How social networks affect policy implementation: An analysis of street-level bureaucrats' performance regarding a health policy

Policy implementation is an interactive process between citizens and street-level bureaucrats. Although the literature has already addressed different factors that influence discretion, there is still a gap in understanding if and how bureaucrats' relational profiles affect policy implementation. This article analyses bureaucrats' interactions and the relational environments in which they exercise their discretion. The hypothesis is that bureaucrats' different relational profiles specify policy implementation at the street level. We study bureaucrats in a Brazilian health care programme involving community workers that requires regular visits to beneficiary families' homes. The research departs from ethnography and network analyses with workers from three very different contexts. We analyse bureaucrats' practices, the discursive styles mobilized in their interactions, and their personal networks. The results show that organizational factors are central to explain variations in practices, and their relational profiles highly influence the discursive styles used by bureaucrats in their interactions with citizens. The article concludes that relational elements can affect the exercise of discretion and influence interactions at the street level and should be incorporated more systematically in the implementation literature.     

The analysis of policy implementation models in higher education: the case study of Indonesia

This paper aims to analyse and understand the models of policy implementation in Indonesian state universities during the ongoing process of market-driven reforms and how academics respond to these models. The research undertaken was in the form of qualitative study using semi-structured interviews as instruments to collect data. Interviews were conducted with 30 academics in three state universities in Indonesia. The research demonstrated that policy implementation in Indonesian state universities takes largely a dialectical form which takes place both at macro and micro levels, suggesting a blended application of top-down and bottom-up approaches. The results of this study also confirmed that the interaction between policy and local systems plays an important role for the successful implementation of the policy. Indonesian academics perceived that each of these models has its strength and weaknesses particularly in relation to the aspect of collegiality. It is anticipated that the study will both contribute to a better understanding of the dynamics between governments as policy makers and academics as street level bureaucrats in the implementation of a policy, and offer guidance for policy makers in the formulation and enactment of relevant policies in higher education sectors both in Indonesia and other contexts implementing policy implementation.     

Capacity,control, and content: the supply of think tank policy advice in India

ABSTRACT

Despite growing research on policy advice, little is known about how and why the nature of policy advice varies. We hypothesize that examining policy capacity and control within the policy advisory system (PAS) is useful in this regard. We examine how government capacity, think tank capacity, and think tank autonomy influence the content of policy advice in India. We code policy advice based on content analysis of 60 knowledge products from think tanks in India and estimate policy capacity of government departments and think tanks based on their respective staff strengths and budgets. We find that the nature of policy advice, specifically whether it is long-term or short-term, varies based on think tank capacity as well as government capacity; high capacity think tanks tend to provide more long-term advice to high capacity governments. As the PAS within developing countries have less capacity to generate strategic policy advice, variations can be expected in the kinds of policy advice supplied by the PAS in developing countries vis-à-vis OECD countries. Thus, the PAS literature can be extended to developing countries by studying the dynamics between the content of advice, capacity, and control.     

The housing fulcrum: Balancing economic and social factors in housing research and policy

Abstract

We discuss the pivotal role that housing plays for both social and economic outcomes. All people need to be housed, and housing circumstances help determine social outcomes, especially for vulnerable groups. We outline an analytical framework that treats housing as a dynamic system, incorporating the life‐cycles of both individuals/households and houses. Each is long‐lived; decisions impact on housing for decades. This approach is relevant to the development of housing research and housing policy. We illustrate the issues with reference to the relationship between rental yields and measures of deprivation across New Zealand. The surprising nature of this relationship has consequences regarding potential poverty traps and wealth disparities. While highlighting an important housing market issue, any policy response to this issue is complicated by the need to take account of the life‐cycles of both individuals and of houses, and by the long‐lasting impacts of decisions.     

