“Come, Join Our Family”: Discipline and Integration in Corporate Organizational Culture

This article critically examines primaryprocesses and effects of the so-called neworganizational culture that is organized on theprinciples and practices of Total Quality Management(and its variations) and increasingly practiced incorporate organizations in the 1990s. The paperspecifically analyzes the effects of the organizationalcultural practices of family and"team" on the employee and discusses their role incorporate discipline, integration, and control. Data aredrawn from field research conducted in a largemultinational corporation and the analyses andinterpretive propositions are informed by a critical socialpsychoanalytic perspective. The paper disputes theconventional view that the practices of the "newculture" and its purported reform of thehierarchical, specialized, conflict-ridden workplaces oftraditional industrial organizationsempower employees and providemeaningful relationships in the workplace.It is argued, on the contrary, that these new designer culturalpractices serve as processes of regulation, discipline,and control of employee subject selves.     

Making Minorities: Cultural Space,Stigma Transformation Frames,and the Categorical Status Claims of Deaf,Gay, and White Supremacist Activists in Late Twentieth Century America

This article compares the efforts of movement activists in three dissimilar groups to replace a stigmatized status with a valued one by portraying their groups as resembling established minorities (claims of contiguity in cultural space) and as differing from groups stigmatized as deviant (claims of distance). The most common claims assert similarity to African Americans, and frequently incorporate civil rights themes (exemplifying frame diffusion). Tactically, these minority status claims exploit both the resonance of cultural pluralism and state recognition of minorities. Strategically, minority status framing enables stigmatized groups to claim legitimacy without changing — simultaneously asserting both normality and difference.     

Muddying the Waters Does Not Have to Entail Erosion: Ecological Feminist Concerns with Purity

Ecofeminists call attention to the associations that have been made between woman and nature, which can operate as a source of both subjugation and resistance, exploitation, and inspiration. This paper expands upon feminist critiques of purity by phrasing these concerns in an ecological feminist perspective. This theoretical exercise of problematizing the ideal of purity sheds light upon the intersections of human and nonhuman oppression. Preservationist work has tended to employ the logic of purity by focusing on protection of the purity of the wild regions of the earth from the polluting forces of humanity. However, such approaches retain the troublesome nature/culture dualism. The author illustrates how attempts to fragment and radically separate people from the environment can prove to be highly dangerous. She connects the theoretical resistance to purity to the important activist work that is being done to expose environmental racism. Finally, she discusses how muddying the waters and resisting the logic of purity can offer a promising approach to pressing problems revolving around the intersections of human and nonhuman oppression.     

Lying about running: The functions of talk in a scene

The running scene rests upon a system of beliefs (a code) about the qualities of running performances. Membership in the scene entails the interrelated use of conversational forms and the presentation of a team identity. The forms consist of nomic talk, ritualized lying and code truth telling. Within each form, the runner may lie about or manage information regarding running performances in order to construct, maintain or attack the system of beliefs. The lie, then, plays a major role in the scene as a device of social interaction.     

Structure and process in interpersonal “distancing”

The present paper focuses on awho-why-where-when-how-what-whom structural model of interpersonal distancing. The term distancing denotes either approach or avoidance movement along an intimacy-immediacy dimension. This dimension itself is defined as an integration across proxemic, kinesic, paralinguistic, and linguistic interpersonal modalities. Parallels are drawn between the concepts of intimacy disequilibrium and cognitive dissonance; the latter deals with attitude-behavior discrepancies and the former with attraction-approach discrepancies. A compensatory model is expanded acrosswho's partners as well as across his sensory modalities, and the concept of intimacy overload is offered as a clarifying tool for the social refractoriness and information overload explanations appearing in various aspects of the literature.Paper presented at the Symposium on Some New Approaches for Studying and Measuring Interpersonal Communication, 82d Annual Meeting of the American Psychological Association, New Orleans, September 1974.The author gratefully acknowledges the assistance of Department 1229, Bell Laboratories, Murray Hill, New Jersey, in the writing of this paper. Much of the work was supported by NSF Grant 2852A at Wayne State University.     

The coming revolution of biotechnology: A critique of Buttel

Frederick Buttel was one of the pioneers in studying the social impacts of biotechnology, claiming originally that it will involve profound changes in social structure. Recently Buttel turned around his argument proposing that, rather than revolutionary, biotechnology is more a substitutionist technological form to be applied to declining sectors of the economy than an epoch-making technology. This paper provides both external and internal critiques of Buttel's new position based on the concept of the third technological revolution, looking at the impact of new technologies as a global and interrelated phenomenon, and not on an individual case-by-case basis. The concluding section suggests the necessity of bringing into the analysis those living in the Third World: 60% of this population lives from agriculture and will be affected by the deployment of agricultural biotechnologies, whether through substitutionism or through totally new products.     

