The social processes of interorganizational collaboration and conflict in nonprofit organizations

This article takes a qualitative approach to research in advancing knowledge of the social process by which interorganizational relationships are established and nurtured in nonprofit organizations. The findings reveal that a balance of dependence and autonomy is needed for initiating interorganizational relationships. These relationships are stabilized at the interpersonal level through positive attributes (attitudes, perceptions, and trust) and interpersonal ties of individuals representing their organizations. Sources of conflict, such as value differences, divergent goals, and personality clashes, also influence the working relationships of these organizations.     

Is interpersonal trust a necessary condition for organisational learning?

Abstract

The organisational behaviour and management literature has devoted a lot attention on various factors affecting organisational learning. While there has been much work done to examine trust in promoting organisational learning, there is a lack of consensus on the specific type of trust involved. The purpose of this paper is to highlight the importance of interpersonal trust in promoting organisational learning and propose a research agenda to test the extent of interpersonal trust on organisational learning. This paper contributes to the existing organisational learning literature by specifying a specific form of trust, interpersonal trust, which promotes organisational learning and proposing a future research direction. The paper is organised as follows: firstly, a common conceptualisation of organisational learning is revisited. Secondly, the existing literature on trust reviewed and salient points on how interpersonal trust enhances organisational learning discussed. Finally, a research agenda to test the extent of interpersonal trust on organisational learning is being set out.     

The evolution of interorganizational trust in cross‐sector collaborations: Two comparative cases from China

This study views interorganizational trust as a dynamic process and examines it in two cross‐sector collaborations in community development. Based on in‐depth case study, we conceptualize the evolution of interorganizational trust into four distinct stages: initial propensity, boundary spanning, diffusion and normalization. The findings show that sustainable cross‐sector collaboration requires the full evolution of interorganizational trust. The findings also highlight the importance of internal motivation and the participation of third parties. In addition, while formal rules contribute to rational trust, informal rules arising from interactive experiences can complement formal rules and promote emotional trust.     

Factor Structure of the Adolescent Clinical Sexual Behavior Inventory

ABSTRACT

An inability to identify betrayal may increase risk for victimization. Harm perpetrated by close others early in life may impair the ability to identify betrayal and develop trust. Dissociation may facilitate impaired betrayal awareness. The present study examined the impact of high betrayal trauma on state dissociation and betrayal awareness in a college sample (N = 216). Self-report measures were used to assess trauma history and state dissociation. Awareness for betrayal was measured using a drawing depicting an ambiguous interpersonal interaction between an adult and a child. We hypothesized that high betrayal trauma would be associated with both more state dissociation and lower awareness for betrayal. Participants with histories of high betrayal trauma reported high levels of state dissociation. Contrary to our second hypothesis, high betrayal trauma did not directly predict impaired betrayal awareness. State dissociation contributed significantly to betrayal awareness. Implications of findings for theory and practice are discussed.     

The Parameters of Agency-School Social Work Educational Planning

Abstract

Reduced financial support and increased service demand have led many human service administrators to undertake coordination activities with other organizations in order to maintain services for clients. Many social work administrators have little understanding of interorganizational theory and techniques. This paper suggests, from a political economy perspective, that interorganizational theory and practice skills should be further developed in the social work administration curriculum. As a step in this direction, the paper first identifies key interorganizational concepts and research. Factors crucial to successful coordination are then summarized, and strategies for promoting successful coordination are detailed, with attention to benefits and costs of each strategy. Finally, the paper describes several alternative ways to integrate interorganizational content in the social work administration classroom and field placement.     

The Policy Outputs and Conflicts of Large Communities from an Interorganizational Viewpoint

Abstract

An interorganizational framework is employed to merge elitist, pluralist, and dialectic perspectives on the community in this pilot study of 36 large United States cities.

An interorganizational framework is employed to merge elitist, pluralist, and dialectic perspectives on the community in this pilot study of 36 large United States cities.

Where organizations fail to abound, power may be wielded by an organized elite over an unorganized mass, thereby creating the conditions of polarized conflict, undampened by the crosscutting and issue-specific lines of coalition and conflict existing in organizationally richer environments. The indicators of community decentralization did indeed have independent effects upon the absence of conflict, measured by flouridation of the municipal water supply.

