Convergent Evolution of Innovative Teams in Technical Services

Abstract

In recent years UNC-Chapel Hill Libraries, Duke University Libraries, and NC State University Libraries each formed a new team in response to the increasing need to repurpose and reuse data and metadata in and across domains, systems, and environments in new ways. During this session at NC Serials 2019 the speakers described their teams, how those teams came about, and their responsibilities; discussed similarities and differences across their teams; and shared communication strategies, lessons, and opportunities they’ve learned so far. This report captures the discussions that occurred during this session.     

Things Are Looking Up: Using Cloud-Based Technology Tools in Collection Management Workflows

Abstract

Between 2018 and 2019, two librarians at the College of Charleston Libraries incorporated cloud-based technologies into their collection management workflows. The following paper was derived from a presentation they prepared for the 2020 North Carolina Serials Conference, which was to be held on March 27, 2020 in Chapel Hill, North Carolina but was canceled due to the COVID-19 pandemic. The paper highlights which cloud technologies they use and provides an overview of the literature that has been published on project management and cloud-based technologies in libraries. It includes an explanation of how they use each tool, and provides examples for setting up each tool in different scenarios so that other collection management librarians may implement them into their own routines. The paper ends with an exploration of the advantages and disadvantages of integrating these tools into collection management workflows. Although the librarians had not prepared to discuss the role these technologies may play when working remotely, they have both found them invaluable during this unprecedented time when many librarians are working from home.     

Resource Description and Access: 2014 Update

This article summarizes a presentation given March 14, 2014, at the 23rd Annual North Carolina Serials Conference by Kurt C. Blythe and Christee Pascale. The presenters reviewed the most important developments in RDA from 2013/2014 from a serialist point of view. Additionally, the lessons learned from training for and implementing RDA at North Carolina State University (NCSU) Libraries and University of North Carolina at Chapel Hill (UNC) Libraries were described by Pascale and Blythe respectively.     

The Serialist’s Mentee: Commitment,Communication, Collaboration

Abstract

This article is based on a presentation from the 2019 North Carolina Serials Conference that described the changing nature of the mentor/mentee relationship in the face of shrinking budgets, downsized technical services departments, and the profession-wide commitment to recruiting librarians at an earlier stage in their professional career. Mentors have had to focus more on the training aspect of said relationships than they did in the past in order to create a fully autonomous colleague. In the presentation, we shared our goals, challenges, and experiences as mentor and mentee in this new paradigm.     

Shared Insights,Shared Collections

Abstract

Whitney Jordan, acquisitions librarian at Western Carolina University (WCU), presented “Shared Insights, Shared Collections” at the 28th Annual North Carolina Serials Conference. In her presentation, Jordan discussed the experiences of WCU and the Western North Carolina Library Network (WNCLN) in a consortium-based evidence-based acquisitions ebook pilot project. The three WNCLN consortium institutions partnered with Taylor & Francis to design an evidence-based ebook program, customized to each institution’s needs. Jordan emphasized the need for strong communication and effective project management in any collaborative collections project.     

No Mind Reading Necessary: Conducting Evidence-Based Electronic Resource Marketing and Outreach Using Marketing Research Assessment

Abstract

In her presentation entitled “No Mind Reading Necessary: Conducting Evidence-Based Electronic Resource Marketing and Outreach” at the North Carolina Serials Conference April 2019, Kate Hill discussed marketing research strategies and outreach tools used to increase online users’ access to electronic resources and primary resources. In an effort to connect users to seldom-used resources, Jackson Library collaborated with university partners to develop surveys to identify the information-seeking behavior of its users and apply the gathered marketing research to strategically plan outreach activities.     

Publishing with Open Journal Systems (OJS): A Librarian’s Perspective

Abstract

The genesis of this paper is a workshop presentation on publishing with Open Journal Systems (OJS) that was delivered during the Kenya Library and Information Services Consortium Pre-Annual General Meeting held on May 30, 2019, at the Masinde Muliro University of Science and Technology, Kenya. The article lays the context of online hosting of university sponsored journals in Kenya and gives a background of Online Journals Systems. The paper further describes potential roles that librarians can play in institutional journal publishing. The article concludes that librarians possess the requisite skills for participating in scholarly journal publishing and recommends that including publishing literacy skills in information literacy sessions provides an excellent opportunity to showcase librarians’ value in the scholarly journal publishing process.     