Paradigm Warriors: Regress and Progress in the Study of Contentious Politics

Paradigm warfare is a well-worn way of engaging in the polemics of research, but it frequently reduces paradigms to caricatures and turns complex reports of empirical research into cartoons. This is illustrated by two one-sided accounts of the Chiapas rebellion: one based on a simplistic political opportunity cartoon and the other on a foreshortened culturalist one. Reducing the many-sided (and in some ways ambiguous) approaches of the political process model to a supposedly hegemonic paradigm neglects many substantive contributions and cuts with too broad a stroke at social movements while ignoring the many-branched contributions of research and theory on contentious politics.     

Predatory,developmental, and other apparatuses: A comparative political economy perspective on the Third World state

Disappointment over the contributions of Third World state apparatuses to industrial transformation and the increasing intellectual dominance of neoutiliarian paradigms in the social science has made if fashionable to castigate the Third World state as predatory and rent seeking. This paper argues for a more differentiated view, one that connects differences in performance to differences in state structure. The incoherent absolutist domination of the klepto-patrimonial Zairian state are contrasted to the embedded autonomy of the East Asian developmental state. Then the internal structure and external ties of an intermediate state — Brazil — are analyzed in relation to both polar types. The comparative evidence suggests that the efficacy of the developmental state depends on a meritocratic bureaucracy with a strong sense of corporate identity and a dense set of institutionalized links to private elites.     

Implementation of the Walrasian correspondence without continuous,convex, and ordered preferences

This paper consideres the problem of designing better mechanisms whose Nash allocations coincide with constrained Walrasian allocations for non-neoclassical economies under the minimal possible assumptions. We show that no assumprions on preferences are needed for feasible and continuous implementation of the constrained Walraisan correspondence. Further, under the monotonicity assumption, we present a mechanism that is completely feasible and continuous. Hence, no continuity and convexity assumptions on preferences are required, and preferences may be nontotal or nontransitive. Thus, this paper gives a somewhat positive answer to the question raised in the literature by showing that, even for non-neoclassical economies, there are incentive-compatible, privacy preserving, and well-behaved mechanisms which yield Pareto-efficient and individually rational allocations at Nash equilibria.I wish to thank J. S. Chipman, J. Jordan, M. Richter, H. Weinberger, the editor, and two anonymous referees for useful comments and suggestions. I am particularly thankful to L. Hurwicz who stimulated my interest in this problem and provided detailed comments and suggestions.     

Qualitative immediacy and the communicative act

Qualitative immediacy (also termed quality in its philosophical sense and esthetic quality) is of fundamental importance within the pragmatic conception of meaning as interpretive act, and yet it has been virtually ignored by social scientists. The concept is traced through its foundations in Peirce's philosophy, its development in Dewey's theory of esthetic experience, and its relation to the general pragmatic conception of the self. The importance of the I in Mead's view of the self is seen as similar to Firstness in Peirce and esthetic experience in Dewey. Those turning to qualitative approaches ought to consider qualitative immediacy as a genuine addition to our understanding of human communication.I am grateful for helpful comments from Milton Singer, Kevin McMurtrey, Benjamin Lee, and Thomas Buckley, and for an opportunity to discuss this paper in the seminar on dialogue at the Center for Psychosocial Studies, Chicago. A postdoctoral fellowship (T32 MH 14668) at the Institute for Psychosomatic and Psychiatric Research and Training, Michael Reese Hospital and Medical Center, and the University of Chicago, provided time for the writing of this paper.     

Love and Sex in Constructing Identity Among Men Who Have Sex with Men

Interviews were conducted with 102 Ontario men who have sex with men who identify themselves as gay, bisexual, and not gay, concerning the meanings and satisfactions associated with their sexuality. Sexual discourses of men who identify themselves in different ways reveal some common criteria for placing self and others into the gay category. Gay, in the everyday speech of these men, appears to refer to an elaborated discourse around the potential for emotional involvement and relationships rather than a reference to an essentialized sexuality. Comparison of men who place themselves inside and outside sexual identity categories shows that many find gay identity to be a horizon of increased possibilities, rather than the limitation critiqued by queer theory. These findings are contextualized in recent debates in identity theory.     