Decision by coalition lends special significance to linkage-providing organizations, such as large-scale and diversified municipal government. The idea of organizations with plural interests and values suggests that centralized governments either are weak or exist in organizationally barren communities; neither alternative is conducive to collective community action. The finding follows that seven different community outposts, each one requiring interorganizational cooperation, were positively affected by the scale and diversification of municipal government and/or by its decentralization.

All of this suggests that various small conflicts serve to prevent large ones in the multiorganizational setting and that the power of organizations, even government agencies, depends upon their capacity for coalition-formation, whatever the degree of their political autonomy.     

Negotiating Interorganizational Orders*

Strauss' (1978) negotiation paradigm is used to analyze interorganizational relations leading to development of a complex of eleven rehabilitation agencies. Analysis is based on records over a twenty-five year period and four years of participant observation and interviewing. The structural context for the negotiations is described in terms of over-lapping societal, communal, interorganizational, organizational, and interpersonal levels. The analysis points out the importance of covert, informal negotiations to interorganizational relations. The negotiators who initiated the process employed a strategy of multiple-linked negotiations in which they attempted to select negotiators from the other organizations and the issues to be negotiated. Stakes were manipulated according to a cost-reward-involvement formula. Problematic issues were dealt with in informal covert negotiations which preceded overt negotiations in a peer type council. Consideration of the negotiation process aids in understanding several problems in interorganizational relations: power and autonomy and the consequences of interlocking directorates. The negotiated order approach suggests several lines of additional research.     

Spill‐Up and Spill‐Over of Trust: An Extended Test of Cultural and Institutional Theories of Trust in South Korea1

In comparison to the heated debate over the origins of trust in political institutions, few studies have empirically examined the linkage between trust in political and nonpolitical institutions at the individual level. In this study, we utilize a two‐step methodology to investigate attitudes toward the government in the broader context of attitudes toward related nonpolitical institutions in South Korea. Results from latent class analysis reveal that political trust is an integrated part of a more general set of attitudes toward social and economic institutions. In addition, results from multinomial logistic regression analysis corroborate past studies that found a positive relationship between perceptions of institutional performance and trust in institutions while partially supporting theories advocating the importance of interpersonal trust for institutional trust. This study points to the possibility of interpersonal trust “spilling up” to trust in institutions and the likelihood that trust in one institution “spills over” to trust in other related institutions.     

Interpersonal trust and voluntary associations: examining three approaches

The relationship between interpersonal trust and membership in voluntary associations is a persistent research finding in sociology. What is more, the notion of trust has become a central issue in current social science theorizing covering such diverse approaches as transaction costs economics or cognitive sociology. In different ways and for different purposes, these approaches address the role of voluntary organizations, although, as this paper argues, much of this thinking remains sketchy and underdeveloped. Against an empirical portrait of this relationship, the purpose of this paper is to assess such theorizing. We first set out to explicate major approaches to trust in economics, sociology and political science, using the non-profit or voluntary organization as a focal point. We then examine the various approaches in terms of their strengths and weaknesses, and, finally, identify key areas for theoretical development. In particular, we point to the social movement literature, the social psychology of trust, and recent thinking about civil society.     

Social Capital,Interpersonal Trust,and Public Housing

Abstract

Addressing the relationship between housing tenure and social disadvantage, this research examines social capital among public tenants in Australia, concentrating on their level of interpersonal trust and confidence in a range of public institutions. Through multivariate analyses of national survey data it also profiles the social and political background of public housing tenants. As expected, public tenants tend to have lower incomes, lower levels of education, and working-class backgrounds, or do not identify with any class location at all. They are less likely to be married or in de facto relationships than people in other housing tenures, but are more likely to identify with the Australian Labor Party than with the Coalition parties. Although public housing tenants have access to secure and affordable housing, they appear to be generally less trusting than private renters or homeowners and exhibit less confidence in government institutions such as the Australian parliament. Public housing tenants express lower levels of interpersonal trust even controlling for a range of social background factors, suggesting that as a form of tenure, public housing in some ways exacerbates the disadvantage of tenants.     

