Services publics et fractures de la ville. La « pensée publique » entre diversité, éclatement et souci du rapprochement

This review of publications, mostly written during the 1990s, examines the links between scientific expertise and public (in the first place central) authorities’ priorities with regard to public services in urban areas in France. The relations between “public services” and the “city” refer to a many-sided reality at the center of specialized discussions that do not lend themselves to generalization. The relations between these two subjects can be seen from three angles: the territorial supply of services; their relations with the environment; and the norms for thinking about and justifying the changes under way. Regardless of the angle chosen, three themes can be identified in talk about public services and urban areas: diversity, fragmentation and proximity. The publications examined in this review represent a mixture of heterogeneous studies, more or less dependent on requests from public institutions. These variable and varying requests provide evidence of the state’s hesitations about how to cope with social and urban changes.     

A holistic approach to stakeholder management: A rhetorical foundation

The day-to-day concerns of managing stakeholders are a critical matter for public relations practitioners and scholars alike. “Stakeholder theory” subsumes the knowledge base about stakeholders, who are individuals and groups who affect or are affected by an organization's actions. This article argues that a holistic view of stakeholder management rests on rhetorical grounds and concerns answering three fundamental questions: (1) How are stakeholders created? (2) How can relationships with stakeholders be maintained? and (3) How can relationships with stakeholders be improved? Example cases are used to demonstrate how retrospective analysis reveals the effectiveness of stakeholder management approaches. Ultimately and most important, the combination of theory and case analyses are synthesized into a prospective approach to stakeholder management that organizations may use during strategic planning.     

市场主导下的快速城市化地区更新规划初探——以深圳市香蜜湖为例

快速城市化背景下,随着经济的快速增长和城市空间的不断拓展,通过城市更新进行存量土地资源的整合和潜力挖掘,已经成为实现城市社会经济可持续发展的重要途径。同时,深圳相对成熟的市场化环境也使得当地城市更新面临着更加复杂的局面。本文试图通过对深圳近年来城市更新规划实践的梳理,基于实证分析总结市场化背景下城市更新的经验和教训,为国内其他城市的城市更新实践提供一些参考。     

Transforming the city: The potential for urban ethnographies of PR: The case of Latin America

Framed within García Canclini's concept of cultural hybridity, this paper will argue that “the city” and, consequently, the field of urban anthropology, offers great potential for the study of public relations and its audiences. Urbanisation will be one of the twenty-first century's biggest drivers of global economic growth (Dobbs et al., 2011) and public relations efforts will need to adapt to reflect the shifting urban environment. We will propose that cities provide opportunities for exploring the meanings, confines and possibilities of public relations as a socio-cultural practice. We will consider how ethnographically-inspired research can help us to further understand how public relations is understood and practised, both formally and informally, in large metropolitan cities and how public relations is influenced by, and can contribute to, urban cultural life. We will propose an ethnographic framework for research to explore the phenomenology of everyday lived experiences of public relations (PR) in relation to the complexity of the global processes which shape today's cities and the PR practices which take place within them. To contextualise our proposed research framework, we will draw on two particular cases from our own work: one of a project now completed in Mexico City, Mexico, and the other, a project in progress, in Lima, Peru.     

Urban Renewal From the Inside Out: Spatial and Critical Literacies in a Low Socioeconomic School Community

This article focuses on how teachers worked to build a meaningful curriculum around changes to a neighborhood and school grounds in a precinct listed for urban renewal. Drawing on a long-term relationship with the principal and one teacher, the researchers planned and designed a collaborative project to involve children as active participants in the redevelopment process, negotiating and redesigning an area between the preschool and the school. The research investigated spatial literacies, that is, ways of thinking about and representing the production of spaces, and critical literacies, in this instance how young people might have a say in remaking part of their school grounds. Data included videotapes of key events, interviews, and an archive of the elementary students' artifacts experimenting with spatial literacies. The project builds on the insights of community members and researchers working for social justice in high-poverty areas internationally that indicate the importance of education, local action, family, and youth involvement in building sustainable and equitable communities.     

