A taxonomy of international manufacturing networks

Abstract

Manufacturing firms with multiple product groups do not need to involve all factories in the production of all product groups. Some factories may specialize on a small set of products, while others participate in the manufacturing of a broader set of products. However, current theories on international manufacturing networks do not explain in detail how organizations design international manufacturing networks for different products or product groups involving different sets of factories. This research investigates 20 product group networks at five global manufacturing firms. We distinguish between three types of factories: component manufacturing factories, assembly factories, and integrated factories (having both component manufacturing and assembly). Furthermore, we identify four network types: linear, divergent, convergent, and mixed structures. These four types exhibit distinctly different characteristics in terms of key characteristics, factory roles, product types, process types, market types, sourcing, and key managerial challenges. Most networks are relatively small – on an average consisting of four factories and some contain a number of subnetworks that are self-sufficient in terms of material flow and serve separate market regions. We identify two new types of factory roles related to component manufacturing competences, which we call ‘strategic feeder’ and ‘full lead’.     

Extending the pursuit of flow (lean) management to encompass sales,general and administrative functions

Abstract

Operations management tends to be treated independent of other business functions—the silo syndrome. In this article, we call for operations management (OM) to broaden its perspective by strengthening linkages with other functions of the business, thereby to realize competitive advantages and strategic integration, as well as to avoid resource misallocation. The issues involved are presented and tested by examining the effects of intermeshing sales, general and administrative (SG&A) expenditures with customer-centred flow manufacturing, the latter being measured by system inventory as surrogate for customer lead time. In doing so, we designate trends in total inventory as the independent variable—representative of a dominant target of flow/lean management—and trends in SG&A expenditures as the output variable. The research tasks are enabled by inventory and SG&A data being widely available in companies’ audited financial statements. Such hard data offers methodological and validation advantages over, say, opinion-based survey research. The research adds bulk to existing flow/lean management theory and can be helpful in inducing primary business functions (e.g. OM, finance, sales and marketing) and sub-functions (such as SG&A and management accounting) to engage in cross-functional efforts in the cause of flow-oriented process improvement and company competitiveness.     

Risk management in plant investment decisions: risk typology,dimensions and process

Abstract

Managing risk associated with plant location decisions is a growing concern as companies seek to reassure investors about the robustness of their strategies. However, little attention has been paid to the systematic evaluation of risk associated with new plants. This paper investigates risk management practices in plant investment decisions through detailed case investigations in a cross section of industrial businesses at different levels of maturity in order to observe current practices, identify common principles and to synthesis systematic approaches to risk management. It identifies key risk categories and dimensions of risk management, building on three key bodies of literature – global manufacturing, investment and risk management     

Introducing the expatriate ‘Entry-Mode’: an exploratory qualitative study of a missing link in global mobility and expatriate management research

ABSTRACT

This article introduces the novel concepts of expatriate ‘entry-modes’, ‘comb-patriates’, and ‘Fourth-Country Nationals’ (FCNs), emerging from an exploratory qualitative investigation of 51 Scandinavian expatriates in Hong Kong. Global mobility research has traditionally been overly focused on the characteristics and background variables of expatriates or accumulated experiences after arrival, and has neglected the phase and mode of entering the new host country. Unveiling new global mobility patterns is significant for multinational enterprises’ (MNE) global talent recruitment, and has implications for training and development. This is due to directing the focus towards the increasing numbers of those individuals who are not expatriating in the conventional linear fashion, such as between an MNE’s headquarter (HQ) and its subsidiaries overseas. The critical stance taken in this article is articulated through a theoretical lens comprising a social constructionist epistemology. Theoretical contributions, future research avenues, as well as managerial relevance and policy implications are also discussed.     