Parents' Marital Status,Father-Daughter Intimacy and Young Adult Females' Dating Relationships

Abstract

The affective relationships of young adult females and their fathers were investigated for effects on dating relationships, dating anxiety, and interpersonal trust. Ninety-six college females, 66 with married parents and 25 with divorced parents, completed questionnaires about father-daughter intimacy, dating satisfaction, dating anxiety, and; trust. It was hypothesized that females with divorced vs. married parents, and females scoring lower on the intimacy scale, regardless of family structure, would experience less father-daughter intimacy, lower dating satisfaction and trust, and higher dating anxiety. Multivariate analysis of variance showed that females with divorced vs. married parents experienced significantly less intimacy with their fathers but similar levels of trust, anxiety, and satisfaction. Comparisons of females high and low in father-daughter intimacy showed no differences in trust, anxiety, or dating satisfaction. The relative importance of parents' marital status versus other factors relevant to divorce (e.g., intimacy, presence of a stepfather) will be discussed.     

Nonprofit and public sector interorganizational collaboration in disaster recovery: Lessons from the field

Recent disasters have identified that interorganizational collaboration is often fraught with complexity. This article explores interorganizational collaboration in the nonprofit and public sectors during the disaster recovery efforts after a catastrophic flooding event. Based on a series of in‐depth interviews with practitioners involved in the recovery following a flooding event, the findings offer insights into the barriers and mechanisms used to facilitate collaboration. In disaster recovery, collaboration is reliant on established interorganizational structures and trusting relationships. Role clarity is the link between these two characteristics, and this article posits the association between this and the concept of swift trust to facilitate collaboration. Theoretically, this article extends an existing multidimensional model of collaboration into the context of emergency management. Importantly, it also offers a tangible output for industry in the form of an aide‐mémoire for collaborating in disaster recovery.     

Networks of social capital: Extending a public relations model of civil society in Peru

Scholars have argued that public relations can and indeed must be used to improve society. This article builds on the work of Taylor and Doerfel (2005), who advocated for the continued study of civil society through the lens of public relations theory. This study contributes to a normative public relations model of civil society by examining how interorganizational relationships, which may initially be established for purposes of resource exchange, benefit civil society through the creation and maintenance of social capital. The study examined a segment of Peruvian civil society dedicated to media development, as media is a key partner in building civil society (Taylor, 2009). The results of the study help to explain how interorganizational relationships contribute to the creation of social capital in a civil society network, and how certain network positions are integral to maintaining the social capital of a community of actors. Implications for the role of public relations in building and maintaining networks of interorganizational communities are discussed.     

Male Responsibility in Sexual Activity and Family Planning: Perspectives of a College Mental Health Professional

Abstract

Social movements of the previous two decades have forced a reevaluation of the traditional male role in sexual activity and family planning. Men are now expected to be active, responsible participants in decisions and actions concerning contraception, child care, pregnancy, partner satisfaction, and emotional bonding. While a number of rational “shoulds” have been advanced as guidelines for healthy, responsible male functioning, the actual behavior exercised is often a function of more irrational or conflicted motivations. The focus of this paper is an examination of motivations underlying maladaptive decisions by college males in the areas of sexual intercourse, contraception, and partner pleasure. The motivations involved in decisions to engage in sexual intercourse are classified and discussed along interpersonal and intrapersonal dimensions. The motivations involved in the use or nonuse of contraceptives are classified and discussed through use of Horney's interpersonal nomenclature. The motivations involved in the failure to give pleasure to one's partner are classified and discussed through use of sexual character types adapted by the author from Millon's personality typology. A societal influence on male lovemaking is also addressed. Concluding remarks address the difficulty of precisely defining male responsibility in sexual activity and family planning.     

