Towards a socio-oecotechnology

The paper will attempt to demonstrate that within the broad ambit of the socio-technical model there is scope for development and for a degree of innovation. Two aspects of the model will be progressed and to some extent integrated. Firstly, I will argue that the joint optimisation (JtO) concept has not been elaborated and emphasised as much as it deserves and it needs to be sharply differentiated from the widely used notion of maximisation. Secondly, using JtO, I will extend the two system socio-technical model to a troika model by including the impact of technology on the oecological environment.¹ To obtain the best overall results, JtO has to be achieved between three systems: the social, the technical and the oecological. In this way, the extended model will engage with the public’s rapidly growing awareness of environmental hazards for which it frequently blames technologies. This extension also raises the socio-technical model from the micro- to the meso- and macro-level which was always the intention of the early pioneers. These theoretical developments will be treated heuristically and briefly illustrated by two case examples from recent research.     

The politics of evaluation research

Despite enormous outlays of federal monies for social programs in the United States, many social problems toward which these funds have been directed have shown little remission. In some cases, the problems have worsened. Increasingly, social planners and administrators are being required to offer some proof concerning the efficacy of their particular program before Congress will refund them. Evaluation research has come to serve this legitimization function. Unfortunately, because of the nature of the political environment surrounding evaluation research, “objective” research often proves impossible. Even the most carefully designed and well-implemented evaluation is often sabotaged by political factors. The nature of the roles that various actors in the political environment feel compelled to play vis à vis evaluation research creates problems that directly affect ultimate research quality. This article seeks to identify the nature of this problem, how it is manifested in the behaviour of various people in governmental power structures and how an environment might be designed to reduce the political volatility of evaluation research.     

How to build social capital with leadership development: Lessons from an explorative case study of a multibusiness firm

The organizational impact of leadership development practices is still not fully understood. Research confirms that in some cases effects can be found and in others not. Most of these attempts search for contribution to a company's human capital. A contribution to social capital development remains an unexplored source of variance in understanding how leadership development impacts organizational performance. This paper therefore explores—from a strategic management perspective—how leadership development practices may contribute to social capital development. We chose the strategic context of a large multibusiness firm in which social capital across business units play an important role for competitive advantage. The exploratory case study reveals that: 1) Social capital differs regarding its intensity and develops through stages characterized by contact, assimilation, and identification experiences. 2) Leadership development practices differ in their potential contribution to social capital development stages and should therefore be designed accordingly.     

Dying for charisma: Leaders' inspirational appeal increases post-mortem

In the present research, we shed light on the nature and origins of charisma by examining changes in a person's perceived charisma that follow their death. We propose that death is an event that will strengthen the connection between the leader and the group they belong to, which in turn will increase perceptions of leaders' charisma. In Study 1, results from an experimental study show that a scientist who is believed to be dead is regarded as more charismatic than the same scientist believed to be alive. Moreover, this effect was accounted for by people's perceptions that the dead scientist's fate is more strongly connected with the fate of the groups that they represent. In Study 2, a large-scale archival analysis of Heads of States who died in office in the 21st century shows that the proportion of published news items about Heads of State that include references to charisma increases significantly after their death. These results suggest that charisma is, at least in part, a social inference that increases after death. Moreover, they suggest that social influence and inspiration can be understood as products of people's capacity to embody valued social groups.     

How power relations structure the evaluation process for HRD Programmes

Centring on the impact of power and politics embedded in the evaluation of training programmes, this study aimed to understand how organizational power relations affect the evaluation process for a training programme. A qualitative case study for the managerial leadership development programme of a Korean insurance company was designed. The HRD practitioners held control throughout the evaluation, and their dominant power was maintained and reproduced by other stakeholders' recognition of their expertise in training and development area. However, due to the structural relationship between the HRD unit and the corporate management, the HRD practitioners perceived themselves as marginalized. Unequal power relations were sustained in the evaluation mostly by stakeholders' self-regulation of their conduct in terms of norms, standards and expectations about their roles. This study found that despite the immense criticism of reaction measures, their continuing use in evaluation could be traced to their meaning as a political bargaining tool.     