Reports of Conferences,Institutes, and Seminars

Abstract

This column includes reports on sessions from the Electronic Resources Minnesota Conference 2019 and Charleston Library Conference 2019. The reports cover a user experience analysis of a discovery system, managing change due to an organizational restructure, improving communication between subject specialists and technical services, and key findings of the LYRASIS 2019 Accessibility Survey Report.     

CORAL User Group Meeting at NC Serials 2019

Abstract

This article reports on the CORAL User Group meeting at the NC Serials 2019 conference. This was the first CORAL user group meeting to take place at the NC Serials conference. The speakers provided updates from CORAL committees and highlighted new features in the most recent CORAL release. They also shared how CORAL has been used in NC State University Libraries and East Carolina University to support their e-resource workflow management.     

Little Magazine Interview Index 2006

Abstract

Portland State University collection development librarian Jill Emery talks with members of the Orbis Cascade Alliance demand driven acquisitions implementation team, EBL, and YBP Library Services about their participation in a pilot project to acquire e-books that are accessible to and jointly owned by the thirty-seven member libraries of the Orbis Cascade Alliance.     

Green,Yellow, Red: Implementing a New Workflow for Collection Management at College of Charleston Libraries

Abstract

This article summarizes the North Carolina Serials Conference presentation “Green, Yellow, Red: Implementing a New Workflow for Collection Management at College of Charleston Libraries,” a case study evaluating a new workflow created by the Collection and Content Services Department at the College of Charleston Libraries to streamline the renewals process after significant departmental and staff changes. The librarians involved in creating the workflow found that they could not only use it to organize their renewals processes, but also to open communication with faculty regarding underutilized resources.     

Leveraging Vendor Assessments of Usage Data

ABSTRACT

This article summarizes a presentation given at the 2017 North Carolina Serials Conference by Judith Nagata. The speaker discussed how her library used vendor-supplied usage data and graphic representations of that data to make decisions about journals and journal packages.     

Strategies for Starting a Job After It’s Been Vacant for a Year

Abstract

This article, based on a lightning talk held at the 2019 North Carolina Serials Conference, outlines strategies for starting a job after it’s been vacant for a period of time. The author details experiences from her first year and how she coped with the challenges this situation presented.     

It’s Made of People: Designing Systems for Humans

Abstract

Technical services staff, along with programmers, supervisors, and frontline librarians, participate in all sorts of systems. Whether they recognize it or not, they are used to interacting with the world through the lens of the systems they work with. In this presentation from the North Carolina Serials Conference, Andreas Orphanides looks at some of the challenges of interacting with the world in terms of systems, discusses the human costs of failing to recognize the limitations of systems, and provides a framework for thinking about systems to help ensure that our systems respect the humanity of their human participants.     

Conversations: The Open Libraries Project – Interview with Chris Freeland

Abstract

In this installment of “Conversations,” Chris Freeland, director for the Open Libraries project with the Internet Archive, discusses his work with the Open Libraries project and the National Emergency Library.     

2009 New England Technical Services Librarians (NETSL) Spring Conference: Working the Cataloging Landscape: Fishing,Mining, and Harvesting

Abstract

Rachel Fleming and Kristin Calvert of Western Carolina University discuss their study of interlibrary loan borrowing requests in the three years surrounding a journal cancellation project. Noting that the impact of such a cancellation on interlibrary loan has not been studied since the 1990s, they examine numerous facets of requests for cancelled and non-cancelled journals, including request per journal, year of article requested, and request history for newly cancelled journals. Though journal cancellations resulted in a 2 percent increase in interlibrary loan requests, this number proved so small that Calvert and Fleming judged that their cancellations caused no undue effects.     

Newsletters for Networks

Abstract

In the previous installment of this column, Donnice Cochenour wrote about Project Muse, Johns Hopkins University Press's project to provide electronic access to its journals. This column will explore OCLC's collaboration with publishers who are making traditional print publications available electronically. Serials Review interviewed Andrea Keyhani, Manager of Electronic Publishing at OCLC, about traditional print publishers' interests in electronic distribution of journals, OCLC's solution to publishers' migration to electronic distribution, enhancements to their Guidon software, and libraries' costs and archive concerns.