An analysis of the homeworker network in Pakistan: a global justice network (GJN) perspective

Using a global justice network (GJN) approach, in this article I examine the localization of a transnational network for homeworker rights. Based on my field research undertaken in Pakistan between January 2015 and December 2017, I compare different organizing approaches to establish how a politics of vulnerability may be transformed into a politics of voice and mobility. I found that, from the vantage point of the homeworker, the process of organizing rather than the results achieved is what really matters. In the case of Pakistan, union‐style organizing by the Home‐worker Federation, which is mindful of gender and class hierarchies, enhances the homeworkers’ voice, agency and mobility, while also building translocal labour solidarities. Conversely, an NGO‐led national network, with its top–down approach, perpetuates the very hierarchies it was mission bound to dismantle, thus forcing the women to stay spatially imprisoned. Without arguing that one institutional form is superior to the other, I demonstrate that for a GJN to articulate diverse local and global struggles it must be mindful of the hierarchies and boundaries that isolate and silence marginalized workers. It must also genuinely include the grassroots in the production and transference of knowledge.     

Teaching Successful Community Practice in Social Work

ABSTRACT

This article identifies and addresses a severe problem in the management of community practice projects of students in their second and third year in the Undergraduate Social Work program at the University of Haifa School of Social Work; namely, the current binary evaluation method based on total success or failure of the project.

Using a systems approach, this study creates a framework by which to ensure effective and positive outcomes for community practice projects carried out by undergraduate social work students (Freund, Arkin & Saltman, 1999). This framework is unique in that it draws on knowledge gained from organizational and community theories, as well as instructional theories for teaching social work practice.

The proposed framework includes three components that describe the factors necessary to help transform the student's learning experience: the organization's characteristics, the student's resources, and the evaluative measures.

This inter-conceptual approach enhances the ability of the instructor, the student, and the organization to build an appropriate organizational foundation for students operating communal programs. The underlying assumption is that an integrative approach promotes a better understanding of the components essential for building and evaluating social plans conducted by social work students.     

Organization as hypertext: A metaphor from visual cultures

This article argues that visual cultures exert a profound influence at the level of the metaphorical conceptions of organizational life. It investigates two metaphors of the organization which have their roots in visual cultures: the metaphor of taking a photograph of the organization, and the metaphor of the organization as a hypertext. The diversity of these two metaphors in their conceptualisation of organizational life is illustrated, as well as their shared link with the aesthetic understanding of organization. It emerges that the metaphor of the photograph highlights the organizational knowledge which is incremental, objective and ‘subject-less’. On the contrary, the metaphor of the hypertext shows that organizational knowledge ‘always has a subject’, and that this subject may be conceived as internal to the organization and not as exclusively external to it.     

Organizational Change and Representations of Women in a North American Utility Company

Using a critical sensemaking approach, this article explores the process that leads to the formation of different types of masculinity over time. In particular it looks at organizational change programmes, the subsequent representation of organizational men and women in corporate documents and the consequences this has on the gendering of organizational culture. Annual reports from a North American electrical company, Nova Scotia Power, which underwent significant changes between 1972–2001, are used to show how the company's masculinist cultures were reflected in company policies and portrayed in the images and text in these documents. The focus of this article is on how strategic change programmes influenced different notions of masculinity over time, how these understandings were enacted through organizational policies, how this identity was (unconsciously) portrayed in images and text and what effects this had on the gendering of organizational culture.     

Open door environments as interactional resources to initiate unscheduled encounters in office organizations

ABSTRACT

In this article, we show how a common type of material environment in office organizations, namely offices with doors left open, enables and sustains the initiation of unscheduled, informal encounters. Using video recordings of naturally occurring interactions, we identify and describe a recurrent practice whereby visitors, mainly through their embodied conduct as they approach the doorway, are recognized by their recipients as initiating an encounter. We unpack the systematic practices and resources involved and analyze a series of variations through which co-workers deal with three interactional problems: obtaining the office occupant’s attention, negotiating availability, and negotiating entitlement. The article (1) demarcates a set of practices typical of unscheduled encounters in office organizations; (2) sheds new lights on how shared and fractured visual spaces can be used as resources to produce complex organizational meanings; and (3) proposes an approach of organizational activity and knowledge as inherently interactional, embodied and material.     

