提高员工满意度的路径选择

有人勾画出这样一个三层金字塔来解释企业获利的基础来自于员工满意度：从下至上依次为员工满意度．客户满意度和企业赢利。哈佛大学的一项调查研究也表明：员工满意度每提高3个百分点，顾客满意度就提高5个百分点，而利润可增加25％-85％。如何提高企业员工的满意度呢？从人的本性上说，员工的需求是无法完全满足的，若是一味无原则地满足，企业最后肯定是要被牵着鼻子走，既被动又无助于企业的正常发展。但如果通过一些方法、技巧以及沟通，企业与员工是可以在需求与满意上达到相互的平衡点的。     

基于员工满意度的绩效提升

在人力资源管理中,人们经常提到“员工的工作满意度”问题。而员工满意度也为越来越多的企业所重视,员工满意度是衡量企业的人力资源管理是否以人为本的一个重要指标。因此,调查和不断提高员工满意度是企业追求组织绩效最大化和人力资本节省的一个重要课题。     

员工福利ABC

根据历年调查显示,”薪资福利”也许不是时时排名第一的选项,但绝对是时时刻刻萦绕在员工心头的一个重要参考因素。如同企业在衡量员工的绩效时会想方设法地用数字来量化一样,员工在衡量企业时,最终也会将他们所看重的职业发展、公司规模、企业文化等等因素折算为数字,真金白银永远是最现实的。福利,是求职者时时刻刻关心的民生问题,也是在职者永远晒不完的职场话题。     

提高员工满意度的路径选择

有人勾画出这样一个三层金字塔来解释企业获利的基础来自于员工满意度:从下至上依次为员工满意度、客户满意度和企业赢利。哈佛大学的一项调查研究也表明:员工满意度每提高3个百分点,顾客满意度就提高5个百分点,而利润可增加25%-85%。如何提高企业员工的满意度呢?从人的本性上说,员工的需求是无法完全满足的,若是一味无原     

2013职场新人工资满意度低——人人校招发布《2013初入职场员工满意度调研报告》

近日，人人公司旗下招聘网站人人校招发布了《2013初入职场员工满意度调研报告》。本次大学生雇主调研针对工作两年内的高校毕业生群体开展员工满意度调查，旨在了解初入职场的90后群体对企业管理的满意情况和关注因素，帮助企业更好地认识自身管理中的问题，优化管理制度，提升企业在校园招聘中的竞争力，同时也帮助高校就业学生更好地了解企业状况，为其提供有价值的就业参考。     

如何提升员工敬业度

员工敬业度的提升是人力资源管理中最关切的问题，也是最棘手问题，如何有效地理解和提升员工敬业度是摆在管理人员面前一件非常紧迫的事情，越来越多的公司将员工敬业度调查作为人力资源管理的必备工具，以此来检验企业管理的健康程度。员工敬业度不同于员工满意度，它不是简单地了解员工对现状的满意程度，而是从员工的所思、所感和所行的角度了解员工对组织在情感和智力上的参与承诺的程度。     

知识型企业员工满意度影响因素的实证研究

员工满意度被认为是影响员工工作绩效的重要因素,而员工满意度受很多因素的影响,文章以知识型企业员工为研究对象,提取了影响知识型企业员工满意度的五个维度:工作群体、工作环境、企业管理、工作回报、个人发展。研究发现,工作群体对员工整体满意度影响最大,个人发展对员工整体满意度影响最小。这样的结果主要是由知识型企业员工的工作状况决定的。     

性格与工作满意度

在管理心理学中,工作满意度是使用最广泛的术语之一。随着经济全球化趋势的逐渐形成,我们比以往任何时候都更强烈地意识到,企业组织不仅要追求效率和利润最大化,也要追求员工满意度的最大化,达到以利益为中心和以人为本、高满意度的双重管理目的。 工作满意度是员工对自己工作喜欢或不喜欢的感情和情绪。同时,工作满意度也是生活满意度的一个组成部分。工作满意度的提高会促进生活满意度的提高,反过来,生活满意度的提高也会促进工作满意度的提高。     

基于人与组织匹配开展招聘活动

招聘，作为员工和企业直接接触的第一站，是人才“选、用、育、留”的起点，是员工进入企业的“过滤器”，也是员工了解以致认同企业的开始。招聘效果的好坏直接影响着后续阶段员工的工作满意度、离职倾向和敬业度。在经济复苏的时代背景下，如何提升企业招聘的效果、吸引到更多的优秀人才是许多企业人力资源管理部门面临的一大课题。     

“卧槽面谈”：最后的挽留

近期，不少企业都出现了大量的跳槽现象，唐雅所在的公司也未能幸免。公司高层对此非常重视，要求人力部必须对每个离职员工进行详细的谈话，尽量对骨干员工进行挽留，实在挽留不住的也要了解他们的离职原因。人事经理将这个任务交给唐雅来做。于是离职面谈成了唐雅工作中的头等大事。她首先通过电话、邮件等方式集中对以往离职的员工进行调查，同时针对新提出离职的员工进行面谈。     

