Speaking up and stepping back: Examining the link between employee voice and job neglect

How does an employee attempts (or lack thereof) to improve or change work related circumstances influence one's ability to do one's job? This longitudinal study sought to examine this question by testing the relationship between employee voice and two distinct forms of job neglect (active and passive neglect) among child welfare workers at baseline (time 1: n = 359) and six month follow-up (time 2: n = 187). Path analysis results revealed significant yet unexpected relationships between employee voice and the forms of job neglect. At time one, results showed that as employees voiced, they engaged in active neglect; yet this relationship shifted over time. In that, employees who exercised voice at time 1 were less likely to engage in active job neglect at time 2. With respect to passive neglect and voice, employees who indirectly limited their work effort at baseline were more likely to speak up at time 2. This study examines this unique finding and the role that both employee voice and job neglect play as workers attempt to manage dissatisfying work conditions or promote positive organizational change.     

Understanding decisions about child maltreatment

To understand how decisions are made in abuse/neglect cases by the child welfare system, the authors asked child welfare experts and protective service line workers to make decisions about actual child abuse and neglect cases on the basis of written summaries of the cases. Respondents included 27 experts and 103 line workers. Regression analyses found that workers and experts emphasized the same case characteristics in making their decisions, but the decisions were not well structured in the sense that they were not well predicted by case characteristics. Individual experts and workers varied widely in the decisions they made on identical cases. The authors conclude that decision making in the child protective system is inconsistent, with errors of two kinds: failing to remove children from their families when that is called for and removing children when it is unnecessary. Progress must be made in developing decision-making criteria that are consistent, preserve family integrity, and promote the well-being of children.     

Childhood abuse history,secondary traumatic stress,and child welfare workers

Social workers are exposed to trauma vicariously through the trauma of their clients. This phenomenon, called secondary traumatic stress, vicarious traumatization, or compassion fatigue, presents a risk of negative personal psychological consequences. Based on a sample of 166 child welfare workers and using standardized measures, the study findings document the link between a personal history of primary trauma, childhood abuse or neglect, and the heightened risk for secondary traumatic stress in child welfare workers.     

Proper Documentation:

Over the past decade, almost all states in the U.S> have passed legislation related to elder abuse. Most of the legislation mandates that Adult Protective Services (APS) workers assess the validity of reports of alleged elder abuse or neglect. Some states also mandate these workers to plan and manage services aailable to victims. Assessing and serving victims and their families requires that APS workers have knowledge and skills in many areas. One important skill is properly documenting the assessment process. In this paper, a case is made for including proper documentation as an important topic in any APS training prorgam. Then, a systematic method is suggested for training APS workers in how to document their assessments of cases.     

Reporting and founding of child neglect in urban and rural communities

The community context in which child abuse and neglect takes place may influence both reporting and outcomes of investigations into such incidents. This study examines and contrasts urban versus rural community perceptions of neglect by lay citizens and protective service workers.     

Sociological Research and the American Working Class*

Postwar literature reveals that sociologists disagree on the composition of the working class and neglect to specify relationships among its manual, clerical, and service workers. Contrary to Marxist thought, evidence on the deskilling of working-class occupations is inconclusive. Marxist and non-Marxists agree that management has not succeeded in dictating the control of work. The literature foils to locate connections between technology, work alienation, job dissatisfaction, and the societal alienation of workers. Weakest theory and research deal with the political mobilization of the working class, which is hampered by its internal stratification and cleavages. Paradoxically, labor unions are more effective in promoting consumer interests than those of their members or other workers.     

Elder Abuse and Neglect:

The study analyzes data from a 1987 survey of 1,137 adult protective service workers in forty states and Washington, D.C. A four-page questionnaire was mailed to obtain information on the perceptions and practices of those practitioners in dealing with cases of elder abuse neglect. Data were collected on the incidence of elder abuse, neglect, self-neglect, and exploitation; the observed frequencies of hypothesized causes of elder abuse and neglect in actual cases; barriers to service; the effectiveness of various methods of intervention; the outcomes of elder abuse and neglect cases; adn the perceived potential of community resources for reducing elder abuse and neglect.     

Australian Service Providers' Responses to Elder Abuse

This article presents the findings of a survey of 175 service providers in Sydney, Australia, the majority of whom were doctors in general practice. Thirty-two percent of respondents had encountered cases of physical, psychological, or financial abuse or caregiver neglect of people 65 years old and over. Community nurses and social/welfare workers were particularly likely to have encountered cases of abuse. The findings suggest that coordination between health, welfare, and criminal justice agencies in Australia needs improvement. Policies to address elder abuse and neglect in Australia are in their infancy. As a priority governments should work towards effective training of professionals and appropriate intervention guidelines for services.     