Policies as theories

The received view of the scientific method, as represented for instance by logical positivism, has only historical interest for the specialists, but it is still widely, if implicitly, held by decision and policy analysts. On the other hand, recent developments in philosophy and the history of science, which stress the fallibility of theories and the social and historical character of scientific knowledge and criteria, have not yet been assimilated by analysts. This paper argues that these recent methodological developments offer important insights into many theoretical and professional problems facing students of policy-making. Thus, an appreciation of the craft aspects of scientific inquiry not only clarifies the subtle relationship between theory and practice in any type of systematic analysis, but also suggests a conceptual model of the analyst's task that is quite different from the conventional decision-making paradigm. Again, Popperian and post-Popperian views of the evolution of knowledge are shown to be relevant to the evaluation of policies and to the study of their development. Particularly important in this respect is the notion, due to Lakatos, of problem shifts in competing research programmes. Even the role of advocacy in policy arguments appears in a new light after we realize the importance of persuasion and propaganda in the history of scientific development. There are reasonably well-defined situations in which the use of persuasion, far from violating the analyst's code of professional behavior, is not only unavoidable but also rationally justifiable.     

The role of the audit committee in Thailand: a mature monitoring mechanism or an evolving process?

Following the East Asia financial crisis of 1997 in common with other countries, Thailand mimicked a series of governance measures, including the mandatory formation of audit committees (AC), that were designed in western developed nations with diffuse share ownership, although evidence about the success of these measures in developed nations is mixed. This research contributes to understanding of the role of ACs in a non-English speaking developing country, where share ownership is concentrated, rather than diffuse. It examines the perceptions of audit committee members, investors and analysts about the roles ACs perform and the importance of these roles. To obtain a large number of responses we have used a questionnaire survey method. We adopt Spira’s (Corporate Governance: an International Review 6(1):29–38, 1998) model of evolutionary development of ACs in which they are characterised as developing along a continuum from an ‘infant’ to a ‘mature’ stage of development, although such development need not be linear. The majority of our participants report that ACs perform roles that are in line with international guidelines, but this appears to reflect a passive role in terms of complying with, rather than developing guidance and regulation. Our evidence reveals that the ACs placed greater emphasis on internal control systems, including internal audit and review of audit fees, than on roles associated with external audit and financial statements, indicative of an early stage in the process of evolutionary development.

Building Public HRM Capacity in Latin America and the Caribbean: What Works and What Doesn't

Public HRM in developing countries in Latin America and the Caribbean is different than in the United States because the development of administrative systems in general (and public personnel systems in particular) in less developed countries tend to evolve along a single track toward the model of increased rationality and transparency valued by international lenders as indicators of effective government and economic development. With respect to public HRM systems, this generally involves a sequential transition from statehood to patronage, from patronage to civil service, and from civil service to a range of alternative personnel systems. Development is a complex process affected more by economic, political and social conditions within each country, and their impact on civic culture, government and public administration. Examination of five examples from Latin America and the Caribbean shows that developing public HRM capacity can be done rightly or wrongly, depending on decision-makers' willingness to remember and learn from history and development management experience.     

Elements and strategies of an effective provider integration strategy

Regardless of the outcome of the debate in our nation's capitol, a health care revolution is sweeping the nation. In fact, if the debate lasts much longer, policy makers will be playing catch-up and responding to policies already in place in the trenches. Everywhere we turn as health care leaders, there is evidence of major change on the horizon. Reimbursement methodologies are undergoing radical alteration, traditionally stable institutions are being challenged, new organizational models are evolving, the types and roles of providers best suited to provide care are being questioned, and consumer expectations are being heightened. One of the basic strategies that is receiving attention throughout the country as a response to all this change relates to the development of integrated delivery organizations (IDO), integrated delivery systems (IDS), or integrated delivery networks (lDN). This article discusses these emerging systems in terms of health care reform, describes the rationale for their creation, and provides some strategies for their successful development.     