An Exploratory Study of “Parasites” in Taiwan

Deriving from Parasite Single proposed by Yamada (1997), parasites in this study is redefined as those who live with and financially rely on their parents in terms of living expenses after school graduation. The current study adopts the logit model and utilizes the data from the 1999 to 2000 Taiwan Panel Study of Family Dynamics to investigate the determinants of parasites. The finding reveals that gender, age, marital status, and the value of filial piety are significantly different between parasites and non-parasites. Moreover, gender, monthly income, age and marital status are determinants of the probability of being parasites.     

A quantitative theory of preferences: Some results on transition functions

We investigate a general theory of combining individual preferences into collective choice. The preferences are treated quantitatively, by means of preference functions (a,b), where 0(a,b) expresses the degree of preference of a to b. A transition function is a function (x,y) which computes (a,c) from (a,b) and (b,c), namely (a,c)=((a,b),(b,c)). We prove that given certain (reasonable) conditions on how individual preferences are aggregated, there is only one transition function that satisfies these conditions, namely the function (x,y)=x·y (multiplication of odds). We also formulate a property of transition functions called invariance, and prove that there is no invariant transition function; this impossibility theorem shows limitations of the quantitative method.Research supported in part by the National Science Foundation.     

The Tyranny of the Customer and the Cost of Consumerism: An Analysis Using Systems and Psychoanalytic Approaches to Groups and Society

This paper argues that an organizationaldiscourse on consumerism is replacing a prior discourseof dependency. This discourse encourages, and isencouraged by, economic rationales for behavior and ismarked by the collapse of many complex societal rolesinto the simpler category of customer.Moreover, practices emergent from consumerism andeconomic rationalism often act as organizational andsocial defences against anxieties about theuncertainties and changes occurring in a worldincreasingly dominated by global markets where thecustomer is sovereign. Six workinghypotheses are proposed to explain the operation of these new socialdefences. Evidence in support of these hypotheses comesfrom collaborative action research projects in which theauthor is involved. The argument moves toward a consideration of the new consumerprovider pair which, it is proposed, has becomea major signifier within the consumer discourse andwhich might be considered as a transitional pair indealing with widespread organizationalchange.     

“Lost Childhood”—Lessons from the Holocaust: Implications for Adult Adjustment

This paper was written in memoriam to the one and a half million children murdered during the Holocaust; in celebration of the tiny percentage who survived; in honor of their rescuers, the Righteous Christians and in meeting our own responsibility as survivors to bear witness.     

Promoting Justice in the Delivery of Services to Juvenile Delinquents: The Ecosystemic Natural Wrap-Around Model

Caught between their child and doing the right thing, families of chronic juvenile delinquents often experience a series of injustices in the name of justice. Attempts by the system to correct the delinquency problem often result in the imposition of values and beliefs that negate the family's values, experiences and meanings of their child's behavior. The Ecosystemic Natural Wrap-around (E.N.W.) model attempts to respectfully account for the many influences that maintain problematic interactions, both internal and external, in the nuclear family of chronic juvenile delinquents. The model focuses on a variety of interventions at different levels and contexts, building on the strengths of the family, using the extended family and fictive kin networks, and clarifying the meanings associated with problematic behavior for the multiple players. The model proposed is an integrative theoretical approach, emphasizing systems theory and constructivism.     

Child Care Work: Intimacy in the Shadows of Family-Life

This study analyzes the relationships between child care workers and the families of the children they serve. Because paid child care operates in the borderlands of family, many workers develop intimate relationships—both emotional and physical—with the children they care for and their families. Based on three and a half years of participant-observation fieldwork, and in-depth interviews with child care workers, the researcher examines how worker's subjective meanings are shaped through daily interactions, through organizational processes found in child care centers, and by the gendering of child care as women's work. The child care workers in this study saw themselves in family-like relationship with the families they served. This designation as like-moms and pseudo-parents also meant that workers continually engaged in emotional labor—managing the intimacy they experienced as caregivers against the expectations placed on them as workers.     

Social factors in facial display and communication: A reply to Chovil and others

This paper discusses the Chovil (1991) study, questioning the assumption that the notion of facial display as communication is incompatible with that of facial display as readout of motivational/emotional response. It is argued that (a) the Chovil paper oversimplifies the view of the competition; (b) social factors can facilitateor inhibit expression depending upon the nature of the emotion being expressed and the expressor's personal relationship with the other; and (c) social factors produce strong social emotions, so that any manipulation of sociality must also manipulate emotion.Preparation of this paper was supported in part by NIMH grant MH-40753 to Ross Buck, and by the University of Connecticut Research Foundation.     

