Factors contributing to occupational stress experienced by individuals employed in the fast food industry

The present study, examined through survey research methodology, the factors or combination of factors which appear to contribute to the experience of occupational stress of individuals working in the fast-food industry. The Occupational Stress Indicator was used. Preliminary findings showed that there exists, several compound factors, which appear to be the most frequently encountered factors by the sample tested, such as the way they feel about their job; the way they behave generally; the way they interpret events around them; the sources of pressure in their job; and the way they cope with stress they experience. It appears that there are statistically significant differences between males and females as regards to the way they respond to stress, the sources of pressure in their job and the way they cope with stress they experience. Also, statistically significant differences exist between individuals in managerial and non-managerial positions, as regards to their personality type, the degree of ambition, and work dedication they possess.     

Alienation: a Discrepancy Approach*

A discrepancy measure of job-related alienation, labeled power discrepancy, is introduced. Power discrepancy was measured by the difference between the amount of job-related power workers feel they are able to exercise on their present jobs and the amount of power they feel they should be able to exercise. Three types were derived: workers whose perceived power was less than the amount they felt that they should have (deficit power); workers with as much perceived power as they felt they should have (balanced power); and workers whose perceived power exceeded what they believed they should have (surplus power). It is found that power deficit increases with the degree of functional specialization at work and that power deficit is the most common experience regardless of the extent of functional specialization. Instrumental work orientation and isolation from organizational goals is the most pronounced among workers with deficit power. Workers with surplus job-related power are on a par with those with a balance between perceived and desired power in terms of consummatory work orientation and commitment to organizational goals. Among workers with less job-related power than they feel they should have, instrumental work orientation and isolation from organizational goals are higher among less affluent, younger, and loss educated workers. Introduction of a measure of the importance of work-related power did not help in explaining this last finding.     

Volunteers in Brazilian Hospitals: Good Citizens or Strategic Agents?

Volunteers are recognized as people devoting significant time to provide unpaid services to social organizations. In nonprofit hospitals, volunteers play three essential roles. First, they provide assistance and care to patients. Secondly, they generate strategic value through fundraising, marketing, and community relations’ activities. Third, they generate financial benefits for the institution by reducing hospital costs. This article examines such roles and contributions of volunteers at two Brazilian nonprofit hospitals. Managers at these organizations consider volunteers valuable for the psycho-social service they provide, the strategic actions they develop, the cost savings they generate, the goodwill they create, and the funds they raise. In conclusion, volunteers at both hospitals are key stakeholders whose altruistic motives as good citizens motivate them to join either of the organizations, help humanize their services, and assist with the development of strategies that make significant contributions to the improvement of performance at both locales.     

What Must My Interest in Politics Be If I Just Told You "I Don't Know"?

How much people think they follow what's going on in governmentand public affairs depends upon the context in which they areasked the question. If asked immediately after difficult questionsabout what they know of their congressman's record, they aremuch less likely to think they pay attention to public affairsthan if they are asked, first, how interested they are in suchmatters. More important, data from two independent experimentsshow that this context effect cannot be eliminated, or significantlyreduced, by interposing a buffer of questions on unrelated topicsbetween the items that are known to affect one another. Theauthors discuss the psychological significance of these findingsand their implications for survey research.     

Policing the Homeless: An Ethical Dilemma

The homeless challenge police to reconsider their social role, the constituency they serve, the alliances they should form, and the activities they should engage in. This paper considers three conceptions of the police role — law enforcement, order maintenance, and social peacekeeping — and indicates how they impinge on treatment of the homeless. The moral challenge posed by the homeless favors the peacekeeping conception, but the inadequate resources available to police make it essential that they consider alliances with social service organizations, and even some form of collective lobbying or public conscientization.     

