Turbulent markets need flexible supply chain communication

This paper consists of three main sections. The first section discusses market turbulence and the transition from mass production to mass customization as driving forces for organizational change and optimization, which leads to IT-support and virtual enterprises. The second section describes the key-elements of supply chain management as one building block for virtual enterprises. Low-cost and flexible Electronic Data Interchange (EDI) is the key-enabler to automate the interactions between companies and their partners. In the third section, a complete concept and a prototype realization for Internet EDI-using XML (eXtensible Markup Language) is proposed. This approach is based on Internet and XML, because the implementation of traditional EDI (e.g. EDIFACT, ANSI X.12) is mostly too costly for small and medium sized enterprises, which has to be integrated as suppliers and customers in a supply chain. XML will be the international standard for Internet communication in the near future.     

Supply chain integration framework using literature review

Definitions and measures of supply chain integration (SCI) are diverse. More empirical research, with clear definition and appropriate measures are needed. The purpose of this article is to identify dimensions and variables for SCI and develop an integrated framework to facilitate this. A literature review of the relevant academic papers in international journals in Logistics, Supply Chain Management and Operations Management for the period 1995–2009 has been undertaken. This study reveals that information integration, coordination and resource sharing and organisational relationship linkage are three major dimensions for SCI. The proposed framework helps integrate both upstream suppliers and downstream customers with the focal organisation. It also allows measuring SCI using both qualitative and quantitative approach. This study encourages researchers and practitioners to identify dimensions and variables for SCI and analyses how it affects the overall supply chain (SC) performance in terms of efficiency and responsiveness. Although there is extensive research in the area of SCI, a comprehensive and integrated approach is missing. This study bridges the gap by developing a framework for measuring SCI, which enables any organisation to identify critical success factors for integrating their SC, measures the degree of integration qualitatively and quantitatively and suggest improvement measures.     

Leveraging Supply Chain Integration through Planning Comprehensiveness: An Organizational Information Processing Theory Perspective

This study extends prior research on supply chain planning and integration by examining the underlying capabilities by which firms exploit the information they gain from integration activities. We use organizational information processing theory (OIPT) to develop hypotheses that identify the comprehensiveness of an organization's supply chain planning capabilities as an important mediator in the relationship between its supply chain integration activities and its operational performance. Further, our interpretation of OIPT suggests that an organization's usage of technology‐enabled supply chain management systems (SCMS) moderates these effects. Using survey data from 445 global firms, we estimate the corresponding moderated‐mediation structural model. The results indicate that usage of SCMS enables organizations to better utilize the information they gain from external integration efforts (relationships with customers and suppliers), thus improving the comprehensiveness of their supply chain planning capabilities. In contrast, the use of SCMS appears to be a partial substitute for internal integration as a driver of planning comprehensiveness. Most importantly, the results suggest that planning comprehensiveness is a significant generative means by which integration and technology investments produce superior operational performance. These findings provide a richer and more theoretically grounded explanation of relationships between supply chain integration, supply chain planning, and operational performance.     

The impact of supply chain management practices on competitive advantage and organizational performance

Effective supply chain management (SCM) has become a potentially valuable way of securing competitive advantage and improving organizational performance since competition is no longer between organizations, but among supply chains. This research conceptualizes and develops five dimensions of SCM practice (strategic supplier partnership, customer relationship, level of information sharing, quality of information sharing, and postponement) and tests the relationships between SCM practices, competitive advantage, and organizational performance. Data for the study were collected from 196 organizations and the relationships proposed in the framework were tested using structural equation modeling. The results indicate that higher levels of SCM practice can lead to enhanced competitive advantage and improved organizational performance. Also, competitive advantage can have a direct, positive impact on organizational performance.     

Supplier involvement in integrated product development: evidence from a group of Italian SMEs

Integrated product development (IPD) is gaining increased attention from practitioners and the academic community as a source of innovation and competitive advantage. However undeniable the importance of the issue is as to how the different actors involved in the process interact among themselves and the supporting factors not being well understood even in the SME context, the availability of empirical research and a comprehensive framework to drive this research remains unavailable. This article contributes to these research gaps by providing theoretical and empirical findings. First, a research framework on IPD is identified. The proposed framework represents a conceptualisation of IPD principles as consisting of three groups of integration enablers, which aim to achieve high internal (among departments) and external (with suppliers and customers) integration: (a) organisational enablers, (b) technological enablers and (c) methodologies. Then, a multiple case study approach is used in order to empirically explore external integration with suppliers in product development in 22 SMEs from the machine tool sector.     

