gave way to a much modified ‘joint framework for social policies’ in 1975. Recent research has compared the CPRS's joint framework approach to the Labour government's promotion of ‘joined‐up government’ (JUG) in the 2000s. This article provides a case study of the CPRS's work on social policy planning, using archival sources. The case study addresses themes that remain significant, particularly approaches to and the politics of horizontal coordination. Finally, the article makes a modest attempt to signal the differences between the 1970s' approach and ‘JUG’.     

人本主义:社会工作的重要理论范式——浅析人本主义视角下的社会工作

自20世纪40年代后,人本主义在马斯洛、罗杰斯和萨特等人的倡导下迅速发展为社会工作四大理论范式之一。人本主义尊重当事人对自己过往经历的理解,关注人的自由、尊严和主体性价值,毫无疑问,这些都是社会工作的专业价值基础。同时,在看到人本主义的理论贡献时,也应深刻认识到它所具有的缺陷。     

The social construction of character

There has been increased interest in character strengths or virtues in recent years in social research and in various policy domains. However, while the notion of virtue has gained credibility in the fields of positive psychology and moral philosophy, it has yet to be satisfactorily considered from the perspective of social theory – in spite of the ongoing calls of researchers who have identified the need for further investigation into the role of culture and social context in the development of individuals' characters. In order to consider how good character and excellence in specific virtues are formed and sustained in social context, this article gives a theoretical account of character and virtue using well‐known microsociological concepts. It is argued that whereas virtues are often understood as psychological ‘traits’ or ‘dispositions’, they are also socially practiced and represented. Analyses of their related social processes are therefore appropriate and empirically promising, particularly in institutional settings, and can complement other theoretical and methodological approaches.     

The social inclusion policy agenda in Australia: a case of old wine,new bottles?

The election of an Australian Labor Government in Australia in 2007 saw ‘social inclusion’ emerge as the official and overarching social policy agenda. Being ‘included’ was subsequently defined by the ALP Government as being able to ‘have the resources, opportunities and capabilities needed to learn, work, engage and have a voice‘. Various researchers in Australia demonstrated an interest in social inclusion, as it enabled them to construct a multi‐dimensional framework for measuring disadvantage. This research program resulted in various forms of statistical modelling based on some agreement about what it means to be included in society. The multi‐dimensional approach taken by academic researchers, however, did not necessarily translate to a new model of social policy development or implementation. We argue that, similar to the experience of the UK, Australia's social inclusion policy agenda was for the most part narrowly and individually defined by politicians and policy makers, particularly in terms of equating being employed with being included. We conclude with discussion about the need to strengthen the social inclusion framework by adopting an understanding of social inequality and social justice that is more relational and less categorical.     

Differences by Race in Social Work Students’ Social Distancing,Treatment Options,and Perceptions of Causes of Mental Illness

ABSTRACT

Research has shown that racial and cultural differences are related to the degree of social distancing associated with mental illness, beliefs about what causes mental illness, and what treatment options are best; however, there is little information on how this may manifest in social workers’ perceptions of these issues. This cross-sectional survey analyzed the differences in perceptions by race of 835 students enrolled in social work classes in the United States. Results indicated that individuals who self-identify as African American/Black expressed the greatest social distance concerning mental illness. Whites were most likely to endorse the use of medication and were least likely to normalize mental illness. The most frequently endorsed mental health provider varied according to racial/ethnic groups. Our findings show that future research may be needed to further investigate the conceptualization of the role of social work among different groups. The need for self-reflection and keeping biases in check are discussed as implications for social work practice and education. Suggestions for working with diverse clients, including religious diversity, are offered as well.     

Caring for the Child Welfare Client: Am I Good Enough?

ABSTRACT

Given the demographics of youth served by the child welfare system, culturally responsive approaches are critical to effective social work practice and desperately needed. Like many adolescents who grow up in the child welfare system, Paul, a White adolescent male in foster care, was beset by a lack of adequate environmental resources and multiple stressors and had little hope or motivation to work on improving his situation. This article highlights the author's “use of self” as an African American male therapist who worked with Paul, using a Winnicottian and caring framework. Because child welfare workers are often overburdened by the demands of work, including large caseloads and clients with few to no resources, they find it difficult to consistently provide empathic and caring behaviors for their clients. The author highlights his therapeutic work and struggles with Paul and offers cultural insights and Winnicottian strategies when working with adolescents in the child welfare system who are ultimately in need of permanency and stability.