Reconceptualizing Motherhood,Reconceptualizing Resistance

Female labour migrants face contradictory expectations. On the one hand, they are expected to be their families' and communities' economic saviours. On the other hand, they are expected to meet their maternal responsibilities even while they are abroad; otherwise, they face charges of maternal neglect. My goal in this article is to highlight how female migrant workers handle these conflicting demands. I discuss how migrant women simultaneously adapt to and challenge imposed family separation through the case study of Filipina live-in caregivers in Canada. They do this in two ways. First, they exhibit transnational hyper-maternalism which allows them to overcome accusations of neglect. They ‘mother across borders’ by providing for their families and by using technology to supervise, monitor and communicate with their children. In doing so, they reify and contest established gender roles. Second, they are active in civil society. In doing so, they highlight the negative consequences migrant women and their families face. Reconceptualized notions of motherhood characterize migrant women's transnational parenting, while the desire to ameliorate the negative consequences of family separation and reunification explain their activism.     

Cultures of cosmopolitanism

This paper is concerned with whether a culture of cosmopolitanism is currently emerging out of massively wide‐ranging global processes. The authors develop certain theoretical components of such a culture they consider ongoing research concerned with belongingness to different geographical entities including the world as a whole, and they present their own empirical research findings. From their media research they show that there is something that could be called a banal globalism. From focus group research they show that there is a wide awareness of the global but they this is combined in complex ways with notions of the local and grounded and from media interviews they demonstrate that there is a reflexive awareness of a cultures of the cosmopolitan. On the basis of their data from the UK, they conclude that a publicly screened cosmopolitan culture is emergent and likely to orehestrate much of social and political life in future decades.     

The evolution of retirement: results of the 1999 Retirement Confidence Survey

The ninth annual Retirement Confidence Survey (RCS) shows continued evidence of progress in the drive for retirement income security for American workers. However, there are still hurdles to overcome. The RCS tracks Americans' retirement planning and saving behavior and their confidence regarding various aspects of their retirement. It also categorizes workers and retirees into distinct groups based on their individual views on retirement, retirement planning, and saving. The retirement envisioned by today's workers looks different in many respects from that now experienced by current retirees. Today's workers expect to work longer than current retirees actually worked before retiring--and many say they plan to work for pay after they retire. Twenty-four percent of workers reported that they are very confident they will have enough money to live comfortably in retirement, and 45 percent reported that they are somewhat confident. However, there are indications that many may be falsely confident. The good news is that 70 percent of Americans are saving for retirement, and a growing percentage (49 percent) are going further and determining how much they need to save to fund their retirement. The bad news is that 30 percent of Americans have not begun to save for their retirement, and 51 percent have never tried to determine how much they need to save. Employers play a major role in ensuring adequate retirement preparation. Forty percent of all workers said they expect that money provided by their employer will be a major source of retirement income. Forty-six percent expect the money they put into a retirement plan at work to be a major source of income. The availability of a retirement plan at work is credited by 48 percent of savers as motivation to save. While worker education is a point of emphasis among both employers and policymakers, more remains to be done. For example, 59 percent of workers expect to be eligible for full Social Security benefits sooner than they actually will be, and an additional 19 percent admit they do not know when they will be eligible. There is evidence that education can have an impact on individual behavior. Forty percent of workers receiving educational material at work in the last year said that information caused them to begin saving (19 percent) or resume saving (21 percent) for retirement, while 40 percent said they changed the amount they were contributing to a retirement savings plan and 41 percent changed the allocation of their money in a retirement savings plan.     

Why do Victims of the Tsunami Return to the Coast?

The purpose of this paper is to clarify why people continuously live in places where a specific natural disaster comes with apparent frequency. Even after a natural disaster of tremendous scale occurs, some victims attempt to remain or later return “home” while inviting the risk of experiencing further catastrophe. Why do people opt to continuously live where they are prone to natural disasters instead of living at a distance from the coastline? Especially for those who have just experienced the tsunami; what motivates them to make the decision to go back to the coast? As the case study of a community in a fishing village indicates, people know that life near the coast is inevitably entwined with both the severity and fertility of the sea. In other words, what people know is that they cannot have one without the other. Both sides of the sea have conditioned the life of people and that is what they have adapted to. Because of their closeness to the sea, the fertility they have enjoyed and the vulnerability as a coastal community are inseparable for them. When the tsunami struck, they did not know how to save all members of the community, their homes, nor their ships. Whereas, they did know how they should adapt to the inherent instability of their coastal community and how they should revive the community. This process would unfold only after having an understanding of the way in which they needed to adapt to their local bay. As a coastal community they were ready to accept their vulnerability, even immediately after the destruction of the tsunami, as it was the condition in which to enjoy the fertility of the sea as their ancestors had done throughout history.     