The Determinants of the Boundary-spanning Functions of Japanese Self-initiated Expatriates in Japanese Subsidiaries in China: Individual Skills and Human Resource Management

Self-initiated expatriates (SIEs) who work for a subsidiary of a multinational enterprise from their country of origin and hence are familiar with both countries' language and culture can be expected to act as boundary-spanners between the assigned expatriates sent from the parent country and host country nationals, and between the headquarters and the subsidiary. We develop a new model of boundary-spanning that encompasses both individual and organizational antecedents and validate the model using survey data from Japanese-affiliated companies in China. We find that familiarity with Chinese language and culture and the potential dual allegiance of SIEs contribute to enhancing their boundary-spanning behavior. We also find that relationships of trust among the parties concerned (social capital) and global career opportunities for such self-initiated expatriates (geocentric staffing) have positive influences on their dual allegiance. Finally, normative and systems integration of human resource management are associated with increasing levels of social capital and geocentric staffing.     

Value drivers of social businesses: A business model perspective

Hybrid organizational forms that combine commercial and welfare institutional logics play an increasingly important role in addressing the grand societal challenges we face today. Building on the literatures on hybrid organizations and social business models, we explore the characteristics of social businesses from a business model perspective. This study seeks to better understand the particularities and value drivers of hybrid social purpose in contrast to purely commercial business models. We follow a grounded theory approach and our findings are based on interview data from 17 social business firms. Building on social businesses' identified particularities, we propose four value drivers of social business models: 1) responsible efficiency, 2) impact complementarities, 3) shared values, and 4) integration novelties. We link our findings to the literature, contributing new insights into social businesses models and implications for practitioners.     

Measurement and control in marketing

Various reasons for the comparative lack of success of management science in marketing are examined in general, but provocative, terms. There are the basic complexity of the market, the volumes of often unreliable data, the division between the various measurement and control professionals involved in marketing. There are the different perspectives, time scales, rewards and objectives of the brand manager and the management scientist. Some similarity of intellectual approach, perhaps even arrogance, does little to improve common understanding. But the central obstacle to progress is the “3M Problem”: how much Money should be devoted to Measurement and control relative to direct Marketing activities?A general increase in educational and professional standards is called for, with a clear division of roles between the generalist, the specialist and the academic management scientist. The 3M Problem is thrown out as a challenge to the academic.     

关于大型社会项目管理的系统思考

本文试图应用物理-事理-人理系统观点,结合作者参与的世界银行对中国实施支持的中国劳动力市场建设“职业培训与劳动力市场建设”项目之子项目“中国劳动力市场监测、评估与经验传播”项目的部分监测、评估分析策略方案设计工作,借鉴美国、世界银行及一些发展中国家监测、评价管理大型社会项目经验方法,探讨如何在我国进行有效管理评价大型社会项目。     

Path to “Stardom” in Globally Distributed Hybrid Teams: An Examination of a Knowledge‐Centered Perspective using Social Network Analysis

Although distributed teams have been researched extensively in information systems and decision science disciplines, a review of the literature suggests that the dominant focus has been on understanding the factors affecting performance at the team level. There has however been an increasing recognition that specific individuals within such teams are often critical to the team's performance. Consequently, existing knowledge about such teams may be enhanced by examining the factors that affect the performance of individual team members. This study attempts to address this need by identifying individuals who emerge as “stars” in globally distributed teams involved in knowledge work such as information systems development (ISD). Specifically, the study takes a knowledge‐centered view in explaining which factors lead to “stardom” in such teams. Further, it adopts a social network approach consistent with the core principles of structural/relational analysis in developing and empirically validating the research model. Data from U.S.–Scandinavia self‐managed “hybrid” teams engaged in systems development were used to deductively test the proposed model. The overall study has several implications for group decision making: (i) the study focuses on stars within distributed teams, who play an important role in shaping group decision making, and emerge as a result of a negotiated/consensual decision making within egalitarian teams; (ii) an examination of emergent stars from the team members’ point of view reflects the collective acceptance and support dimension decision‐making contexts identified in prior literature; (iii) finally, the study suggests that the social network analysis technique using relational data can be a tool for a democratic decision‐making technique within groups.     