Information systems,inter-functional collaboration and innovation in Taiwanese high-tech manufacturing firms

This article investigates whether (1) cross-functional integration within a firm and the use of information systems (IS) that support information sharing with external parties can enhance integration across the supply chain and wider networks and (2) whether collaboration with customers, suppliers and other external parties leads to increased supply chain performance in terms of new product development and introduction of new processes. Data from a high-quality survey carried out in Taiwan in 2009 were used, and appropriate econometric models were applied. Results show that the adoption of IS that enhance information sharing is vital not only for the effective communication with suppliers and with wider network members, but their adoption also has a direct effect across a firm's innovative effort. Cross-functional integration appears to matter only for the introduction of an innovative process. Collaboration with customers and suppliers affected a product's design and its overall features and functionality, respectively.     

Organizational Integration for Product Development: The Effects on Glitches,On‐Time Execution of Engineering Change Orders,and Market Success

Deviations from requirements during the product development process can be considered as glitches. Fixing glitches, or problems, during the product development process consumes valuable resources, which may adversely affect product development time and hamper the firm's goal to pursue a first‐mover advantage. It is posited that an integrated organizational response can diminish incidences of glitches and improve the ability of the firm to respond to engineering changes, subsequently leading to improved market success. This organizational response frequently includes heavyweight product development managers who are seen as essential catalysts for internal integration. Though internal integration is vital, it is equally important to integrate with customers and suppliers alike because such network partners can provide access to information, knowledge, and unique and complementary resources that are otherwise unavailable to the firm. Findings, which are based on a sample of 191 product development projects in the automotive industry, suggest that some integration routines have a positive impact on product development outcomes and market success, while other routines can in fact hamper the collective effort.     

Causal Linkages in Supply Chain Management: An Exploratory Study of North American Manufacturing Firms

In this paper we investigate the key causal linkages in supply chain management. We propose a conceptual framework and test this framework on data from 215 North American manufacturing firms using structural equation modeling techniques. Three major research issues are addressed in this study: Do sourcing decisions affect the degree to which firms achieve manufacturing goals of cost, flexibility, dependability, and quality? Does the degree of manufacturing goal achievement lead to higher customer responsiveness? Does the degree of manufacturing goal achievement lead to higher internal manufacturing performance? The study examines the relationship among sourcing decisions, manufacturing goals, customer responsiveness, and manufacturing performance. The results support the notion that an integrated supply chain involves aligning sourcing decisions to achieve manufacturing goals that are set to respond favorably to the needs of customers.     

Managing Differentiation‐Integration Duality in Supply Chain Integration*

Existing research focuses on the positive returns to operational performance of firms’ supply chain integration (SCI) with suppliers, buyers, and customers. We draw on differentiation‐integration duality and contingency theory to suggest that manufacturing firms should seek to achieve both integration through supply chain coordination activities and differentiation through modularity‐based manufacturing practices (MBMP). Using a sample of 261 manufacturing firms, we identify an inverse U‐shaped relationship between SCI and operational performance. Furthermore, we find support for the importance of differentiation‐integration duality as a fit between high levels of SCI and high levels of MBMP results in enhanced operational performance. We find support for a contingency perspective as fit is especially critical at higher levels of environmental uncertainty. Implications for theory, practice, and further research are suggested.     

An integrated production and inventory model for a whole manufacturing supply chain involving reverse logistics with finite horizon period

This paper proposes a model and solution method for coordinating integrated production and inventory cycles in a whole manufacturing supply chain involving reverse logistics for multiple items with finite horizon period. A whole manufacturing supply chain involving reverse logistic consists of tier-2 suppliers supplying raw materials to tier-1 suppliers, tier-1 suppliers producing parts, a manufacturer which manufactures and assembles parts from tier-1 suppliers into finished products, distributors distributing finished products to retailers, retailers selling products to end customers and a third party which collects the used finished products from end customers, dissembles collected products into parts, and feed the parts back to the supply chain. In this system, we consider a finite horizon period. A mathematical model for representing the behaviors of the system is developed. Solution methods based on decentralized and a combination of decentralized and centralized decision making process, referred to as the semi-centralized decision making process, are proposed to solve the model while the centralized decision making process is solved by a mixed integer nonlinear programming method. A numerical example is used to demonstrate the model and the solutions based on the three types of the coordination.     

e‐Integration in the Supply Chain: Barriers and Performance*

Current opinion holds that Internet‐based supply chain integration with upstream suppliers and downstream customers (called “e‐integration” in this paper) is superior to traditional ways of doing business. This proposition remains untested, however, and similarly we know little about what are the upstream, internal, and downstream barriers to implementing e‐integration. This paper empirically addressed these questions using data from a large single nation study, and found (1) a positive link between e‐integration and performance, and (2) that internal barriers impeded e‐integration more than either upstream supplier barriers or downstream customer barriers. Findings from this study contribute to our theoretical understanding of implementing change in contemporary supply chains, and have important implications for manufacturers interested in improving their supply chain's performance using the Internet.     