Universal-deterministic and probabilistic hypotheses in operations management research: a discussion paper

Abstract

Based on Karl Popper’s approach to science, this conceptual article aims at promoting a discussion on important issues debated in the OM literature. Our focus is on the different types of hypotheses used in OM investigations and the implications of this for the formulation and testing of theory with an emphasis on case study research. Given that Popper’s methodology calls for an adequate testing of scientific propositions (universal-deterministic or probabilistic), we illustrate how case study research can be used to conduct a severe test of a scientific theory. It is also explained how case studies can be utilized to propose universal-deterministic hypotheses that should then be tested. Our investigation further discusses why it is important to clearly acknowledge the differences between the two types of hypotheses. Otherwise, inadequate research designs, deficient policy advice, and other similar problems, can arise. Topics for future research and discussion are also offered.     

Behavior-based analysis of knowledge dissemination channels in operations management

One essential requirement for the development and vitality of a discipline is a network of channels for knowledge dissemination. These channels, such as scholarly journals, furnish not only a means for knowledge sharing, but also for knowledge generation by the discipline's community of researchers. In the field of operations management (OM), there have been several studies that have sought to rank journals relevant to OM research, using opinion surveys, citation analyses, and author affiliations. However, each of these methods has some limitations. This paper adopts a new approach for discerning journal publication patterns in the OM field. It is based on an examination of the actual publishing behaviors of all full-time, tenured OM researchers at a sizable set of leading research universities in the US. This behavior-based methodology provides three metrics that individually, and in tandem, give a basis for rating publication outlets for OM research in terms of their relative importance. The ratings can be used by scholars and administrators to assist in monitoring, disseminating, and evaluating OM research outlets.     

Reviewing Implications of Urban Growth Management and Spatial Governance in the Global South

ABSTRACT

Urban containment policies have been applied in the global north as a strategy towards creating compact urban development. In the south the urban growth management discourse have been part of planning practice for the past three decades. There are however several reasons, both structural and political that have contributed to its limited success. The purpose of the research is to review practices of growth management in the south in an attempt to find lessons from the implementation of different mechanisms. The study focuses on the challenges of growth management mechanisms and its associated spatial governance approaches.     

Knowledge management for sustainability in operations

Abstract

The purpose of this paper is to examine the effect of Knowledge Management (KM) as a platform to enable sustainability in firms’ operations and to provide recommendations for managers to integrate sustainable operations into their business strategies. The urgency to create and implement sustainable operations is also argued. The conceptual framework is based on the hypothesis that KM contributes to the achievement of more suitable operations. To test this hypothesis, a model of structural equations was developed with data collected from 345 SMEs. Empirical evidence supported the hypothesis, indicating that KM represents an important alternative to implementing sustainability. The results suggest that managers need to implent KM, as they will enable a better understanding and awareness regarding the global dangerous impacts from unsustainable operations mainly focused on sales and cost reduction. For this reason, this research provides evidence that KM offers an alternative impulse on the quest for more sustainable operations.     

Integrating risk and performance management in quality management systems for the development of complex bespoke systems (CBSs)

Abstract

Risk and performance management are at the core of complex bespoke systems (CBSs). CBSs are developed to customer–specified requirements in terms of structure, functionality and conformance. This article examines how risk and performance management are integrated as essential systems in the successful development of projects across multi-organizational functions in complex bespoke system (CBS) organizations. The article argues for the development of a quality management system that consists of two sub-processes: quality control and quality development. Using three case studies from engineering companies, we provide evidence and insights of the way change control, quality development and quality performance are developed in innovating business solutions.     

What is the future of work? A science mapping analysis

This article aims to systematise and provide a structure for research into the Future of Work (FoW). We used SciMAT to conduct a science mapping analysis based on co-word bibliographic networks. The Web of Science (WoS) database was used for article retrieval, and a total of 2,286 documents were identified from 1959 to 2019. Our results are counterintuitive, as concerns over satisfaction, leadership values or corporate social responsibility (CSR) appear alongside traditional human resource management (HRM) themes, such as organisational commitment or careers, as well as more current FoW themes, such as the impact of technological change on employment, wage inequality, vulnerable workers, telework or talent management. In addition, we offer a classification of the most prolific FoW research themes and challenges into technological, social, economic and political categories.     