When Ignoring the News and Going Hiking Can Help You Save the World: Environmental Activist Strategies for Persistence

Social movement research has long examined why activists persist. Little attention has been paid, however, to how persistent environmental activists use personalized strategies to cope with challenges. This article draws on data from 30 in-depth interviews with long-term environmental activists to shed light on this understudied phenomenon. The interviewees point to a number of strategies they use to mitigate the challenges they experience in their activism:(1) they have a self-care practice, primarily in the form of spending time in nature; (2) they adopt various personalized orientations, such as bracketing or ignoring structural environmental challenges, focusing on what they can control, deciding that they have no choice but to persist, focusing on long-term outcomes, and being realistic about the possibilities of change; and (3) they integrate work, activism, and life balance by shaping their careers and sense of life purpose around the environment. The article concludes with a discussion of whether these strategies are generalizable beyond the environmental movement.     

Boundaries of Frenchness: cultural citizenship and France’s middle-class North African second-generation

Based on 45 interviews in the Paris metropolitan area, I focus on the middle-class segment of France’s North African second-generation and use the framework of cultural citizenship to explain why these individuals continue to experience symbolic exclusion despite their attainment of a middle-class status. Even though they are successful in terms of professional and educational accomplishments and are assimilated by traditional measures, they nonetheless feel excluded from mainstream French society. Because of this exclusion, they do not feel they are perceived as full citizens. I also discuss how this segment of France’s second-generation draws boundaries around being French and how they relate to these boundaries. Despite their citizenship and their ties to France, they are often perceived as foreigners and have their ‘Frenchness’ contested by their compatriots. I argue they are denied cultural citizenship, because of their North African ethnic origin, which would allow them to be accepted by others as part of France. Applying cultural citizenship as an analytical framework provides an understanding of the socio-cultural realities of being a minority and reveals how citizenship operates in everyday life.     

Growing up fast: Implications for foster youth when independence and early adulthood collide

Foster care alumni face overwhelming challenges as they transition from care to independence. Torn between their desire to be independent, yet acknowledging they need support, they struggle to find their footing. Adopting a survivor self-reliance mind-set, they set out to earn a bachelor's degree on their own. As they struggle, they compare themselves to non-foster peers who, by enlarge, have a support system enabling them a prolonged entrance to adulthood, which provides a safety net. Without a safety net, and with a focus on independence, decisions youth from foster care make, result in few alumni earning a bachelor's degree.     

The 2012 Retirement Confidence Survey: job insecurity, debt weigh on retirement confidence, savings

Americans' confidence in their ability to retire comfortably is stagnant at historically low levels. Just 14 percent are very confident they will have enough money to live comfortably in retirement (statistically equivalent to the low of 13 percent measured in 2011 and 2009). Employment insecurity looms large: Forty-two percent identify job uncertainty as the most pressing financial issue facing most Americans today. Worker confidence about having enough money to pay for medical expenses and long-term care expenses in retirement remains well below their confidence levels for paying basic expenses. Many workers report they have virtually no savings and investments. In total, 60 percent of workers report that the total value of their household's savings and investments, excluding the value of their primary home and any defined benefit plans, is less than $25,000. Twenty-five percent of workers in the 2012 Retirement Confidence Survey say the age at which they expect to retire has changed in the past year. In 1991, 11 percent of workers said they expected to retire after age 65, and by 2012 that has grown to 37 percent. Regardless of those retirement age expectations, and consistent with prior RCS findings, half of current retirees surveyed say they left the work force unexpectedly due to health problems, disability, or changes at their employer, such as downsizing or closure. Those already in retirement tend to express higher levels of confidence than current workers about several key financial aspects of retirement. Retirees report they are significantly more reliant on Social Security as a major source of their retirement income than current workers expect to be. Although 56 percent of workers expect to receive benefits from a defined benefit plan in retirement, only 33 percent report that they and/or their spouse currently have such a benefit with a current or previous employer. More than half of workers (56 percent) report they and/or their spouse have not tried to calculate how much money they will need to have saved by the time they retire so that they can live comfortably in retirement. Only a minority of workers and retirees feel very comfortable using online technologies to perform various tasks related to financial management. Relatively few use mobile devices such as a smart phone or tablet to manage their finances, and just 10 percent say they are comfortable obtaining advice from financial professionals online.     