Diversity Management – Mittel zur Anti-Diskriminierung,neoliberales Phänomen oder alter Wein in neuen Schläuchen?

Diversity Management is getting more and more popular. This development is being criticized by agents of the gender-approach. They object that the diversity approach lacks a sufficient theoretical foundation and that it is a neoliberal concept. In this article we try to analyze the concept of diversity management with the means of the sociological systems theory and to put it in relation to the gender approach. Thereby we show that diversity management is an approach of organizational development which can proof useful for both the employees and the company.     

Using developmental evaluation as a system of organizational learning: An example from San Francisco

In the last 20 years, developmental evaluation has emerged as a promising approach to support organizational learning in emergent social programs. Through a continuous system of inquiry, reflection, and application of knowledge, developmental evaluation serves as a system of tools, methods, and guiding principles intended to support constructive organizational learning. However, missing from the developmental evaluation literature is a nuanced framework to guide evaluators in how to elevate the organizational practices and concepts most relevant for emergent programs. In this article, we describe and reflect on work we did to develop, pilot, and refine an integrated pilot framework. Drawing on established developmental evaluation inquiry frameworks and incorporating lessons learned from applying the pilot framework, we put forward the Evaluation-led Learning framework to help fill that gap and encourage others to implement and refine it. We posit that without explicitly incorporating the assessments at the foundation of the Evaluation-led Learning framework, developmental evaluation’s ability to affect organizational learning in productive ways will likely be haphazard and limited.     

Aesthetics and organizations without walls

This paper is based on ethnographic research into European art photography conducted at the end of the 1980s. Its conceptual framework is the aesthetic approach to organization studies. It shows that art photography is an organization without walls. This is a new concept that may prove very fruitful to the study of organizations. It analyses the kind of organizations that are invisible to the observer, while at the same time it questions the conventional reading of organizational boundaries. The thesis of the paper is that the aesthetic experience is the glue which cements together and delimits art photography as an organization without walls, and that culture and symbolism are crucial elements in organizations without walls. This thesis is illustrated through the evocative construction of organizational knowledge using the aesthetic approach.     

From management to leadership: a shift towards understanding the organizational complexity of multidisciplinary collaboration

Multidisciplinary collaboration is central to modern social welfare organizations, yet knowledge about the organizational context of collaboration is scarce. The study objective was to establish multidisciplinary collaboration by designing an organizational field study. The aim of this article is to explore managerial roles and perspectives during an organizational process of developing multidisciplinary collaboration. Eighteen management meetings, held during a two-year period, are analysed. The analysis reveals that the management gradually grasps the complexity of multidisciplinary collaboration; negotiations on the concept are ongoing while their point of view changes from distant to involved. The management takes leadership towards multidisciplinary collaboration through a series of legitimacy-related negotiations, illustrating the organizational and managerial contexts of multidisciplinary collaboration as well as introducing it as a new type of managerial task.     

Entwicklung einer auf Resilienz ausgerichteten OrganisationskulturDevelopment of an organizational culture aiming resilience

This article examines how resilience of organizations can be enhanced by promoting their capability for adaptation. In a first step, the current understanding of the conceptualization of organizational resilience is compared to the resilience of individuals and teams. In a second step, the article also aims to illustrate the relationship between organizational resilience and organizational culture. Based on this, the applied research and development project “TeamSafe” in collaboration with a nuclear power plant is described as an example of a resilience-oriented training concept and a method for coping with unknown situations. In this project a multi-methodological approach (observational methods, video analysis and workshops) was chosen in order to identify relevant competencies and combine them with scientific findings. By involving simulator instructors and operating teams during the development process of the training concept, crucial action knowledge of operating teams in a nuclear power plant was gained by observations in the simulator and shared between different teams. This enabled the resilience-oriented development of the organization’s culture.     