Applying a longitudinal interpretive multi-case research method to study the employee impact of operations management systems in a micro firm setting

Abstract

While many operations management journals are now publishing interpretive studies, there is still a need for more material on how to carry out such work under the interpretive gestalt. By offering a research account of a longitudinal interpretive multi-case study, this paper seeks to contribute to the literary gap in ‘how to do it [interpretive research]’. The purpose of this paper is to document a longitudinal operations management study in three micro-firms, where the catalyst for this study is the implementation of an electronic operations management system in each case. The paper chronicles the authors’ experience in a four-year multi-case study, and as such provides insight into design, development and execution of longitudinal interpretive operations management research, and the building of a theoretical model. While blueprints are not the purpose of such reflections, they can provide insight and advice to researchers, which is the underlying goal of this paper.     

Quality management in outsourced global fashion supply chains: an exploratory case study

Abstract

Outsourcing production is common in the fashion industry but can lead to quality defects. This paper thus sheds light on how quality is managed in outsourced fashion supply chains. We propose a new trilogy for managing quality control in outsourced fashion supply chains: (1) manufacturer quality assessment, (2) quality management in production and (3) quality inspection and assurance. We implement an exploratory case study methodology. Through a qualitative case study of a leading global Japanese fashion retailer that outsources production mainly to China, we contribute to quality management studies by developing a new quality control trilogy for outsourced supply chains. Our findings can provide fashion retailers with guidance on controlling product quality in outsourced supply chains and developing strategies for improving supply chain performance. We also demonstrate the importance of contract and relationship management, supply chain integration and quality visibility in enhancing product and process quality in outsourced fashion supply chains.     

Editorial for special issue on: humanitarian operations management

Abstract

Over the past decades, there has been increasing interest in studying humanitarian operations management. The mismatch between global humanitarian needs and the resources available, together with chronic vulnerability in many parts of the world, continues to have a direct bearing on the lives of millions of people in need of assistance. It also means that donors have to re-double their efforts to respond to disasters in a more efficient and effective manner. International humanitarian organizations (IHOs) often deal with a mix of disaster response and development programmes simultaneously. This operational mix entails disaster cycle management challenges such as project and programme planning of multi-objective global logistics, balancing earmarked donations for disaster response with budget needs for development programmes, and determining the push-pull boundaries in the supply chain, particularly with the increase in cash transfer programmes. The main purpose of this special issue is to report on research in humanitarian operations management. This special issue attempts to explore and examine the above topical issues at strategic, operational and technical levels.     

Contextualist-retroductive case study design for strategic asset management research

Abstract

This paper develops a tailored case study design for strategic asset management research. It draws on the notions of ‘contextualist approach’ and ‘retroductive strategy’ used in case study research, and follows the multiple embedded-case design advocated within qualitative research. Using a published asset management research study as a primer, it demonstrates the application of the proposed research design and its methodological rigour. This research design could serve as a reference framework, as well as a research instrument, for guiding asset management research. As such, it facilitates the development of theory that accounts for the multi-faceted nature and current priorities of asset management. Overall, this research design helps determine what activities to be incorporated into an asset management program to enhance an organization’s ability to capture value from its operations system. In so doing, it promotes a holistic perspective on asset management that is currently lacking in the literature.     

Framework for assessing the strategic plant role and deploying an improvement roadmap in global operations networks: an empirical study

In the current global economy, with an increased international presence of all types of organisations, the design and management of global operations networks (GON) plays a vital role in organisational competitiveness. Whilst all types of organisations are facing significant challenges for managing increasingly complex global operations, current literature on GONs is still limited in its scope. The aim of this paper is to discuss the development and evaluation of a construct for assessing the strategic plant role and developing of an improvement roadmap in GONs. This research makes a contribution to current knowledge on global operations by extending the model proposed by Ferdows in ‘Making the Most of Foreign Factories’ (HBR, 1997) and operationalising it to enable its application for the design and optimisation of GONs.     