Pour une sociologie des professionnels engagés : « Mondes de l’art » et militantisme contre la guerre en Irak aux États-Unis

This analysis of the mobilization of American artists against the war in Iraq emphasizes how their work situations have shaped their involvement. Regardless of political organizations and networks, or of the ideological dimensions of the anti-war cause, relations having to do with the work and occupational identities of these persons determined, in the first place, their actions and the positions they have adopted publicly. This article contrasts various “artistic subfields” and “patterns of activity” in order to understand the factors that have made it more or less tenable for these social actors to articulate the identities of artist and activist and, in some cases, to produce “political art”. The second part focuses on the “professional structuring” of this activism by showing how the current operation of artistic spheres — which have become more self-regulated, specialized and professionalized —tend to curb the confusion of issues that mixes aesthetic up with politics.     

A sustainable urban regeneration project to protect biodiversity

Urban Ecosystems - The sustainable urban redevelopment project to protect biodiversity was developed to regenerate the external spaces of an ancient rural farmhouse, Villa Framarino, in the...     

我国旧城更新改造相关称谓背后的观念转变探析

我国旧城更新改造的相关称谓从最初的“旧城改建”到最近的“三旧”改造,其间出现的多元变化反映了称谓背后的旧城更新改造观念转变。本文从我国旧城的更新改造背景了解、相关称谓区分解释、观念转变剖析以及观念转变意义总结这几方面加以探讨,指出虽然旧城更新改造观念在从总体来看取得了进步,但相关称谓的研究改进仍不容忽视,而称谓背后的正确观念树立更需继续加强。     

Un atelier d’écriture internationale : l’OCDE au travail. Éléments de sociologie de la forme « rapport »

The writing of a “transversal” report on employment at the OECD is examined by focusing not on the finished product but, instead, on the drafting of the report. This approach allows for exploring the dynamics of power at work inside the OECD. It opens toward broader considerations about how this type of international organization produces knowledge in economics and weaves relations, throughout the long process of drafting the report, with those who requested it. This article analyzes how economic issues are assembled through a succession of intermediate studies and reshaped through an asymmetrical competition between services. By making visible the process of constructing the position of “institutional author”, this analysis repositions on new grounds the problem of “influence”, which usually arises in organizations of this sort.     

Le travail enseignant en lycée professionnel et ses paradoxes

The paradoxes in the work of teaching in French vocational education stem from the “symbolic closure” of these secondary schools. The latter, given the mass enrollment in general secondary schools, receive students marked by their failure in middle school. This has created a distance with the students' social and family environment and with firms, even though the latter are supposed to be the destination where these students are bound. The work of these teachers is strongly marked by “subjective ordeals” related to their subordinate position in the school system, to a concern for keeping peace in the schools and to doubts about integrating students in the world of work. Might the work of these teachers not lead paradoxically to reasserting the “weight of the educational form” by including therein actions that are supposed to help students “mature” and develop an “appropriate school identity”? In this case, the purpose of this work is the academic socialization and rehabilitation of young people as much as their vocational training as such.     

Le modèle de « l'État-stratège » : genèse d'une forme organisationnelle dans l'administration française

Since the 1990s, a new organisational form of the administrative system in France has been steadily redefining relations between central administrations and local state units. Labelled “the steering state” or the “managerial state”, this new paradigm hinges on separating the strategic functions of steering and controlling the state from the operational functions of execution and policy implementation. The making of this new form of state organization involves two parallel processes: political and cognitive. For one thing, the adoption of concrete measures for “government at distance” results from power struggles between three major ministries (Home Office, Budget and Civil Service). For another, a new legitimate “categorization of the state” is being formed in the major committees involved in the reform process of the 1990s; it is borne by top civil servants and inspired by the ideas of New Public Management. — Special issue: New patterns of institutions.     