Why and how East Germans rebelled

Conclusion Attempts to explain the East German uprising are particularly significant because it was probably the most important event in the collapse of European communism. The building of the Berlin Wall was the symbol of the Cold War division between Eastern and Western Europe and its fall led to the reunification of Germany and marked the end of this European partition. Elizabeth Pond has written: When the Berlin Wall fell, the crash obliterated a country, an empire, and an era. There are several obstacles to adequate explanation, however. The reasons why East Germans rebelled cannot be separated from the end of communism in Europe. The GDR was imprisoned within the socialist bloc (similar to the way the SED locked up its own people). Rebellion could only (successfully) occur when Soviet domination had eased. The popular rebellion in East Germany was precipitated by a wave of exit unleashed by reform communists in Hungary who had eliminated border controls. The Wall was opened from outside before it was pulled down from within.Even when confined to the protests within the GDR, that is to the second stage of the revolt, the main causes of the uprising have often been misunderstood. The would-be exiters were an important part of voice and often prompted the activities of the pro-GDR opposition. Loyal voice did play a significant role in calling for and speaking at anti-regime rallies. But these oppositionists did not mobilize the population themselves. Mass exodus, and political reform elsewhere in Eastern Europe, had set off the revolt by giving many East Germans a new found sense of political efficacy that led them to act spontaneously. Without private advantages and aware of the personal risks, millions of ordinary citizens went onto the streets because they felt a collective sense of obligation to do so.The key to understanding how East Germans rebelled, that is, to explaining the distinctiveness of the revolt, is the ex-GDR's lack of national identity. While the Polish and Hungarian leaderships could initiate democratization and hope to protect some of their interests under postcommunist rule, the SED risked losing its state as well. Hirschman underestimates the GDR leadership's dilemma when he argues that the extinction of the German Democratic Republic can be seen as the ultimate penalty for the long suppression of exit and voice (p. 200). The GDR could only survive by preventing its citizens from leaving for the bigger, richer, and more democratic state in a divided nation. East Germany was inconceivable as a liberal state. Reform efforts always literally ran into the Wall.Not only does the lack of national identity explain the hardline nature of the regime, it also illuminates the revisionism of the opposition. It is only an apparent paradox that in a state without legitimacy the loyalty among the GDR intellegentsia was particularly intense. The same matter-of-fact nationalism that made many East Germans feel a part of the Federal Republic (of which they were, by nature of the West German Grundgesetz, virtual citizens), tied artists, writers, and oppositionists alike to the ideal of the better German state. They felt that the evils of German nationalism could best be preempted by socialism, which offered a clear anti-fascist position and justified the continued existence of the GDR. East Germans had to rebel against an unrelenting SED and then abandoned the pro-GDR opposition's hope for a rejuvenation of East Germany. Continued emigration and mounting protest doomed efforts to reform the regime and rescue the state. Elections had to be moved up from May to March 1990 to head off pending economic and political disaster. West German parties, which supported GDR affiliates, and Western politicians, who were well known and often better liked than their East German counterparts, played a dominant role in the campaign. The vote brought a conservative coalition to power that had promised the fastest and marginalized the two major opponents of immediate unity: the reformed communists (PDS) and the opposition alliance (Bündnis 90). Democratic transition had become part of German unification.

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The Practice of Multimodal Approaches, the Challenge of Cross-Cultural Communication, and the Search for Responses

The development of multimodal approachespresents an opportunity for human beings to increasetheir competence in managing complexity, while at thesame time brings a challenge of cross-culturalcommunication. Some claim that two approaches have beenproposed for tackling this challenge: an approach offrameworks and an approach ofdiscourse. Some go further to contenddropping frameworks and taking up discourse. This paper argues that, if it istrue that there exist these two approaches, neither theframeworks nor the discourseapproach alone is sufficient. It is suggested thatresearchers and practitioners may be better equipped byparticipating in discourses with and among frameworks.Employing three metaphors, this paper proposes that, inthe way force-fields andconstellations require and imply each other, both frameworks anddiscourse are necessary for human beings to act as aPeircian fiber-cable in socialproblem-solving.Requests for reprints should be addressed to Zhichang Zhu, Department of Information Systems, Lincoln School of Management, Lincoln LN6 7TS, United Kingdom.