Technology management simply defined: A tweet plus two characters

The purpose of this article is to propose a definition of management of technology in a “twitter” form. In order to place the topical theme in the proper perspective, an exploration into the role technology plays in shaping our lives as well as the global landscape is undertaken. A brief discussion of leveraging technology and innovation for competitive advantage, evolutionary technology advancements, disruptive-technologies, social media networks, digital marketing, tourism and the hospitality industry, e-learning, and e-commerce as illustrative cases in point are presented. Finally, a brief definition is proposed. A conceptualization of the field of management of technology is essential for undertaking meaningful research.     

Product architecture,global operations networks,and operational performance: an exploratory study

Abstract

This paper investigates the relationships between product architectures and global operations networks and their impact on operational performance, based on survey data from 82 Swedish manufacturers. We find that modular and integral product architectures are associated with different characteristics of the global operations network, and that global operations network designs are characterised by three dimensions: network, plant and supply chain. The key aspects are network structure (configuration as well as coordination), plant focus (scale or scope) and the locus of supply chain capabilities (internal or external).     

Improving operational plant performance in international manufacturing networks: the effects of integrative capabilities and plant roles

Abstract

This study adopts the resource-based view to examine how two integrative capabilities of a plant embedded in a manufacturing network enhance operational performance: the capability to connect with other plants in its manufacturing network (a networking capability, NC), and the capability to integrate manufacturing processes with new product development processes (a new product development capability, NPDC). Our model tests the indirect effect of NC on cost, quality, flexibility and delivery through NPDC. Furthermore, we test if the relationship between NC and NPDC depends on the strategic role of the plant. Using survey data from a sample of 521 plants, we confirmed the mediating effect of NPDC. However, the moderation effect was not confirmed. Our findings reveal that plants can deploy NPDC capabilities, fostered by NC, independently from their role in the network. This study contributes to the understanding of plant capabilities and plant roles in manufacturing networks.     

Stakeholder Theory: The State of the Art

Abstract

For the last 30 years a growing number of scholars and practitioners have been experimenting with concepts and models that facilitate our understanding of the complexities of today’s business challenges. Among these, “stakeholder theory” or “stakeholder thinking” has emerged as a new narrative to understand and remedy three interconnected business problems—the problem of understanding how value is created and traded, the problem of connecting ethics and capitalism, and the problem of helping managers think about management such that the first two problems are addressed. In this article, we review the major uses and adaptations of stakeholder theory across a broad array of disciplines such as business ethics, corporate strategy, finance, accounting, management, and marketing. We also evaluate and suggest future directions in which research on stakeholder theory can continue to provide useful insights into the practice of sustainable and ethical value creation.     

Bridging Practice and Theory: A Design Science Approach

Despite ambitious efforts in various fields of research over multiple decades, the goal of making academic research relevant to the practitioner remains elusive: theoretical and academic research interests do not seem to coincide with the interests of managerial practice. This challenge is more fundamental than knowledge transfer, it is one of diverging knowledge interests and means of knowledge production. In this article, we look at this fundamental challenge through the lens of design science, which is an approach aimed primarily at discovery and problem solving as opposed to accumulation of theoretical knowledge. We explore in particular the ways in which problem‐solving research and theory‐oriented academic research can complement one another. In operations management (OM) research, recognizing and building on this complementarity is especially crucial, because problem‐solving–oriented research produces the very artifacts (e.g., technologies) that empirical OM research subsequently evaluates in an attempt to build explanatory theory. It is indeed the practitioner—not the academic scientist—who engages in basic research in OM. This idiosyncrasy prompts the question: how can we enhance the cross‐fertilization between academic research and research practice to make novel theoretical insights and practical relevance complementary? This article proposes a design science approach to bridge practice to theory rather than theory to practice.