Humanitarian action in developing countries: who evaluates who?

Humanitarian NGOs and intergovernmental organisations are usually assessed by their funders, not their beneficiaries. In most cases, their evaluation relies on interviews with “professionals”, neglects field surveys, does not use opinion polls and seldom tries to assess the socioeconomic impact of relief. Moreover, it is commissioned by stakeholders at the risk of being judge and party. Such a system brings several conflicts of interest: (1) it needs to be approved by those who are evaluated and so does not deal with “bad eggs” that refuse to be investigated; (2) it produces biased analysis, does not name names and passes over fundamental issues; (3) it is very formal and technocratic, if not meaningless; (4) it does not help to learn from past mistakes. Hence this article proposes a framework to develop third party evaluations. It is suggested that, to be really independent, evaluation should neither be paid or commissioned by stakeholders, i.e. NGOs and institutional funders. To facilitate learning, its methodology and its results must also be available to the general public. To be accepted by those who are evaluated, finally, it should highlight the difficulties, explain the political context, acknowledge its subjectivity, recognize its limits, focus on processes more than results and develop qualitative analysis out of quantitative indicators.     

Community Practice in the Bulldozer’s Shadow: The History and Legacy of Social Work in Urban Renewal

Social work has a long history of involvement in urban development policy, dating to the settlement house movement. This article explores a neglected part of this history by analyzing the role of social work in urban renewal programs. The functions of social work in urban renewal—including relocating families displaced by slum clearance and community organizing to foster resident input in planning—reflect enduring tensions in practice between social justice and social control. Implications for current practice are explored as the profession continues to define its part in urban redevelopment policies.     

Externaliser la défense : la politique américaine

This analysis of the thoroughgoing change effected in the US defense industry shows that the Pentagon’s traditional partners are taking a back seat behind private, for-profit service providers. These firms, which provide military services and the “information technology” necessary for modern warfare, now play a key role in the American national security system. Among the factors accounting for this unprecedented sharing of a classical government prerogative with private firms are the redefinition of the government’s role, the technological revolution and the strategic environment related to the global war against terrorism. This role-sharing brings new forces into play. The Defense Department is externalizing strategic activities without all the legislative and institutional means for regulating them, whence the risk of a crisis in the military establishment. The mixed systems coming out of this change are a driving force in altering the civilian and military capability to project power and intervene in the world.     

L’accountability à l’épreuve des incertitudes : le mandat des acheteurs d’énergie

Based on a survey of energy buyers in big industries, this article inquires into the different ways of explaining the actions they perform in situations of high, uncontrolled uncertainty. Describing energy buyers’ activities, the uncertainties and contradictions affecting them, shows how hard it is to explain them, make them visible or justify the decisions made. Energy buyers develop two forms of “accountability”: they claim to have been granted decision-making powers and ask to be evaluated on the basis of their results; or else they “socialize” their activities by involving corporate managers in decision-making. It is argued that “accountability” is stabilized in line with a collective learning process where the experience of uncertainty has a key place.     

Alleviating Urban Poverty in a Global City: New Trends in Upgrading Rio-de-Janeiro's Favelas

In contrast to the “eradication and resettlement” approach of the 1960s and 1970s, and the implementation of isolated public-works projects in the 1980s, the 1990s in Rio have brought a comprehensive upgrading approach to the favelas. Such local innovations in Brazil began to emerge after the enactment of the 1988 Constitution that gave municipalities the power to formulate urban policies and laws at the local level. We examine the Favela-Bairro Program, in particular, highlighting its five central features: (1) projects designed to integrate favelas with planned neighborhoods (bairros), (2) urban redevelopment plans that embody a comprehensive approach, (3) an emphasis on coordination among municipal agencies, (4) utilization of a participatory approach, and (5) the use of private sector firms in executing public works projects.     