Child neglect: practitioners' perspectives

The research described here is an exploratory study of child neglect which focuses on practitioners' perspectives. The study was conducted in two stages. The first stage was a practitioner workshop from which data were obtained about perceptions of neglect. The second stage consisted of a sample survey of 20 cases registered in the category of neglect. Key workers of these cases were interviewed using semi-structured interview schedules based on material derived from the workshop. Major findings are that neglect is multifactorial and long term. Factors relating to parents/caregivers emerge as being integral to the way practitioners define neglect. Emotional/relational factors are seen to be central to practitioners' understandings of how children come to be neglected and the association between deprivation and neglect is underlined. © 1998 John Wiley & Sons, Ltd.     

Sex Work in a Digital Era

In recent years, scholars have begun to investigate the role of digital technologies, namely the Internet, in facilitating growth in sexual commerce. Recent studies investigate the ways the Internet shapes the experiences of sex workers and how sex workers use the Internet to maximize profits and reduce risk exposure. Overall, scholars strategically frame sex work in a digital era in terms of affordances. In doing so, they can note the positive changes in the work experiences of these workers. However, I argue that this literature is altogether too optimistic, and in focusing primarily on the affordances of Internet‐based sex work, these scholars neglect the new dangers that emerge online. In addition, by focusing only on the online practices of escorts, these scholars paint a homogenized portrait of digital sex work and neglect the diversity of labor performed by sex workers. This literature also neglects the diversity among sex workers themselves (e.g., race, ethnicity, class, gender, age, and ability). In order to address these limitations, I make nine specific suggestions for future lines of inquiry.     

Elder Abuse by Daughters-in-Law in Japan

ABSTRACT

Little research on elder abuse was conducted in Japan until the Society for Study of Elder Abuse began its research in 1993. In two studies (1993, 1997), which surveyed social workers and home helpers, neglect was found to be the most common type of abuse, and daughters-in-law more often associated with neglect than spouses, sons, or daughters because of long term poor relationships. The research identified three reasons for the long term poor relationships and the factors that precipitated neglect and/or psychological abuse by daughters-in-law.     

Children at risk: rationales for risk assessments and interventions

In this study, we examine and compare the rationales that social workers and laypersons give for their judgments, assessments and decisions in cases of alleged child abuse and neglect. We have used Toulmin's framework to explore the structure of the arguments/rationales of social workers and laypersons. We analyzed separately basic and complementary level arguments. We used Rosen's work to analyze the content of the backing provided by respondents for their claims.We presented two groups of respondents—52 social workers and 50 laypersons—with a case vignette that was a referral of a child and family made by a family physician. Respondents were asked to read the case, provide their assessment of risk to the child, recommend an intervention, and give written and detailed rationales for their assessment and recommended intervention.The findings indicate that social workers and laypersons differ in the structure and in the content of their rationales. Social workers formulated significantly more complete arguments, both basic and complementary levels of arguments, than laypersons. The content of the backing for the judgments was also significantly different: Social workers used more theory, experience and policy than the laypersons who used more general knowledge and values.In the discussion, we address the training implications of the fact that social workers pay very little attention to rebuttal of arguments, and do not refer to research evidence as a basis for the arguments they make. We recommend that more research focus on arguments and rationales given by professionals in this area.     

Reactions by Native American parents to child protection agencies: cultural and community factors.

The oppression suffered by Native Americans has so undermined their culture and ability to parent that child abuse and neglect are frequent problems. Yet the history of oppression often seriously damages the capacity of many Native American parents to accept help from child protective service agencies and staff members. This article explains the particular characteristics and behaviors of some Native American parents, and closes with a summarized guide to understanding these parents and to appropriate behavior on the part of social workers.     

On the Job: White Employers,Workers of Color,and Racial Triangulation Theory

This article offers that Claire Jean Kim's theory of racial triangulation provides an ideal framework to study workers of color, the racialization of their labor and the ways in which actual and potential employers neglect and discriminate against these workers. Specifically, the piece determines that racial triangulation theory bolsters analysis of race‐based power that employers exert in the construction and maintenance of racial inequality in regard to management of labor and employment possibilities for workers of color. A triangulated approach allows for a sharp focus on employer engineered labor market inequality as they oversee, hire, and refuse to be racially inclusive in hiring practices. Most significantly, racial triangulation theory addresses the forces of racial inequity within the meso‐level of U.S. social structure when applied to study of organizational dynamics such as workplaces. I open the article by assaying historical and contemporary studies on workers of color to illustrate white employer domination and the ways in which workers of color are referenced to each other as inferior and superior workers. Subsequently, the article looks to fresh analytical directions in which sociologists can evaluate racism as a triangulated, multidimensional social force in the workplace and other social contexts.     