Towards a postmodern research agenda for public relations

The theory and practice of public relations are largely based on a modernist understanding of organization that privileges management perspectives and a strategic focus in the field. This article explores the possibility of postmodernism as an alternative theoretical approach to public relations. Postmodernism rejects the manager as a rational being who has the ability to determine organizational outcomes through strategies. Modernist public relations is examined as a hegemonic practice that interpellates practitioners into the system to legitimize the perspectives and actions of corporate managers as objective knowledge, particularly through discursive practices in organizational media. Public relations’ media relations role is critiqued for its creation of a hyperreality and the resulting crisis of representation. The paper concludes with suggestions for a postmodern research agenda based on reflexivity.     

Multiple Public Service Performance Indicators: Toward an Integrated Statistical Approach

Public service organizations usually produce multiple outputs,measured on different scales, giving rise to a suite of performanceindicators. The traditional approach to statistical analysisof organizational performance has been to develop a separateregression model for each performance indicator. This piecemealapproach, the article argues, may discard valuable information,as it ignores potentially important relationships between individualperformance measures. We therefore propose modeling an organization'sperformance measures simultaneously, using the methods of seeminglyunrelated regressions. The approach implicitly introduces alatent organizational variable into the regressions and maytherefore economize on the need to assemble explicit measuresof organizational characteristics. The method is illustratedusing an example from English public hospitals.     

Network stability in organizational flux: The case of in-house management consulting

This article explores the effects of organizational flux on the statics of interpersonal knowledge exchange structures. In our empirical case, organizational flux refers to high rates of personnel turnover, temporary project work, constant recombination of team memberships, and short-term collaboration. Network statics refers to the balance between forces composing and decomposing a network. Set in continuously changing organizational compositions of an in-house management-consulting unit, our study offers insights into the relationship between organizational characteristics and informal networks between experts. Against conventional intuition, we find a dense and stable structure of knowledge exchange. Furthermore, we elaborate on the two concepts of organizational flux and network statics, by comparing the observed structures with theoretical (random graphs) and empirical references (other empirical cases), and by using ERG models to account for different factors of organization, social balance, and individual attributes.     

Go and Say, “We're Shutting”: Ju Jutsu as a Metaphor for Analyzing Resistance

While it is well known that employees inorganizations may successfully resist managerialimpositions, relatively little is understood about howresistance operates. The present study utilizes amartial arts metaphor known as ju jutsu to generateinsights for understanding how resistance is exercised.The ju jutsu metaphor was chosen because it is adefensive technique whereby a physically weaker person may resist a much stronger one. Ju jutsu asmetaphor suggests resistance can be exercised bysystematically employing bodily movements which disturban opponent's balance and/or strike at physiological weak points. By exploring a case study of asuccessful example of organizational resistance, the jujutsu metaphor is utilized to generate new perspectivesfor conceptualizing and analyzing the dynamics of resistance.     

Survival in local voluntary associations

This article uses longitudinal data to explore the antecedents of survival among local voluntary associations. The literature distinguishes between deterministic and voluntaristic accounts of organizational survival. In a deterministic perspective, external selection processes determine whether organizations persevere. In a voluntaristic approach, strategic choices and organizational design are paramount. The analyses show that both perspectives have explanatory power. When it comes to avoiding organizational death, organizations can influence their destiny substantially by being extroverted, selecting a diverse and qualified board, and establishing ties to higher organizational levels.     