Factor analyzing the “ASK” cultural competency self-assessment scale for child protective services

This study explored the development of a short version of “ASK” (Attitude–Skills–Knowledge) Scale — a tool for caseworkers and supervisors self-assessing cultural competency in a training context. The goal was to determine the validity and reliability of the 97-item long form and find factors to consolidate the items to create a shorter tool for training and practice use. In a state project, 171 caseworkers and supervisors rated the level of importance of 97 areas of attitudes, skills, and knowledge competency in terms of self-assessing their readiness to work in a culturally diverse environment. Attitude, skill, and knowledge domains of the instrument were tested with high reliability (.93 for the 30 “attitude” items, .95 for the 40 “skill” items, and .92 for the 27 “knowledge” items). Factor analyses indicate that this scale can be efficiently applied to categorize the 30 attitude items into eight factors, the 40 skill items into nine factors, and the 27 knowledge items into seven factors. With these 24 factors, a short ASK version was constructed for future research to encourage continuous self-assessment.     

Construction d'un problème public autour du dopage et reconnaissance d'une spécialité médicale

The formation of a professional specialty — sports medicine — is described with emphasis on how drug abuse has become a public issue. This notion's itinerary is traced between 1955 and 1999 so as to show how doctors with different profiles and activities successively raised the issue of “doping”. The objectives of medicine, as it was being applied to sports, gradually changed. At the start, the intention was to cure, a view that celebrated the virtues of practicing a sport and it condemned using drugs. A new field of medical competence was opened with the “biological preparation of performances”, which, though presented as an alternative to using drugs, blurred the boundaries with doping. Medical positions became polarized: on the one side, a science of training took shape around the physiology of physical efforts, which made it possible to intensify activities while optimizing them thanks to rest periods; and on the other side, clinicians who, in closer contact with the everyday life of players, both understood the requirements ensuing from a continuous renewal of performances and tended to favor taking “products” for “curative” purposes. Sports medicine was legitimated as a medical specialty on two grounds: the one, obvious, sets doping at odds with health; and the other, aberrant from the viewpoint of health but nonetheless accepted, associates intensive sports with health.     

Vers une représentation européenne des salariés. Les comités d’entreprise européens face aux restructurations

Nearly 900 European works councils (EWCs), transnational committees for informing and consulting workers, are now active in firms operating across borders inside Europe. How do they help establish a European industrial relations system? How have these new forms of representation been molded into a collective actor that is making itself heard at the EU level, in particular when the firms where EWCs exist are to be restructured? The intent is to see how an “additive logic”, whereby the EWC is the sum of the representatives of the firm's European workers, turns into an “integrative logic”, whereby the EWC becomes the place of a European representation of these workers. This study follows European works councils from the negotiations leading to their creation to their activities in coping with economic restructuring. It shows how they take part in the Europeanization and renewal of collective action in the social Europe under construction.     

Stakeholder influence,government power,and new opportunities for Chinese Internet companies: A multilevel network analysis of cross-sector networks

In recent decades, Chinese Internet companies have experienced exponential growth. As the Internet industry increasingly commends tremendous financial resources, they also face growing stakeholder expectations for corporate social responsibility (CSR) actions. One way through which Chinese Internet companies conduct CSR is by building cross-sectoral collaborations with nonprofit and nongovernmental organizations (NGOs) and governmental agencies. Aiming to understand Internet companies’ strategic relationship building on CSR issues, the researchers drew from stakeholder influence theory and research on a network approach to stakeholder influence, and applied multilevel network analysis to model three networks related to Chinese Internet companies’ CSR collaborations. Specifically, we found that power and urgency are significant predictors of the structure of Internet companies’ cross-sector CSR alliance network. Organizations affiliated or endorsed by the central Chinese government are the most desirable CSR stakeholders. Additionally, the study also revealed that for Internet companies, devoting their attention to Internet-related social issues could increase their desirability as strategic stakeholders from other sectors and among Internet companies.