蓄冷式多温集配路径优化模型

现实中,由于配送中心选址对占地面积、土地成本等要求较高,加之物流企业资金有限或交通拥堵等限制,配送中心的设置通常会远离市中心。为了减少集货与配送车辆往返配送中心的次数以及车辆行驶距离,本文以总成本最小化,包括车辆派遣成本、行驶成本、碳排放成本、违背时间窗的惩罚成本、保温柜/箱成本、非整箱货物的配送成本,构建了1个配送中心由大型车辆为m个供应商采用蓄冷柜/蓄冷箱集货,由1个虚拟接驳点(中型车辆)结合小型车辆为n个零售门店采用蓄冷箱多温共配的路径优化模型,并设计了基于蚁群算法的混合更新信息素策略。以20个零售门店与6个海鲜供应商的三种品温海鲜品为仿真算例,验证了模型的有效性。实例分析发现：引入虚拟接驳点的配送线路数低于单纯的配送线路数;时间窗限制越宽松,引入虚拟接驳点的优越性越突出;具有虚拟接驳点的多温集配总成本低于自配送中心的集配总成本;具有虚拟接驳点的蓄冷式多温集配尤其利于低碳环保的冷链系统构建。     

Improving supplier performance using a comprehensive scheme

Improving and coordinating buyer and supplier efforts to increase productivity and competitive advantage in a supply chain is an important issue. Numerous studies have proposed models, principles and criteria for supplier evaluation and selection. Hence, evaluating and improving supplier performance are important when building long-term supply chain competitiveness. This study presents a novel and comprehensive framework that illustrates the linkages between evaluating supplier performance and planning improvements. The proposed framework comprises four parts: building an evaluation model, evaluating supplier performance based on the buyer perspective, evaluating supplier performance based on the supplier perspective and scheduling improvement tasks. This study applies a hybrid genetic algorithm to help suppliers schedule improvement tasks based on the evaluation findings. Finally, evaluation data of a light-emitting diode (LED) manufacturer in Taiwan is used to interpret the procedure and verify model effectiveness.     

A knowledge chain management framework to support integrated decisions in global supply chains

Knowledge management has been identified as a key enabler to achieve organisation’s value chain competitiveness. It, however, has been facing fresh challenges in a global supply chain setting. This paper proposes a global knowledge chain management (GKCM) framework that identifies and prioritises critical knowledge that a global supply chain can focus on to support integrated decisions. The framework explores three types of global context knowledge, namely global market knowledge, global capacity knowledge and global supply network configuration knowledge. Empirical study has been undertaken within the manufacturing industry to evaluate the GKCM framework. Analytic network process has been explored as a key method to assess the importance of the global knowledge constructs from supply chain managers’ perspectives. A key contribution of the paper is that it advances existing knowledge chain management approaches within one organisation and its local supply chain to include the global context knowledge applicable to global manufacturing settings, and highlights how the GKCM framework can support global supply chain integrated decisions.     

供应链管理对于大型复杂产品制造业集群演进的影响机理研究

产业集群演进是指在一定驱动力下产业集群从某个具有阶段特征的整体结构与态势向另一个具有阶段特征的结构与态势转变发展的过程。在这个过程中供应链管理可以促进资源的有效整合和利用,优化产业结构,促进产业升级。在前人关于大型复杂产品和供应链管理相关研究基础上,以组织要素、产品复杂性要素、产业关联度要素为影响变量,构建了供应链管理对大型复杂产品制造业集群演进的影响机理模型,通过实证分析,得出SCM对于大型复杂产品制造业集群演进的影响机理是一个全方位的作用模式,这为大型复杂产品制造业集群中供应链管理提供了借鉴。     

Inside the black box: incentive regulation and incentive channeling on energy markets

This paper aims to achieve more insight into the complex interplay between the “external” market regulations and “internal” regulations (corporate governance) of energy firms. In recent years, many countries have deregulated the incumbent energy monopolies and have introduced new modes of regulation. However, the new incentive schemes do not represent an unmitigated success story. A major problem seems to be the neoclassical framework that is used for the analysis of energy markets. Therefore, an important goal of this paper is to clarify the boundaries of neoclassical regulation theory. There are two restrictions that hamper the neoclassical analysis of energy markets. The first is the difficulty of overcoming the widely held “black box” view of firms. The second is the idea that agents always make rational choices. The paper proposes a kind of theoretical division of labor for understanding the effectiveness of regulatory schemes in energy markets. Neoclassical economics points out to the sources of market failure, and helps to identify where in particular on the supply chain one is likely to observe natural monopolies. Transaction cost economics explains appropriate governance of vertical relations along the supply chain. And organizational theories can elucidate what happens within firms: their response to regulation, competition, and relations with suppliers. A research agenda for the third component is proposed, drawing on insights from New Sociological Institutionalism and organizational behavior.     