Multinationality and performance: A synthetic review and research agenda

This paper provides a reflective and synthetic review of the literature on the relationship between a firm's multinationality and performance. It revisits the main theories and demonstrates a gradual shift from the traditionally equilibrium‐oriented theorization to the recent dynamics‐oriented perspectives. It also examines the current status of empirical inquiry and identifies some important voids. The following areas are highlighted for further conceptual development and empirical investigation: (1) conceptual refinement and measurement of multinationality as a construct; (2) cost‐efficiency implications of multinationality; (3) impact of internationalization motivations on both multinationality and performance; (4) two‐way relationships between multinationality and performance; and (5) moderating roles of important external and internal contextual factors.     

Human Agency in Disaster Planning: A Systems Approach

Current approaches to risk management place insufficient emphasis on the system knowledge available to the assessor, particularly in respect of the dynamic behavior of the system under threat, the role of human agents (HAs), and the knowledge available to those agents. In this article, we address the second of these issues. We are concerned with a class of systems containing HAs playing a variety of roles as significant system elements—as decisionmakers, cognitive agents, or implementers—that is, human activity systems. Within this family of HAS, we focus on safety and mission‐critical systems, referring to this subclass as critical human activity systems (CHASs). Identification of the role and contribution of these human elements to a system is a nontrivial problem whether in an engineering context, or, as is the case here, in a wider social and public context. Frequently, they are treated as standing apart from the system in design or policy terms. Regardless of the process of policy definition followed, analysis of the risk and threats to such a CHAS requires a holistic approach, since the effect of undesirable, uninformed, or erroneous actions on the part of the human elements is both potentially significant to the system output and inextricably bound together with the nonhuman elements of the system. We present a procedure for identifying the potential threats and risks emerging from the roles and activity of those HAs, using the 2014 flooding in southwestern England and the Thames Valley as a contemporary example.     

Defining goals—A systems approach

Most planning strategies include a goal development phase, yet very little concrete information is available in the program planning literature to help the planner know what a goal is or should be. Goals play an important role in systems theory and the theory offers a structure for the careful defining of goals. This article identifies the function of goals in systems as being the facilitation of evaluation and control. From this system functional analysis viewpoint, several specific characteristics of goals are derived and discussed.     

Advancing Theory in Entrepreneurship from the Lens of Operations Management

Early writings in economics describe the entrepreneur's role in terms of bearing the uncertainty inherent in new undertakings. Much of the research published in the pages of Production and Operations Management deals with management under uncertainty. The shared concerns over the impacts of multiple types of uncertainty suggest that research on Operations Management (OM) can play a role in the development of theory in entrepreneurship. We discuss aspects of such a role from two perspectives. First, we consider several topics in the OM literature that have clear applications or parallels in entrepreneurship. These topics include innovation, the management of technology, new product development, flexibility, and hedging strategies. Understanding these topical connections should aid in the development of tools and applications central to the practice of entrepreneurship. On another level, when we consider how the approaches to many of these topics in OM are grounded in theory adapted from Operations Research and Economics we argue that these same roots can be used as starting points for the development of theory in entrepreneurship. As examples, we will argue that the theoretical bases supporting robust optimization, stochastic dynamic programming, and even Total Quality Management can also serve as foundations of theories about the roles, practice, and behaviors of entrepreneurs.     

ACCOUNTING SYSTEMS: THE RELIABILITY APPROACH TO INTERNAL CONTROL EVALUATION

Recent developments have increased the value to management of objective methodologies for the evaluation of accounting internal control systems (AICS). The Foreign Corrupt Practices Act requires management to assure the accuracy of these systems. The process of evaluation of AICS by both management and external auditors is judgmental in nature. The few attempts at modeling AICS have not been implemented by firms due to the lack of realism, difficulty of modeling behavioral systems, lack of cost effectiveness, and lack of understanding by practitioners. For these reasons, the role of the decision scientist has been limited. The research reported here attempts to demonstrate feasibility of a reliability model. A typical accounting system for raw material purchases is modeled via a simulation routine. The effects of internal control weaknesses on ending dollar balances is determined by performing sensitivity analysis. After summarizing these effects, the reliability model is formulated for the same control system, and the analysis is repeated and the results compared with those obtained in a simulation model.