Exploring the Gaps between Meanings and Practices of Gender Equity in a Sport Organization

This article analyses the explanations organizational members used to make sense of the meanings and practices of gender equity. Studying gender equity as an organizational value provided a way of understanding how gender inequity is perpetuated and embedded in the culture of an organization. This study was informed by post‐structuralist feminist theory as it provided a lens for understanding and critiquing the local meanings and production of gendered knowledge, and encouraged discussion of transforming meanings and practices. This study was situated in a Canadian university athletic department in which gender equity was an espoused organizational value, but gender inequities were evident. Data were collected from in‐depth interviews with administrators, coaches and athletes, observations of practices and competitions, and the analysis of relevant documents. These data were coded and categorized using Atlas.ti. Respondents' explanations for the gap between what was espoused and what was enacted centred on two dominant, but contradictory, themes: a denial of gender inequities and a rationalization of gender inequities. These themes suggested respondents often understood inequities as expected, natural, or normal.     

‘Why Do All the Women Disappear?’ Gendering Processes in a Political Science Department

The article provides an in‐depth analysis of the gendering processes among PhD candidates in a political science department. It uses Joan Acker's theory of gendered organizations operating through four dimensions: the gendered division of labour, gendered interaction, gendered symbols and gendered interpretations of one's position in the organization. The article combines this approach with theories of hidden discrimination. The key theoretical aim is to contribute to gendered organizational theory by examining the ways in which hidden discrimination and the gendered organization work together. This generates detailed and differentiated knowledge about the mechanisms of hidden discrimination that produce gender inequalities in the department. The findings presented in this article point to the role of gendered division of labour and the lack of information about departmental practices. PhD supervision by men is a particularly strong structural barrier for women because of the gendered nature of interaction in supervision and the difficulties that female PhD students have in a male‐dominated environment. The article further contributes to debates on gendered organizations by focusing upon the gendered symbols of expertise in political science. These symbols reproduce the man as the political scientist norm and result in women interpreting their own position as marginal or as outsiders.     

Sexuality and the city: exploring the experience of minority sexual identity through storytelling

This article explores the discursive construction of sexual identity through organizational storytelling, in the London office of a global investment bank, InvestCo. Work on the identity of sexual minorities in work organizations is rare, and even more so in the context of an institution such as a bank. Minority sexual identities have largely been ignored by the organizational studies and diversity literatures, but organizations and the researchers who study them, are starting to turn their attention to this previously silenced population. A major difficulty for researchers in this area, and one which has been well researched and documented in other areas of identity construction, is how to access and research this area. This article puts forward the idea that storytelling is an effective way of exploring this still sensitive topic. The results of the research are presented according to different ways in which minority sexual identity is constructed in organizations. This includes a discussion of social identities, displayed and hidden identities, changing identities, accepted and castigated identities and finally congruent and incongruent identities. The article also identifies themes which emerge from the stories about the stories themselves; themes of hidden identities, mistakes, victimhood and resistance. Although of relevance to those interested in the experience of sexual minorities in organizations, the storytelling discursive approach opens up the subject's experiences to a wider audience interested in diversity, discourse theory, ethnography and organizational life in general. The level of access is unusual and the double level story telling research approach could be of use in other areas.     

The Moral "Technologies' of Knowledge Management

This paper uses the framework of Michel Foucault to examine the mainstream discourse of "knowledge management' (KM) in organizations. In particular, we draw on the notions of reflexivity, subjectivity, power, freedom and resistance to show how Foucault's ideas challenge contemporary uses of KM including its alignment with organizational learning and strategic change. A dominant theme of KM discourse relates to what computer technology can do for storing, sorting and distributing organizational knowledge. Indeed, a central assumption of the ideology of KM is that its systems are universally desirable. KM is often presented as a common-sense way of thinking about one's organization, and having everyone "pitch-in' through sharing knowledge is meant to ensure the company's commercial future. KM is thus represented as in the fundamental interests of workers and companies alike. In this article, we jettison the idea that KM is an unquestioned good. More specifically, we are concerned with the highly instrumental ways that knowledge is being constructed and how this influences workplace subjectivities. Foucauldian theory certainly helps with an examination of KM discourse, but we do not claim it is the only theory appropriate to this subject.