Role strain and burnout in child-protective service workers

Social workers in child-protective services have always been called on to fulfill complex and demanding roles. In recent years dramatic increases in public and professional awareness of child neglect and abuse have produced new patterns of service delivery and rapidly expanding expectations for protective-service workers. At the same time, the problem of job dissatisfaction and burnout among these workers has received increased attention and may be becoming more widespread. This article reports on a study which applies the role conflict and ambiguity theory developed by Kahn and others to the problem of job dissatisfaction among protective-service social workers.     

The role of observation in the assessment of child neglect

This paper focuses on physical and emotional neglect from a social work perspective. Neglect is the highest category of registration on Child Protection Registers in England, and is therefore a significant preoccupation for social work. However, historically, social workers have found child neglect a difficult area of practice. In this paper, we suggest that neglect is best understood as an absence of care, that is, a breakdown in the relationship between the primary carer and child which results in difficulties in offering reliable and adequate care. One focus of assessment in cases of child neglect, therefore, needs to be on ascertaining the nature and degree of relationship failure. We set out a framework to inform such assessments which critically examines the relationship between primary carer and child/ren. We note that discussion of neglect often involves criticism of women/mothers, and seek to develop an approach to child neglect which challenges stereotypical ideas about gender and caring, ideas which can lead to inappropriate intervention and to mother‐blaming. Consideration is given to operationalizing this framework of ideas. Intentional, structured observation is identified as a particularly useful tool in accurately assessing the complexities of the mother – child relationship, and the discussion considers observation's contribution to the assessment of neglect at a number of different levels. Copyright © 2000 John Wiley & Sons, Ltd.     

Editorial

In this paper I shall provide a self‐reflective account of the development of a psychoanalytic psychotherapy service for the parents and carers of children considered to be at risk of abuse or neglect by social workers or child mental health professionals. I will discuss some of my thinking in setting up such a service and the difficulties, both clinical and operational, that I have encountered. I will draw tentative conclusions about the effectiveness of once‐weekly psychotherapy for parents in protecting their children from harm and promoting their development. I will illustrate the difficulties and my conclusions with clinical material.     

A Prosecutor's Perspective on Protecting Older Americans:

The prosecutorial response is an essential ingredient in any program to protect elderly Americans from abuse and neglect. Prosecution treats these cases as the crimes that they are; it also provides leverage to get offenders to enter into treatment. Lawyers and Adult Protective Services workers have many misperceptions about each other; both sides must work to eradicate the barriers that have arisen becuase of these misperceptions. A multidisciplinary approach is not only mutually beneficial but also crucial to effective resolutions of cases of elder abuse and neglect.     

Reconceptualizing Motherhood,Reconceptualizing Resistance

Female labour migrants face contradictory expectations. On the one hand, they are expected to be their families' and communities' economic saviours. On the other hand, they are expected to meet their maternal responsibilities even while they are abroad; otherwise, they face charges of maternal neglect. My goal in this article is to highlight how female migrant workers handle these conflicting demands. I discuss how migrant women simultaneously adapt to and challenge imposed family separation through the case study of Filipina live-in caregivers in Canada. They do this in two ways. First, they exhibit transnational hyper-maternalism which allows them to overcome accusations of neglect. They ‘mother across borders’ by providing for their families and by using technology to supervise, monitor and communicate with their children. In doing so, they reify and contest established gender roles. Second, they are active in civil society. In doing so, they highlight the negative consequences migrant women and their families face. Reconceptualized notions of motherhood characterize migrant women's transnational parenting, while the desire to ameliorate the negative consequences of family separation and reunification explain their activism.     

Migrant and seasonal farmworkers in the United States: a review of health hazards,status, and policy

Although the occupation and associated living conditions of migrant and seasonal agricultural workers in the US pose exceptional health hazards to the workers and their dependents, relatively few occupational health professionals have been involved with this group. This articles examines the basis for this neglect and proposes a definition of the population that should be considered in farmworker health policy. It then reviews existing evidence regarding hazards of 4 major occupational exposures--pesticides, the sun, injuries, and poor field sanitation--and policies that have been developed to address these hazards. The extremely negative health consequences of farmworker living conditions, which are indirect occupational hazards, are also summarized. Numerous policy, planning, and research recommendations are made. Adequate solutions for this impoverished and powerless group, however, will require significant sociopolitical advances, such as are developing with unionization and other forms of political organization.