Social assistance in China and Sweden: how policy intentions are translated into local practices

This article compares social assistance policies in China and Sweden, with a special focus on the means of translating policy intentions into local practices. Unlike China, Sweden has laws regulating social assistance, which is intended to ensure a ‘reasonable standard of living’. Though considered a legal right, assistance is Sweden is means-tested. While social assistance claims are dealt with by the welfare bureaucracy in Sweden, in China the process of application involves the input of cadres, administrative officials from different levels of government, and neighbours. The challenges facing Sweden are to find ways to cope with long-term social assistance and to help recipients find work. The challenges facing China are to establish a social assistance law and standardized management procedures, and to incorporate the resources of social work.     

Another dimension of welfare reform: the implementation of the Employment Insurance Programme in Korea

A shift in policy goals at the central decision-making level does not always produce the expected degree of change in policy implementation. This article investigates what actually happens at the local level in respect of the implementation of the reformed Employment Insurance Programme of Korea through case studies covering three district governments. Given the sources of difficulty in implementation, local case studies show that the change that welfare reform sought has not fully materialised in reform implementation. Therefore, successfully pursuing welfare reform must involve the necessary change in the implementation process that follows reform decision-making.     

Investigating the implementation of SME-friendly policy in public procurement

Public sector employees with responsibility for purchasing are under increasing pressure to implement small and medium enterprise (SME)-friendly policies. Such policies are intended to make it easier for SMEs to compete for and win public sector contracts. In spite of the socio-economic importance of this issue, there remains a dearth of evidence on what is happening in practice. Using primary survey data from 271 public buyers in Ireland, this paper examines the extent to which SME-friendly procurement policy is being implemented and the individual and organization factors that affect implementation. The findings reveal a gap between what government policy recommends public buyers and their organizations should do to facilitate SMEs versus what they are actually doing. Policy familiarity, procurement involvement, organization size and the maturity of the procurement function are shown to be positively associated with the implementation of SME-friendly policy. For managers and legislators, the findings underline the need to invest in the human capital dimension of public procurement if policy implementation rates are to improve.     

Learning by doing: the case of administrative policy transfer in China

This article explores of the role of policy transfer in facilitating the rise and consolidation of the ‘Reform and Open Door Policy' in China. It builds upon the seminal Dolowitz and Marsh [Dolowitz, D., and D. Marsh. 1996. “Who Learns What From Whom: A Review of the Policy Transfer Literature.” Political Studies 44: 343–357; Dolowitz, D., and D. Marsh. 2000. “Learning from Abroad: The Role of Policy Transfer in Contemporary Policy-Making.” Governance 13 (1): 5–23] framework to provide an examination of processes of administrative policy transfer which it argues are broadly indicative of the dynamics of change underpinning the incremental process of reform. It is observed that the reforms under study have not been characterized by rational policy design underpinned by evidence-based policy-making in which issues of cultural assimilation were emphasized. Rather, the implementation process itself has been used to affect processes of adaptation. Policy transfer in China can best be described as learning by doing.     

From policy to practice: the implementation of a new framework for social work assessments of children and families

This paper describes a two‐year study conducted in 24 English councils to evaluate the implementation of the Framework for the Assessment of Children in Need and their Families. The Framework promotes a holistic, multi‐agency approach towards the assessment of children in need. The study was carried out in two phases. Phase one explored how councils implemented the Framework and accompanying assessment records. Phase two used a variety of methods to assess the impact of the Framework on practice, including an audit of completed assessment records, postal questionnaires to practitioners and managers in social services and partner agencies, and a qualitative study of 52 cases which included interviews with parents, children over 10 and social workers. A time record was used to gather information on the time social workers spent on the various elements of the core assessment process. The study suggests that councils had to overcome a number of organizational and other barriers in order to implement the Framework. However, the Framework and supporting materials appear to have provided the foundations to improve the quality of social work recording and promote interagency working, and have strengthened the involvement of children and families in the assessment process.     