公用事业公有制的多种实现形式

分析了公用事业由国有独资经营向公有制多种实现形式转化必须把握好的几个方面。同时,政府应加强对公用事业的宏观控制力。     

Accuracy of the judgment of facial expression of emotions as a function of sex and level of education

The purpose of this study is to examine the recognition of facial expressions of six emotions as a function of sex and level of education (high school, college, university) of the subjects. Three hundred French-speaking citizens of Quebec had to judge which emotion was expressed in various facial stimuli presented on slides. Results show that overall, the recognition of emotions was very good. However, there were significant and strong differences between emotions and sex and levels of education did not have strong effects on the results.This research was supported by grant EQ-1717 from Fonds FCAC (Gouvernment du Quebec).     

浅析廊坊市加快科学发展的思路及措施

主要从思想建设、产业结构调整、城乡一体化方面探讨廊坊市抓住发展机遇,加快科学发展的思路。     

Developing understanding of the idea of communities of learners

The idea of a community of learners is based on the premise that learning occurs as people participate in shared endeavors with others, with all playing active but often asymmetrical roles in sociocultural activity. This contrasts with models of learning that are based on one‐sided notions of learning— either that it occurs through transmission of knowledge from experts or acquisition of knowledge by novices, with the learner or the others (respectively) in a passive role. In this paper, I develop the distinction between the community of learners and one‐sided approaches from the perspective of a theory of learning as participation, and use two lines of research to illustrate the transitions in perspective necessary to understand the idea of communities of learners. One line of research examines differing models of teaching and learning employed by caregivers and toddlers from Guatemalan Mayan and middle‐class European‐American families; the other line of research involves a study of how middle‐class parents make a transition from their own schooling background to participate in instruction in a public US elementary school.     

The frequency of sexual abuse and depression in a sample of street children of one of deprived districts of Tehran

The purpose of this study was to determine the frequency of sexual abuse and depression among street children who live in a deprived district of Tehran. The researchers used the K-SADS questionnaire and a clinical interview were used to evaluate depression and sexual abuse in 87 street children in Tehran. Eighteen (20.9%) of the children had been sexually abused. Depressed children were 3.2 times more likely to be sexually abused than non-depressed children. Furthermore, 26 girls (86.7%) and 27 boys (48.2%) suffered from depression. The frequency of depression demonstrated a significant association with the father's or breadwinner's history of imprisonment or unemployment. Interventional programs providing education and support should be implemented for street children.     

劳动法视域下新生代农民工权利缺失问题

中国经济崛起和城市化进程过程中农民工的贡献有目共睹,城市让生活更美好的诱惑使得中国的新老两代农民工从农村流入城市,2008年1月1日的《劳动合同法》和《劳动争议调解仲裁法》让社会看到了改善农民工权利状况的希望,然而新生代农民工的权利保护尤其是作为一名劳动者的权利保护的现状依然不如人意,没有救济的权利不是真正的权利、迟来的正义是非正义,每年岁末对于农民工权益的突击性保障并不能从根本上解决问题,把包括农民工权益保障的社会问题纳入法治框架内、通过探析新生代农民工权利阙如问题及原因进而发现从制度层面进行解决才是解决农民工权益保障问题的根本途径。     

学龄儿童健康行为研究方法述评

学龄儿童健康行为研究越来越得到重视,在未来周期性的研究中也面临着在快速发展的背景下保持较高质量、在有限的财政资源情况下持续提高、使趋势分析与修改问卷内容相适应、满足科学受众和政策受众的不同要求等挑战,因此,完善其研究方法成为当前迫切需要。     

“吸毒人员未成年子女监护问题”研讨会综述

针对吸毒人员对其未成年子女的监护不力或监护缺失的现状，深入探讨了终止、剥夺乃至转移吸毒人员监护权的问题。涉及到监护权转移实践方面的问题，与会专家提出了临时监护人，短、长期寄养家庭，机构性质的儿童之家，儿童福利院等多种监护权转移方案。对一些存有疑义的问题，则是需要系统研究、统筹规划的新课题。     

The contextualization of definitions of religion

The author insists on the need to take the social-structural context into account to evaluate the existing types of definitions of religion. Proposing a definition for the Western hemisphere, he then checks his definition against sociological studies referring to ‘new types of religiosity’ and concludes that sociologists should differentiate between meaning systems – of which religion is a sub-division – and spiritualities. In a second step, he discusses two sociological theories about religion and insists that sociologists should be more careful in using such theories by taking into consideration the type of religion the theory is concerned with. Finally, he suggests that rational choice theory and secularization theory might well be integrated and applied in a European context if we move to the level of the competing existing meaning systems.