Policing the homeless: An ethical dilemma

The homeless challenge police to reconsider their social role, the constituency they serve, the alliances they should form, and the activities they should engage in. This paper considers three conceptions of the police role — law enforcement, order maintenance, and social peacekeeping — and indicates how they impinge on treatment of the homeless. The moral challenge posed by the homeless favors the peacekeeping conception, but the inadequate resources available to police make it essential that they consider alliances with social service organizations, and even some form of collective lobbying or public conscientization.     

A new nursing medium: computer networks for group intervention.

The PLWAs and the caregivers of persons with AD were similar in their adaptation to this new technology as a communication medium with nurses. Both groups availed themselves of the resources, both technological and personal, on the computer network. Although different in demographics, they also were similar in their ability to form and work in a traditional group structure. Nurses have historically intervened with groups, and this article demonstrates that nurses can intervene on a computer network with groups. Yalom's therapeutic factors exist in both non-face-to-face groups and traditional groups. The benefits of this technology to nurses are numerous: they can access clients in an efficient yet supportive manner; they can respond to multiple levels of need in multiple clients; and they can attend to emotional as well as more concrete needs of clients. The benefits to clients are also numerous: they can use the system at a time, frequency, and duration of their choice; they have the opportunity to be supported in self-care efforts versus being in a more dependent role; and they can engage in a normalization of their experiences. Computer networks can enhance nursing's ability to intervene with clients experiencing clinical problems.     

The meaning of family-like care among operators of small board and care homes

Thirty-six operators of small board and care homes were interviewed to explore how they conceptualize the care that they provide to frail, elderly persons. The meanings these operators attach to the care they provide reveal, through stories of “why” and “how” they provide care, both shared meanings and dimensions of difference in how they view their work. A range of motivations (the “why” of care), from altruism to economics, combine with varied styles of service delivery (the “how” of care), from full domestic integration to separate domains, to create a typology of meanings in this form of residential care. Implications of these dimensions for quality of care and social policy are derived from this typology.     

Cow as co-therapist: Utilization of farm animals as therapeutic aides with children in residential treatment

Using a mixed methodological approach, this exploratory study investigates the experiences of children who are placed in a residential treatment center that utilizes farm animals as one of its treatment approaches. The findings indicate that the children utilized the farm animals, like one would utilize the services of a therapist. Respondents indicated that they spoke to the animals, without fear that what they said would be repeated; that they visited the animals to feel better when they felt sad or angry; and that they learned about nurturing and caring for other living things. This article highlights a unique and novel approach to treatment that has not, as yet, been fully explored by the child welfare profession.     

Global Hakka: a case study

This paper is based on a case study of a small group of Hakkas who have left the village-town of Beruas in the state of Perak on the west coast of the Malaysian Peninsula to make their homes overseas – mostly in cultures which are very different from the Hakka environment in which they grew up. It looks at: the reasons why they left their hometown; how they identify themselves in their new place of residence; who they married; their offspring in relation to the their mother tongue (Hakka) and traditions; how they see the future of ‘Hakka culture’ and the social and cultural costs of living overseas and marrying outside the dialect.