Trust, repute and the role of non-profit enterprise

This article examines the trust hypothesis: the claim that asymmetric information can explain the existence of non-profit enterprise in certain markets. We argue that this hypothesis, in order to be viable, has to meet three challenges: ‘reputational ubiquity’, ‘incentive compatibility’ and ‘adulteration’. Drawing on modern agency theory, we conclude that the trust hypothesis stands on shaky ground. It can be sustained only under particular conditions that have been neither carefully described in theory nor subject to empirical assessment. The available evidence, patchy and inadequate as it is, seems to suggests that there are some ownership-related differences in aspects of organisational performance connected with asymmetric information. However, there is little evidence that this relates to trustper se or provides a rationale for the existence of non-profit ownership in these industries. We conclude with a plea for substantial research on consumer expectations and provider motivations. Visiting Associate Professor at Rutgers University, New Brunswick, New Jersey.     

Los determinantes y consecuencias de la desconfianza en México1

This paper analyzes the relationship between interpersonal trust and the trust in different institutions as well as its involvement with sociodemographic and political culture-related variables and its connection with associativism. For this, 1993 and 2000 national surveys where used. The results show that there is independence between interpersonal trust and the trust in institutions, because they are built by different processes. There is also a slight relationship between sociodemographic variables and political values or ideology. Interpersonal trust is linked with active participation in associations, which may point out that it is associated to specific forms of social organization. On the other hand, trust in institutions seems to respond more to the behavior of the political system, its performance, and how it is evaluated. Besides, it appears that the trust is influenced by age or place of residence. Older persons and those living in small villages are associated with conservatism. Non-political institutions (such as religion, unions, etc.) could be affected by policy performance.     

Why Social Capital Subverts Institution Building in Risky Settings

This article considers the problem of fostering confidence in institutions in a post-war context. Situated in post-war Bosnia, this article examines interactions between citizens and representatives of municipal governments on newly established local planning committees to demonstrate that an individual's confidence in an institution and his/her trust in a social intimate who works in that institution are sociologically different phenomena with correspondingly different outcomes for institution building. Contrary to the assumption that increased social capital and interpersonal trust positively affect democratic institutions, this article shows that interpersonal trust may actually undermine the development of institutional confidence.

Sources of socialization for interpersonal trust: an exploration of low-income Black adolescents’ experiences

Much of the literature on interpersonal trust is quantitative in nature, using scales developed primarily with White middle-class and upper-class adults. To understand how another racial group of a different socioeconomic background and age views interpersonal trust, we considered the experiences of 22 low-income Black adolescents. The adolescents participated in a relationship education program and were interviewed about their interpersonal trust experiences. Results of a qualitative data analysis revealed that most adolescents defined interpersonal trust based on honesty and fidelity, with a particular emphasis on monogamy in romantic relationships. Adolescents identified direct messages from family members and personal relationship experiences as sources of socialization for interpersonal trust. Although some adolescents reported that the relationship education program enhanced their understanding of and willingness to trust, others maintained that trust can only be learned through personal experiences. Though the adolescents generally trusted family members, they experienced challenges trusting friends and romantic partners. Despite this, adolescents considered interpersonal trust a vital and a necessary part of romantic relationships. We discuss implications of the findings for relationship stability and satisfaction.     

信任缺失:新生代农民工身份建构与政治认同

新生代农民工城市融入的本质是新生代农民工与城市市民、城市社会组织及政治的互动与认同,这种互动与认同以信任为基础。其中人际信任、组织信任与政治信任分别构成新生代农民工身份建构的基础、融入城市的社会资本与政治认同的基础。由于当前社会人际信任缺失、组织信任匮乏与政治信任偏低,导致新生代农民工陷入身份建构与政治认同困境。因此只有通过修复新生代农民工的人际信任、增进其组织信任、重构政治信任方能构建起积极的身份认同。     

Explaining Trust in Canadian Charities: The Influence of Public Perceptions of Accountability,Transparency, Familiarity and Institutional Trust

Public trust of nonprofits can augment social benefits of the nonprofit sector by enhancing engagement of the general population in the sector. This study analyzed cross sectional data collected from a random sample of Canadians (n?=?3853) to test the effects of respondents’ perceptions of financial accountability, transparency, and familiarity of charitable nonprofits, along with the effects of trust in key institutions on their general trust in charitable nonprofits. Results show that each factor (except for trust in government institutions) has a significant effect on the level of trust respondents had in charitable nonprofits. The study helps advance our understanding of what contributes to trust in charitable nonprofits among Canadians and offers suggestions on how nonprofits can garner greater trust with the population.