Acceptance of Koha Open Source System among Librarians in the Malaysian Academic Libraries: An Exploratory Qualitative Study

Abstract

This paper reports on a study that explores the requirements and level of acceptance for the Koha open source software implementation in Malaysian academic libraries. This is a qualitative study based on interviews with system librarians from library application and system divisions in 5 Malaysian universities. The interviews were conducted to understand the technology acceptance, system quality and system information, beliefs and attitude of librarians and to provide insight into a user and open system relations. These factors can be critical in order to understand what may hinder the acceptance of open source systems in Malaysia academic libraries. The findings disclose that the level of acceptance of the Koha open source system among Malaysian librarians is high as they are satisfied with the information quality, system quality and system platform. They have positive intentions to use this system and believe it meets their current and future information needs. The requirements of its implementation are focused on perceived usefulness (technology), attitude toward using (users), and perceived ease of use (system). The subsequent influencing factors are a reflection of Koha system stability and users’ acceptance of this system’s information quality, system quality, librarians’ awareness, satisfaction, user confidence level, support for library standards, highly integrated modules, a web-based solution, intention to use a system, and actual usage of an open-source system. Practical implications include cost savings, outsourced system maintenance, and accessibility of the system after office hours. The Koha open-source system is a new paradigm in system solutions for libraries in Malaysia. The results of the current study are applicable to other library settings.     

The One-Box Challenge: Providing a Federated Search That Benefits the Research Process

The one-box federated search of databases brings as many challenges as promises to database searching, especially in terms of adapting these systems to user needs and the effects this new mode of searching will have on users' research behaviors. This issue of “The Balance Point” presents several librarians with strong interests in reference and instruction, who tell the story of adapting a federated search system for their libraries and reflect upon how federated searching can change the way students do research and on the implications federated searching has on information literacy skills and the quality of results found.     

Measuring Usage: A Comprehensive Analysis of a Social Work Journal Collection

Abstract

This study examines what can be learned about a library’s electronic social work journal collection from usage statistics, survey data, faculty publications, and an examination of open access (OA) availability. A collections analysis was completed using data from two sources: a custom report by 1Science and results of a faculty survey on top journals for teaching. After creating a list of journals important to social work, top journals were identified by article downloads, faculty-authored publications, and references to faculty-authored papers. A publications analysis using faculty websites and author searches in Web of Science was also completed, to provide local, contextual data. SHERPA/RoMEO was used to determine the journals’ OA level and archiving policy. Library coverage for the journals was also included in the analysis. Results show that the McGill University Library has access to almost all of the journals identified as important to social work. Nearly one-third of publications authored by the McGill University School of Social Work since 2006 are OA, and more than half of the faculty in the school have at least one article published in an OA journal. While this is a good start for librarians who want to help faculty and students understand OA publishing and access, there is room for outreach in this area. While these results will aid librarians supporting faculty, students, and practitioners in the field of social work, a secondary aim of the study is to demonstrate a method that can be used by librarians undertaking similar analyses in other fields.     

The One-Box Challenge: Providing a Federated Search That Benefits the Research Process

The one-box federated search of databases brings as many challenges as promises to database searching, especially in terms of adapting these systems to user needs and the effects this new mode of searching will have on users' research behaviors. This issue of “The Balance Point” presents several librarians with strong interests in reference and instruction, who tell the story of adapting a federated search system for their libraries and reflect upon how federated searching can change the way students do research and on the implications federated searching has on information literacy skills and the quality of results found.     

Broken-Link Reports from SFX Users: How Publishers,Vendors and Libraries Can Do Better

Abstract

This study analyzes more than 400 SFX broken-link reports sent by users of an academic library. It raises technical issues regarding OpenURL linking in the handling of special journal volume and issue numbers, journal supplemental issues, embargo release dates, book reviews, DOIs, and other areas. It reports on full-text resources with the most broken links, causes of broken links, and the library's responses to users. It also explores how journal publishers, database vendors, and OpenURL vendors can improve the quality of their products and how librarians can better serve users.     

Publishing with Open Journal Systems (OJS): A Librarian’s Perspective

Abstract

The genesis of this paper is a workshop presentation on publishing with Open Journal Systems (OJS) that was delivered during the Kenya Library and Information Services Consortium Pre-Annual General Meeting held on May 30, 2019, at the Masinde Muliro University of Science and Technology, Kenya. The article lays the context of online hosting of university sponsored journals in Kenya and gives a background of Online Journals Systems. The paper further describes potential roles that librarians can play in institutional journal publishing. The article concludes that librarians possess the requisite skills for participating in scholarly journal publishing and recommends that including publishing literacy skills in information literacy sessions provides an excellent opportunity to showcase librarians’ value in the scholarly journal publishing process.     

Just Popping In: Collections and Outreach Collaborations to Increase Student Engagement with Electronic Resources

Abstract

Promoting electronic resources in a physical space takes ingenuity and cross-library partnership. This article discusses a collaborative approach to promote electronic resources by an outreach librarian and an electronic collections librarian. As members of the teaching and research assistance team, the librarians observed how students relied on “big name,” multidisciplinary databases and were often intimidated by the expansive list of digital materials and electronic resources available to them. A literature review on the topic of similar promotional activities introduces the pop-up methodology used for the event. The purpose of the collaboration was to not only promote ebook collections but to also create awareness of the library outside of the traditional space, and librarians as resources. This collaboration resulted in student-librarian engagement, and a spike in ebook use was reported for the collection promoted.     