Drivers and Enablers That Foster Environmental Management Capabilities in Small‐ and Medium‐Sized Suppliers in Supply Chains

The limited capabilities and resources available within many small‐ and medium‐sized enterprises frequently hamper an effective response to environmental pressures, which in turn hurts large buying firms (i.e., customers). Using a case study method with multiple suppliers of two large buying firms, we mapped factors that initiated and improved environmental capabilities in small‐ and medium‐sized enterprises over time. Through several specific mechanisms, buyers' green supply chain management initiated and then enabled the improvement of suppliers' environmental capabilities. Independent of buyers, internal championing of environmental concerns also provided an impetus for small‐ and medium‐sized enterprise suppliers to acquire resources outside the supply chain. Thus, synergistic linkages emerged in supportive buyer‐supplier relationships, resource acquisition, and capability development. When these findings are combined with earlier research on larger suppliers, an integrative framework emerges that provides direction for suppliers, buyers, and public agencies seeking to improve environmental performance.     

考虑努力水平和决策风险偏好的供应链期权销量担保模型

对销售商和供应商组成的简单两级供应链,在供应链参与企业的风险偏好影响其决策选择,以及在需求随机并受销售商营销努力水平影响的市场环境下,建立了基于销量担保期权的供应链契约模型。提供了一种基于期望损失的期权定价方法,分析了努力水平和决策风险偏好双重因素对参与企业的决策及其供应链协调的影响。研究表明在考虑努力水平和决策风险偏好差异时,单纯的期权销量契约无法实现供应链协调。为此,引入收益共享和努力成本共担策略,对原契约模型加以修正。在修正契约中,当收益共享比例和努力成本共担比例满足一定条件时,修正的期权销量担保契约可以实现供应链协调。最后,提供了一种模型优化分析方法,并通过案例分析说明了研究结论的有效性。     

销售成本信息不对称下供应商风险规避的回购契约

在价格随机条件下,销售成本信息不对称且供应商规避风险时,本文探讨回购契约协调供应链的最优决策。在前提假设的基础上构建新的回购契约模型,求解并用算例进行仿真验证,考虑信息不对称与风险规避共同发生耦合作用后对供应链相关决策变量的影响。研究结果表明：在价格随机条件下,不管信息是否对称,只要供应商有风险规避意识,供应链相关决策变量均发生分岔突变;不管市场价格是否随机,也不管供应商是否风险规避,只要零售商隐瞒私人销售成本信息,就会给自己带来额外的收益,但会给供应商与整个供应链带来损害;供应链上的信息越不对称,在分岔突变区域,相关决策变量的振荡幅度越大。分岔突变现象是市场价格随机和供应商风险规避耦合作用后特有的现象;零售商能够利用信息不对称给自己带来额外的好处,但会损害供应商和供应链的利益;供应商防范零售商这种损人利己行为的最好对策,就是通过设计一种合作机制,以最低成本的方式来促使零售商将销售成本信息公开化;另外,供应商以平稳的心态(风险中性)应对外部风险,更有利于提高其自身决策的水平。     

Supply chain contamination: An exploratory approach on the collateral effects of negative corporate events

The present work investigates the impact of negative events on supply chain partners. Through a contextualised discussion of the literature on supply chains and on the efficient market hypothesis, it is proposed that negative events negatively impact the market value of suppliers and customers. Following an exploratory approach, 307 companies (21 source companies, 158 suppliers and 128 customers) comprehending 20 cases of environmental disaster, corporate social irresponsibility, operational failure, corporate fraud and corruption were analysed. Results show that in 12 out of the 20 cases investigated supply chain partners indeed had their market value penalised, encompassing, to a greater or lesser degree, all five categories of cases considered. Yet, while both suppliers and customers absorbed the outcomes of negative events, suppliers seem to be at greater risk of sustaining such losses. Likewise, cases in which the source companies were also negatively affected seem to be slightly more prone to cause losses among suppliers and customers. In this sense, the concept of supply chain contamination is coined to address the observed outcomes. The study offers new insights into the applicability of the efficient market hypothesis and contributes to the assessment of the dissemination of negative events in supply chains, a theme that, despite its potential detrimental consequences for firms and stakeholders, has not yet been sufficiently treated in the Management literature.