Social work students and social change: on the link between views on poverty, social work goals and policy practice

This article seeks to contribute to a better understanding of the factors that are associated with social work students' willingness to engage in policy practice. It examines a model according to which the willingness to engage in policy practice is linked to the importance that students attribute to the goals of social work and to their views on poverty. The sample consisted of 138 social work students in one of Israel's leading universities. The measures consisted of four questionnaires developed specifically for this study. The findings revealed strong relationships between students' views regarding the causes of poverty and their attitudes towards the preferred ways to deal with poverty. In addition, strong relationships were found between the importance that students attributed to the goals of social work and their willingness to engage in policy practice. However, no significant relationships were found between students' views on poverty and their willingness to engage in policy practice. Different explanations for these findings are advanced in the article.     

Religious diversity and social policy: an Australian dilemma

The increase in religious diversity produced by the global movement of people and cultures and the proliferation of internal difference within religious communities raises social policy issues. Consideration of these issues is facilitated by understanding that religious groups intersect with social policy in four basic ways: as objects, sources, critics and implementers of policy. A major issue is the challenge societies face in respecting freedoms of religion and belief on the one hand and providing services to all citizens on the other. Resolving these issues requires an awareness of the religious profile of a society and sensitivity to its religious diversity and to the ways services are delivered. Research into the current status of freedom of religion and belief in Australia is used as a case study to identify issues and potential ways to address them. This research reveals that there is a lack of mechanisms for considering and resolving these issues.     

Social health protection in Cambodia: Challenges of policy design and implementation

The Government of Cambodia is implementing ambitious reform initiatives to improve the country's social health protection system. In January 2018, it was announced that the Health Equity Fund (HEF), which is fully subsidized by a joint government‐donor initiative for the reimbursement of user fees for the poor at public health facilities, is to be expanded to some segments of informal workers belonging to associations, as well as to commune and village chiefs. Since 2017, the National Social Security Fund (NSSF) has provided social health insurance for formal economy workers in enterprises with eight employees or more. In January 2018, it was expanded to civil servants and all employees regardless of the size of the enterprise. However, this article highlights that the new ambitious reforms are not accompanied by careful planning as regards funding, service delivery, human resources and institutional design. This article therefore aims to examine key policy issues and challenges for Cambodia's ambitious reform of its social health protection system in terms of resource generation, population coverage, strategic purchasing and governance.     

Managing information systems: an ethical framework and information needs matrix

This paper urged administrators in human services to attend to values and ethics in the design and implementation of automated information systems. Toward this end, it presented an ethical framework reasserting the primacy of clients as citizens and encouraging the development of client-driven information systems. Finally, the paper presented the rationale for and two examples of an Information Needs Matrix to assist administrators in their deliberations about allocating discretionary resources among functional units within organizations.     

Elite,exclusive and elusive: transgovernmental policy networks and iterative policy transfer in the Anglosphere

ABSTRACT

The prominent corridor of bilateral policy transfer between Australia and the UK is underpinned by a long-standing cultural and political proximity. While ad hoc cases of transfer have in recent years been the subject to concerted attention from transfer theorists, much less attention has been given to the rise of multilateral, or transgovernmental, policy networks based on similar cultural and political amity amongst the ‘Anglosphere’ group of states including Australia, Canada, New Zealand, the UK and the US. Populated by policy elites and regularly interacting, these networks represent potentially important modes of policy transfer yet little is known about how they operate, with what purposes or what outcomes. This article therefore sets out research findings that offer an insight into 23 identified networks, suggesting that understanding the emergence of these networks are crucial to explaining any bilateral transfer between Anglosphere states in general, and specifically Australia and the UK. The article contends that a consideration of these networks provides insight into (i) the substantive landscape of Anglosphere policy learning and collaboration, (ii) the attendant dynamics of collaborative policy networks as elite, elusive and exclusive and (iii) iterative policy transfers.     