Perspectives on Library Reorganization

Abstract

In the last 20 years, libraries have continued to see changes in information delivery options, technologies, and academic and information environments. This column examines the multifaceted ways in which librarians have responded to change with reorganization projects at various levels, using a variety of strategies to address challenges such as budget cuts, insufficient personnel, and the general need to remain agile, flexible, and responsive to the changing needs of library users.     

SUSHI to Go

Abstract

The Internet, Google, e-journals, packages, e-books and patron driven acquisitions have all been perceived as “a threat to libraries as we know them.” Yet, in spite of these developments and under the weight of chronic budget pressures, the typical academic library now offers more users better access to more content and services than ever before. In this session we will look at how librarians and the vendors that serve them have responded to these “threats” to their future to create new and improved services.     

Finding the Delicate Balance: Serials Assessment at the University of Nevada,Las Vegas

Abstract

In the spring of 2003 the University Libraries at University of Nevada, Las Vegas (UNLV), conducted a Serials Assessment Project which combined technology with effective communication between library users and subject librarians to successfully identify journals that could be cancelled, should cancellations be necessary due to budgetary constraints. Although the library had conducted similar assessments in 1998 and 2000, a fresh look at past assessments resulted in an innovative approach. The project and experience proved to be tremendously positive for both the library and its users. This article describes the planning and process by which the UNLV libraries designed and conducted the 2003 review of UNLV's serials collection, comparing it to methods used in the two previous assessments.     

A Review of Laura S. Young's Bookbinding & Conservation by Hand: A Working Guide

Abstract

University librarians in China face many of the same challenges related to serials management that confront librarians in the United States. The authors discuss the importance for librarians in the United States, especially those working with serials, to establish and build ties with librarians in other countries, such as China. Benefits of an exchange could include sharing information about best practices, exchange of serial materials, and working together on mutually advantageous projects. Acknowledging the growing interest in international library exchange programs, the authors relate their own institution's efforts to build international ties with Fudan University in Shanghai, China, and Shaanxi Normal University in Xi'an, China. In establishing these ties, the authors have traveled to China and interviewed librarians about serials acquisition, processing, and management.     

Building a National Strategy for Digital Preservation: Issues in Digital Media Archiving

Abstract

Workflow mapping can yield valuable results wherever complex processes are used. Some of its many benefits include knowledge retention, identification of inefficiencies, and more effective decision making. However, despite the promise of improved productivity and stewardship of library resources, tackling diagrams of complex and often long-unexamined workflows can seem too daunting a task to even attempt—at least without the right tool. This review takes a look at the robust features for flowchart creation offered by Lucidchart, a free online software that greatly reduces the challenges of constructing complicated diagrams. Lucidchart’s intuitive interface and built-in library of templates and design elements bring the benefits of visual mapping well within the reach of busy librarians and managers attempting to chart, understand, and streamline workflows in their units.     

Broken-Link Reports from SFX Users: How Publishers,Vendors and Libraries Can Do Better

This study analyzes more than 400 SFX broken-link reports sent by users of an academic library. It raises technical issues regarding OpenURL linking in the handling of special journal volume and issue numbers, journal supplemental issues, embargo release dates, book reviews, DOIs, and other areas. It reports on full-text resources with the most broken links, causes of broken links, and the library's responses to users. It also explores how journal publishers, database vendors, and OpenURL vendors can improve the quality of their products and how librarians can better serve users.     

Nursing Research Journals

Abstract

Recent discussions concerning the mission and direction of graduate programs in library and information science (LIS) have become heated. In a response to a call for greater communication between practitioners and LIS educators, eight librarians who are relatively recent graduates of LIS graduate programs offer their views on what they wish their programs had taught them about serials. All are either working in serials or have serials experience. Serials Review 2003; 29:26–35.     

Serials for Distance Education Research Projects

Abstract

Public service librarians, eager to comply with Association of College and Research Libraries guidelines, face challenges in the rush to support distance education programs in higher education. Distance education students doing serials research encounter significant problems. In this column the author identifies and discusses issues related to the instruction, reference, and access needs of such students. Serials Review 2002; 28:206–212.     

The Conversation of Scholarship

Abstract

At its core, scholarship is a long, threaded, multiparticipant conversation. Scholars, students, librarians, and publishers all are engaged. There are side conversations addressing specific fields and larger conversations asking probing questions about the nature of scholarship as a whole. Librarians’ contributions to the broader conversation have not always accounted for our side conversations, among ourselves or with other participants. Our choices in acquisitions, our choices in services, even our choices in library job titles and responsibilities signal and shape the scholarly conversation in ways that are often opaque. It is imperative that we openly acknowledge the influence and impact of our side conversations to ensure our full participation in the conversation of scholarship.     

Little Magazines

Abstract

Technological demands significantly complicate the careers of librarians. Dynamic growth and changes in information technology plus the introduction of electronic journals into library collections create serious challenges in organizing and managing information and collections. The author examines the most frequently required and preferred qualifications and knowledge demands for a serials librarian. Based on job announcements in academic institutions from the years 1999–2001, the analysis reveals what new skills a person needs to manage electronic information and also suggests some professional development opportunities that improve competencies for serials librarians. Serials Review 2002; 28:33–37.