Research Note: Managing the Financial Assets of Older People: Balancing Independence and Protection

Family involvement in managing the financial assets of olderpeople is an area of policy and practice importance. This importancerelates to the complexity of older people’s assets, systemsof paying for care and concerns around substitute decision-makingand financial abuse. Although a common task of informal care,little is known about older people’s experiences and wishesin relation to asset management. This paper reports on a qualitativestudy of the experiences and perspectives of thirty-four olderpeople receiving such assistance. It identifies three scenariosthat promote or inhibit independence in this context and drawsout the challenges for this emerging area of practice with olderadults and their families.     

Perpetuating the problem: neoliberalism,commonwealth public policy and housing affordability in Australia

This paper argues that the scale of the contemporary housing affordability crisis in Australia is at least partly attributable to the influence of neoliberal ideas over the past three decades. After providing an overview of the nature and scope of the crisis, the process by which housing as a policy problem has been reconceptualised by policy makers and others since the 1970s is examined. This is followed by analysis of the ways in which a number of commonwealth government policies which are ideationally underpinned by neoliberalism have amplified and perpetuated the problem of housing affordability in Australia and, ipso facto, prevented the issue from being addressed. The paper concludes by suggesting that policies which are ostensibly intended to improve housing affordability will continue to founder until the ideational obstacles which are the focus of this paper are recognised, and housing policy is reconceptualised along lines more conducive to the amelioration of the housing affordability problem. The paper seeks to extend the existing literature on housing affordability by explicitly identifying the linkages between neoliberal ideas, commonwealth public policy, and the extant problem of housing affordability in Australia.     

Direct Payments and Disabled People in the UK: Supply, Demand and Devolution

Direct payments have brought new opportunities for self-determinationand independent living to disabled people in the UK, featuringprominently in government strategy and the 2006 White Paper,‘Our Health, Our Care, Our Say’. However, ten yearsafter direct payments legislation, take-up remains low and implementationvaries greatly. Rates of take-up in England remain more thandouble those in other parts of the UK, raising questions aboutdevolution and equity. This paper presents data from a nationalstudy to examine some of the mechanisms underlying uneven outcomesfor disabled people in different parts of the United Kingdom,with particular reference to the politics of devolved governance.The analysis focuses on scope for interpretations of policy;resources for information and training; the impact of mandatoryduties and targets; extensions to new user groups; and the roleof support organizations and disability activism. The evidencesuggests that local variations have been produced not only by‘local’ factors, but also by different opportunitystructures for policy development in England, Scotland, Walesand Northern Ireland. This raises questions about the impactof devolution on equity and opportunity for disabled peoplein the UK.     

Monetary policy in the New-Keynesian model: An application to the Euro Area

This paper analyzes monetary policy in a stylized New-Keynesian model. A number of issues are focused upon: (i) optimal monetary policy under commitment or discretion versus ad-hoc monetary policy based on simple rules, (ii) the effects of fiscal policies and foreign variables on monetary policy, (iii) the effects of fiscal deficit and interest rate smoothing objectives and the role of forward-backward linkages in the model. The model is estimated for the Euro Area. Using simulations of the estimated model, it is analyzed how these aspects might affect monetary policy of the ECB and macroeconomic fluctuations in the Euro Area.     

The use of social science research to inform policy development: case studies from recent immigration policy

Abstract

This paper explores how social science research has informed recent immigration policy development in Aotearoa/New Zealand. Examples of research use, drawn from in-depth interviews with policy advisors and social science researchers working in the immigration area, are discussed using the stages model of policy development. Intersections between the stages and multiple-streams models of policy development, and Weiss's typologies of research use, are used to examine research use at various stages in the policy development process. The findings suggest that at any point in time there may be any number of policy development stages in action, with research exerting different types of influence, and being used in different ways, within each of these. A two-way conversation between researchers and policy-makers, building mutual understanding and enabling reciprocated influence over research and policy decisions, is shown as critical in bridging the research to policy gap.